Netflix
reviews and complaints

DEAR Sir
It is found that a sum of Rs.800/* was deducted on 21st jan 2019 from my acct after free trial as monthly subscription without asking my satisfaction feedback asper your conditions during joining. it is highly irregular on your part. please unsubscribe me from Netflix and stop deducting subscription.
my user name [protected]@gmail.com
acct no: SRC: 00948_11746_1_en-GB_IN
I am unable to log in through your app as it says username not available in our database. kindly explain the reason for your act.

The show made an apparent joke on season one, episode six about using Clonazepam and vodka at the same time, but as a person who takes this drug for anxiety, I know this combination could kill you- because drinking alcohol with benzos slow your nervous system down too much (including your heart/breathing). I think its a bad idea to make this joke because someone not in the know could take this joke as something that people actually do, and die.

I have had this service for several years. The quality of the movies are horrible, and many of the different types of genres only offer duplicates of the same thing. Many of us are considering deleting and cancelling our service because of the fact that a number of months go by before you offer new movies which are also horrible, or update seasons. When there is a series we enjoy, you remove it from our selection and we have to resort to either going to the library and continuing to watch it or watching Hulu. Quite often I spent two to three hours trying to find a movie to watch, and end up rewatching old series as a result. You basically are not concerned about the quality of the product as long as you can rip us off and waste our nights thinking that somehow we may have missed a good movie because we didn't look hard enough. You lack the decency and imagination to keep us entertained, while you think that we will just idly sit by and tolerate this lack of concern for quality programming . The majority of the good movies are in a foreign language that one must either become distracted by reading the captioning or take a crash course in the language. On top of it, you add insult to injury by thinking that your company is entitled to an increase in rates as if you have given us something phenomenal? Believe me when I say, your customer loyalty will decline and your stock will bottom out if you don't resolve this and treat us with decency as a paying customer.

Greetings .
I'm a Netflix registered user with over 3 accounts, and I don't mind paying as long as I get good movies including older ones . Yet, I am not satisfied with the movies that are already on Netflix . Every time I try to search for a movie that isn't found on Netflix, I send feedback with the names of the movies that I need to see, but not one of them since 3 months I have seen .
So without making this longer, I would say please include more nicer and better movies than the ones that are being brought . No need to subscribe and be a user here if I only browse movies that I don't want to watch . Please seek our satisfaction or I will have to cancle my 4 accounts on here .

We are on the $11.00 month (2 disc) plan with 22 discs in our queue. Some new and some older. Every single one is on a short wait. The solution from your manager aaron (agent 42) was to just add more movies. Why should I have to add movies I don't want to watch just to get something shipped. That's bs. I was told that a short wait could be as long as a week or 2. Totally unacceptable. When asked for a refund of this month charge so I could close my account, I was told no. So basically you are getting paid for a service I am not getting... Stealing money from me. This seems to be a consistent complaint from many subscribers.

What are you doing? Who approved this stupid-insulting program? I have children and family that watch netflix all the time and I cant believe that you're airing pornographic/underage garbage like this. Showing pictures of kids putting on a condom on a plastic cock and then running this show for all to see your ugly, sick mind? You should all be ashamed of yourselves. Do you have any children? Are you that arrogant to believe this is what we want? Im pushing this complaint up to the fcc and putting it on twitter to boycott you. Get this off the air before you ruin your base.

I'm a very busy person so I don't check my bank account very often...lesson learned! So to my surprise when I opened my account this month I realized my bank account was charged $13.99 and as I looked closer I found that netflix had charged me for 4 month for netflix when I never signed up for it and I didn't do the free trial either. About 6 months before this all started I had an account through Netflix using a different credit card to a different account and I cancelled Netflix because I was never watching it. So you can see my surprise when my other account started getting charged. My husband called them and they said they would reimburse us for this months but they would have to look in to the other months to make sure we didn't use Netflix. We haven't heard anything back from them since. I have no idea how they got my other account number to be able to charge it!? It upsets me that they are scamming me and I'm also upset that I most like won't get my money back for 3 months and I never even watched 1 movie. Horrible way to do business!

I have been a subscriber for many years, but have never been so offended by - not just the image featured to lure me into watching this trash- when I accidentally selected "play", the opening scene was these two teenagers having sex- nothing discreet or simply implied or suggestive- just plain pornography! I am so thankful no one was home at the time. I immediately called to cancel my membership. The service rep did her best to advise me how to opt out by going to parental settings. Are you kidding? People who want that stuff should have to opt in-- and maybe pay an extra fee- not the other way around. I'm sorry for our culture that thinks this is what passes for "normal" entertainment. Shame on Netflix for financing this disgusting program. And it's a series! And it's called "education!" Trust: gone. Integrity: gone. Respect: gone.

