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The good, the bad, and the ugly - discover what customers are saying about Hi5

Welcome to our customer reviews and complaints page for Hi5 . We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Hi5 .

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Hi5 's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Hi5 , or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Hi5 . Your feedback is an important part of our community and will help others make informed decisions.

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1:48 pm EST
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I had my hi5 account deactivated today when I was talking to 1 of my lady friends and then I got a fake or scammer asking me for money so I told them goodbye and blocked and it was me who got banned and my account deactivated for breaking terms and conditions when I tried to get my account reinstated this is what they said I violets the Terms and condition...

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9:49 am EST
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Hi5 all of a sudden my account has been canceled for no apparent reason.

Dear Hi5 Team, my email id is cupidxxxonfire... and I'm a user/member of hi5 since 2008 as I remember, since I'm using this social network (I mostly use to play pets) itnever happened as today. I'm getting a highlighted message that my account has been cancelled. I just want to know the reason, there's no porn pix.in my profile, in all passed years I have 4 or maybe 5 friends, andi just play pets, most importantly, nearly 600 plus of my pictures are here on my hi5 profile, where are they? If you guys are keeping all our pictures, as a record, you are keeping for what? You already had it... kindly answer me back or re activate my account, so I could delete my pictures right the way and then will delete my account forever.
Best Regards

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Stud Stevie
London, GB
Mar 16, 2022 8:34 pm EDT

I joined social network Hi5 to play pets and was doing well, then days later my account had been canceled for breaking terms of service not given reason. To this day I still dont know what it was that caused this and they refused to even talk about it. For best social networks Hi5 should be avoided.

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5:02 pm EDT
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This evening Hi5 decided to suspend my account for no-reason by claiming it was phished on Tuesday evening of September 25, 2018.in addition, Hi5 have made no effort of restoring my account also I demand my account to be removed from the site of Hi5 because they are involved in allowing the scammers to post their spam messages. Both Hi5 and Tagged are...

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2:26 am EDT
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I am using cell number [protected]..Someone has tagged this number on Hi5 site and because of which i am getting lot of requests through whats app sms leading to harassment.This is leading to lot of frustration and also it is disgusting...Ideally no app/social networking site should allow someone to tag cell numbers without authenticity/permission. Kindly...

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6:35 pm EDT

Hi5 account reactivation

Hello,
I used to have a hi5 account and i just notice it was susspended or something, to recover acces you send a code on my email, the problem is i dont have acces to ! I was 16, for dear Lord, i can't remember what i eat yesterday, im 23 for God sake.. anyway, please help me recover acces to this account cause i really wanna see what i was doing back then . my originally e-mail is [protected]@yahoo.com i would like to replace it with ramona.[protected]@yahoo.com so i can get the password . PS: can you see the change in my emails? i deff grew up :d so, thank you, and have a good day whoever you are, just please help me ! have a nice life, dude!

sincerly but sad, Mona, Romania (unfortynally ) muuahh !

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vedogriffith
Torres novas, PT
Nov 10, 2020 8:49 am EST

my name is vedo Griffith and my hi5 account linderrima.26@gmail has hacked back in February and they blocked my email linked to that account and i do not know why no one has told me the reasons. Please help me recover my account

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5:46 am EDT
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Hi5 private details available

I have written to Hi5 on a number of occasions asking them to remove my details entirely from their website. They fail to do this again and again.
My first attempt at closing my account lead to me not being able to access my account, and having to trawl through lots of spam emails to find the one that I had to go through to finally be able to log in. I cancelled all of my 'friends', photos, informaion and details, then did a search for my name. The website still came up, showing one of my 'friends', who I had certainly not added, to have a pornographic picture that showed on my account. I signed in to hi5, and blocked the user, then emailed hi5 to explain that the url was still live and would they delete all information. This was on 24/6/10.
Since then, I have received an email from Hi5 telling me my photo has been removed because it;
* Displays pornographic or sexually explicit material
* Promotes an illegal or unauthorized copy of another person's copyrighted work
* Promotes racism, bigotry, hatred or physical harm of any kind against any group or individual
This is not the case for any of my photos, but the 'friend' who is on my profile with the pornographic photo, is still there! My profile remains unchanged.
I then received another email saying that my account has been deleted. This is not the case, as I am still able to access the url. I forwarded this email, and detailed my complaint to every email address for them I could find. one of which worked. I received this reply;
Thank you for contacting us at hi5. We are sorry you had trouble canceling your account. Acording to our records you're account was still active. We're sorry to hear that you are canceling your hi5 account. As you requested, we have canceled your account today. You will not be able to log in with this email address or create a new hi5 account using this email address. Your profile and any photos in your profile will be removed from the site. Please note that any comments you left on other member profiles will not be deleted since they are not part of your account.
My account is still active! So I replied to this email stating again that my account is still active, and get another reply atating that it is not, so I wrote back with the url and am waiting for a reply.
Meanwhile, I receive an email to an email account that is completely unrelated saying 'Thank you for joining Hi5', and to click on the link for my account to be active. I emailed back stating that I had not ever accessed Hi5 using that email address.
I am still waiting to hear from them.
Hi5 is an aweful example of social networking, and I have heard a few similar stories about their inability to remove offensive material. Please could you look in to this.
Many thanks

