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1.2 359 Reviews

Procter & Gamble Complaints Summary

18 Resolved
338 Unresolved
Our verdict: If considering services from Procter & Gamble with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Procter & Gamble reviews & complaints 359

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2:09 pm EDT

Procter & Gamble gillette mach3 razor blades 8 pack

Good evening just a bit of a moan. I have been buying gillette mach 3 razor blades for years and I have been highly delighted, until last month I bought some and they would not give me a good shave, they seem to be blunt and was pulling rather than cutting. I do not know if it makes any difference but these new ones are light blue in colour as all the previous ones have been a darker blue. The bar code is 3 014260 323233. I buy them from who ever is the cheapest at the time. I bought 2 x packs of 8 which as you know are not cheap and feel they are not fit for purpose. 1 have only used one briefly out of the pack which was not cutting my whiskers. I do not have a beard and it is only 2 days growth. I will gladly post them to you for test if need be. Many thanks graham smith. [protected] mobile telephone number.

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7:27 am EDT

Procter & Gamble bold washing tabs

Dear Sirs, whilst I understand the high priority need for safety, especially in regards to child safety, the box closure design is very poor and can cause injury to the user.

The clips on each side of the lid are very sharp on the edge and I have cut my hand quite badly on it with the force that was required to open the box.

Can we not redesign the closure and possibly find an alternative to plastic?

many thanks
Mrs Rozina Carr
34 Friars Terrace
Stafford
ST17 4AU

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3:02 pm EDT
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Procter & Gamble daz 3 in 1 pods whites and colours

I have used the above mentioned pods in my last four washes only to find they do not dissolve completely and the remnants of the pod has stuck fast to an item of clothing. I have had to add an extra wash at the end of the washing cycle without any detergent to completely dissolve the pod. I am sorely disappointed with there performance and wont be using the rest of the tub of pods as I fear an item of my laundry may be ruined. I have used Daz washing powder successfully for years but thought the new pods would make washing easier and keep my machine cleaner but instead I found them to be much more work and time consuming. Very disappointed customer. L Dunn

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Tracey L
, GB
Aug 07, 2019 1:04 pm EDT
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I'm not happy with the Daz 3 in 1 pods whites and colours as most of them were stuck together in a 3 and when I tried to split them apart, the liquids would leak and therefore found myself putting 3 in one wash which was a waste. I won't be using them again. I'll stick with surf!

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5:58 pm EDT

Procter & Gamble secret - dual pack of deodorant — both will not roll-up due to faulty/broken casing.

Secret solid - powder fresh 2.7oz Dual pack. Lot number 8282TN1 Exp: 09/2020.
Twist-up wheel is broken in both deodorant tubes so the product will not roll-up for usage.
I would like a refund of the purchase price or another dual package of deodorant that functions properly and some coupons would be appreciated as well.
Thank you,
Mrs. Susan R Lipka
66 Wellington Ave
Dover, DE 19904

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3:29 pm EDT

Procter & Gamble tide / duracell

I'm tired of doing these surveys for tide and duracell batterys they im going to get free samples congratulation I was chosen then it sends me into a never ending surveys with a lot of annoying calls for stuff I didn't even want ...i thought I was doing just a survey for your products but apparently not nor do I ever get my free samples cause the survey is never ending

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maryschoeneck
, US
Oct 06, 2019 4:15 pm EDT
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I use Tide pods for my laundry regularly. Several times there have been pods that have leaked in the container. This causes a mess and loss of product. Today I have approx. 15 pods in a clump and a container with dissolved pods in the bottom. Your product is at the top of the price line for detergents. I cannot afford to have this happen. What are you doing about this problem?
Mary Schoeneck

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8:02 am EDT

Procter & Gamble fairy non bio washing powder

Okay. Not quibbling price or weight of washing powder, but absolutely disgusted that when the contents were measured against the packaging, there was 15cm of powder on a 29 cm box!
Not only are you attempting to con the public into thinking bigger box than rivals so more value of money but (and this is more important ) wasteful packaging causing increase transportation costs, and more pollution with both the production of the boxes and the emissions from the vehicles . You will probably respond (if at all) with "we are dong this and that and have reduced carbon emissions blah blah blah", but you could do so much more.
It's not your planet! Stop thinking £££££££s - start thinking 🌍🌍🌍
Product was 1950 Gramme box of washing powder

Kathy Bonnage

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9:12 am EDT
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Procter & Gamble bold 2in1 lavender & camomile washing powder

This is the first time I have ever bought this product of 2600g size, and I don't normally complain, but having opened the box and finding it only half full, I thought I would. Considering the size of the box and what was actually inside seems deceptive and causes me to be suspicious of your brand. I feel that I wasted my money.
To help you in your investigation this is what is printed at bottom of the box:
9/100/2775/05/20:19
I hope this reaches someone who cares.

