Lifetouch / understaffed at this location!
Hello my husband and I where scheduled an appointment Friday Dec 28 at the PTC Hampton Va location.
I'm not much of a complainer but I wanted to take the time to share how this poor sweet young man was truly giving everything his all but it was amazing that the young man was handling EVERYTHING!
The gentlemen's name was Monty and he had assisted us from the moment we walked, up until the moment we walked out!
I asked the young man for the manager on duty and the gentleman tried everything in him to fix what was wrong but I simply wanted to give the compliment to his team leader because Mr Monty was doing an amazing job for being the only employee on the floor.
The young man needs a RAISE !! Because if you would've just seen my family in this tiny location you would agree.
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