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1.4 702 Reviews

FlightHub Complaints Summary

73 Resolved
612 Unresolved
Our verdict: With FlightHub's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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FlightHub reviews & complaints 702

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M
12:36 am EST

FlightHub customer services

Hi,
I did a reservation for a ticket (1000$). 2 days later, I wanted to buy one for my child. Your employee told me that I need to cancel my ticket first for 100$ - in order to get a refund. I call again a spoke to 3 differents agents asking to speak to a supervisor and one hang up on me. After, I was able to speak to a agent to request an invoice confirming the amount of the refund, the supervisor told me I would only partly refund (749$ refund + 100$ fee) and still not able to book a ticket for my child. I call again and spoke to 4 others employees and 2 supervisors - no one were able to help and the last supervisor hang up on me as well. No french services. Horrible customer services.
Still dont have a ticket for my son and I still don't know if my ticket is valid or not.

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D
12:17 am EST

FlightHub booking.

Hello I have just book for trip from phoenix to cebu and I have find out that I have been double charge and was been double reserved. I was wondering why that happen since I have just enter my CV number once. I call your hotline and your agent assist me to the cancellation process however he charge me for another $75. Isn't fair to have this tjing happen for your customer... So I read some reviews about your company and juat find out that this thing happen oftentimes. Is theres any solution for this matter?

Thank you!

I would appreciate if you can response and help me.

Raymund Seva
[protected]
[protected]

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A
8:28 pm EST

FlightHub flighthub online service

Dear Madam/Sir,

I am complaining about Flighthub online service.

First, they didn't tell that there is a cancelling fee when I booked a ticket of C$ 882.70 (Booking No. [protected]. Confirmation No. QNBJU5). They actually say free cancellation.

Second, when I booked the ticket at 9:10 am on 12 Feb, 2019, the ticket price was $659.39 online(The photo showed $666.88 when I searched at 18:34 pm on 12 Feb, 2019). They didn't mention that it is US dollar when I viewed their website on 12 Feb, 2019 . It is easy to misunderstand as Canadian dollar.

Third, I would like change a ticket date that departure time on 19th or 20th Feb, 2019 and return time on 9th or 10th March, 2019. Departure and destination are the same. I also would like to get a refund C$223.31 which is the difference of C$ 882.70 and $659.39.

Thanks!

Sincerely,
Anna Zhou
Cell phone, [protected]
Email, [protected]@gmail.com

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C
9:37 am EST

FlightHub flight arrangements and undisclosed flight policies

I purchased flight tickets for Puerto vallerta Mexico in January for my daughter‘s wedding four tickets in May I called flight hub the same day of purchase, to upgrade and fly out one day earlier customer service rep was rude and obnoxious and refused any changes or a refund I was told in order to make any changes that I would have to purchase for the new tickets ... totally unacceptable !

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J
11:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

FlightHub illegal sale and no refund

Flighthub sold me a ticket that was ineligible to board the plane. They said would refund me the money and kept me on hold for almost 3 hours until the airplane left and then came back on the phone to say I was a no show on the flight while I was physically standing in front of Delta service desk 3 1/2 hours before boarding time. They deleted all the documentation Delta put on the ticket and after agreeing that they would reimburse me if I paid another $250. After I paid it then they said they would not reimburse me because there was no documentation saying they agreed to the reimbursement. Flighthub is a complete crook and I'm going to pursue this until I get my $992 back! F****** scammers! Customer service and their management is complete robbery!

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F
1:48 am EST
Verified customer This complaint was posted by a verified customer. Learn more

FlightHub charged me extra fees, for a two way flight, book at jfk instead of newark

First off, i was charged extra fees on the credit card not disclosed while booking the ticket.

Second it was a two way international flight, from syracuse, NY to entebbe, and back to the same destination.

Instead of disclosing and notifying drop off at JFK instead of Newark airport. The dam ticket only disclosed a layover for 5hours, did not show i was to take a bus or train from JFK airport EWR airport to get my last flight to Syracuse.

