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1.2 762 Reviews

Meijer Complaints Summary

34 Resolved
726 Unresolved
Our verdict: If considering services from Meijer with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Meijer reviews & complaints 762

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5:28 pm EST

Meijer checkout

My wife and I shop at Meijer quite a bit but tonight may have been the last time. We bought several items including a large turkey for Thanksgiving and a case of beer. As usual we left these two large items in the cart fr the cashier to hand scan. The cashier was very rude to my wife and told her she should have turned the items up so she could scan the items easier. We have never had to do this before.

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11:17 am EDT
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Meijer coffee bean machines taken out of the stores

Please! Bring back the coffee bean machines...they belong there...they have been there for years and now you took them away. I just purchased a new grinder for home and was enjoying the different beans. quite a few people I have talked with are not happy with your decision to remove the machines.

Is it that you didn't have enough people to take care of them, like refilling, etc? then I asked some of the employee's and one said that the sales were down and there was a problem with keeping the area clean, etc.

I would like to tell you that I love the Meijer stores...but, there are certain other issues that I have with stocking the shelves. I am a short person and hard to reach the top shelf. I have to look around for a tall person, and of course they oblige when I kindly ask for their help and reach for what I can not. It would be great to designate a couple TALL employees to go around all of the isles and take inventory of the top shelves and bring the items forward...I have seen even the handicapped try reaching for their groceries...so if you could please help me out...that would be wonderful!

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2:52 pm EDT

Meijer unethical behavior

v ea problem with The greeter .She is very rude .I needed a rider and she was right there helping another lady and i yelled at her to help me get rider.She new I was there and avoided me and drove in the store with the scooter. its all on tape. well the problem is i reported her to manager she kept following me to my van and i told her to stop following me.I did not tell her to not help me. so i reported this to the manager and he was rude also and did not call me to the office. he said out load well you dont want her following you. That is not what i said. i wanted her to help me . She declined. I am handicapped. sometimes i take the rider back and bring out the shopping cart to my van.I am 73 years old .

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12:58 pm EDT
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Meijer meijer brand onion dip

Purchased 10-27-18 2 meijer brand onion dip opened, one it is just sour cream, took pictures and copy of receipt, same expiration date, do I return to store and 1 unopened ? Bought this product before no issues, but when you are at a party and open this as onion dip and ends up being just sour cream! Oops what is on the label should be inside, disappointed customer!

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9:44 pm EDT

Meijer managers

As of 10/26/18, i am no longer an employee of store #123. I had been sexually harassed by a customer as i was working (cashier) and immediately called my coordinater after he left my line, i was told to wait to come tell her because we were busy. So when i finally went into the office, i explained what had happened with 3 managers in the room, i had been taken as a joke and laughed at for what happened to me. I was told by one of them if it happens again call one of us and they couldnt do anything because i called afterwards and not while it was happening. One told me not to call him to walk me to my car when i got off because he wont be here. Another laughed and 'cool story bro.' I quit on the spot after that. I will be taking this as far as i possibly can. I am not the first victim of this kind of incident of the managers not caring what happens to us at work could be very serious and i will not be the last. If you dont mind your managers not caring about you or what happens to you, this is the job for you!

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3:03 pm EDT
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Meijer checkout cashier

My ladies and gentlemen cashiers are taught they are the last department customers will interact with so they must make eye contact, greet, smile and always thank the customer. That is good customer service. Today Alexus showed or displayed none of the above. It appears Alexus had her mouth wired shut. She is the type of employee I would not want on my team.

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5:35 pm EDT

Meijer employees/ manager/ customer service

When checking out, I asked for help bagging my groceries because I am
Under the weather
And quite sick and contagious.
I asked for help
From the clerk, and they through 1 item into the
Bag and then just left.

I asked to speak to a manager, and when greated by the man, explained the situation as to which he said ‘ they have 10 other people to help'. WORST SERVICE EVER! I will not shop at this store again

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7:35 pm EDT

Meijer service by team leader

I was shopping, and I work at the Meijer I was shopping at. Anyways, I was off today, and was actually waiting to speak with someone about something and one of the leaders yelled at me. They paged me, again, I was OFF. And yelled at me to get away from the front end of the store because I was a distraction to the cashiers. I had only introduced myself to two new cashiers, because they were waiting to be trained. I got paged, and I got yelled at. I believe that this was very unprofessional, because when I am off, they cannot tell me where I can and cannot be in terms of front or middle or back of the store. Especially when I was just waiting to speak to someone about a matter that had to do with my job.

