EconomyBookings.com
reviews and complaints

My invoice for a rental car at SFO airport is BG-B86982340. I paid a deposit for $59.61 for the use of a rental car for 5 days. When we arrived at the airport we followed the instructions to contact the company to pick us up at the location specified. We called 3 times over 30 minutes. Each time we were told by a computer voice that no one was at the location to answer the phone and that we should try again LATER! We were unable to get our car and were forced to rent from someone else. We want an immediate refund. If we do not get a refund quickly we will contest the charge through our credit card company. Gary Ammarell
This occured on 5/2/2019 [protected]@comcast.net

Stay away!

Rented auto and when I wanted to change the pick up hour for an earlier time and also change the return time accordingly therefore the same rental time. An additional fee was quoted. After agreeing with this fee in writing, I never received a confirmation from them even after 6 email messages requesting it. Also, customer service number is not available at any time. Customer service agent do not listen to you at all. Bad dudes... Stay away.

Reservation made on 19 Mar 19, Reservation Nbr B15705674, Service Provider: Booking Group Ltd, Registration Number: LV401031668996 for a car with Dollar Rental to be picked up on 7 April 2019 at the Dayton Airport in Dayton, Ohio. My gov't trip was cancelled so I contacted Economy Bookings to cancel my rental car reservation which the clerk told me I would have to pay the cancellation fee of 35 EUR even though the cancellation was the very next day. I have the email confirmation that my reservation was cancelled on Wed, 20 Mar 19, 3:50 pm from EconomyBookings.com and stated my refund is made within 21 business days which never happened and now a full charge is on my credit card account for $222.02, I want someone to correct these charges immediately as it has been over 30 days since the transaction occurred and erroneous charges made to my account. I also want someone to contact me to let me know how they will handle my complaint. My email is: [protected]@satx.rr.com and my phone number is [protected] (cell). I want a written resolution for my complaint so I can get with my credit card company on this dispute. Thank you.
Bette J McAndrew

I paid $157 towards a rental through the website and was told I would only owe $111 when I arrive to pick up my car. Turns out there were excess fees that I was unaware of! They tried to charge me almost $500 to get the rental and then when I return the car, they would charge another $200! Screw this BS! I didn't take the rental. The receptionist advised me to call the cs line to get my $157 refund for not taking the car. It got nowhere! The cs line is f*cking useless. I even tried to email economybooking and got absolutely no response! I will never ever use them again!

I booked a car rental on their site, and paid what is stated to be the full charge including all taxes and fees. Upon pickup of the vehicle they charged an additional $253. The confirmation sheet stated if there was any additional charges at pickup to pay it and then file for a refund. I did. That was 18 months ago and the only thing I've gotten from them is a case number and my emails ignored.

Please email me back to allow me to explain.

[protected]@videotron. Ca

I booked a car with economy booking

Decided to cancel within the company delay.

Received an email of confirmation saying that it has been cancelled.

Refund was supposed to be within 21 days.

Did not get it.

And it is impossible to get anuy reach on anyone at economy booking

Please ask some from this company to eamil me back!

Had an issue with their website in reviewing my reservation I placed on 2/12/19 for an upcoming car rental from April 29th through May 2nd in Portland Oregon. By the time I was able to resolve the online issue, I was outside of the 48 hours cancellation period, just a few days later. Although they were aware of the problem I had accessing my reservation, I was still assessed the $35 US dollars cancellation fee. There are many US car companies that do not have these inflexible restriction. I will never use this company ever again and will warn others as well.

I booked my car using their website. I should picked my car on airport Greensboro NC GSO but they are not located there. On vaucher it said unlimited miles. When i contact ed company car wreck they said miles are not unlimited. They asked me to pay 70$ more dollars. I wrote them email to economu bookongs and didnt get respond. I called them too and they said they will help me but there is no respond from them.

Reserved a car back in Dec 2018 and cancelled within a day to get a higher priced reservation for an SUV. The refund was not processed till Feb 2019 and that was after numerous emails to the CS. Not only that they deducted $40 cancellation fee. No where on their site is there any mention of any cancellation fee of $40. I will NOT rent again from this company.

Prepaid Booking #B47433190-199.47 I used CC to for a prepayment in Nov on a compact car CC last four digits 1397- when I went to pick up the car from the rental company (Dollar), I added car insurance at 31.99 a day. Then I came back a day earlier to Dollar and the agent ask if I wanted to use the card on file. I told her I would like to use another card with lower interest rate she said fine. I use CC last four digits 2051 - Now here is the kicker, I got charged not just by Dollar Rental Car but also by Economy Bookings. This was a prepayment for a Rental Car through Dollar Rental. Please advise on how to get a refund for 199.47 that was paid through Dollar Rental agency

They charged me $63.61 for a rental vehicle, to which they didn't do a thing, except give me a voucher, that wasn't worth the paper that it was printed on.
In fact Fox Car Rental had no knowledge of the company.
They took the money under false pretenses, knowing that they are scamming people
Tomorrow, I shall contact the BBB and file a complaint with them.
By looking at the reviews for this company, everyone that has dealt with them, has been scammed out of money.

I had a reservations for a car with a resevation number of B72479173, for Tiran between 13-20 July 2019, and paid its total cost (205 USD) by my credit card. But Rental voucher indicates to be paid only108.04 Euro.

Later on, I had to mofified the reservation due to increase the number of passenger.

I click "modify" option from the reservation web page, and choosed another car (opel).

But I didn't like the price and this car (opel).

I wanted to choose another car, then only option was "cancel" on the web page and thats what I did. There was no other option to choose other car.

Unfortunately that whas it.

