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1.0 60 Reviews

Pruvit Ventures Complaints Summary

0 Resolved
60 Unresolved
Our verdict: Engaging with Pruvit Ventures at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Pruvit Ventures reviews & complaints 60

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6:55 pm EDT
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Pruvit Ventures Diet drinks

NO PHONE NUMBER . Well there's a reason why they take money from your account and provide no way to inquire or get the charge fixed, these people are a scam. We did try this and we're fairly pleased until at this point these people have taken money just for looking at items on their site...you try to get a total amount so you know exactly how much you are paying for the product but by the time you actually see how much it will cost they have already charged you and won't refund you. And if you just buy something it says one price but again by the time you see the total the price has doubled. BEWARE of this scam, find a better way

Desired outcome: REFUNDS. GET THESE COWARDS TO GET A PHONE NUMBER

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6:54 am EDT

Pruvit Ventures Pruvit Ketones. Great Britain.

Hi.
I ordered some 10 day ketones as a one off. I ordered 3 packs. Cost £204.97. That was on the 9th June 2021.
On the 9th July another £204.97 was taken from my bank account with out my knowledge. I sent an email to Pruvit asking about it. Request number 1329963. A few days later the product arrived in the post - 1 box of 10 which I returned and got proof of posting. I emailed again and asked for refund. 1 box does not cost £204.97 plus I returned box so should have got a full refund. I didn't receive this refund and yesterday 9th August 2021 another £204.97 was taken from my bank account. Product not here as yet but will be returned straight away if it does arrive. I am now £405.94 out of pocket and I cannot afford this. Please can you refund me fully and stop these payments coming out of my bank account.

Desired outcome: Refund of money

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4:08 am EST

Pruvit Ventures one pruvit promoter selling fake products and harassing me

Greetings,

I am writing this complaint on behalf of several customers. We are verified customer of Pruvit Ketones, brought from their referee. I personally have started drinking them last week (4th January 2020). We would like to file a formal complaint against the promoter/referee who We bought them from. We think he is selling fake products under Pruvit name.
His name on social media is Imi shah. This is his website and other information.
https://imishah.pruvitnow.com/hk/?lang=en.
https://www.facebook.com/imishah
+16042106657
imi.relentless@gmail.com

He runs an unauthorized whatsapp group where he does self promotion, provides fake information about pruvit products and does not offer any help regarding the products themselves. He says he is doing this for "charity" (I have proof of this which i can send) which is not true. We know he is getting paid for it.
If any of the customers complain about side effects, he LIES and dismisses all the concerns. Me and several other ladies who bought products via his link have complained before but he tells us to shut up and stop giving any negative reviews.
We (the people who bought products via him) feel like he may be selling fake or expired products to some of us.
Please look into this matter. I am attaching some screenshots from his "support group" where he is dismissing his customers when they complain of side effects saying that "other people are not having side effects" when in fact, A LOT of people are getting horrible side effects from his products.

Please look into this matter of this promoter selling fake or expired products under the Pruvit name.

Thank you.

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Is Pruvit Ventures legit?

Our verdict: Complaints Board's thorough examination reveals Pruvit Ventures as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Pruvit Ventures stands out for its commitment to quality and security. Clients considering Pruvit Ventures should delve into its customer service record to gauge compatibility with their expectations.

Pruvit Ventures earns 91% level of Trustworthiness

Perfect Trust Endorsement: Pruvit Ventures achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Pruvitnow.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Pruvitnow.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Pruvit Ventures have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Pruvit Ventures and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Pruvitnow.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Pruvit Ventures has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 60 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Pruvit Ventures protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Pruvit Ventures has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
ComplaintsBoard
C
11:07 am EDT

Pruvit Ventures customer service

I have tried contacting this company to cancel my smart ship order and no one replies and the phone number goes no where.
I have tried emailing them with no reply.
I have tried logging into my account and changing my password and it does not work.
I have tried resetting my password and I followed their instructions and nothing works.
This company is awful. BUYER BEWARE

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Honey2009
, US
Jun 19, 2022 12:06 pm EDT

You have a VERY RUDE distributor by the name of Dusti Allee Berrellez. If you can’t have your product represented better than this …it’s not worth the product. She is the face of your business….very sad.

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10:48 am EDT

Pruvit Ventures keto drink mix

Pruvit Ventures, INC of Melissa texas is charging my credit card monthly for their Keto product. Due to health issues my Doctor has adviced me to discontinue use of this product. I am have a difficult time getting in contact with anyone in order to discuss the issue, cancel this product and stop the reocurring charge to my credit card. All I get is an voice message machine and no link for e-mail service. I have found a link to log into their site but have not found a link to register. They have made it very difficult to get out from under the reocurring charge. ALl I want is to cancel the monthly charge and discontinue use of the product.

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Flavia Gray
, US
Aug 21, 2019 8:43 am EDT

Hi David. I am also a customer of Pruvit. You can cancel your smartship by logging into your account. This is something you would have set up when you placed your order. If you have forgotten your login details you can reset them via email. Here is the link to login https://cloud.justpruvit.com

Once you have got into your account you just scroll down until you see smartship, then click cancel.

