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CRSCR.com review: membership cancellation 53

K
Author of the review
11:52 am EDT
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On October 23, 2017 I began the free 7 day trial. Upon seeing my credit scores I promptly called 866-331-0735 to cancel my membership. I spoke to a lady who was very nice...I even took the survey after the call for her wonderful customer service. On October 24, 2017 I had 1.00 deducted from my account. Nothing happened for months and now I have 2 deductions for 39.90 on March 16, 2018 and March 17, 2017. I called a different number they had posted [protected] on March 19, 2018 and spoke with a guy who wouldn't allow me to speak and insisted that I had NOT cancelled my account..."We have no record of a call on this number." I told him the other number I called and he asked if I was sure it wasn't for another company. He then proceeded to ask me if I was going to pay the other months I owed! I asked if the 0735 number was associated with the company and was told no. I do a google search w/him on the phone and told him they were linked. That was when he rambled on about cancelling my membership today but I owed for the previous months and promptly said his script and hung up! I have phone records so I will be disputing these transactions!

53 comments
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Allen Thomas
, US
Dec 17, 2023 2:05 am EST
Verified customer This comment was posted by a verified customer. Learn more

Please cancel my subscription asap

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Brandon Gearlds
, US
Dec 09, 2023 5:15 pm EST
Verified customer This comment was posted by a verified customer. Learn more

For charging me 39.90 ever month scamming me of my money for nothing. I should sue you all and all the others you have scammed should also, on Dec 2 at 4:36 am and ever month before that

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Ekim wrighty
Toledo, US
Nov 13, 2023 9:06 pm EST

In nov 3rd this company withdrew 39.90 from my government benefits card direct express in would like my money returned or ill have to involve social security as well as reporting this to the BBB thank you for your time michael wright

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Kyla Manzanet
, US
Oct 22, 2023 10:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

At 4:00 am October 6th, there was a purchase of $39.90 made that I didn’t verify. I also don’t have a subscription.

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micah watkins
, US
Sep 23, 2023 7:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Have never signed up for this and they have tried charging me more than ten times

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dgs1954
, US
Aug 02, 2023 10:44 am EDT

A charge of $39.90 showed up on credit card on 7/18/2023 I did not approve this.

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Doris St Andrews
Baton Rouge, US
Jul 22, 2023 3:08 pm EDT

I DORIS ST ANDREWS DID NOT AUTHORIZED THIS TRANSACTION ON 07/14/2023.

dorisstandrews59@gmail.com

[protected]

MySerenity@75
MySerenity@75
Phoenix, US
Jul 15, 2023 6:55 am EDT

I got charged twice for CSCR PROTECTION? $39.90 ON 07/01 and 07/02...I tried calling [protected] and explained this was an error...this should be cancelled and due to being charged twice they can refund $39.90 plus $1.00?

To this day nothing been done

Alice Ohmart
Alice Ohmart
, US
Jun 28, 2023 11:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

On June 8th money was taken out of my bank acct in the amount of $39.90 without my permission. The company name is CRSCR

COM and I have no knowledge who they are. I want my money back asap, thank you

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Rodnicka Smith
, US
Jun 13, 2023 12:21 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Crscr whatever it is I constantly trying to take money from my cash app account and I don't no why but it I have a account set up through this company cancel all subscription ASAP

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Mike Ames
, US
May 29, 2023 10:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I got a 39.90 charge I don't know how many times on my cash app now and it is completely bogus I never ever signed up for this merchant it is a scam they are scammers scammer alert

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Jay Band
, US
May 06, 2023 11:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I woke up to get ready for work and found out 39.90 was taken from cash app by CSRsc

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R. Burgess
Rainbow City, US
Sep 20, 2022 10:44 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

3 charges to credit card before I caught it. I would like to have these charges reversed please. See attached files for reference numbers. Charges to American Express card ending in 3754.

