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Kate Spade Customer Service Phone, Email, Contacts

Kate Spade
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1.4 48 Reviews

Kate Spade Complaints Summary

5 Resolved
42 Unresolved
Our verdict: With Kate Spade's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Kate Spade reviews & complaints 48

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12:00 am EDT

Kate Spade Mixed Feelings About Kate Spade New York

As I browse through the reviews of Kate Spade New York, I can see a mix of experiences shared by customers. Some have expressed disappointment in the quality of the products, citing issues like items falling apart or being uncomfortable. On the other hand, there are customers who have praised the beautiful designs and received compliments on their purchases. It seems like there is a divide in the satisfaction levels, with some facing challenges with customer service and product durability. If you're considering shopping at Kate Spade, it might be wise to carefully evaluate your options and perhaps prioritize items with positive feedback to ensure a better shopping experience.

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4:06 pm EST
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Kate Spade Service

Ordered a purse online, Nov 30, it was shipped the same day. Dec. 2, it arrived in Carrollton TX. Left the post office still has not arrived in Duncan Ok. Contacted Kate Spade daily since the 4th of December. Now they are telling me it’s not their problem. I think I’ve been scammed. They are telling me I have to wait 30 days for a replacement or refund if not delivered by then. I’m reading the rest of the same complaints and seems this is their practice?

Claimed loss: 90.89

Desired outcome: Refund of $90.89

Confidential Information Hidden: This section contains confidential information visible to verified Kate Spade representatives only. If you are affiliated with Kate Spade, please claim your business to access these details.

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7:20 pm EDT
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Kate Spade I received a $150 Kate Spade purse for a gift. Used it once (I do not have receipt) and 2 of the snaps that keep the purse closed fell off.

All I want is my purse replaced. Gift card, etc. I went to store, went on line, sent purse to Kate Spade directly, certified mail/return receipt/got it sent back no response. I also did a Better Business Bureau complaint/Kate Spade didn't answer. Horrible customer service and I will never buy another Kate Spade purse again. This pursue was bought in Michigan at the Kate Spade Outlet at the Tanger Outlet in Grand Rapids, MI.

Desired outcome: Replace defected product

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Is Kate Spade legit?

Our verdict: Complaints Board's thorough examination reveals Kate Spade as a legitimate entity with notable strengths. Despite a 10% resolution rate on customer complaints, which invites a closer look, Kate Spade stands out for its commitment to quality and security. Clients considering Kate Spade should delve into its customer service record to gauge compatibility with their expectations.

Kate Spade earns 91% level of Trustworthiness

Perfect Trust Endorsement: Kate Spade achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Kate Spade. The company provides a physical address, phone number, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Katespade.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Katespade.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Kate Spade as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Katespade.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Kate Spade has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 10% of 47 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Kate Spade protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Kate Spade. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  1. Pros
    1. Chic, timeless handbag designs
    2. High-quality, durable materials
    3. Wide range of fashion accessories
    4. Playful, sophisticated aesthetic
    5. Regular new collections & collabs
  1. Cons
    1. Premium pricing limits accessibility
    2. Intense competition from similar brands
    3. Limited appeal to male demographic
    4. Fashion industry cyclicality impacts sales
ComplaintsBoard
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5:26 pm EST

Kate Spade Complaining about an employee at tangers outlet in Ottawa

On February 5,2023 around 4PM, I went in the store in tanger outlet, ottawa, and I had other shopping bags and my arms were really tired so I put the bags down so I could look around properly. This old blonde lady employee just came and grabbed my bags and moved them without my permission. I didn't say anything at that point and just moved them against a wall where they wouldn't be in anyone's way, when I was in the other corner of the store she went back and started moving my bags again and tried to look inside my shopping bags, probably with the intent to steal something. I confronted her and asked her why she didn't say anything to me instead of touching my bags and moving them again and again. She was so rude to me and kept arguing. I was going to buy 3 handbags worth $500-600 but I just left them there after this incident. Her rude behavior cost the store two customers and the loss. I called the store asking to know the name of the employee so I could file a complaint, but the manager tried to cover up for her employee and didn't tell me her name. After this, I'm definitely not going back there again.

