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4.2 1037 Reviews

Regus Complaints Summary

507 Resolved
210 Unresolved
Our verdict: You can expect a very good level of service from Regus. To navigate their system effectively, thoroughly understand their service scope. Check online forums and review sites for others' experiences. When contacting customer service, clear and concise communication can help resolve your issues faster.
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1:16 pm EDT
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Regus retainer refunds

i have been trying to get my retainer refunded since january 2019. i have competed the online form as they request but the format i submit is always wrong. it does not tell you what format to use and no one on the call centre knows. then they sent me a form to fill out manually. i did. everytime i call to follow up the wait on the phone is super long and the people have no answers other than to submit an email to their accounting department in barcelona asking my question. the call centre person gives me a case number and says they will call me back. no one ever calls me back. so the cycle starts again. i have to call in, wait on line, get no answer, ask me to submit a request for refund online again and to try a different format and then the manual form and then i call in again and still nothing. i am starting to think this is intentional and fraudulent.

has anyone successfully gotten their money back?

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4:12 am EDT
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Regus non compliance of health and safety - regus bbr

1. Fire extinguisher placement and their regular checkup (Safety)
On 15th floor there is only one extinguisher which is empty. (Non-compliance of Safety procedures) Snapshot attached for your reference.

2. Entrance locking system malfunction (Safety)
Since very long its being highlighted but Regus, BBR team just not seems serious to rectify.

3. Washroom exhaust system malfunction (Health)
Since long installed exhausts are not in working condition and due to it an unbearable ambiance surrounds even outside washroom (in corridor).

4. Air Conditioner recurring malfunction issues (Discomfort)
Since May 2018, several times same Aircon got out of order and they take days and week to rectify. We can understand that if that happen on a instance its acceptable but repetitive incident shows some fishiness and need to get it scrutinize.

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9:06 pm EDT
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Regus retainer / bond refund

Going through the same problem

moved out in March, now its June and we still waiting for the retainer to be paid back! They told me 3 times that it was paid and each time there was some sort of error. Call centre has no idea what is going and on and they just lie about things!

I am not surprised to see that it happens to other people too! I will take it to NZ Disputer tribunal as i have no further options of getting my money back

So far I had 4 "Confirmed" refund dates 8th of May, 13th of May, 23rd of May and 3rd of June

Please see the screenshots for the proof of comunication

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10:29 am EDT
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Regus i've been asking to close my contract for 12 months since a dispute

I was a member of regus group during 2015/17 and using business lounge facilities.

Regus were taking payment directly via debit card from my us account.

I expected everything was going well. Then, regus contacted me about a missing payment that happened 6 months earlier and blocked my account.

Since that time, i asked to review all payments. They took more than 3 months to investigate, passing from one staff to another.

Then, 18 months later they provided me the final figure (less than 100 usd)

however, regus said that we had a contract breach and is willing to charge me the last 18 months that i was not able to use their services.

Instead of 100 euros, regus is asking me for 500 euros. We never had a contract breach, but a payment issue that blocked my account.

I've been trying for several months to close this contract. We have no option to go to court to dispute this issue.

I have proof of my interest to pay the payment missing and requests to close the account.

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Update by billdaluz
Sep 25, 2019 8:44 am EDT

I contacted the unhelp helpdesk and nothing was sorted!

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3:21 pm EDT
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Regus no response from regus

On April 21st, I tried closing my Regus account online but their site wouldn't allow me to close it. I then tried contacting my local community manager who told me to contact the Regus helpdesk because she cannot make these kinds of changes. Next I tried calling the published 1800 number and could not get through to an agent. A subsequent call ended the same way as I was unable to get an agent on the phone. As a last resort, I sent an email to account.helpdesk@regus.com requesting assistance closing the account and they even sent an auto reply that they received my email, but they still have not responded. This is crazy! Somebody please contact me to refund my last month of service and close the account. I shouldn't have to jump through all of these hoops to fulfil this simple request.

My account number is 8949223 and my email for the account is [protected]@primefurniture.com. Maybe this method will work as I have exhausted literally every other means of communication.

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Update by Tim Dobbs
May 20, 2019 11:12 am EDT

I received a prompt response from Regus via email referencing THIS complaint and they have offered a meaningful solution (early termination). Thank you for resolving this, but I wish it didn't have to come as a result of a public complaint.

