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Chumba Casino / VGW Holdings

Chumba Casino / VGW Holdings review: failure to provide payout services 4

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Author of the review
3:18 am EDT
Review updated:
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Chumba casino asked for my information, and I complied. A few days went by with no feed back from chumba casino. So I began emailing them with no response. I made all my deposits threw paypal. So I went to paypal and asked for a back pay or stop pay to chumba casino's. I did this with every deposit I made. I instantly got a email from chumba. They finely closed my account after 5 or six stop pays. You have to do them on at a time from your paypal activity screen. After 1 day they emailed me telling me I had to close my paypal disputes so they could re open my account to pay me out. I called paypal's 800 # and a paypal representative adviced me not to close the dispute because once closed I could not re open them. I have foreword chumba's email asking me to do this. Under paypal's terms chumba casino's has acted unethical. I will post more as it unfolds.

4 comments
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Rg$
, US
Sep 17, 2022 5:45 pm EDT

I've waited 8 months still no verification..I sent all info they asked for multiple times still no word ..on bonuses the game would malfunction and kick me out ..

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Donna Ramage
, US
Jan 31, 2019 12:59 pm EST

chumba not paying out. again they wont give me cashout pin. they say that cant pay me with previous cashout system . so whats the new cashout system .

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jojosummers
, US
Feb 16, 2018 4:02 am EST

Your best best is to contact Askgamblers.com. They helped me get my money from coolcats...

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shane.smalley
, US
Jun 12, 2017 1:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

what was the outcome? I am also in a similar situation. Chumba also told me to close the disputes with paypal...except I show NO DISPUTES anywhere. I didnt request a refund either. Nor were any of my cards, banks or paypal credited with said amount. so i am super curious how your situation ended or is still going?!