Yours sincerely

Mrs Nadine Corner
[protected]@gmail.com

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8:28 am EDT

Procter & Gamble ariel 3 in 1 pods family pack

I recently purchased this item at the Sainsbury's store in Market Harborough, Leicestershire. Today I reached in for a pod and found that it was wet. I tipped the remaining pods out and found that one of them had split, and wet all the others remaining in the container. I have tried trying them, but they don't seem to be able to try as they are still covered in the contents of the split one.
I will be able to find a receipt if required, and I attach some photos. Can I claim a replacement product as there was clearly a fault with one of the pods in the container?

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2:25 pm EDT
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Procter & Gamble comet liquid

I have to say I love your comet liquid bathroom spray. I use it once a week top to bottom in my bathrooms but for some reason no store carries it anymore. My family thinks I am crazy i've tried a few other cleaners but only like yours. So I guess I am wondering why I can't not find your product anymore. If you stopped making it I would like to know why cause it is the best 😢😢

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2:31 am EDT

Procter & Gamble duracell aa batteries.

Batteries 2 each powered Coast G32 Flashlight. Light stop working
and thought to replace batteries. Upon taking flashlight apart finally got the two AA batteries out of the light.
Severe leakage in each battery. Was able to save and clean light for reuse with Energizer Batteries. Duracell was a good product. More American Junk with excessive cost reductions destroy reasonable quality of light. Battery Dates Mar 2028 for expiration.

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7:26 am EDT

Procter & Gamble old spice after shave lotion

I purchased a bottle of Old Spice Original aftershave lotion from a supermarket in Crete, Greece. It definitely was not the Old Spice Original fragrance. I was extremely disappointed! The packaging looked correct although the bottle it was in was slightly different from the one I remembered. Do you know if this is authentic? If so, it should not be marketed under the 'Original' tag!

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9:04 am EDT

Procter & Gamble tide coupons

I continue to be so frustrated by your coupon procedure. Why not print your coupons like everyone else? Not everyone has a computer or a printer.

We don't have a printer, so I go to our library to try to work my way through the process and I still can't get the coupon printed! The process is not direct or easy!

What is the purpose? I'm sure it benefits the company somehow, but it sure doesn't benefit the consumer!

Please rethink this process and provide the coupons! I have been a tide customer for my whole life, but this is so frustrating.

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3:45 pm EDT

Procter & Gamble bounty paper towels

P & G recently raised the price of Bounty. They also took the deceptive step of reducing the amount of product in each package, effectively raising the price even higher. Maybe it's my imagination, but the paper itself doesn't seem as thick as it had been.
We will be directing our buyers to refrain from ordering this product. We have also started reevaluating other P&G products we had used.
To add insult to injury, P&G's Bounty website's Contact feature has not been functional for weeks.

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5:09 pm EST
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Procter & Gamble batteries

I have used duracell for a lot of years, but lately, I'm finding many of my remote controls, thermostats, flashlights thermo-pens, cameras, walkie-talkies, childrens toys, and several battery operated devices growing white fuzz on the negative end of the batteries, and on the connection with the batteries.

I'm fed-up with Duracell. It used to be a quality product, but not anymore.

I'm switching to total rechargeables from now on. More economical than leaky duracells any day of the week

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12:30 pm EST

Procter & Gamble cascade complete 2.56lb tub

I purchased a large 2.56lb tub of Cascade Complete 12x power dishwashing tablets from Walmart and upon returning home with my product upon opening more than 75% were all stuck together. I had to cut each and every one free during which I lost about 25% of those due to the packet opening and spilling. I am not sure if this was your packaging fault or something that happened in transit. I just wanted to let you know about this. My name is:

Philip Graves
4315 Hilray Dr
Saginaw, Mi. 48638
[protected]
[protected]@gmail.com

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2:45 pm EST

Procter & Gamble Flash multi surface concentrate

I recently bought an 885ml bottle of Flash cotton fresh multi-surface concentrate. It would seem that the valve controlling the flow is faulty. It does not automatically stop after squeezing to deliver a dose but continues running. If turned upside down with the cap on, it leaks. It fell over in my cleaning box and leaked all over.

I have used this product before, albeit a smaller size bottle, and was very pleased with it. I have really wasted my money in this instance.

It would not be possible to post this back to you, but a refund would be appreciated.

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1:05 pm EST
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Procter & Gamble your ad on toxic masculinity

Your Gillette ad concerning toxic masculinity is offensive to men of all ages. The next time a beach needs to be stormed, or a woman is being raped by some animal, you'd better hope there's a competitive male somewhere to be found. You can take your product and stuff it. My family will never have another Proctor & Gamble product in this house. You should be ashamed.