Desired outcome: I would like an apology from the employee and some action taken against her for this unprofessional behavior.

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6:41 pm EST

Kate Spade Customer service

I was trying to purchase a wallet online. The option in sending to Guam doesn’t show in checkout. I tried calling the customer service, the agent doesn’t even know where Guam is. I tried the chat service, but right after the agent asks how they can help and I typed my concern, the chat disconnects. So basically, I didn’t get any help at all. So frustrating!

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7:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kate Spade Bad customer service

What a disappointment! I would like to express my frustration about not being able to buy certain items in Kate Spade outlet in Arundel Mills due to all of the items bought by one person. I think this guy is buying hundreds of them and I have seen this a couple of times before. Does that mean this company do not have any limit of how many items a person can buy? Seems like this store only serves the "VIP" who buy in bulk quantities and ignore the individual buyer like myself.

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12:45 pm EDT

Kate Spade Service

Service- I am sick of being harassed in your stores for. It wearing a mask. Follow the latest CDC guidelines and stop harass your customers about these useless face diapers. I have been to the Kansas City and Altoona strip mall and both times they are immediately coming up to me asking about a mask. Listen if you are handing one then you already but your germs on something I am covering my mouth with.. do you see any sense if this process? If people want to wear them fine but drop the requirement!

Desired outcome: Drop the mask mandate and give people the option

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4:47 am EDT

Kate Spade walk on air perfume spray

I have purchased 3 3.4 fl oz bottles and all of them have problems with the sprayer - it does not spray! I am quite frustrated as this has been my favorite perfume, but as it does not spray I may have to find another scent.

Desired outcome: Replace 3 bottles with ones that work!

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5:57 am EST

Kate Spade 134392/ kate spade bracelet

I bought a Kate Spade bracelet, I should of received it 19/01/2021. But due to DPD losing my parcel I did not receive it. I have constantly been chasing this up with customer service, a lady named Sam. I just keep getting told it's being investigated. I cannot believe how you wil not give a refund until parcel is found, I find this very unsatisfactory service and would not recommend your store to future friend and family. I would really like this matter to be dealt with more promptly, I hope you will chase this up as soon as possible, otherwise I will have to take further action . Karen Bowden

Desired outcome: Refund asap

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8:04 pm EDT

Kate Spade Order NOT received

My order mysteriously was lost during delivery. Customer Service refused to help. They told me they couldn't give me a refund UNTIL the package was returned to them. How am I responsible for an order I didn't receive? The tracking information clearly shows that my order was lost during transport and was not delivered! Customer Service refused to help investigate UPS or file a claim! I contacted customer service several times. Each time I was on hold for over an hour! I want a refund now!

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5:44 am EST
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Kate Spade return policy

I attended the store located at Yorkdale Mall on December 30th to return an item purchased within the time frame, adhering to the company policy. Because the item was paid in cash was advised that I would not receive a full refund - the first $200 would be returned and the rest placed on a gift card.

This detail is not documented anywhere in Kate Spades return policy. After significant push back the cashier begrudgingly honoured the return in full.

Wondering if this is legal? If this is the company policy should it not be in writing so as to be transparent to the consumer?

Read full review of Kate Spade and 1 comment
Update by LWwwwWwwww111111
Jan 01, 2020 5:49 pm EST

Weirdo troll

Update by LWwwwWwwww111111
Dec 31, 2019 10:22 pm EST

Kate Spade is god awful. The quality has deteriorated markedly. Not a high quality brand.

Update by LWwwwWwwww111111
Dec 31, 2019 10:21 pm EST

No need to be rude. I had to ESCALATE and raise a major stink. She lied, her actions were incongruous to the written policy. I am posting this to advise others of the sales associates illegal behaviour. I will never shop there again.