Not even the fact that i have to pick heavy bags from JFK and figure out how to get to EWR airport.

Terrible customer service, failured to disclose relevant facts. International travelors stay a way from flighthub. Their Target is to get as much money from you as they can by keeping details likely to cost you time and money.

Stay a way from flighthub.

Two way ticket means take one person from one destination and deliver then back to same destination. Or atleast notify travelors of bus or train in between travels at personal cost.

I will never use flighthub. International travelors stay a way from this agency. All they want is money.

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A
2:39 pm EST
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FlightHub travel credit

I booked a flight with jet airlines last april using flight hub. I had to cancel that flight due to some reasons and being unable to travel. Flight hub allowed me to cancel the flight and retain some of my travel credit and have said that I have credit for 1 year and haven't said anything about how to use credit / credit date, they haven't send an email. When I tried to call customer service they said its expired, how can they be so irresponsible by not sending any email
Worst customer service ever

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H
8:54 pm EST

FlightHub ticket cancellation

Hi Team,

I have booked a ticket for my travel to India for March 12, 2019. The flight name is China Southern Airline. Since we have checked the Government of Canada website where it is clearly mentioned the below. Attached is the screenshot for your reference.

"China - Exercise a high degree of caution
Exercise a high degree of caution in China due to the risk of arbitrary enforcement of local laws".

Hence, I wish to cancel/change my ticket plans. Please send me the complete details that how much will I be getting as a refund if I wish to change my ticket/cancel my ticket. Please do not cancel the ticket till my further instructions.

Harinder Kaur

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K
7:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more
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FlightHub can't use my credit to book a flight

I have been trying for two weeks to book my flight to use my credit (FlightHub Booking Number: [protected]). I call every day but no one want to help me.
Flight Hub took my money and tell me to call airlines to find out the price of the tickets.
I really called airlines and they told me to call FlightHub. I am running circules here over and over again. This is the worst experiance I have ever had in my life.

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Elbarin Kalaj
, US
Jun 20, 2019 4:48 pm EDT

I spoke with the FlightHub representative asking to change the date for my old aged parents' flight as my mother could not travel on the scheduled date due to medical reasons. The date was offered to be changed with a fee of $500 Flighthub fee plus airlines costs for each traveller. Then after my repeated requests they lowered to $400 Flighthub plus airline fees to bring the total amount to almost $950 for both on top of what we had paid for the tickets before.
They told me that if I provide a doctor's note stating the medical reason and that the traveler is not able to travel they will waive the fees pending approval.
The official doctor's note clearly states that the person is having heart problems and Flighthub is still refusing to waive the fees, even partially. $800 penalty is almost the amount for the one way ticket if I had it purchased separately. This is a rip-off! This was not a pre-existing condition - FYI!
We had to go through doctors, official translation of the paperwork and then notarizing the documents simply to hear from a person that barely speaks English that the fees cannot be waived. This is non-sense.
I asked other airlines about their policies in this situation and they stated that they would waive their fees totally in this situation. The medical situation was unexpected not a previous condition!
To top it up, the person i spoke with on the phone lied about her position, initially stating she was an agent then she was a supervisor and no one else will help me even when I asked her to provide me with her superior as I wanted to escalate my inquiry for this issue.
I am considering other steps to get the fees waived, i.e., a complaint with the Ministry of Consumer and Business Services, media and possible legal actions.
I expect to hear from Flighthub or I will call them one last time.

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K
11:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

FlightHub unable to use flight credit

I booked a flight with Spirit Airlines last April using Flight Hub. I had to cancel that flight due to getting a new job and being unable to travel. Flight Hub allowed me to cancel the flight and retain some of my travel credit by paying a cancelation fee of $150.00 ($75 per ticket for 2 tickets.) The credit was said to be valid for a year.
When I went to use the credit with Flight Hub, they told me no flights were available to use that credit and that the credit was directly transferred to Spirit Airlines and I can book through them. When I called Spirit Airlines they told me that I only had a credit of $58 because there was a $99.00 cancelation fee + some other fees.
I called back Flight Hub and inquired why I was charged $150.00 through them when I was charged an additional cancelation feel through Spirit Airlines. It didn't seem to make sense. They were unable to give me a reasonable answer.
In the end out of $498.00 I got $58.00 credited back to me to use for another flight. This is outrageous. I will never use this company. They are an absolute rip off.

