CVS reviews and complaints 2
View all 3327 complaintsCVS - Covid-patients at the Drive Through
Those that pick up or drop off medications from the window stayed in line for almost 2 hours while two people took their Covid test and turned in the Covid test at the window. There were more than 5 cars behind him, I did not understand, but they should have picked up their Covid test and went to the back of the line.
Desired outcome: The people should had picked up test, then went home or taken test in their car and got to the back of the line
Those that take a Covid-Test, need to pick up and leave the window outside because I sat in line for almost two hours to pick up one prescription. There were 5 cars behind me too. Some people do not have time to wait in the heat and do not have air conditioning. Please know that if anybody is doing a Covid test, it will be a while...
CVS - rph ashley l. albano
I have been going to CVS all my life in many different states in the U.S. My problem began when this pharmacist started working there in Dec. 2018.
1. My pain medications have been out of stock for 5 consecutive times (1 or both of them). I get one pain med. filled every 2 weeks and the other every 28 days. I have NOT had this problem in the past, and I questioned her why this was all of a sudden happening where it was never a problem in the past and her answer was " more people are bringing in prescriptions and asking for these pain meds". When I asked her why then doesn't she request more when she orders and her reply was " I can only order so many".. Please explain to me why this was never a problem in the past and JUST STARTED happening when she started working there.
2. She has no customer finesse . I have had to speak to her a number of times, I introduced myself on the first and have addressed her by name every time I have had a conversation with her. Never ONCE has Ashley called me by name. She never smiles. She takes forever to fill a prescription and today was told that you can no longer request a waiting label and that my prescription would take a hour to fill. I have never BEEN TOLD THIS BY ANY OTHER PHARMACIST.
3. I have spoken to the other employees on the side and she is not liked by any one of them I have spoken to.
4. Ashley has completely turned a very pleasant experience into a miserable one. I don't ever want to go to that store again and I am sure I am not the only one having this problem.
5. If you care about the reputation of CVS pharmacy GET RID OF HER!
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