Alternatively, you must have had someone introduce you to the product. Who was that? They are the person you should contact to help you out.

If you don't get anywhere with either of these two solutions, let me know.

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10:04 am EDT

Pruvit Ventures charged 40 bucks and withdrew over a year ago

My card was charged 40 bucks and I withdrew over a year ago as I could never log on to order product nor a phone number to call to help with login. My upline tried and tried with her contact and still couldn't. spent hours and hours trying to log in and she even tried with my name and password and it wouldn't work. Tired of this company not having a phone number to call for issues like this. Would like my money refunded as I am not a part of this company and haven't been for over a year or more.

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4:56 pm EDT
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Pruvit Ventures ketones/ customer service and headquarters

Pruvit is a joke
3 months ago I found out I could not take your product due to a heart problem. I cancelled but you sent it out anyway. So I returned a shipment for a refund and again cancelled my shipments. You took the shipment BUT KEEP TAKING MY MONEY EACH MONTH! I asked my upline to cancel and she told me it was out of her hands and quit talking to me because I no longer made her money. I asked the lady above her and she has not gotten back to me either. Over 3 months now that I have been begging to stop this and you are just taking my money and not helping me. I am blind so I can't get on a computer and do it myself. (My daughter is typing this) you should be ashamed.
your phone # does not work and you do not return emails. This is a scam! Quit taking my money! Anyone reading this. DO NOT GET INVOLVED WITH THIS COMPANY! ONCE INVOLVED YOU CAN'T GET YOUR CC INFO BACK AND THEY TEACH THEIR PEOPLE TO IGNORE YOUR REQUEST TO STOP YOUR SHIPMENTS.

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5:42 am EDT
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Pruvit Ventures pruvit venture debit card

Pruvit venture ID 1053124, Saw Mooi Kee

I have applied for Pruvit Debit Card on 18/02/2019 and till today I have not received my card, UPS tracking number 1Z9V85180411615113 still showing status as at 21/02/2019 is still "In Transit" and no update

I have made numerous calls to UPS Malaysia but was told the parcel never registered in their local delivery system.

Please instruct UPS USA to investigate and update status.

I have paid USD35 for express delivery of the debit card and did not expect such serrvices.

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11:18 am EDT

Pruvit Ventures not getting my 4th month free my product

When I joined this product this company I was told by my rep that every fourth month I would get a free product will April was my free month to get my product for free which I did not get I think this is false advertisement from this company and I do not wish to be taken advantage of this if I do not get a resolution for this I will be canceling my membership with you guys thank you for your time

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2:02 pm EDT
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Pruvit Ventures 60 hour reboot

I recently did the 60 Hour Reboot over this past weekend and did not like the supplements that your company sent in it.
I do not like the Chai drink or the French Onion drink.
ALL of the drinks left a terrible aftertaste in my mouth. I don't know what the company did to to the drinks but I was not satisfied at all.
Had I known that the drinks were all going to taste terrible, I would have returned the 60 Hour Reboot.
I never had any problems with the 60 Hour Reboot and since the drinks taste terrible now, I probably will not purchase the 60 Hour Reboot again.
At this point, I'm afraid of what the other drinks will taste like so I doubt if I'll order anything again.
I'm sorry to say but the terrible aftertaste took a couple of days to get rid of.
Ms Sharon Heiss
1738 23rd Avenue
Altoona, Pa 16601
[protected]@aol.com

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Update by Sharon Heiss
Mar 15, 2019 7:22 am EDT

I have not heard from you yet ? Why haven’t I ? Have you had a chance to review my complaint ?
Ms Sharon Heiss
1738 23rd Avenue
Altoona, Pa 16601
victoriandelight@aol.com

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11:00 am EST

Pruvit Ventures shipment

UPS delivered my shipment on the 28th and left on my trailer halfway down my driveway. I didn't realize it was delivered. I found opened box and packages of the cacao strung down my driveway early afternoon on the 29th when I was leaving for work.
I notified UPS. They are investigating. I thought it was just the one box but looked at it when put for them to pick up and both cacao were ruined and some still missing.
I told UPS $130some dollars but that would be worth 260some plus shipping for full cost is what they should be responsible for.
I have a note on my front door where to put any packages and it would've been in a safe place. This isn't the first time this has happened, but the first I've turned it in.
They said they will be contacting you.
Thank you,
DeeAnn Schoonover
[protected]

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Gloria16
Dellwood, US
Jul 19, 2021 2:14 pm EDT
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I received a package on July 19, 2021 and I tried to cancel my subscription before I received the order and it is so hard to get in contact to this company. Is there a number you can call? I don’t want the order.

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10:45 am EST
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Pruvit Ventures pruvit membership

I canceled my membership and returned my items with tracking confirmation. The company is a scam! They never returned my money even with the approval return numbers they emailed me and then continued to charge me and send me products. Finally after 6 months of only email contact because they won't give a contact phone number I'm not longer being charged but still lost $1000.
I wouldn't recommend this company to anyone!