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K
6:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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FlightHub can't use my credit for flight

I booked my flight on Flighthub (FlightHub Booking Number: [protected] ) and had to cancel it with an opportunity to use my credit during the year. But when I reached them to book my new flight for the same destination I was told I cant do it. Each time I hear different answers on my questions. Every day they tell me call us tomorrow. I spent hours to wait and explain my situation over and over again to different people. All supervisors I spoke to (Celio, Rance) don't keep their promises to call back or find out the answers.

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T
2:46 pm EST

FlightHub false flight fees and unethical behaviour

January 13 in the evening, I searched for a flight to dallas from winnipeg and chose a flight for $387.50 cad, but when they emailed my receipt and itinerary they charged me $543.92cad. I called them on it right away and was told by one of their representatives, trevor that it was us funds and this was currency conversion. I went back in to view the prices and it clearly noted it was in cad currency. I called back again in the morning of january 14 and spoke with a page which ensured me that flight hub was a canadian company and most of the flights are in canadian funds. I believe she tried to help me but was disconnected after being on hold for almost an hour, after two more attempts I finally got through to a supervisor ej #3399, whom which was not understanding or helpful at all. He again told me that it was in us funds. At this point I just wanted to cancel my reservation, but he informed me that I was beyond my time, which is absurd since at this time it technically was less than 24 hours prior to my booking (just over 12 hours). I left it a bit then called back and spoke with someone else who refunded my entire fees and cancelled my reservation no questions asked. My complaint is how they tried to make up excuses on the price difference then lied to me about unable to cancel when I decided to cancel my booking and told me that my time lapsed.

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9:30 pm EST

FlightHub travel ticket

Dec 31/18- I was trying to book my flight from Miami on Jan 2/19 to YYZ (toronto). When I was on the internet I put all information in that was needed. I did not click to buy ticket or complete travel and I had lost signal. The internet browser was not available and as I was concerned the flight I had not booked, nor did I receive an email confirmation.
I then proceeded to go on wifi and book my flight through expedia which I have the flight proof and all boarding information that was sent to my email. I had came home on Jan 2nd and checked my bank to see that Flight Hub had processed a $345.39 payment and charged a fee of $14.95 which I was not aware about.
I had contacted them as soon as I had seen this and they told me there is no refunds. I tried to tell the agent that I had not booked or accepted the trip booking so how would you process the payment. I asked for my money back and he told me their is nothing that can be done. I am quite irritated that a company so large is screwing people over and some how booking their trip when they on the last page even when they do not press confirm booking. I will go further up the ladder if this situation is not handled appropriately. I also have proof of my ticket that I had purchased through expedia which seems to be a more reputable company. Why would I have purchased 2 tickets in the matter of minutes apart?

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E
2:44 pm EST

FlightHub not being informed about the fee of $ 60 for each suite case and that economy class has been booked as light economy class without our knowledge

To whom it may concern

We asked FlightHub to book the flight below, with regular economy and do not understand how we got light economy. My husband Dieter Bay booked and payed over phone a day after we had received this offer below, the assistant person didn't inform us about light economy and that we would have to pay for our suite cases each $60. The person which assisted us never mentioned that he has booked something else than what we had asked for. We also requested that you send us the booked flight as an attachment to this email, what never happened. So I wasn't able to check if everything was booked properly. My husband Dieter Bay had to phone FlightHub three times and speaking with 3 different people regarding wrong spelling of my name, not sending the ticket to our emails and booking a vegan meal for me. Nothing of all that has worked out and we end up with paying an extra fee of 240$ for our suite cases on a return flight.

