Dollar Tree
reviews and complaints

I purchased 5 bottles of this soda at the dollar tree in lynnwood wash on 1_9_2019 when I got them home my son drank one and said it was gross, the date on the bottles said april 2018 I had the bags they came in and the worker that sold them to me was there and said she remembered but because I didnt have receipt manager was rude about returning them. The product should not have been on the shelf with that date, I am gonna post this on social media so people know that your company sells out dated food gross

On January 8, 2019, around 4 20 pm est, I completed my shopping and entered to only one line available ( Line 4 likely ) . Line was very long and it was extending to middle of the aisle. I was closer to the cashier and there are 4 people were ahead of me. However, in compare with my 8 items held on hand, they all had a lot of more items.. I suddenly saw saw a movement on line 1 and one female employee ( manager Catherine since 2013 ) seemed like she was trying to open another line. I left my place on line 4 and moved to number 1 because of the health concerns I had ( chronic gout and osteoarthritis ). The manager there, Catherine told me line is not open; there are some technical problems with the register and she did not know when it would be open.. I said could wait for a little while.. During that time, problems are resolved and line was open. However, Catherine did not accept me to check out online because I was back on other line ( she was not sure )

She refused to check me out. I said there were only 3-4 people ahead of me on other line and they were already entered to the cashier zone.. She didn't care. This attitude frustrated me and I said I was going to make a complaint against her.. She said she wouldn't care!

I got her tag number and noted ( Catherine since 2013 ). Since this happened after she noticed my accent, I felt like discriminated both based on nationality and handicap..

I teach/taught management issues in colleges and Universities for years and have never faced with such a situation..As an academic, in the management field, I can easily say that Dollar does not deserve care free and discriminatory managers like at their stores..

I left the items whom I intended to purchase and traveled about 15 miles to Dollar Tree, Jefferson City, TN store to purchase the items I needed.

I demand that a proper action to be taken against this Catherine based on inconvenience and pain she has caused.. If this matter is not resolved here, I intend to pursue other channels.

Sincerely,

OZ INANLI PH.D.

STORE ADDRESS: Store #5504
2320 Sandstone Drive
Morristown, TN 37814-2587

We are very, not happy with the decision that Dollar Tree has decided to make with closing our store, "It doesn't make enough money" Whenever you go in there are people, hard to find a parking spot. They should find a place with more parking. So many people are going to be lost without that store. Our town can never have anything. Reconsider Dollar Store. You have so many people rely on this store in the town that we live in. Some people do not have cars and they rely on this. Now there is only going to be one a couple towns up and and down. If you do anything with closing, you should look at the Family Dollar in town. It would be hard for the people working there because they would loose their job, but they can not be making any money.

On 1/6/19, I drove my son to Dollar Tree to purchase three Starledger papers as I was under the weather. I buy these papers solely for coupons. Only one paper had coupons. I immediately called the store and they said they would not take them back. Your receipt policy says you return within 30 days. I guess this is false and misleading. DollarTree is selling newspapers that are not the same when bundled. Mgr told me people take the coupons. I want two free papers next week w the coupons. Why would I buy three papers of the same... just to read them. Please honor this request.

Disgusting store outdated food, water all over the floor by the freezers, the freezers looked as if never been cleaned for years my husband used to work there with Craig I also HV been a store manager for a chain and your manager now stated there freezers were down but never got to cleaning them she stated she threw out the bad food already but I found outdated food in filth. Please clean thus up immediately or I will submit pics to the health department. Thx a concerned Customer

I went to the listed store to pick up my items yesterday January 4th. I was very excited but left almost an hour later very disappointed. The email i received said i have until January 11th to pick up my items but i was unable to get them because the store could not locate them.The manager was very rude. She told me that she could not find all my items. She did not know when the store would find the items and i should try to come to the store again some other day. I asked if i could get a time frame to expect my items to be found she told me no. I finally had to ask if i could get a call for when the items were located. She just dismissed my inquiry with a wave and walked away from me saying "the phone number should be in the file so they will locate it". The least she could have done was to confirm my number on file or offer an apology for the inconvenience of driving to the store. Thisvwas my first time using this service and it has been a big disappointment so far. I am writing this in the hopes of improving your customer service awareness and to get to the bottom of what happened to my shipment.

Love, love, love the Doller Tree but... this store has been a hot mess for a long time. It's the closest to my home so I want to go there, but I am done.
Every time I go in the store is dirty, shelves are empty and merchandise is always sitting in boxes in the aisles. All the other Dollar Trees in local cities have there seasonal things out and this store is way behind. I have seen merchandise that people have bought on You Tube and this store doesn't even have it out yet! (Valentine's Day).

