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1.0 1105 Reviews

Omegle Complaints Summary

8 Resolved
1096 Unresolved
Our verdict: If considering services from Omegle with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Omegle reviews & complaints 1105

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Newest Omegle reviews & complaints

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D
2:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Omegle webcam keeps on switching off by itself on omegle

Hello everyone, I own a lenovo ideapad 330s laptop for only 4 months, strangely today just wanted to waste some time on omegle.com, but after clicking on the "video" section and logging in to the videochat, for in fact, the webcam suddenly switches itself off after a few seconds. Have any of you ever had this kind of inconvenience? To me personally it seems strange, the laptop is new and the webcam has always worked. I hope to receive serious answers, please and that you can help me. Thanks in advance ;)

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J
9:27 am EST

Omegle being able to get on this website without any proof of age

3 weeks ago, my 12 year old daughter got on this website and she was tricked and threatened into doing sexual things and she was sexually harrassed! This website needs shut down! I am looking into hiring a lawyer! She came forward the next day and was honest with me about everything, I called the police 1st thing and filed a complaint, they came and took her computer and hopefully will catch the sleezeball!

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A
12:07 am EST

Omegle video chat

I don't like that we can't mute ourselves anymore... I listen to music frequently while on Omegle and it gives horrible feedback to the person I'm talking to. Also, I just don't like the other person having the ability to hear what's going on in my home. It's kind of an obstruction of privacy... I live in a home with 5 other people. I enjoy using Omegle, but I don't want the strangers to hear everything that's going on in my home. On top of that, I don't want to have to explain to my family who I'm talking to. Likewise, I don't want to hear everything that's going on in the stranger's home. I'm extremely disappointed in this update. Please give us the option to mute our mics again! #upset #annoyed #omeglesucksnow

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2:15 am EST

Omegle Captchas

I hate to admit it... Because I love your site, but these new captchas are ridiculous.

I'm being forced to do bot tests for skipping a guy furiously masturbating... What the hell? This seems incredibly flawed.

I feel that if you are getting skipped by others, then (and only then) should you be getting captchas.

Those people are being constantly skipped for a reason, that reason being that they are incredibly toxic people... People you do not want on here.

It's a simple programming edit, but I highly recommend it. Also, maybe add a report button?
It could temporarily ban someone until the footage or conversation was viewed... That would be so much safer.

If you don't have the volunteered staff to enact these ideas, i'm more than happy to donate my time.

Honestly, this is the smartest idea for people that just need to talk to someone and have no one, you've done a freaking fantastic service to the world with this, and in no way do I want to bag it out, I actually recommend it.

And... Upon re-reading this before sending.. I realise a high volume of your users use it for the masturbation... Maybe the un-monitored could have the same interest matching pattern as the monitored.

Still, love your site, will continue using it unitl the captchas alienate me. Have fun xx
-krystal

[protected]@gmail.com

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3:49 am EST

Omegle captcha

Hi, im not a bot, please verify my IP or my email address to let me use your services. Lot of spam messages pop up to the chat board and automatcally end the chat session, obviously, cause it's only sexchatspam, sexsitesspam.
I'm open minded to chat both whit male or female but sometimes it's just an ‘M' and it's over but then, in any case, why sendin me to the captcha? Thank you for your interest

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12:48 pm EST

Omegle Omegle

My name is Anshul . Someone is Distributing me and my gf's phone numbers on omegle. My number is [protected]. Almost 50 people have messaged me saying the same. Please look into the matter as this is a serious kisuse of your site. My email is [protected]@gmail.com. If you find yhe person doing the same, could you please forward as much information on that person. Thanks.

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10:20 am EST

Omegle omegle.com

for 3 weeks now if i go to the website omegle.com to chat, my cam is ok but from the people i chat with are grey and the people who r chatting with me see my cam also grey. so i can only see a grey screen from the people im chatting with.
i tried everything new flash player didnt work different kind of webbrouwsers didnt work so i realy hope u can help me with this problem i love chatting on omegle but how it is going now i dont wanne chat here anymore. i also heard that more people had the same problem.

dear omegle can u help us?

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Pepsii
, US
Mar 11, 2019 7:04 pm EDT

Did you find a solution to this? I have the same issue. I can see myself but apparently they can't see me either.

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M
1:16 pm EST

Omegle technical error.

Technical error: Server was unreachable for too long and your connection was lost. Sorry. :( Omegle understands if you hate it now, but Omegle still loves you.

Getting this error a few minutes after a chat session tho my internet is fine and remains connected..

It is happening everytime during a chat session and comes automatically without any internet disruption. It never used to happen before..