We can't accept this situation and ask you for a refund of $ 240.

We are very frustrated with your service and won't choose Flight Hub any longer.

Elisabeth Guntert Bay and Dieter Bay

Dieter Bay [protected]@gmail.com

$1, 210.30

Average price per person (taxes & fees included)

SELECT

·

Lufthansa

Flight 493

1:20pm Thu Dec 27 Vancouver (YVR)

8:05am Fri Dec 28 Frankfurt (FRA)

9h 45m
Economy

Layover: FRA, Frankfurt, Germany, 1h 35m

Lufthansa

Flight 1186

9:40am Fri Dec 28 Frankfurt (FRA)

10:30am Fri Dec 28 Zurich (ZRH)

0h 50m
Economy

Trip Time (w/ layovers): 12h 10m 1stops

·

·

Lufthansa

Flight 371

6:55am Thu Jan 31 Friedrichshafen (FDH)

7:50am Thu Jan 31 Frankfurt (FRA)

0h 55m
Economy

Operated by Lufth Cityline

Layover: FRA, Frankfurt, Germany, 2h 25m

Lufthansa

Flight 492

10:15am Thu Jan 31 Frankfurt (FRA)

11:25am Thu Jan 31 Vancouver (YVR)

10h 10m
Economy

Operated by Lufth Cityline

Trip Time (w/ layovers): 13h 30m 1stops

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P
9:20 am EST

FlightHub being charged after cancelling less than two days later with extended cancelling insurance.

I was not aware that there was going to be $150/person for cancelling 1 1/2 days later. We were a party of 4. Was not informed at the time of cancelling. Was booked Nov. 29th late afternoon I believe and cancelled Dec 1. Isn't that why you buy cancelling insurance, for this reason?
You can contact me at [protected] if you have any questions.
Pat Wells

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R
1:51 pm EST

FlightHub flight reschedule run around

To whom it may concern,
I started this process on December 18th when I visited your web site to double check on my flights to Grenada and back, booking # [protected]. There was a major flight change, that I was not made aware of, for my return flight. The original flight was to leave on January 7th but was re-booked to the 5th without any consultation with me. I immediately called your toll free number to try and resolve the flight. The same flight was also leaving on January 8th, same time same flight number. I've made numerous calls to your scheduling departments as each of their deadlines for resolution passed.
Someone at flight hub played a cruel joke today sending an email indicating a scheduling change had been made. I was so relieved to see the email thinking the problem was resolved only to open it and nothing had been done. Why would somebody send this, why wasn't I notified about this flight change much earlier. According to Air Canada the change was made in September.
We leave this Sunday December 30th for what we thought would be a relaxing and trouble free vacation. According to Air Canada this is a simple fix that they cannot do for me since they did not issue the ticket. Flight hub must contact them to re-issue the ticket.
I know this is my 3rd email but so far I've only had computer generated responses from your company and would really like someone to call me with a resolution before we leave. Last thing I want is to be stranded in Grenada at the end of my trip. I can be reached at [protected].

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R
11:33 am EST

FlightHub refund

I am very very upset with way flight hub and its associates have tried to steal money from me.. lieing to me that refund of my taxes and 2 return flights were credited by air-transit as per policy and air-transit the refund is credited but FLIGHT HUB REFUSES to give it to me.

very very disappointed in the service . they are stealing from customers and avoiding answering questions

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A
Antonio Dos Santos
, US
Jan 25, 2019 11:46 am EST

I bought 3 tickets to Guayaquil when I received the confirmation email I noticed that even though I picked the right date for my trip, they sent me a different date, I called right a way to figure out what had happened?
They told me that to make any changes I should pay a $600 fee. I agreed to that even though it wasn’t my fault.
Now I find out that those first tickets are nonrefundable, they charged me $600 to change the date and I had to buy 3 new tickets.
Why didn’t they tell me that I need to buy another ticket?
Why did they charge me to change the date if they didn’t do that?
Is it a fair, honest and moral thing to do?
I’m so disappointed with this company and with their customer services.
Antonio Dos Santos
acstato@yahoo.com