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6:37 pm EST

Kate Spade customer service

I ordered two purses as gifts for my mother an my aunt. Only one arrived. Online it says both were shipped and gave a single tracking number. That package contains only one bag, the Janine. I called customer service this evening and spoke to a representative who said she "couldn't see what I was seeing" (when I referenced the kate spade website and status/tracking, but that the second bag hadn't shipped yet but would. When I pressed for a date, she said it was scheduled to ship Monday or Tuesday. She did not provide any confirmation numbers, but said I would receive confirmation when it shipped in my "SPAM" folder to which i said i will receive in my normal folder because i have kate spade emails as safe, to which she laughed!

She was quite unhelpful, and borderline rude on the phone. She was clearly annoyed that i had called. told me details would be in my spam folder (they won't, I've shopped quite a bit with Kate Spade and have added the company to my safe senders list) and didn't provide details including shipping details until I specifically requested them.
She said she didn't know anything else and didn't know what i was referencing she can only see on her side it says item will be "SHIPPED" on Monday or Tuesday. I was still nice and told her thanks for help. She just hung up.
Since she wasn't much help: didn't provide any confirmation numbers, so when she hung up, I signed into the chat on the Kate Spade website. The chat agent i spoke with told me the order had "just" been canceled due to being backordred. There was a difference of 5 minutes, one associate said it would ship monday, As soon as I hung up with her, the order was apparently canceled.

What type of customer service is this? The chat agent even hung up on me, didn't wait for me to type a response etc. Look at this saved transcript:
Shaeyla (12/8/2019, 4:50:39 PM): Hi! I'm Shaeyla. What can I help you with today?
Shaeyla (12/8/2019, 4:50:46 PM): Hello
Me (12/8/2019, 4:51:13 PM): HI, on order # 138**** it shows both items were shipped hoever i have only received one item
Me (12/8/2019, 4:51:35 PM): bixby place medium satchel, chocolate cherry, medium bixby place medium satchel style #: WKRU6158 Size: - color: - Status Shipped Tracking Number 1Z**********07 1 $**.00
Me (12/8/2019, 4:51:43 PM): janie medium tote, nchtcp/rnd, medium janie medium tote style #: WKRU6264 Size: ONE SIZE color: nchtcp/rnd Status Shipped Tracking Number 1Z**********07 1 $**.00
Shaeyla (12/8/2019, 4:51:43 PM): For security purposes, may I please have you verify the full billing name and address on the order?
Me (12/8/2019, 4:51:49 PM): *** *****
Me (12/8/2019, 4:51:59 PM): ********************
Shaeyla (12/8/2019, 4:52:23 PM): Thank you. We have matched your complete billing name and address to the information on file.
Shaeyla (12/8/2019, 4:54:21 PM): Okay, It looks like the Bixby Place Medium Satchel was cancelled.
Me (12/8/2019, 4:54:32 PM): why would it be cancelled?
Me (12/8/2019, 4:54:37 PM): i didn't cancel it
Me (12/8/2019, 4:54:44 PM): i called and i was told it will be shipped on monday or tuesday
Me (12/8/2019, 4:54:50 PM): monday or tuesday
Shaeyla (12/8/2019, 4:54:51 PM): Due, to being back-ordered.
Shaeyla (12/8/2019, 4:54:59 PM): Is there anything else I may assist you with today?
Me (12/8/2019, 4:55:01 PM): when? I was not communicated about this?
Me (12/8/2019, 4:55:09 PM): no thats a problem
Me (12/8/2019, 4:55:16 PM): what type of cusrotmer service is this?
Me (12/8/2019, 4:56:00 PM): you haven't assisted me at all? if something was cancelled shouln't I have been notified and also when i called today I was told it will be shipped on monday or tuesday by one of your agents like less than 10 minutes ago
Shaeyla (12/8/2019, 4:56:09 PM): I do apologize, however I do notice this item was cancelled as of now due, to being back-ordered.
Shaeyla (12/8/2019, 4:56:16 PM): Is there anything else I may assist you with today?
Me (12/8/2019, 4:57:09 PM): did you read my message? I just talked to some one form kate spade on the phone 10 mins ago and she said it was being shipped it it has been cancelled give me a cancallation number
Me (12/8/2019, 4:57:22 PM): i would like a confirmaiton that it was cacnelled and my money is being refunded
Shaeyla (12/8/2019, 4:57:26 PM): Yes
Me (12/8/2019, 4:57:31 PM): this is really aweful customer service
Me (12/8/2019, 4:57:34 PM): aweful
Shaeyla (12/8/2019, 4:58:27 PM): Yes, you should be seeing your money back on the same form of payment you use for the order within 3-5 business days.
Shaeyla (12/8/2019, 4:58:33 PM): Is there anything else I may assist you with today?
Me (12/8/2019, 4:58:44 PM): you didn't really answer my question about confirmation.
Shaeyla (12/8/2019, 4:58:50 PM): Thanks for chatting with us here at kate spade new york! Have a great day!

