Menu
CB Restaurants and Dining Chicken Express 904 W Eldorado Pkwy, Little Elm, TX, 75068, US
Chicken Express company logo
Chicken Express
reviews & complaints
Chicken Express company logo

Chicken Express

904 W Eldorado Pkwy, Little Elm, TX, 75068, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 10:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 10:00 pm
ComplaintsBoard
D
5:53 pm EST

Chicken Express - deplorable quality & customer service

On January 16, 2019 I received cold tenders for the 2nd time at the chicken express located at 904 W. Eldorado Pkwy. The first time it occurred the individual responded by promptly providing me with a hot fresh order replacement. However, the 2nd time the employee was combative. He stated, "I just barely cooked those!" Surely they wouldn't have been lukewarm as they were if that were indeed true. He then reluctantly replaced them with tenders that were drenched in grease. Obviously dumped into the fryer from the previous same lukewarm batch to warm them over. It's ridiculous to receive that type of service & quality of product with their prices. I'd like a full refund and an apology for wasting my time and money with this company on more than one occasion. I'm an Expert level local guide (via Google) and I will be writing a unfavorable review as I'm awaiting an expeditious response. My company provides office luncheons and various events. One thing we know for sure is... WE'RE NEVER SPENDING ANOTHER DIME WITH THIS COMPANY!

Read full review of Chicken Express
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.