ComplaintsBoard
V
9:21 am EST

FlightHub cancelling a flight

On December 9th, we attempted to make reservations to Sao Paulo Brazil for a international bible convention. We secured two seats with LATAM and attempted get an additional seat for our 26 year old daughter who was paying for her ticket separately. There were no more seats available so we went through another airline and secured three seats together. I went back to cancel my flight, which was made through Flight Hub and could not find anywhere on their website to cancel the flight. The website said to go to the menu after signing in and select "cancel booking". There was no such option on the web page.

The next day, December 10th, I sent an email to LATAM and CSA, the travel insurance company. I didn't receive any response from LATAM, but CSA suggested that we cancel with the company that made the reservation.

I went back to their website and found an 1-800 number to call. It was [protected]. I called and spoke with Luis and he informed me that my cancellation was eligible for a refund, but I would only be getting $897 back from the $1747.48 already charged to my card, and they would need to charge another $250 per ticket to refund me back the $897. This amounted to...

$1747 -charged to my card for the tickets on December 9th
- minus $850 - non refundable fee
- minus $250 per ticket for additional cancellation fee charged to my card
= $447 refunded back to me.

This is unconscionable as they did not have clear instructions on their website and I've attempted to cancel since day one. Is there anything that can be done about this?

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M
9:04 pm EST

FlightHub was given wrong information and was charged incorrectly!

hello! so my reservation number was [protected] and November 20, 2018 i called flighthub to just double check with the baggage information so then there was this male agent that told i had no middle name on the reservation so then i asked if they can add or correct it for me then he called eva air to double check then he spoke to me again saying to make addition or correction was $150 per 3 letters and it would take a really long process so he told me the best option was to just cancel the flight for $200 and he said i would be getting back $713 within 6 to 8 weeks. So then he told me again that for me to cancel was only $200 charged over all and nothing else but then before cancelling my ticket i asked him a lot of times first if it was really $200 to cancel then he repeatedly said that it would be just $200 for cancelling the flight so then i just cancelled because he told me that was the best option with my case. Then after they charged me $200 right away. So then i called again to make sure they were just charging me $200 and then i spoke to another agent and she said there will be another $150 charge from cancelling so i was really pissed off that time because i was not informed with that because if i knew that it would be $250 plus $150 i would not choose to cancel so i asked for the supervisor and i told her to listen to the recorded conversation between me and the agent and she said that if the agent really gave out a false information that she will just make sure that he goes back again for proper training and the supervisor was not helpful at all and the way she speaks to me was disrespectful. So then i was charged for $350 all in all and i asked the supervisor if she could send me an email confirmation with the breakdown of charges and she refused saying they do not offer that so it was really not right because i was not correctly informed about the accurate charges and was not given out a confirmAtion with the breakdown of charges. Then today, December 1, 2013 i found out that my friend had the same problem as me but then she just called flighthub today and her flight is on monday December 3, 2018 and they transferred her to the name change department without any hassle and charges so what the hell is going on here? I am really pissed off right now because i had to go through series of calls and people with different information to give out and i paid tons of charges for cancelling which was really not my fault at all! So then i called flighthub again today to ask about my case so then this agent told how come i chose to cancel because she said it is only $75 to correct the name so all the agents basically give out false informaton which is not right! So i asked for the supervisor again since she gives out wrong information as well so they put me on hold for 40 minutes! then i just hung up and called back. So then another series of repeated question again with diffrent agents with improper training! So then i asked for the supervisor again named zion and he said will listen to the recorded converstation and im on hold for an hour now !So right now i just need my money back which was the $350 that they took from my account!