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5:40 pm EDT
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Kate Spade sales staff

I asked the price on something that was on sale 70% plus an extra 20%.
The sales lady told me...it's 70% plus and extra 20%. I said..I know. I'd like to know the final cost. She said...you'll have to figure it out on your phone or if you have a QR reader you can use that.
So I spent the next 30 minutes figuring out what the prices were since there were no conversion charts anywhere.
I purchased something then left. I realized about 10 minutes later that it was the wrong item so I went and exchanged it for another item.
While I was doing that, a person who spoke little English asked for the price of something and the same lady told her the same thing she had told me earlier...70% plus 20%.
The poor lady looked puzzled and left the store.
My questions:
Why can't you have price conversion charts in the store?
Why can't the sales people give prices when asked?
Thank you
Lynnette Walker
269.501.1422

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10:29 pm EDT

Kate Spade shame on kate spade - excuse to escape from all responsibilities

Feeling super disappointed for Kate Spade customer services.
I bought total 5 items from their New York official website last month (2019/Jun), they split the items by 2 parcel (3+2). When i received the completed parcel (means it is never opened with original packages from KS) from forwarding services, there are only 4 items ( 2/3 + 2/2), a smaller coin bag missing from the parcel 2/3 (value $22.5 only) .

I am trying to compare the weight of package from UPS (KS's ship) and Forwarding Services (BuyandShip), it is the same as 3.3lbs. Means, there are 1 reason happen -"KS have not shipped out with the third item". So i am trying to ask KS to refund $22.5 or re-ship the item to me.

From my first 2 email to KS customer services, they keep using the same template to reply my enquirers, they claims that they have no responsibility to any 3rd party address and also ask me refer to shipping policy. I am feeling bit angry for their reply, it is because "Buy and Ship" is very famous forwarding services, it must not be their first time to ship out items to their address ( if you know Cantonese, you can refer to the forum as KS is not the first time to Escape from their responsibilities https://www.baby-kingdom.com/forum.php?mod=viewthread&tid=22139603).
So if they reject to ship item to 3rd party, why they keep shipping and accept my orders? why they have not update their online ship system with address filtering function or tnc click box to reminder forwarding address is not allowed?

it Hence, i ask them to follow my request as below
1. Provide the proof that they have shipping out with full orders, if not I believe series problem that KS's Staff keep stealing customer orders from warehouse, and the warehouse manager connive his team and have not report to management; report to police for investigation is recommended.
2. Escalate this case to their senior manager review if they do not refund / re-ship the items
3. Review their shipping policy if it is 3party address, on system enhancement to block or filtering the address

After 1 day, their senior manager (i can said it is really BuxxSxxT) reply the same things that no meaning and keep find a lot of excuse to escape from all responsibilities even they dun have any proof.

It is not the first case they have not ship out items, and i believe they have not review which warehouse having related compliant and it is not coincidence. it is a offense in always, they never follow up their customer voices and connive their staff.

Really shame on you, i will never buy Kate Spade again and going to boycott of Kate Spade from my countries.

Kate Spade - The worse customer services in the world.

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2:01 pm EDT

Kate Spade customer service over a surprise sale! purchase

Awful Customer Service!