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LeeAnna Arnold
, US
Aug 16, 2022 12:27 am EDT

Need to cancel my subscription I didn't authorize it.charged this past weekend and I was to cancel the subscription that I never signed up for.

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Lisa Elbert
, US
Jul 26, 2022 8:13 pm EDT

I've tried canceling this whatever it is and have gotten no where! I had one person that literally was like okay im sorry but we have all these great features. I dont want it! I want you to stop trying to take money out of my account!

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Shughes70
, US
Sep 22, 2021 3:25 pm EDT

CRSCR.com, went to their site. Talked with representative on their live chat forum. Told them to cancel subscription. They kept on trying to sell another program. I said no, just cancel my damned subscription now. I got a cancelation notice number. I thanked them for it. I also told them I had made a copy of our conversation to cancel. They said I would also receive an email confirming my cancelation. I did receive email and made a copy and also saved the email. What I can say is this. I signed up for the dollar, 7 day thing. I forgot about it quickly as I got busy with other things. It's easy to forget about a dollar, that's how they snag you. I also tried to call their site, but that was a waste of time. You never reach anyone and I tried several times. Try their web site and go to live chat. Be persistent on closing your account. Hope this helps many of you.

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Sandy Newton
, US
May 13, 2021 9:52 pm EDT

CANCEL CANCEL PLEASE

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Sandy Newton
, US
May 13, 2021 9:51 pm EDT

I tried it but do not want it so please cancel

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janet dick
, US
Oct 15, 2019 11:38 am EDT

stop using my credit every month for something i don, t use .i don, t know why your billing me for something i don, t use .stop it now .i don, t want billed for it now or ever again . janetdick@centurylink.net card 5158

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Wanda rahall
, US
Aug 31, 2019 2:45 pm EDT

Cancel@ return credit to my c/ card. I never signed upi already cancelled Thur my credit card# 5470 ended#

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Lauri ann metcalf
, US
Aug 11, 2019 1:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

They have been taking money from my acct I'm disabled and will go to a lawyer if they take another time from me. They r not aloud to take another payment ...of 49.95. I want a reimbersment of the money they took i have a lawyer alrwady so i dont need a credit report account...thank you very much ...please let this be the end

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Connie Pursley
, US
Jul 29, 2019 8:17 pm EDT

My card was charged $39.00 & I do not know what this co. is. I want to know what this for

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N.Leigh
Youngsville, US
May 09, 2022 1:16 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

go to google & type in "CRSCR.com"

check out the 10th link titled

"What is CRSCR.com? / Scam charge"

This is CRAZY & NEEDS TO BE STOPPED!

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Alcorta12
, US
Jul 14, 2019 12:36 am EDT

This company keeps trying to take money $39.90 from my card and it's not working because I blocked my funds I want them to stop all together. I don't want to keep getting it out before they get to the money I need it to live and have food.

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Barbara williamson
, US
Jul 06, 2019 10:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

You keep sending your charges to my bank and there are insufficient funds you send it every day stop cancel everything

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Barbara williamson
, US
Jul 06, 2019 6:36 am EDT
Verified customer This comment was posted by a verified customer. Learn more

You keep sending your charges to my bank and there are insufficient funds you send it every day stop cancel everything

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Jay123_y
, US
Jun 30, 2019 6:39 pm EDT

I've tried to cancel cause I don't use it it's to much and I lost my job they keep prolonging the membership I've called three times I'm gonna get someone to help me if they don't cancel today.

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Jennifer Morrell
, US
Jun 29, 2019 8:27 pm EDT

They keep attempting to charge my card and I have no idea who they are or what they want the money for and I want to be able to use to my card without fearing they will take money.
It's been happening over a course of a few months.

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Elizabeth Doyle
, US
May 07, 2019 8:31 pm EDT

This website was linked to a business to qualify for a loan.. it was a free subscription and after 7 days you would need to cancel if you didn't want to pay the membership. I cancelled immediately after seeing a page that was supposed to show me my credit score but it would just reload to the application process over and over again.