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5:00 pm EDT

Meijer pharmacy

I am a regular, very regular customer at the meijer pharmacy in Louisville at Springhurst. This is not the first time I have encountered Etta for check out. You should know that she is not an agreeable person who should have any contact with customers. She must only work on weekends or be a floater because she is not a regular in our pharmacy. She is rude and quite unwelcoming. Its not a hardship for me to go anywhere else to get the tens of thousands of dollars worth of medication that i use. Fling one more prescription at me and watch that happen.

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Jdcorn
Owensboro, US
Sep 29, 2022 6:24 pm EDT

I am definitely finding another pharmacy than the meijers in Owensboro, Kentucky. I have been a regular customer and have filled all of my families prescriptions for the past couple of years but the past 3-4 months the pharmacy personnel and service has had a very rapid and drastic decline. The female pharmacist and manager is the worst and most likely contributes greatly to their poor service. She is not only rude but she inappropriately handled a controlled prescription in filling and reporting to Kasper. As well they continue to have excuses as to why they do not have medications available to fill prescriptions that are needed and due to be filled.

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4:22 pm EDT
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Meijer pharmacy

My 10 month old son had bronchiolitis and needed meds quick. they said they'd have it filled in 45 mins, I called back to check on it and they said they didn't know why anyone would've told me that since they didn't have it in stock but would have it the next day but that wasn't going to work, he needed the medicine right away, I then found another pharmacy who had it in stock and was able to have it filled in 20 mins. As I was getting ready to go get it at the other pharmacy, Meijer Pharmacy called back saying they messed up and did have it and would get it ready as soon as possible.. umm absolutely not, this is supposed to be a pharmacy that handles medication for many people with very serious conditions, people that shouldn't have to hope that something doesn't get mixed up due to the inability of the pharmacists and pharmacy technicians ability to do their jobs.. Hopefully no one dies due to their low standards. I will also be reporting this to the MI Department of Licensing and Regulatory Affairs and Michigan Board of Pharmacy. Sadly this is one of many horrible experiences that I and other members of my family and friends have had at the Cedar Springs, MI Meijer Pharmacy.. They too have all agreed to create and submit their own individual reports. Please do something to fix this before you have a lawsuit to deal with.

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3:48 pm EDT

Meijer gas

On September 3, 2018 around 11 pm at night I stopped at Meijer and purchased close to ten dollars in gas. I proceeded home, parking my car in the garage. I got up to take my son to school on his first day and the car would not start. I called a tow truck and had it checked out and was told I had bad gas and the cost to repair would be $1600. I contacted Meijer and at first the people I spoke with were kind the last was not. I had a vehicle that had never given me and issue and now I am stuck with a non working vehicle.

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11:37 am EDT

Meijer unethical behavior

I was shopping in Meijer today before the football game, my fiance and I were picking up some sour cream. My fiance was facing the sour cream and I was facing forward. All of the sudden I was hit from behind, in my back, I turned around and the employee had run into me with a giant "hand truck" or whatever those are called. It was used to haul pallets around the store to stock isles and what not. According to google they are called a pallet truck. It was stocked very high with product so the employee clearly could not see where he was going, he ran right into me and the products that he was carrying rammed right into my back. When the employee realized he had hit an actual person he just turned it away from me, trying to maneuver the big pallet truck and ended up clipping my leg while trying to turn, I explained to him that he was pinning me between my cart and the pallet truck and he backed up and then turned and continued on his way. He asked if I was okay and I replied yes and that was it, he never offered to get a manager or anything. He then ran into another person after me! He should be pulling this heavy and full of a pallet cart NOT pushing it, you obviously can't see where you are going and I have no clue what he was thinking. Imagine if I was a small child, they would've been crushed and any parent would have flipped out. I would've fallen forward had my cart not been there to catch me, he was walking full speed and ran right smack into my back! It already cause enough of a scene with other shoppers so I wanted him to just get out of my way and get home because I was shocked, embarrassed, and just wanted to get home. I did not yell at the young man or make the scene any bigger I just simply went about my business and held back the tears. I want Meijer to be notified because I may intend to look into getting a lawyer, I am sure this was caught on camera and I have recorded the time, location, and what I was wearing to assist in the investigation. I just keep thinking had it been a child or elderly person, someone really could've gotten hurt and if you are going to push a pallet truck down a very busy main isle you need to be aware of shoppers and your surroundings. If you cannot handle the equipment, you need to NOT be working on the floor. I hope this complaint makes it back to the store and if I proceed with a lawsuit that Meijer takes it seriously so this man does not hurt someone else.