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11:30 am EST

Pruvit Ventures keto os chocolate swirl

Been taking this stuff for a few weeks. Some days it makes me feel good. Some days nothing. And some days terrible! It is totally a cult, all scams like this are. Already had to cut a friendship off because she was so culty about this. No one should be taking this crap long term! Oh, and did I mention I've GAINED 6 pounds!?! So pissed off and literally the only thing I changed in my life is adding these in. I'm done

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7:16 pm EST
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Pruvit Ventures return

I have received a autoship item that cost me 111.00 and would like to return it. I forgot my login info and it's impossible to reach anyone or get help with this issue. I will never partake in anything like this again. It's been the worst experience in my life. Please help me resolve this. There should be some way of contacting the shipper or company.

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3:24 pm EST

Pruvit Ventures pruvit promoter

I wanted to make you aware that one of your promoters is actively enrolling and drawing a check from another health and wellness company..

I have attached photos... Where she is an active distributor. And has 100 pqv points by ordering a competitors product..

Pamela kubacki is the promoter that is actively drawing a check from another mlm company and has been for months.. Since october 2018

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Update by Angela Maddox
Jan 14, 2019 3:25 pm EST

I also know this because she is in my downline organization.

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7:36 am EST
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Pruvit Ventures dangerous

My son has used the product as directed for 6 months. He uses no other vitamin supplements. His recent blood test shows B6 dangerously high! Ten times normal. We Showed doctors the packets. They said stop immediately. We are Trying to return product for refund. This product is unsafe. The amount of B6 is way too high for daily consumption. I really Need a phone number. I have emailed pruvit support and only get canned results on returns. About to contact a lawyer. This is dangerous!

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8:20 am EST
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Pruvit Ventures keto os

Among a 30 packet keto os chicolate swirl box, two envelopes were empty. They were filled with air.
Hopeing for customer satisfaction. I have promoted your product for the past 2 years to many friends and family members. I continue to use the product to this day. I hope to continue business with your company.
Renee m jannetti
Customer for over 2 years

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7:55 am EST
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Pruvit Ventures je n'ai pas reçu ma commande passée le 16 aout 2018

J'ai commandé de l'épicerie le 16 aout 2018
pour 189.44 au nom de Annie Dupont livrable au 301-1870 rue de chambly, st-bruno-de-montarville, québec, canada, J3V 5W2

I order 16 august 2018 for 189.44$. since then :nothing at my adress
301-1870 rue de chambly, st-bruno-de-montarville, québec, canada, J3V 5W2

my phone number is [protected]

Annie Dupont

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Update by annie dupont
Nov 05, 2018 7:56 am EST

no answer at noverber 5

Update by annie dupont
Nov 05, 2018 7:55 am EST

I order 16 august 2018 for 189.44$. since then :nothing at my adress
301-1870 rue de chambly, st-bruno-de-montarville, québec, canada, J3V 5W2

my phone number is [protected]

Annie Dupont

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11:54 am EDT
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Pruvit Ventures no human contact to talk to - mums the word with this company

This is extremely extremely frustrating! My dad has several orders in and still no product. We've emailed but only gotten "canned responses". The next mailing time is coming up and this issue is still not resolved. We can work with problems - just not with this obvious disdain for human contact!

I, my sister, my brother and my dad have been trying to contact them. There is no way a company can exist without a ph number. This is obviously a sign of how they like to deal with people... Take your money and run!

I am very upset. If you care, pruvit, call. If not, I am happy to spread the word!

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9:27 pm EDT

Pruvit Ventures have been double charged the gst - goods & services tax!

Have bee charged tax by you when I submitted my order online & then I have been double charged again for the tax by ups when my shipment arrived in australia as per details below:

Subject: 1z0954tt0415444672 - re delivery from pruvit ventures in usa

Hi phil,
Kindly confirm if the attached tax invoice has been paid so we may release the goods for delivery.

We do need your immediate response on this as this package is already due for abandonment as we cannot hold the goods for a long period of time.

We have been trying to contact your sender regarding the gst charge if they are accepting to cover it but no response at all.

Kind regards,
Maryaine c. Bangit
Advanced operations centre
Ups pty ltd
Ph 131877 option 4
Email: [protected]@ups.com

Copy of invoice:

Tax invoice - import
Phil mcdonald 8 hurrell way
Rockingham wa 6168
For questions about this invoice, call or write:
Ups pty ltd
Abn: [protected]
Unit 3 14a baker street
Australia
Tel: +[protected] fax: +[protected]
Thank you for using ups.
A service fee of 0.75%
(inclusive of applicable gst) applies to visa, mastercard and amex payments.
United parcel service
Remit to:
Ups pty ltd
G p o box 4795 sydney nsw 2001 australia
Summary of charges
Charges 9.95 total taxable charges 9.95
10 % gst 1.00 charges 204.58
Total non-taxable charges
Total amount due $
204.58
215.53

Kindly refund the $215.53 aud immediately

Thanks

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