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8:43 am EDT

Regus waiting on retainer refund for almost 3 months!!

I had a co-working membership with Spaces (a brand that is owned by Regus) for a few months whilst I was travelling through the United States, but cancelled it in December as I was going to be returning home at the end of January. Requested a refund of my $350 retainer near the end of February and have been waiting endlessly since.

Made numerous phone calls to their "Account Helpdesk Team" (which is far from helpful at all) who kept insisting that the refund would be sent shortly and that they're really sorry / I should wait another week. Finally after like a month and a half they tell me that they sent the refund in the form of a cheque... A cheque where? I never even provided them with my address, simply bank account information. Now the cheque has to be cancelled and the deposit will be sent back over wire transfer... I feel like this is simply and excuse to buy more time and keep my money in their account longer so they can make interest over it.

The style of business that Regus is doing is absolutely ridiculous and seemingly I am not the only person who is having issues with them refunding money to their customers. There are hundreds... if not thousands of complaints online across different message boards who are all complaining about the same thing. I am clueless as to why this has to take so absurdly long. A simple payment should not take 3 months to send out.

Anyhow TLDR: Never again. If they [censored] up on $350 imagine how people would feel who rent actual offices with them and have to wait months on thousands of dollars in retainers.

Hopefully there are people who Regus employs that understand my message and especially how frustrating and ridiculous this is. For those... My Spaces account number is 9353566, and there is an ongoing ticket labelled "CRM:[protected]".

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3:48 pm EDT
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Regus unable to cancel contract with regus. no button to cancel!

I wanted to only rent an office for one month (January) but found mid-January that I was billed for February. I could not figure out how to cancel my account. So I emailed customer service CRM09860721 on 1/17/19. They told me to press the button on my account page to cancel the account... I am a smart MBA psychologist, so I looked around and saw a "cancel membership" page. But they said they needed to charge 30 days out - and Feb is a short month. So I was charged for Feb and March! Agh. March goes by and nothing, so I assume we are done. April 22 Invoice 9002-652450I get a bill for April and May! What? I contacted customer service and they said I had to press and "end contract" button BUT THERE IS NO SUCH BUTTON ON MY ACCOUNT PAGE! I sent them a screen shot to confirm this. How can I be expected to know there is a missing button?! and that the membership cancel button did not get me out? I told them as early as mid January that I wanted out! After explaining there is no "end contract" button to the rep, she said she would not charge me for May. But what about April - where I did not even get a bill in March alerting me to the issue? and so I have paid 4 months! i was told that my issue has been on a manager's desk for weeks now, but I don't expect to get a call back. At least I do not want to pay April, but do not feel I should be charged for March either. A horrible scam. If I do not have any action here, I will have my lawyer draft a letter.

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Update by Rena Chinn
May 08, 2019 4:55 pm EDT

Thank you for refunding the additional months. I hope in the future the website will show an "end agreement" button on all accounts. How odd that there is a set procedure for people who do not see a button.

Thank you for your response.

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12:25 am EDT
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Regus regus - misleading sales team with the worst customer service

The sales confirmed that the contract can be terminated with a 60 days notices to avoid charges. However, the customer service said it is not. This is truly misleading!

I have provided the email proof sent from the salesperson, the customer service agent promised to follow up with the sales team but I didn't receive any update after 3 weeks.

Moreover, they just send me a final notice to collect the money!

Do not use their service!

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9:01 am EDT
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Regus regus renewal

I agreed to a 6 month contract with Regus Manchester in the UK. Made it very clear I only wanted it for 6 months. I paid the full fee in advance. During this 6 month period, I used the office approx 10 times, 3 of these times I had to leave due to the heating was broken. Also the kitchen was out of service due to "furry friends" ( as they put it. This didn't stop them trying to over charge me for kitchen services.

My contract ended on March 31st, on the 23rd March I contacted my rep to ask why did I just receive a letter from the legal department stating I owe them a few thousand pounds for the renewal I agreed to.

I contacted them, they said as I don't respond to an email on Dec 10, they renewed my contract for 6 months. Horrible service, I tried to explain to them I spend a lot of time in China, gmail doesn't work here. They replied, pay 50% of the 6 month contract or their lawyers will be in touch. This being said the "new contract " ( which I didn't agree to) is only 11 days old. Really unhappy with the service from Regus UK .