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1:25 am EDT

Meijer managers/store director

I know someone whos never worked a Friday night do to religious beliefs and after 19 yrs want to take it away from me. That is discrimination against them. You knew they were an now trying to take it away. You can not just do that they can get a lawsuit. Tell me why after 19 yrs they now are trying to force everyone to work weekends and wont work with them for the religiois reasons. Makes me not want tl take my business to them if thats the way they treat emoloyees

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8:02 pm EDT
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Meijer lake and trail boots

My husband works at a factory and I purchased him a set of these boots about 2 months ago and the sole of bot boots is ripped open and falling apart. We are a family of 7 so when we make a purchase of any amount we expect them to last. We spent $60 on these and they should last longer than two months. I am not sure where to go from here but I am very upset with our purchase.

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8:33 am EDT

Meijer meijer small curd cottage cheese, 3 lb

Date of the incident: 16OCT18
Client number: [protected]
Date code on package: 10/29/18 06:02 #39-222 NT/RC 2

Description of incident:
On 13OCT18 I purchased two containers of Meijer Small Curd Cottage Cheese, 3 lb. On 16OCT18 I finished a yellow container with a date code A OCT [protected]:38 and opened at blue container with date code 10/29/18 06:02 #39-222 NT/RC 2. The aroma coming from the blue container was not pleasant. The container stated it was small curd, but the produce in the container was large curd. The taste of the blue container cottage cheese was not pleasant. For the last four years I have been purchasing one or two 3 1b containers of cottage cheese. I am very disappointed in the change that Meijer has made to their cottage cheese.

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9:56 am EDT

Meijer meijer distribution center

Newport facility
8857 Swan Creek Rd, Newport, MI 48166

I'm not sure how this location is still open, some of the workers are rude and are absolutely lazy, it shouldn't take over 8 hours to unload a truck (as I'm still sitting) I'm guessing if the workers would actually do their jobs instead of the multiple breaks they take they may actually get some work done, the drivers who might I add haul this crap and keep you in business are treated like [censored], something needs to be done because this type of work ethic and terrible customer service as well as the terrible reviews you have will get your doors closed when these drivers stop taking loads in and out of here and tell family and friends to take their business elsewhere

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4:57 pm EDT
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Meijer size 10 1/2 lake and trail boots.

I am writing this complaint about these boots called Lake and Trail before i go back to meijer in camby for the 3d time to return my boots for the same reason all 3 times.
The first time i had the boots for less than 30 days. When i was at work, and now im on my feet for up to 15 hours a day. So i expect to stay at least half way comfortable because i do landscaping i walk with weed eaters all day and ride big walk behind mowers all day as well. As i was in the middle of a large property weedeating the fence line i had a horrible sharp pain on the bottom of my foot well i look at the bottom of the boot and theres about a 6 inch piece of metal sticking out of it that has come out of the middle of the bottom of the boot.
And the same issue occured the other 2 times as well i have pictures and reciepts to prove every transfer of all 3 pairs of boots. Since the metal in the bottom of the boot that i paid about. $50.00 for, has left a sharp pain on the bottom of my foot if i step on it the wrong way, or if i put too much pressure on the area when i was poked by the metal.

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4:42 pm EDT
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Meijer stocking clerk/no consideration for elderly or disabled in the store

There was a stocking clerk that had his L cart parked in the middle of the isle of the paper, Kleenex, and other products and would not move. Did not acknowledge us...stood there staring at the shelf did not put one thing on the shelf and kept us from entering to shop that isle. He has a gote pony tail, white pants blue shirt and a hat.

There are no benches in the back of the store in the main shopping area. I am disabled and need to sit from time to time and you have no idea how hard it is to shop and not be able to do it all at once. I have never been in a Meijer that does not have seats for people like me and elderly who need a rest from time to time

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12:11 pm EDT
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Meijer deli dept handling cheese or any other item.