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J
12:33 pm EST

Omegle omegle bots

Normally I go online an talk to people on omegle out of bordem. It's a fun time to meet new people and learn about ther cultures but now there is a problem preventing me from doing this. So the bots and advertising is seriously out of control... Like way worse than normal. It needs to be fixed. If possible scrub it altogether and get official partners only official partners should be able to promote there products and services.

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7:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Omegle banned for no reason

I logged on monday, didn't even say a word before I was blocked/banned. This really isn't fair because I haven't done anything wrong. Fix it now. Or I will complain everyday until I can log back on. I use this site pretty regularly so I would like to get back on asap. So fix it! Its really annoying that I got banned for no reason, I wasn't the one in the wrong.

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Update by EeshaVon
Feb 07, 2019 7:23 pm EST

I'm still banned. [censored]ing fix this [censored]. I literally didn't do anything wrong so you people need to lift the ban. This is unacceptable that men get to be on there showing their dicks to everyone and i get banned for no reason! fix it. This is total [censored] i've never done anything wrong so fix it now. Like i said i will continue to complain until its done.

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2:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Omegle video

It is the first time I open omegle on my laptop and when I open omegle I can see my self on screen but I can not see or hear anyone only writing I use chrome and firefox and same problem happened.

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M
7:56 pm EST

Omegle not being able to see or hear anyone when video chatting.

A lot of people have been complaining about not being able to see the person you are talking to face. It only shows a white and grey screen where the stranger is supposed to be and Omegle only asks us to use a microphone and not the webcam. While I have no access to any other features that Omegle offers. There has been absolutely no updates regarding the solution to this problem. This is happening On the New MacBook Air and Pro's for 2018 and 2019.
I would categorize this issue to be a webcam, microphone, bad business management, and it could be a dating site depending on what you use Omegle.com for. Also not keeping up with constant updates.

Also there have been A LOT of people flashing their penises and people posting child porn on Omegle.com THIS NEEDS TO STOP!
Also there are a lot of bots in the text chat and the video chat. There have even been 8 year olds stripping and looking for sex or nudes.
I don't believe our chats are being monitored correctly. I got banned once for saying How are you? Or just making a funny face.

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9:17 pm EST

Omegle omegle.com

I'm in the texting part of the omegle site, connecting with people to talk about sex, in various keywords. The site is suddenly being overrun by bots advertising sex / hookup websites and spam kik accounts trolling for paying customers.

this has only happened in the last month or two, but your site experience is really suffering because of it. Its like every other person I connect to is an automated message.

ya gotta make it stop! Its brutal

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3:32 pm EST

Omegle banned for no reason

I was talking to cosplayers and such when I was randomly kicked off. There was a hacker and im not sure if its because of that because its giving me insane anxiety. I am cosplaying a character called sally face who has scars and gore on his face to which im not sure if I was banned for gore. If this is able to be fixed that would be great! Im not sure who the hacker was or anything but they were pretending to be a young girl who wanted help learning about her sexuality, I offered to explain some things but wouldnt show off my body. The camera showed mine and was telling me instructions on what to do. It told me I had to strip and that I wasnt allowed to leave. I left but am unsure on what happened. I left too quickly to get pictures.

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abby raine
, US
Mar 05, 2019 4:57 pm EST
Verified customer This comment was posted by a verified customer. Learn more

same I was also cosplaying a character from sally face (Travis Phelps ) little gore so can you like not ban cosplayer like we just want cos friend like we don't have very many

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Paweł Piech
, US
Feb 05, 2019 6:03 pm EST

Powodować: wulgarnych lub wulgarne zachowanie i zostałem zbanowany jak nic takiego nie robilem tylko normalnie rozmawiałem w ubraniach i za to sie nie powiano dostać bana a jak inny maja za przeproszenie kutasa wystawionego i wala sobie i oni nie maja bana ja tego nie rozumiem gdzie jest głowny admin lub moderator tego przecież jest śmieszne ze nic sie nie zrobiło a dostało sie bana :(

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K
4:00 am EST

Omegle banned for skipping perverts

i got banned for the 8th time just because I don't wanna get hit on or see guy's parts. the last week or so I've been on and these guys ask me how big my breast are or show them and I denied them that so I skip all the perverts and I get banned for those perverts and when i get banned they send me to the perverted section. the section i'm on is meant for people look to talk not deal with guy parts or nudity

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11:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Omegle blocked for no reason

i was sitting down and talking to someone and i just got banned im fully clothed not saying anything mean but [censored]s can have their [censored]ing dicks whipped out and u dont [censored]ing ban them what the [censored] is going on with that [censored] like i didnt even do anything wrong but omegle can let dudes that are naked whip there dicks out and i get banned for being fully clothed like thats [censored] bro like fr

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R
2:18 am EST

Omegle I was ban from using the normal chatting omegle for no reason

I was on omegel being appropriate and then it shut me out and said I was ban from the site and didnt say for howlong and it was for no reason and I believe that omegel is banding the wrong people and it has me very frusterated and upset! I have only used the site a few times to meet people from around the world and get new friends which I have and its great but this ban was very un needed and it want answers to why it happened and how long I am stuck with there mistake

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2:13 pm EST

Omegle no way to contact customer service

I was just informed that someone is giving out my personal contact information and falsely posing as myself on this website.