Posting this once more since my review was so kindly removed. "I actually liked the bag. Or so I would have, if Kate Spade had honored the transaction properly. I ordered the bag during a "Surprise Sale!" they emailed me about. Except it was delivered without the long strap - a key and functional component of the item. I spent a week trying to work something out with customer service. I mentioned full well it was not about getting an "extra 15% off!", I only wanted them to honor me as a customer and at the very least act as though they would try to find me a similar strap from another similar bag/ a potential return or even the factory as this is their product, after all. They did not do anything. They snubbed me over the phone on three occasions and excused it by mentioning that I had purchased the item on sale, and as such, treated me as though I were less of a customer. For years I have been a loyal Kate Spade customer but after this, I will never again purchase anything from such an unprofessional, dishonest and mediocre company. Kate Spade has shown me that not only do they not know how to deal with customer service but that their standards have dropped staggeringly low. The brand is not the same, perhaps since the death of the actual Kate Spade. What a shame and disappointment. Future customers, be aware that you will not be treated with respect if you purchase anything during the surprise sales and I suspect that even within full price conditions this company will not so much as bat an eye to fulfill the brand's former reputation of acting professionally decent.

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2:07 am EST

Kate Spade 7 months later and still no refund for a returned bag - case id #593

Case ID #593
I bought a bag from Kate Spade UK that fell apart so badly within 6 months that they couldn't fix it. I agreed to a replacement in May 2018. After 4 weeks of horrendous customer service and still no bag, I didn't want to deal with this company anymore so asked for a full refund in June 2018.
The cheque apparently comes from New York so a refund would take 12 weeks. I repeatedly checked up on the progress of this during the 12 weeks, being assured at every stage that it was being processed. 12 weeks went by and still no cheque. Eventually it was confirmed there were some 'system changes' and I would need to wait to wait another 12 weeks for my cheque. Guess what? Still no cheque by the promised date again.
I have no bag and they have kept my money. Is this not illegal?

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7:32 am EST

Kate Spade black and tan leather purse

I bought a black and tan leather purse and wallet from your Kate Spade site. I just started using it two months ago and the strap broke off of the purse. I want it replaced with a new purse or fixed. I love the purse and have purchased many items from your store. I would appreciate some help in this matter . I am a loyal customer and I spent a lot on the purse for it to fall apart like it was from a dollar general. Please help.

Thanks

Linda Kikta
[protected]

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11:32 am EST

Kate Spade iphone xs max case & un-stability ring

I bought a clear and rose gold glitter case that came with the universal stability ring which is anything but. It quickly started flopping around and being unstable. It cannot he used as a stand as it has quickly become loose.
I called them only to be told that there's nothing they could do...try Best Buy! Seriously? For the $50 price tag simply for carrying the Kate Spade name...never again.

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5:13 am EST

Kate Spade terrible customer service and mailing system

Contact the customer service this morning because I want to know when I will receive the order I placed last night since I am going away for a month right after Christmas, and come to realize there is no way the shipment will arrive before I leave for my trip, I request to either let me pay for extra to get expediate shipping or cancel the order, the customer service told me I can't change my shipping method even if I am willing to pay for it while my order is still being processed and they can try to cancel the order but there is no guarantees be I won't know for 1-2 days what's gonna happen to my purchase!
I received wrong items from them last week, and had to deal with them and I made the complaint, the customer service dude or lady started a lecture of how I should contact them if so on so on and when I asked would she/he be comfortable with her/his parcel being left out at the door and won't be home for a month to pick it up, the answer was "that's most of online shopping companies tho!" I mean seriously? I told her this is kate spade we are talking about not some wal mart brand thingy. I ask her/him if she/he was hired here to argue with me or actually doing customer service thing, I still get the same repeating answers, and when I address my frustration and made a formal complaint that I won't be doing business with them until they have better shipping system and management system, she/ he really don't give a damn! Hey Kate spade, please start to hire ppl who actually have some customer service skill and actually like your brand and give a damn about you! Why spend money hiring ppl who would cost you lose your business and your reputation?