Unfortunately my previous reservation that I paid was also cancelled. That was not I didn't want

Now what should I do,

I didnt want the cancel my previous reservation, just want to modify with another car,

Though I did not want to cancel, I will be punished by cancealletion fee and so on?

If I was charged for the canceallation fee, when the rest of my money will be refunded to me?
Would you please help me?

Please find th pic as an attachments for my reservations

I am looking forward to hearing from you,

Hello we have paid two times the booking for the car, the amount of 119, 73€ to you, plus 91, 12€ to Dickmann rent a car, please Refund, B61262101 is The booking référence, Dickmann says it is an error from your part
Ses documents attached,
The booking occured in Valencia airport, last 26 december 2018,

Contact
[protected]@hotmail.com for
Mr Jean Philippe Pesou,

Many thanks for return

When I booked my car it gave me the option on airport or off so I picked on. The third party booking was Green Motion who was not at the airport. When we got to the office I had to wait an hour as not enough people worked there. Then come to find out that my US driver license was not valid in there terms (economy booking. In US they are only valid for five years so the issue date could be less than the 2 years required. I've never in my 30 years of booking rentals had the issue date being a problem. In fact when I was in there today they had a lot of unhappy people. You can't even get hold of them on the phone as I want some sort of compensation. Never again will I go through economy bookings and Green Motion were very unfriendly. I had to get a taxi home and now I have to find another rental. Very very unhappy

I made a car rental reservation for yesterday through your website. I received the email and arrived at the meeting point of the Lisbon airport (as directed in the email) 5 minutes before 20:00 and waited until 21:00 and no one from Flizzr appeared to give me any advice about the which had occurred. The company's lack of commitment is something I have never seen anywhere, since I had a reservation and I counted on the vehicle to carry my luggage, which generated great problems to solve.
On the other hand, the reservation was made through your website, which gave me some confidence, however, even though I got in touch, the clerk informed me that there was nothing that could be done other than this complaint.
At the end I made a reservation that did not help, which involved two companies which I can not trust because they do not guarantee the service you propose.

I would like at the very least to have the chargeback of the reservation on my credit card.

Best regards.

The worse company. I rented through economy bookings which went to Aco rent a car which in turn came out to Rent car 4 less in Orlando Florida. My rate was jacked up to 4 times although I had confirm booking through economy bookings with my own insurance and my own SunPass account for Florida toll road. I got stranded although I booked few weeks in advance. Don't trust or use this company. I am renting car in Orlando every two weeks and this is the worse company. Very shady location at Clarion hotel with each room with different rental car company. Avoid all of them. I give them minus 10 rating. I ended going back to airport and had to pay double with different company. Shame on economy bookings for booking customer with very shady rental companies

Ik heb een 14 daags autohuur bij economybooking.com geboekt, inclusief de all-inn verzekering (FULL-COVERAGE) met een max. schadebedrag van € 3000, - wat vergoed zal worden.
Ik heb de auto ingeleverd met een scheur in de voorruit (steenslag) die ook onder de verzekering viel.
Ik heb aan alle voorwaarden voldaan (rekeningen, documenten, foto's, video's toegestuurd).
Het is nu 10 weken geleden en heb nog steeds geen cent ontvangen (€400, -).
Ik heb zeker 20 e-mails gestuurd en kreeg een enkele keer (na ruim een maand) bericht dat de afhandeling (door drukte) nog zeker wel 60 werkdagen zou duren.
Mijn simpele geclaimde schade is niet te verhalen bij een tegenpartij, dus de afhandeling zou binnen 14 dagen makkelijk afgehandeld kunnen worden.
Ik heb nog hoop dat ze tot betaling overgaan, maar dit zijn natuurlijk ontoelaatbare streken.
Indien ze niet betalen wie heeft dan nog een advies voordat ik juridische stappen gaat ondernemen.
Bijvoorbeeld mijn dank.

Do not book car rental through EconomyBooking.com. They are worse than worse. One star is far too generous. We had not previously used EconomyBookings.com but we were impressed with the vehicles they offered and the prices. It was arranged that we would be calling an off-site number from the Lisbon airport and they would greet us with the car. When we called we got a recording (in Portuguese). After asking someone to translate we found they were no longer in business. We had not been notified by EconomyBookings nor did we have a way of getting hold of them. It took over an hour to find someone, anyone to help us track this down since they didn't have an airport on-site presence. Bless the kind soul that took her time to call people that in turn called others and were able to provide the name of the company that would provide the service. Once we were picked up and arrived at their site we found that we had to pay for A LOT of extras which seemed contradictory to the contract such as we had paid for an additional driver but were going to be charged again by the rental company. We took full insurance coverage and yet we were going to have to put down a !, 000 Euro deposit for any damages. This was supposedly refundable but after our experience we were leery. Upon our return I contacted Economy with no response. I emailed yet again and told them that I felt that the additional driver fee should be refunded BUT MOST IMPORTANTLY AT THE VERY LEAST I WANTED AN APOLOGY. Never heard a peep from them and will NEVER again book through them. In a foreign country and basically stranded because of their failure to notify us that the rental car agency they booked us with was no longer in business. Of course all of this was prepaid so why should they respond.

After we were pu from the airport and taken to right car when in to the office and was ask for driver licence and booking credit card handed it over and after some time that the cost og the car plus insurance was $560.00 I said I have full insurance with belair was told never heard of them and we only use our insurance. I also said that my credit card insure the car no only ours or no car now leave we ask for a ride back to the airport was told no ha ha find your own way me with 2 replaced knees and my wife how had a miro stoke 3 months earlier I had 2 walk 2 blocks found sixt rentals who help us out stay away from right car and the next person who walk in happen to them also stay away