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K
11:38 am EST

FlightHub payment not received

My FlightHub booking number is [protected] I bought a flight to Hong Kong and made full payment on 3 Jan 2018 (Receipt # [protected]), the company could not work out for the new plan and had to cancel. At the time of canceling customer service told me I was entitled for a refund and it would take 6 to 8 weeks to be credited. I received a notification (receipt # [protected] dated 8 May 2018) for the reimbursement. It has been over 6 months and when checking through my credit cards statement for the last 6 months there was no sign of any transaction from your company. Would appreciate if you can contact me through my email address to explain about the issue. Thank you

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FlightHub Customer Reviews Overview

FlightHub is an online travel agency that has garnered significant acclaim for its easy-to-use interface, vast selection of flights, and top-tier customer service. As a leading name in the travel industry, FlightHub connects travelers to over a million flights, hotel accommodations, and car rental services worldwide, helping them plan their trips seamlessly and affordably.
FlightHub reviews are generally positive, underscoring the company's commitment to providing a reliable, user-friendly platform. Customers often praise the extensive array of flight options available, allowing them to choose from a myriad of airlines and flight paths to suit their specific needs and preferences. The platform's advanced search features have been noted for their precision and efficiency, saving customers time and effort in finding the best deals.
Moreover, FlightHub's competitive pricing is a frequently highlighted aspect. Many reviews emphasize the affordability of flights offered on the platform, which often outpace competitors in terms of value for money. The ability to compare prices across multiple airlines is a much-appreciated feature, enabling customers to make informed decisions and maximize their savings.
Additionally, FlightHub's customer service has received positive feedback for its promptness and professionalism. Customers appreciate the accessibility of the support team, which is available 24/7 to answer queries and resolve any issues. The knowledgeable and courteous customer service agents have left a strong impression on many customers, further enhancing their overall experience with FlightHub.
Another notable point in FlightHub reviews is the straightforward booking process. Customers have praised the intuitive design of the website and the app, making it easy for even first-time users to navigate. The simple and quick booking procedure, along with the immediate confirmation provided by FlightHub, ensures peace of mind and a hassle-free experience for travelers.
The company's optional FlightHub Assurance package is also a popular choice among customers. It offers additional protection and flexibility, such as the ability to change or cancel bookings, which users find invaluable in today's dynamic and often unpredictable travel environment.
In conclusion, FlightHub reviews underline the platform's effectiveness as a comprehensive, user-friendly travel solution. With its vast selection of flights, competitive pricing, exceptional customer service, and easy booking process, FlightHub consistently earns high marks from its users. It's an excellent choice for travelers seeking convenience, affordability, and reliability in their online travel agency.

FlightHub In-depth Review

Pricing and Deals: FlightHub offers competitive prices and deals on flights. They have a wide range of options to suit different budgets and travel preferences. Their prices are often lower than other online travel agencies, making it a great choice for budget-conscious travelers.

Booking Process: The booking process on FlightHub is straightforward and user-friendly. The website is easy to navigate, and the search filters make it simple to find the perfect flight. The booking confirmation is sent promptly, and any changes or updates can be easily made through their customer service.

Customer Service: FlightHub provides excellent customer service. Their support team is available 24/7 and can be reached through phone, email, or live chat. They are responsive, knowledgeable, and always ready to assist with any inquiries or issues that may arise during the booking process or while traveling.

Flight Options: FlightHub offers a wide range of flight options, including both domestic and international destinations. They work with various airlines, allowing customers to choose from multiple carriers and flight schedules. Whether you're looking for a direct flight or a multi-stop itinerary, FlightHub has plenty of options to suit your needs.

User-Friendliness of Website: The FlightHub website is user-friendly and easy to navigate. The search function is intuitive, allowing users to filter results based on their preferences. The layout is clean and organized, making it simple to compare prices and flight options. Overall, the website provides a seamless booking experience.

Mobile App Experience: FlightHub's mobile app offers a convenient and user-friendly experience. It is available for both iOS and Android devices and allows users to search and book flights on the go. The app is well-designed, with a clean interface and easy-to-use features, making it a great tool for travelers who prefer to book flights using their mobile devices.