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12:14 pm EST

Procter & Gamble charmin strong mega rolls deformity

Poor Quality Control in rolling and cutting rolls:
Been using this only brand for decades . Last few months the sheets, about an inch from center, are wrinkled and when unrolled the edges are jagged. Thought it was a fluke, but continues to be so package after package.
Don't want to have to change brands, but I can't help thinking if quality in manufacturing is not being monitored, how can I be assured of sanitary standards as well.

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8:43 pm EST

Procter & Gamble toxic masculinity commercial

Your commercial on Toxic White Masculinity is reprehensible and not fit for public consumption. Your prejudgment of the white male community is small minded and discriminating. I am a white female whose spouse is a white immigrant male, and we are raising our son to be respectful of all people regardless of race, gender, religion, and sexual affiliation. We have barbecues and my husband and our male friends do not cat-call at women. My husband holds doors open for ladies and says "yes ma'am" when addressed by a woman.

How did this commercial get past your advertising team, your board members, and you ceo? I just cannot understand how such ignorance could have have gone unnoticed.

I have shared this video clip with every male and female in my social circle. There are no mixed reviews, they are all unanimously disgusted. I will be discarding all of my family's P&G products tomorrow and shopping for replacements.

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1:04 pm EST
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Procter & Gamble gillette ad

I am very disappointed in your recent Gillette ad. It uses all the worst stereotypes of men to reinforce the false narrative that masculinity is in and of itself toxic. Not only will my family not be purchasing Gillette razors from now on, but we will not be purchasing any products from your company. Calling us all, both men and women, to be the best that we can be is a lofty goal, but this ad falls far short of inspiring any of us to reach for the best.

Michelle Quinn

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Procter & Gamble In-depth Review

Company Overview:

Procter & Gamble, founded in 1837, has a rich history and background in the consumer goods industry. With a strong focus on innovation and quality, the company has become a global leader in the market. Procter & Gamble's mission is to improve the lives of consumers around the world by providing superior products and brands that meet their needs. Some of the key products and brands offered by Procter & Gamble include Tide, Pampers, Gillette, and Crest.

Product Quality and Innovation:

Procter & Gamble is known for its commitment to product quality and innovation. Their products undergo rigorous testing and quality control measures to ensure they meet the highest standards. The company continuously invests in research and development to bring new and innovative products to the market. In comparison to competitors, Procter & Gamble's products consistently stand out in terms of both quality and innovation.

Customer Service:

Procter & Gamble prioritizes customer satisfaction and has established customer service policies and practices to address customer inquiries and concerns. The company is responsive and strives to resolve customer issues promptly. Procter & Gamble's customer service exceeds industry standards, providing a positive experience for consumers.

Sustainability and Corporate Social Responsibility:

Procter & Gamble is dedicated to sustainability and environmental responsibility. The company has implemented various initiatives to reduce its environmental impact, such as reducing waste and conserving resources. Additionally, Procter & Gamble actively engages in social impact initiatives and community involvement, making a positive difference in society. Their sustainability practices surpass industry peers, demonstrating their commitment to corporate social responsibility.

Pricing and Value for Money:

Procter & Gamble's pricing strategy is competitive in the market, offering value for money to consumers. The company provides high-quality products at reasonable prices, ensuring customers get the most out of their purchases. When compared to similar products in the industry, Procter & Gamble's pricing remains favorable.

Market Presence and Reputation:

Procter & Gamble holds a significant market share and has a strong presence in the industry. The company's reputation among consumers and industry experts is highly regarded. Procter & Gamble's commitment to quality, innovation, and customer satisfaction has solidified its position as a trusted and respected brand in the market.

Online Experience:

Procter & Gamble's website, www.pg.com, offers a user-friendly and functional online experience. The website's design and navigation make it easy for customers to find information about products, promotions, and company updates. The online shopping experience is seamless, with a secure checkout process. Additionally, Procter & Gamble provides additional online features and resources, such as product reviews and educational content, enhancing the overall online experience.

Overall Rating and Recommendation:

Procter & Gamble deserves a high overall rating for its exceptional products, commitment to quality and innovation, excellent customer service, sustainability efforts, competitive pricing, strong market presence, and reputable reputation. Potential customers considering Procter & Gamble's products can trust in the company's ability to deliver superior value. While no company is without weaknesses, Procter & Gamble's strengths far outweigh any minor shortcomings, making it a top choice in the consumer goods industry.

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Contact Procter & Gamble customer service

Phone numbers

+1 (513) 983-1100 +1 (416) 730-4711 More phone numbers

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www.pg.com

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