There is no way to contact this moderation team to report this illegal activity. I will be reporting it to the department of consumer affairs. And any other federal agency that I can think of.

This behavior is illegal and since they don't have anywhere to report it, they are to be held accountable as accomplices to identity theft.

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W
1:54 pm EST

Omegle do you guys even have moderators?

Every other video user in the supposedly moderated section is a guy with his dick out... actually more often than that. The questions are all people asking you to check out their KIK, pics, etc. This site/app started out decent, but has just gone down the tubes due to neglect. If there are actual moderators, they're not doing their job and need to be replaced.

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9:26 pm EST

Omegle webcam chat

So this issue just started. Every time I try and video chat, I'm given two gray screens and "Error with camera: Requested device not found". I have attempted using the site with Chrome, Firefox, and Opera and I get the same error on all three. I really don't understand this because other webcam sites pick up my camera and it works just fine. Is anyone else having this issue?

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dreamp34
, ES
Feb 01, 2019 8:17 am EST

yes also same on for a month the stranger camera is just gray

Omegle In-depth Review

Website Design and User Interface: The design of Omegle's website is simple and straightforward. The user interface is clean and easy to navigate, making it a breeze to use the platform.

Ease of Use and Navigation: Omegle is incredibly easy to use. Simply visit the website, click on the "Start a chat" button, and you'll be connected with a random stranger instantly. The navigation is intuitive, allowing users to easily switch between text and video chats.

Features and Functionality: Omegle offers a range of features to enhance the chatting experience. Users can choose to have text or video chats, and there is also an option to add interests to match with like-minded individuals. The platform also allows users to share files and send links during the chat.

Privacy and Security Measures: Omegle takes privacy and security seriously. Chats are anonymous, and the website does not require any personal information to start a chat. However, it is important to note that since chats are anonymous, users should exercise caution and avoid sharing sensitive information.

User Base and Community: Omegle has a large and diverse user base, making it easy to find someone to chat with at any time. The community is generally friendly and open-minded, but as with any online platform, there may be some individuals who do not adhere to proper etiquette.

Customer Support and Responsiveness: Omegle provides customer support through their FAQ section, which covers most common questions and issues. However, the responsiveness of the support team could be improved, as it may take some time to receive a response.

Mobile Compatibility: Omegle is compatible with mobile devices, allowing users to chat on the go. The website is responsive and adjusts well to different screen sizes, providing a seamless experience on smartphones and tablets.

Advertising and Monetization: Omegle is a free platform and relies on advertising to generate revenue. While there are some ads on the website, they are not overly intrusive and do not significantly impact the user experience.

Overall User Experience: Overall, Omegle offers a unique and enjoyable chatting experience. The website design and user interface are user-friendly, and the range of features available enhances the overall experience. While there are some privacy and security measures in place, users should still exercise caution when chatting with strangers online.

Pros: - Simple and clean website design - Easy to use and navigate - Range of features to enhance the chatting experience - Large and diverse user base - Mobile compatibility for chatting on the go

Cons: - Customer support responsiveness could be improved - Some individuals may not adhere to proper etiquette - Users should exercise caution when sharing personal information

How to file a complaint about Omegle?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Omegle. Make it specific and clear, such as "Unexpected Ban from Omegle without Reason" or "Poor Video Quality on Omegle".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Omegle. Include key areas such as:

  • The specific problem you faced, whether it was technical issues, user conduct, moderation concerns, or privacy matters.
  • Any relevant transactions or interactions you had with the company, including dates and times if possible.
  • Describe the nature of the issue in detail, explaining what happened and how it deviated from your expectations.
  • Include any steps you took to resolve the issue with Omegle, such as contacting customer support, and the responses you received.
  • Explain how the issue has personally affected you, whether it was wasted time, emotional distress, or any other impact.

5. Attaching supporting documents: If you have any screenshots, chat logs, or other documents that support your complaint, attach them to the form. Be cautious not to include sensitive personal information in the documents you upload.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you may have incurred as a result of the issue with Omegle. In the 'Desired Outcome' field, describe what resolution you are seeking, such as an account unban, an apology, or a service improvement.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against Omegle on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so it is important to check back regularly.

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