Payment Options and Security: FlightHub offers a variety of payment options, including major credit cards and PayPal. Their website uses secure encryption technology to protect customers' personal and financial information, ensuring a safe and secure transaction process.

Cancellation and Refund Policy: FlightHub has a flexible cancellation and refund policy. They offer different fare types, some of which are refundable, while others may have certain restrictions. It is important to carefully review the fare rules and cancellation policy before booking. In case of any changes or cancellations, FlightHub's customer service is available to assist and provide guidance.

Additional Services and Features: FlightHub offers additional services and features to enhance the travel experience. These include travel insurance, hotel bookings, car rentals, and vacation packages. They also provide helpful travel guides and tips on their website, making it a one-stop-shop for all your travel needs.

Overall Experience and Recommendation: Overall, FlightHub provides a positive and reliable booking experience. Their competitive pricing, wide range of flight options, user-friendly website, and excellent customer service make them a top choice for travelers. Whether you're planning a domestic trip or an international adventure, FlightHub is a trustworthy platform to book your flights.

How to file a complaint about FlightHub?

Here is a comprehensive guide on how to file a complaint against FlightHub on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with FlightHub in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with FlightHub. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against FlightHub on ComplaintsBoard.com.

Frequently asked questions (FAQ) about FlightHub

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Can I book last-minute flights with Flighthub?

Yes, Flighthub allows customers to book last-minute flights. However, prices may be higher for last-minute bookings.

Is Flighthub cheaper than other travel booking websites?

Flighthub's prices are generally competitive with other travel booking websites. However, prices can vary depending on the destination and time of year.

Does Flighthub have any customer complaints?

Flighthub, like any business, has received customer complaints in the past. However, they are generally well-reviewed and have a good reputation.

Does Flighthub have partnerships with airlines?

Yes, Flighthub has partnerships with a wide variety of airlines.

Can I book international flights with Flighthub?

Yes, Flighthub allows customers to book international flights to destinations all over the world.

Does Flighthub offer loyalty rewards or frequent flyer miles?

No, Flighthub does not offer loyalty rewards or frequent flyer miles.

Can I book a hotel with Flighthub?

Yes, Flighthub allows customers to book hotels and rental cars in addition to flights.

Does Flighthub have a mobile app?

Yes, Flighthub has a mobile app that can be downloaded for free from the App Store or Google Play.

Does Flighthub offer travel insurance?

Yes, Flighthub offers travel insurance that can be purchased at the time of booking.

Is Flighthub's website easy to navigate?

Yes, Flighthub's website is easy to navigate and user-friendly.

Does Flighthub charge hidden fees?

No, Flighthub does not charge hidden fees. All fees and charges are clearly disclosed at the time of booking.

Can I cancel my booking with Flighthub?

Yes, you can cancel your booking with Flighthub, subject to the terms and conditions of the airline.

Does Flighthub offer refunds?

Yes, Flighthub offers refunds for cancelled flights, subject to the terms and conditions of the airline.

Are Flighthub's customer service representatives helpful?

Yes, Flighthub's customer service representatives are helpful and knowledgeable. They are available 24/7 to assist customers with any questions or concerns.

Is Flighthub a scam?

No, Flighthub is not a scam. They are a legitimate travel booking website that has been operating for many years.

Does Flighthub have a good reputation?

Flighthub has a good reputation and many positive reviews from customers who have used their services.

Is Flighthub safe to use?

Flighthub is safe to use. They use secure encryption technology to protect your personal and financial information.

Are Flighthub's prices legitimate and reliable?

Flighthub's prices are legitimate and reliable. They have a price guarantee policy that ensures customers get the best price possible.

Can I trust Flighthub to book my flights?

Flighthub has a good reputation and many satisfied customers, so you can trust them to book your flights.

Is Flighthub a legitimate travel booking website?

Yes, Flighthub is a legitimate travel booking website that has been operating since 2012.

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FlightHub contacts

Phone numbers

1800 900 1431 +1 (647) 689-2956 More phone numbers

Website

www.flighthub.com

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