I came to Meijer to purchase some cheese. I looked at the display window, but it
did not have the cheese I wanted. The woman left the area and went to another place to get the cheese. I noticed there were many other people that went to that
storage place and handled the door knob some with gloved hands some ungloved.
When the woman returned, she did not change her gloves. I asked her to do so,
she replied "I DON'T HAVE TO". Who trains these people? They do not know the
basic principals for food safety. No wonder people are dying of Listeria etc. Customer must keep their receipts so you have proof where you illness originated.
I have gone to other Meijer's, they seem to have the same problem with food
safety. NO TRAINING !

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10:14 am EDT

Meijer bottle return, produce stocking, robotic customer service

This morning, I had a series of totally unpleasant experiences at my area Meijer store at Utica & 15 Mile Road in Fraser, MI.

1. Every bottle return section was filled with people with huge numbers of returns. It appeared to be a bunch of people who knew each other and they tied up the returns so that no one else could use them. I returned four different times and there was no let up. Perhaps there could be one return for those of us who do not save up grocery carts worth of empty bottles.

2. At least four people with produce poured out of the back room at one time, almost knocking the customers over, and blocking any ability to access the produce we wanted to buy. It would make more sense to stagger them so that your customers could still purchase, or do stocking at night or very early in the morning.

3. The cashier was the most unpleasant experience I have been provided as far as customer service. He did not greet me, was robotic in everything he did and never once produced a smile. When I reported this to the supervisor, all I got was o.k., o.k.,
o.k. Never a thank you, I will look into it, or I will see what we can do to remedy this. I have had a few unpleasant cashiers at this Meijer, but this one was the worst.

I shopped 10/05/2018, began at 9 a.m. and checked out at 10 a.m. I usually spend about $100.00 a week, but if this kind of experience continues, I will shop elsewhere.

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Update by Loraine Murphy
Oct 05, 2018 10:15 am EDT

I would like to be informed regarding how this will be addressed.

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Meijer In-depth Review

Overview of Meijer: Meijer is a well-established retail chain that offers a wide range of products to its customers. With a strong presence in the market, Meijer is known for its convenient locations and extensive selection of items.

Product Range and Quality: Meijer excels in providing a diverse product range, catering to the needs of various customers. From groceries to electronics, clothing to household items, Meijer offers a comprehensive selection. The quality of their products is generally reliable, ensuring customer satisfaction.

Pricing and Value for Money: Meijer is known for its competitive pricing, offering customers good value for their money. With regular promotions and discounts, Meijer strives to provide affordable options without compromising on quality.

Customer Service and Support: Meijer prioritizes customer satisfaction and provides excellent customer service. Their friendly and knowledgeable staff is always ready to assist customers with any queries or concerns. Meijer also offers efficient support channels, ensuring a smooth shopping experience.

Online Shopping Experience: Meijer's online shopping platform is user-friendly and convenient. Customers can easily browse through their extensive product range, place orders, and choose from various delivery options. The website provides detailed product descriptions and customer reviews, enhancing the online shopping experience.

Store Layout and Organization: Meijer stores are well-organized, making it easy for customers to navigate and find what they need. The layout ensures a hassle-free shopping experience, with clearly labeled sections and helpful signage.

Availability and Accessibility: Meijer stores are conveniently located, making them easily accessible to a wide range of customers. The stores are well-stocked, ensuring the availability of products even during peak hours. Meijer also offers online shopping and delivery services, further enhancing accessibility.

Loyalty Programs and Promotions: Meijer offers a loyalty program that rewards customers with exclusive discounts and personalized offers. Their promotions and deals are regularly updated, providing customers with additional savings opportunities.

Return and Exchange Policies: Meijer has customer-friendly return and exchange policies. They understand that sometimes products may not meet expectations, and they strive to make the return process hassle-free, ensuring customer satisfaction.

Environmental Sustainability Initiatives: Meijer is committed to environmental sustainability. They actively implement initiatives to reduce waste, conserve energy, and promote eco-friendly practices. Meijer's efforts contribute to a greener future.

Community Engagement and Philanthropy: Meijer actively engages with the community and supports various philanthropic initiatives. They contribute to local charities and organizations, making a positive impact on the communities they serve.

Competitor Comparison: Meijer stands out among its competitors due to its extensive product range, competitive pricing, and excellent customer service. While other retailers may offer similar products, Meijer's overall package sets them apart.

Overall Rating and Recommendation: Meijer is a reliable and customer-focused retailer that offers a wide range of products at competitive prices. With their commitment to customer satisfaction, convenient shopping experience, and community engagement, Meijer is highly recommended for all your shopping needs.

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