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rogerdoit
,
Dec 04, 2008 12:47 pm EST

Hi
My sendig out mail box always shows error message and i worried, Can u do some thing
Roger

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Olivier
,
Aug 23, 2008 4:35 am EDT

Dear sir,
I have problem sending message on Hi5, everytime i reply a message i get a message above in red fonts saying " You have to select a valid recipient"

Please help me

Thanks and Regards,

Olivier

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SEVDA S
, TR
Jun 11, 2012 8:55 am EDT

sahte kullanılmayan hesaptır kapatılsın

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maryamali
, DE
Jun 18, 2013 6:38 pm EDT

Please I tried to validate my hi5 account with the link sent. But it displayed service not available.

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Cyrus M.
, KE
Oct 10, 2012 8:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The photo on my hi5 profile is not mine and does not represent me whatsoever. I have not submitted a photo to hi5 and have been trying to report via hi5@taggedmail.com to no avail. It annoys that anyone can imagine to mislead consumers on such a weighty issue. Please act as needful.
Cyrus M.
cybethoven@yahoo.com

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passionnpassion12
, IN
Oct 16, 2010 1:44 pm EDT
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hi5 is not a gud site.
they mailed to evry frindlist to join hi5.even this diturbed me a lot.then i delete my account from hi5.
but then also...they hav started doing the same thing.

i hate this type of services.
my e-mail id is
passion.praveen9@gmail.com

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TChip
, RO
Sep 05, 2010 2:12 pm EDT
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Something similar happened to me... I had (and unfortunately still having) an old hi5 account and after a long time of not accessing it I wanted to log in to delete the photos but I wasn't able to access my account any more. Instead, I was entering another account... At that time I thought that isn't a big of a deal but now I really wanted to take out my personal info and photos of that old account so I have written to help@hi5.com and explained them the situation. After days of waiting they have deleted that other account that I was able to access "to prevent further abuse" they said; and my original old account had still remained the same as they "cannot verify ownership of a hacked account"... So my old pictures are still on hi5 with my info... After I saw this, I wrote to them again and now after 11 days still no answer. I asked them if I can help them to verify the info so that they can see that it is me in that pictures so they can delete the account... It is nothing bad in that pictures but there are just some awful pictures of me and I don't want them on internet. Too bad hi5 is so unreliable!

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Anita H.
, US
Aug 18, 2010 11:21 pm EDT
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I never signed up for HI5, but they insist on listing my information and photo.
I've written them numerous times, but all I get is the runaround. They say it will take 2 days to review and get back to me, they tell me they will remove me, but they don't.
This is an excellent way for ID thieves to get information and run with it.
It is also a good way to have stalkers follow you---a problem I have had in the past.
They say they will remove, but they don't.
I never asked to be in their site, or gave them a photo, or any information. They've obtained it
by doing a lot of research, no doubt.
This should be illegal. It's very unsafe, but they do NOT care!
BEWARE OF HI5---PIPL.
Why would anyone join them?
They're awful!

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J
4:09 am EDT

Hi5 my hi5 account has been shutdown

My hi5 account has been shutdown for security reasons... they say my password is week. When I ask them to send me the details on my email nothing happens (my inbox is empty).

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big hard long d¡ck
Baltimore, US
Jan 20, 2014 11:42 am EST
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Yes wit out my permission mt hi5 tagged account has fail to let me gang assets to my profile under my gmail account nino50grant@gmail it says when I try to login it say the account under the email was cancel go to your email n click on the link to create a new password when I go to my e-mail mail box nuffin their wit yhe link

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shenella whyte
, Netherlands Antilles
May 28, 2009 8:38 pm EDT

im not getting my profile to open.they r saying to activate my account..i dont know what to do..im already on hi5..i added friends already..please help.

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Pretty h
, GB
Apr 16, 2009 2:52 am EDT

My profile has been shutted down for some reasons. When I log in is telling me that this user is no longer a member of hi5. I think someone know my password. Is there any way that it can go back with everything I mean my pic on it? I woulb also like to change my password.

Thank you.

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sola
,
Aug 05, 2008 7:56 am EDT

hello. i just saw one profile. this profile has so many girls pictures and wrote so many disgussting comments. i dont know who is that. but there has also my piture. this is that profile's link http://www.hi5.com/friend/profile/displayProfile.do?userid=38178339 i would be very grateful if you could tell me that there is possible to close this profile. if you want i can translate this comments to english to prove that profile wants to make joke with other girls. and can u please give me answer as possible immideately.

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