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MDMom1968
, US
Jun 11, 2019 2:04 pm EDT

I seriously wonder if being daft and unnecessarily rude is a requirement for a job position in their customer service department.

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9:46 am EDT

Kate Spade monogrammed handbag

I purchased a handbag on the Kate Spade site and had it monogrammed. When it arrived, they had forgotten to include the strap. I immediately contacted customer service and was told they had no replacement straps. They said I could return the bag and get a full refund, or get a 15% credit. I suggested that they could provide the $40 'chain strap' instead, which would make more financial sense to them since even the retail price of $40 would be much less than the full refund of a monogrammed purse that they could not resell. I demanded that someone higher up give me a call. I received a call from 'a supervisor' who ended up giving me a 25% credit. Pathetic!

After buying more than a dozen Kate Spade handbags, I am shocked by the inflexibility of the customer service. It pains me since I love the style so much, but I will never buy from Kate Spade again.

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Kate Spade Customer Reviews Overview

Kate Spade is a fashion company known for its chic and modern design aesthetic. The brand offers a range of products including handbags, clothing, shoes, jewelry, accessories, and home decor. With a focus on vibrant colors and graphic prints, Kate Spade aims to inspire personal style and a sense of sophistication. The company also provides various services such as personal styling and gift cards. Customers can shop for Kate Spade products online through their website or at various retail locations globally.

Kate Spade In-depth Review

In summary, Kate Spade website is very user-friendly and offers a wide range of high-quality products. Although prices can be high, the unique designs and customer service make it a worthwhile brand to consider. Now, let's dive into the details.

Website Navigation and User Experience

Website is easy for use, even if English not first language. Mobile site works good on phone, and search function helps find things fast.

Product Range and Selection

Kate Spade has many handbags, clothes, and accessories. They always have new things for seasons, and sometimes online-only products.

Product Quality and Design

Materials are high quality and designs are unique. Bags and clothes last long time, and they have good guarantees.

Pricing and Value for Money

Prices are bit high, but similar to other luxury brands. Sales are good times to buy, and they have rewards for loyal customers.

Customer Service

They answer fast when you have problem or question. Return and exchange is easy, and you can talk to them by chat, email, or phone.

Shipping and Delivery

Shipping can cost money, but they pack things very nicely. Delivery is usually on time and they give you tracking number.

Payment Options

They accept many ways to pay and keep your payment safe. They also have options to pay over time.

Customer Reviews and Testimonials

Most customers are happy and leave good reviews. If someone not happy, Kate Spade tries to fix the problem.

Brand Reputation and Ethical Practices

Kate Spade has long history and they work on being more ethical and helping community.

Website Content and Informational Resources

They have good pictures and descriptions for products. They also give advice on sizes and how to take care of things, and have a blog for style tips.

Special Features and Promotions

They offer gift wrapping and you can put initials on some items. They also give special deals if you sign up for emails or are new buyer.

Return on Investment

Their products can be used for long time, and they keep value if you want to sell later. Many customers come back to buy more.

Accessibility and Inclusivity

They have sizes for different people and website is easy for everyone to use. They show different kinds of models in pictures.

Comparison with Competitors

Kate Spade is known for being stylish and high quality. They might be more expensive than some brands, but they offer unique things.

Overall Satisfaction and Recommendations

Overall, Kate Spade is good choice if you like their style and can spend a bit more. I would recommend to friends and give them 4 out of 5 score.

How to file a complaint about Kate Spade?

Here is a comprehensive guide on how to file a complaint or review about Kate Spade on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Kate Spade in the 'Complaint Title' section. Be concise and clear about the problem.

4. Detailing the experience:
- Provide detailed information about your experience with Kate Spade. Include key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, and company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Kate Spade.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review about Kate Spade on ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about any developments regarding your issue.

Follow these steps to effectively file a complaint or review about Kate Spade on ComplaintsBoard.com.

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Contact Kate Spade customer service

Phone number

+1 (866) 999-5283

Website

www.katespade.com

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Use this comments board to leave complaints and reviews about Kate Spade. Discuss the issues you have had with Kate Spade and work with their customer service team to find a resolution.