CVS reviews & complaints 2
View all 3326 complaintsCVS - Pharmacists
Ashley fraisure and crystal Crawford are employees in the pharmacy that cussed me out and threatened me. They refused to refill my prescription and told me to call Walgreens and have them contact cvs for a transfer. I was on the phone with Walgreens while in the cvs drive through, because Walgreens needed cvs to call THEM. These two women refused and proceeded to verbally assaulted me and the man in the truck behind me had to apologize on their behalf. The women even went as far as to make fun of my teeth. It was unprofessional and degrading to be talked down to by someone who had access to my personal information and is threatening me. How am I supposed to sleep soundly tonight worrying that these two angry employees won't come by my house and fulfil their threats. This occurred on Tuesday September 14 at 730pm. I urge you to check your security cameras and to do what's right. I couldn't record because I was on the phone with Walgreens (who were very apologetic and helpful and won our future business). I'd hate to see another loyal customer traumatized by your staff.
Desired outcome: Look at the security footage
CVS - pharmacy
I have been dealing with this cvs for several years now and never a problem, the staff has always been helpful and friendly. Today went to pick up scripts and the woman at the drive thru was rude and when i asked for help she got another woman to help me that was even ruder. My script is nprmally 24.00 with discount card and today she charged me 59.00. I asked could she re check and she said in a rude way she could but it would be a couple hours. That is a lie because they always check and it takes a couple of minutes and they wasnt busy at all. I dont no what their problem was but because of them im now transfering my perscriptions elsewhere. Very rude and unhelpful staff.
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