McDonald's
reviews and complaints

As I was in drive thru waiting to move up to get my order... I saw the cashier pass the wrong order out the window. It was mine... The lady in front of me passed it back. The cashier took it. This is contamination first of all. Once I pulled up she asked what I had ordered I asked did you just give my order to lady in front of me? The cashier had the bag sitting there waiting to give me that same nasty bag of food. She said well can you pull over to the side please. I guess they had to re cook my food. This is unsanitary and the cashier was rude I waited no apology and not even a pie for my wait

Hi
Yesterday I visitied mcdonalds 37 paris 5 france yesterday. I taken a meal costing eur 6.65. I used thomas cook forex card for the payment. When I checked the statement it is showing 2 payment entries in 1 min! You can send me further communication on pratapl. [protected]@kpit.com. I am going back to india on 17th jan 2019 and expecting you to refund my money on my thomas cook forex card # [protected]. Looking your support and operation.
Regarrds
Pratap limaye

On the 11/01/2019 my partner and i went through the drive through we ordered 2 large big mac meals, 20 chicken nuggets 3 medium fries and a large strawberry milkshakes 3 tropicana juices and a large banana milkshake.

We live approximately 5 mins away from the mac donalds by the time we got home the strawberry milkshake was just milk the banana one was the same, one big mac only had one burger on it and the nuggets and fries were stone cold i called the branch to which i was told the manager was on his break to which i left my number and have still yet to have a reply this service is disgusting that whole meal was a waste of time and money and the customer service is a joke as compensation i would like a refund of the meal

Charmaine Perkins
[protected]@gmail.com

Looking forward to your response

We ordered 2 large hot carmel macchiato coffee's... One was hot the other was cold! When I say cold may as well had ice in it! Paying $3 for a HOT cup of coffee to actually get a cold one.. wtf...couldn't go back to complain because we already got back on the high way... Not to mention when we placed order the girl was laughing and when we said 2 hot carmel macchiato's she had to ask again what we said ... Her fault... At that point we debated just pulling away and taking our money to a BETTER business... Completely unacceptable 😒 Do better McDonald's!

In Carson City Nv on 1/9/19 approximately round 1020ish I ordered a McDouble no onions add bacon it wasn't even warm cheese not melted also ordered Small fries which there was grease dripping out of the paper also ordered strawberry cream pies that were to be enjoyed by 2:21 Pm to an never did I receive a receipt after asking several times. This is the second time I honestly pay my hard earned money an get old food first time got 2 cheese burgers with no [censored]in meat on it and they think it's funny. So you are pretty much robbing people with these people that are not even doing there jobs correctly and it's BS I can't even return my food because she hardly spoke English for one an not capable of doing the job YOU pay them for. And I appreciate my $7.37 back CONSIDERING I prolly bought for for the lunch rush an I will never eat at any of you places if to his is the level of disrespect you part taken. My name is Ricky Brewster. I'd appreciate my refund but I'm sure that's going to happen

This is the 2nd time I have receive awful food 1st time I was disrespected with such attitude because I asked somebody to change their gloves after handling trash after he seen the employee do this and then go make my food then I asked another employee if he would change his gloves. I was a upset that he didn't even think to change his gloves when I asked the other employee the other employee just asked me if I wanted my drink and didn't even tell the other guy to change his gloves just left to make my food with these gloves how is this sanitary then I have to tell the guy I'm paying for his food he needs to tell him to change his gloves but he didn't do it so I had to start speaking up to have him change use gloves when he asked me if I would speak to his manager I spoke to the manager I got nothing in return food was bad no lettuce so my big Mac fries were cold I'll never go back here. I work nights I am a truck driver, I swing in real quick.. then go home to eat. I live 4 minutes away. And if I had known I could submit a photo.. I would have had one.. but this McDonald's is the worst.

1/8/19

Every time I go to my town McDonalds about 11 p.m. I always receive very old, stale fries and dry chicken/hamburger patties. I understand it is close to closing time, but it isn't fair that my money is going to horrible food, and half of it I have to throw away because it is so horrible. This is not my first complaint. I really hope it can be managed.

By the time I turned on to the street and reached in the bag, the fries were really cold. This is unacceptable especially since I waited at the window for the order. I ordered a large fry and kids meal with extra fries. We just threw them away as they tasted bad as well. This was at lunch time so the food should be fresh. What can be done about this?

I have asked over and over to NOT have to use this machine that is a headache. Look if I am making the effort to come inside then why can't someone make to effort to greet me, take my order, money and be done. If I find a person at the counter I am gonna go there 1st. I like the interaction. The smiles. The politeness. A max 3 minute order at the counter equals a 15 minute order on these machines. I get a 30 minute lunch. Then what really gets me if I want to pay with cash after all the time it took me to figure out how to order now it print me ticket to give someone else to take my freaking money. Are you serious. I am begging you to give us the choice. Don't force me to order through it instead of a smiling face. Some things aka person should Not be replaced. It is a restaurant not a shopping center. I have friends in other States that are having this same issue. I am sending photo of a pic I found of my friends friends page

I go to McDonald's in Blackshear, Ga and order 6 biscuits and 2 buritos. I ask for jelly and the girl gives me 2 packs. I asked for more and the girl gives me attitude and hands me 2 more. Now I'm no genius but there's no way 2 packs going to be enough for all those biscuits and buritos. First, the girl should not have gotten attitude bc I wasn't asking for more than enough. Next, if that's what I can expect each visit then no thank you I will carry my business elsewhere. Thank you and have a blessed day.

already sent a complaint in once about 2 weeks ago and still no response.money dont grow on trees.went thru drive thru and ordered, 3/10 piece nuggets, 2/double bacon smoke house burgers, 2/big macs, 3/large fries and 2/double quater pounder with cheese.the nuggets and fries tasted like the oil could of been changed and just didnt taste rite.there was no sauce on the big macs and the meat on the burgers was abit tough.when you have 3 hungry adults and 3 hungry teenagers and you get home to this, you would be abit upset yourself. this mcdonalds is on hull street (360) north chesterfield virginia

I am not one to complain, but this morning early before daylight. We stopped at McDonald's and ordered gravy an biscuits, hash brown, and sausage egg mcmuffin. It was tha most nastiest food from that location . OMG ! We just threw it away . the quality of the food at that location has went down hill fast .! Our last time eating at McDonald's !

Sherrene Garland
118 Robinson st.
Greeneville, Tn.37743

I visited this restaurant on 5995 Mavis Rd, , Mississauga, on, L5R 3T7 at 2:06 pm on Jan.1, 2019. I ordered a quarter pounder with cheese, a combo. My order was incorrect when I received it at which point I complained to the manager. He was of East Indian descent; he did not give me his full name. The manager was un-apologetic and spoke rudely to me and was insulting in front of other patrons. I understand that there are human errors, but customer civility is important. I am a regular patron at this location and enjoy eating McDonalds on a frequent basis; I have become disillusioned by my experience.

I hope you look into this matter and advise this individual accordingly that this type of behaviour towards customers is not acceptable.

I had booked my food in McDonald outlet in Paris, 5 rue du renard, 75004, with my axis bank credit card (Visa) for Euro 11.95, was declined. Then booked the same with my kotak bank debit card (MasterCard) for again Euro 11.95, and was declined again. I was asked to pay cash, which I did at the counter. Later I found the both the cards were also charged, despite being declined. So I have been charged three times for the same food. Please ensure the two refunds (of visa and MasterCard) at the earliest. Thank you.