My husband and I went to the dollar tree on West Market Street last night. A woman was named Shannon was working a register. We had heard her page help while we was still shopping. So when we went to check out another register had its light on. My husband simply asked if it was open. Shannon replied loudly in front of several people, "this is where I'm standing". It was very embarrassing and humiliating. I told my husband we should put our 12ish items back and just go to walmart. If people don't like their jobs they should be behind a desk and not in the public. We will most likely nothe returning to that location again and maybe none. I will do my Google maps review as they ask for my pictures and reviews often unless something is done about this. When I go shopping I expect to be treated as a human. I'm big on posting options and reviews and people's constantly asking me about deals and the best places to shop. I will no longer be telling people about the good deals you all have on somethings. I hope you can train your employees to be kind and curious. It's bad enough that most of our local dollar trees are a mess and barely stocked. We was there trying to find phone wall chargers but ended up without that and a bunch more things. I needed about 6 of those and a few usb and c chargers but there wasn't much of anything left. I just wanted to bring this to your attention because I'm still upset and so is my husband. I wonder how the other customers felt listening to such nonsense as well? It was beyond rude and uncalled for. Thank you for your time and sorry I had to waste mine.

My boyfriend and I went to the dollar tree on Whitlock Ave. In Marietta, Ga. On Tuesday January 1, 2019.. I was looking for dry erase markers and my boyfriend went to ask the store associate, Angel, about them. Next thing I know he's coming out of the back room with her...in a very hurried sort of way...my ex boyfriend is something for me to deal with but the fact that your store associate would participate in that is very disturbing .
Sincerely,
Kelly Wiley
[protected]

I purchased a hurricane wine glass the number on bottom of glass is [protected] go to your website to order nothing comes up I need 50 of these glasses for my mardi gras ball. I go to the stores I may find one talk to management they show they have them but cant find them or tell me to order on website and have it ship to store but I cant can someone help me with this please

Hello my name is Jerry Evans I am an employee of Dollar Tree. on 12/23/2018 about 5pm I was working as a cashier the asign assistant manager Paul and myself had a disagreement another employee was clock out and going home I ask her if she could purchase a drink for me Paul the assistant manager told me no I could not let her do that i didn't say anything I kept on working an hour goes by my line is right next to the exit door Paul the assistant manager kept leaving the store and we was so busy later I took my half hour break and I went to the pizza place that is two store's down from Dollar tree I seen Paul the assistant manager walk to his car in set in it for about 5 minutes there was only one cashier in the store by themselves as I started to walk back to the store Paul the assistant manager seen me headed back to the store he jumped out his vehicle and made his way back to the store I clocked back in and started working Paul left the store a few more times no where to be found he came back in and went to the front of line and told me I had to ring up a phone charger for him I mentioned to Paul he would have to wait until my customers were done he got upset and rung himself up anyway a paying customer said excuses me I was next he just went back to register 5 and started ringing customer's up once again he turns off his light at register 5 and goes back outside next I know I being told that I have to clock out and go home I spoke the the store manager brain and ask what did I do he said Paul said I was given him a hard time which was a false statement I did not want to go home but I was just following order's from my store manager brain I called the store manager brain and ask what did I do wrong he just kept saying to me I'm giving Paul the assistant manager a hard time I told Brian the store manager I didn't do anything but my job I mentioned to Brian the store manager that Paul behavior was unprofessional and he kept leaving the store and if you could just checked the camera's footage it will show that I never said anything to Paul or gave him a hard time it would show that Paul the assistant manager was leaving the store I feel like Paul the assistant manager was just trying to cover up his behavior and made false statement against me because I noticed his behavior I spoke the my store manager brain the next day and was told that I'm on leave till the 1/3/2019 and it's his word against mine I feel like my I have no employee rights I wrote a letter to my store manager brain to explain what happened and I was still told that I was on leave after I provided prove that Paul was just making it up to have me fired all im asking is for someone to understand that I didn't do anything wrong and a false statement was made against me Thank you..my phone number is [protected] if anyone wants to contact me

I've grown up shopping dollar tree & love it (shhh... Im 41 yrs old.). My lil' niece turned 11 today & we had bought an unfilled helium balloon from a store that closed recently. We asked to get it filled at dollar tree in springfield, il but were told no! We had planned to pay for it, but still were told no! Such great customer service; may lose a life long customer!

At this Dollar Tree location EMPLOYEES are using cash back scam on customers. When you realize what happened they refund your money from the register but won't give you a receipt. Also when you come back to get your money, the person who scammed you is still EMPLOYED THERE. Supposedly unaware that people from regional office are on there way there to fire them . WHY ARE THEY STILL WORKING THERE? .And why is the manager telling the customer to press charges ? Why can't the store press charges? This place needs an on investigation.

This is really ridiculous! Pictures dont even do it ! This needs to stop! This needs to be cleaned up before someone gets hurt ! That store 1127 mt sterling ky looks like total crap! That store has went to hell ! The store got moved in new location in 2012 and omg it was beautiful had a wonderful crew and managment.. Now its ran by people who obviosuly does not care ! It looks worse in person !

I visited the Dollar tree on Fort Campbell Blvd, Hopkinsville Ky Sunday evening approx. 5pm. 1 cashier working, 1 outside smoking. Customers backed upbdown the aisle. I left my FULL shopping cart and walked out. It seems to me the day before Christmas Eve there would be moreemployees. Besides all of this the shelves were half bare but stock was sitting carts with no stickers to put it on shelves Ridiculous.