My 14 year old sons profile is set to view children & teen programmes & I have a pin set up to restrict him watching any content that is 15 or over but yet he goes to his profile it is blaring a trailer for the program ‘Sex Education' which is full of the most disgusting language, which is totally inappropriate. I called customer service to voice my concerns & was told that it was tough & my only option is to put his account onto a children's account which he is able to turn off himself. It's absolutely ridiculous & when I asked for a way to complain I was told that I could only complain to him & that it was tougher didn't warrant my complaint as important & then the phone slammed down on me.
I have been a Netflix customer for more than 7 years & im disgusted at their lack of protection & options for early teens & their customer service is awful.

I am still being charged £9.99 per month by Netflix, I have never had any services from Netflix.
I opened a case agsinst Netflix last year via
Resolver for this issue, I received a reply from a Mr HaStings advising that I did not have an account!
So I am completly bewilderd as to why I am still being charged for serviced which by your own admission I have not/ never received.
I wish these payments to cease and expect a full refund.
Regards
Irene Bennett

Someone changed my email id and password.I am not able to login in my account.Money also got deducted from my account..Kindly check on same as early as possible and return my money back.This is really frustating and shows the quality of customer seevice you provide. Accounts are not even safe on netflix. You are not even having a working customer care number.How are customers supposed to raise their issues.Pathetic service provided by you!

I was watching teen wolf up to season 4 and then I came back the next day and it had been removed this has made me upset and I would like you to take notice that you have made me and a lot of others upset about your choice of taking teen wolf and other shows/movies off app/web site please take in consideration that it was a great show and I would love to see it back on Netflix

Good morning I want to make a complain about netflix company on 07.01.2019 the direct debit was taking from my whife acccount of 9.99£ today 10.01.2019 again 9.99£ was going from my account this its not fear what netflix doing I want the refund back to my account this its second month when they do like this shame netflix. All I want its netflix to contact me on my email adress [protected]@yahoo.co.uk to refund my money back

Okay so not only are your asking off the countless popular tv shows everyone loves and adding [censored] barely anyone will watch, your genius ideas were to boost prices and think of adding commercials!? I hope you retards get shut down! You don't [censored]ing deserve to even exist! Just like the rest of Canada you're [censored]ed! Wtf is wrong with you!?!

My netflix account was unused for over 2 or 3 months and I had a family member direct deposit me money yesterday 1/6/2019 so I could use it on food and the day after it took my money and left me broke. After that duration I don't see why they took it out now. long story short I found out how to cancel my account but I'm still f*****! all I want in my money back.

For some reason, Netflix has decided to leave out the series final for Season 10 of Doctor Who after adding the season to its platform. I cannot for the life of me work out why they would do this as it was part of the season with no delays and a direct continuation from the last episode the week earlier. Instead it leave the season on a cliffhanger on "World Enough and Time" which for some reason also reads the wrong time as well, saying it's 60 minutes when its actually only 45 minutes long.

I can't for the love of God understand why the programming is different depending on where the customer lives, netflix in the states is way better than netflix in latin america. Why the discrimination, I have as much right to the same shows aa the customer living in the states. Latin America's programming is way more limited.
There has to be a way to be able to watch the same shows otherwise its discrimination I pay for the service as much as a person in the states I should have the right to watch all the shows!

I have had Netflix for a number of years. Why? Because there are a few shows I like. I see you canceled Murder in Paradise. I don't care if it is not getting the viewing numbers you have set. You bring in thousands of shows in a year.Thousands these movies are filthy, full of sex and extreme violence. Now you have raised the price. You are overrating your company. Netflix USA is carrying Murder in Paradise. I know you have a response to that too. I don't care. Every month I wait to see if something decent comes on. Every month I worry you are going to remove what I do like. I am not canceling yet, but I am so unhappy. I will be if you don't change. You are not worth it.

I have a couple of questions about bird box. One is do you know if they are making a second one? If so i'd like to be updated about it. I just don't understand how they can end a movie like that. Do they ever solve the problem or not? Why couldn't jesus fix the problem? Do they just go on the rest of their lives not ever being able to go outside or do anything normal? Please convince the creator to create a second one or tell us what happens after.

With a lot of shows and movies, the language is getting worse and out of control. Especially with this show using God's name in vain with swear-words. Even the usage of Jesus Christ's name in an unworthy matter is getting tiresome and insulting [Exod. 22:28, Deut. 20:7]. Such shows are insulting millions of viewership of Christians. Good writing is the lack of such words so the show is lacking Good writing and acting. Apparently the writers (and actors) don't care of what they say or have any kind of dignity or honor in their performance or the writers in their writings. It shows their un-professionalism. I'm sure they don't care and this will be ignored so I hope the show becomes accursed if they continue doing it...