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Kentucky Fried Chicken [KFC] / wrong order/rude customer service

1 Egypt

I ordered online via kfc egypt crispy strips 5 pcs meal "2pc spicy + 3pcs original" with a remark that i want to change the colslo with french fries, also i ordered zinger supreme with a remark "without turkey" .. Actually i received the meal with 5pc strips spicy and a colslo !! And the sandwich with turkey !!! And when i contacted the branch manager ; he was extremely rude and told me that i might had forget to write the remarks and the receipt doesnt show any remarks!! I told him that all of my remarks are written in the order confirmation email that i had received from the website !! He told me literally : this is non of my business!!! Really kfc egypt are extremely rude and unprofessional at all and this is not the first or even the second time to experience this with them !!! They know nothing about professionality or customer handling !!

Kentucky Fried Chicken [KFC]

Di
Feb 8, 2019

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