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Calvinbranch
, US
May 05, 2019 6:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Stop charging my PayPal account. My PayPal card ending 4116 . My PayPal email calvinbranchjr1@gmail.com and refund me back my 19.95.i didn't authorize this on my account so please cancel.it is on my PayPal account calvinbranchjr1@gmail.com.some one please cancel this. thanks.

Calvin branch

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dawnrgoble
, US
May 01, 2019 12:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

your company hacked my cash app card twice i want my money back im sick of you and cash app i will be reporting you both

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John Delorge
, US
Apr 27, 2019 11:02 pm EDT

I DID NOT AUTHORIZE THIS CHARGE OF 39.90 IT WAS CANCELLED THE SAME DAY I TRIED IT...I WOULD PLEASE LIKE A REFUND OF THOSE CHARGES

CC#511165...4037
John Delorge
it was charged to my account on 4/18

thank-you

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Felipe Gene Dela Cruz
, US
Apr 15, 2019 10:23 pm EDT

Request for Refund for the following transactions:
Dates: Amount:
March 13, 2019 $39.90
March 14, 2019 $39.90
April 8, 2019 $39.90
Total Amount $119.70

I never received any emails on both my email accounts. There were no reminders etc.
I tried to cancel it 3x already but I still get charged.

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Alberto E. Goachet
, US
Apr 08, 2019 12:47 pm EDT

Please cancel payment of $39.90 to my account. Not interested. Please confirm cancellation.

Alberto Goachet

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Igwe1
, US
Mar 20, 2019 12:03 pm EDT

I have been inundated by these guys (CRSCR.COM and SCRZNI.COM) with $19.95 and $19.97 charges respectively on my credit card. Keep in mind that I can't recollect ever signing up for these services!

My credit card company had replaced my cards three times to no avail.
Fortunately, someone posted the first of the two phone numbers below that I called to reverse the charges. The nice gentleman that I spoke with gave me the second phone number below, since he was not authorized to cancel the services. Please see the following phone numbers below for the respective services you may want to pursue:

1. [protected] - for refund of the charge on the card
2. [protected] - for cancellation of the services

Thank you,
Kene I.

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reineralequuin
, PR
Mar 05, 2019 6:20 am EST
Verified customer This comment was posted by a verified customer. Learn more

Necesito que me cancelen la menbrecia mensual. No es de mi beneficio no se ablar inglés y ustedes no tienen acistencia español. Fue fácil acesal y sela ponen difícil pa cancelar

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Alex Nash
, US
Jan 31, 2019 12:19 pm EST

You guys are wasting your time... Just like I was. Nothing is being done to stop these criminals, otherwise they would have been shut down long ago. These [censored] are laughing
at us while reading these complaints knowing full well that nobody will ever touch these foreign robber barons! I'll never ever get my damn money back... And these crooks know it!

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Paula Ackroyd
, US
Jan 21, 2019 10:17 am EST

I requested a refund last month. I did receive a refund. I wasn't told that I have to call back to finalize the cancellation. My account was charged again. I was told I would not receive a refund. I'm filing a complaint with consumer affairs.

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Crystal Scott82red
, US
Jan 05, 2019 11:57 am EST

I didn't sign up for this. You took my 39.90 now i am going to sue you guys. I don't even know what this is for. The operater that i spoke witg didn't give me know understanding.

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Irelis Valdivia
, US
Nov 25, 2018 2:11 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Necesito que cancelen la mensualidad de $39.90de CRSCR porque yo nunca la he solicitado me sería de mucha ayuda que lo hicieran x favor gracias

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Ricardo Saliceti
, US
Nov 12, 2018 12:07 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Necesito que cancelen el cobro mensual de $39.90 que me hace el CRSCR. Agradeceré la ayuda que me puedan brindar. Gracias por su atención.

Ricardo saliceti