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12:29 am EDT
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Regus breach of rental agreement from regus - need early release

To Whom It May Concern,
After multiple complaints of the same issues, with no resolution, I am seeking mutual agreement to end my lease early with no penalty.
I feel that Regus is in breach of the commercial lease agreement with Loanezi, as there have been numerous breaches of business critical services that you are meant to be delivered upon.
I took on the lease with Regus predominantly for the
• Convenience and cost saving with shared telephone and internet services
• But principally for the premium call handling services
The phone call quality and also the internet is way below acceptable. To the extent of where I have installed my own phone system and my own data router for Wi-Fi. This is costing me around $600-$800 per month, and a cost that I really should be seeking compensation for as Regus is in breach of the agreement we have with not being able to provide a reliable business grade service on both fronts.
The premium call handling has been unacceptable with continuous issues since the start. There was a period where the reception staff said Regus had severe technical issues, however these same call handling issues have consistently been there.
To name a few examples of what has been happening:
• The wrong call transferred to my business
• My client calls transferred to the other businesses on the floor
• Callers being answered and then told they are about to be transferred to me and then placed on hold for a long time and eventually disconnected
• Cold transfers with no introduction - this has happened repeatedly
• Clients leaving messages on the Regus phone system and it not being passed through
• Callers being hung up on
What has made this more difficult is that the only time I would ever be aware of these issues, would be when a client would tell me about it and complain, which would happen at least several times a month. The reality is that only my very good clients would take the time to complain, other clients would just assume that Loanezi is some "dodgy" business and never call back.
Clients have asked me if I really have an office or if I just pay Regus to take calls for me. This is a damaging impression for clients to have about my business, and it is not true. Unfortunately when you are growing a business, you will never know what new potential clients you are losing as a result of this impression that the poor call handling is giving.
I don't want to make a big deal about this, but I am unable to operate in this environment because it is not good for my business and it is damaging my brand.
I have paid up to the 30th of April, and I would like the lease ended there with no penalties.
I believe this is a fair outcome and I would appreciate your prompt response so that I can find a new office space that will suit my needs.
I have logged this request with the reception staff, however I am not sure they have actually logged it as I have asked for a reference number for the complaint and it was not received.
I need this resolved.
Regards, Renee Tocco
Managing Director - Loanezi Pty Ltd
mobile - [protected]

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7:37 pm EDT
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Regus no reception on the 20th floor

we received this email with 3 days notice for Regus closing their 20th Floor reception desk at the 1066 West Hastings location in Vancouver. This is totally unacceptable and unprofessional. There are clients moved to 20th floor because there is a receptionist. Now, they just give you 3 days notice, that they longer have a receptionist on the 20th floor. Typical Regus... worst of all, they actually called us "Valued Clients"...really? We have website that says 20th Floor and business cards that are printed for 20th floor. At the least, give us 3 months notice just like we would have to give you 3 months notice if we decide to move out.

Unhappy Tenant,
Regards,
Adraina

Dear Valued Client's,

Along with other changes happening in our Regus Oceanic Plaza centre, effective Monday April 15th Regus will be closing the Reception Desk on the 20th Floor.

The Main Reception Desk will now be on the 23rd floor. To access the 20th floor you will be required to use your access pass. When your guests arrive they will have to come to the 23rd floor reception and we will advise you they have arrived where you can either come collect them or we will swipe them down to 20 for you where they can wait in the seating area.

All Virtual Office Mail and Packages going forward can be collected from reception on the 23rd floor.

We are looking forward to big changes happening in our centre and hope this new adjustment is seamless and causes little issues for our clients.

For any questions or concerns please contact the Community Lead David at David.Kenney@regus.com.

Thank you,
Your Centre Team!

DAVID J. KENNEY
Community Manager, Team Leader
david.kenney@regus.com

3000 locations, 1000 cities, 120 countries

666 Burrard St.
Suite 500
Vancouver, BC
V6C 3L1

M +1 (604) 688-9276

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12:02 pm EDT
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Regus unauthorized credit charges

As a virtual member, I agreed to pay Regus $89/mo for 12 months. After the first couple months, they began charging me the $89 plus a random charge for $1, 110, $1, 259, and then again for $1, 322. Each time they take the unauthorized amount I have to call them, wait on hold for 20+ minutes, explain the situation for the next 30+ minutes and then usually don't receive a refund of the money until I call back a few more times. They always take over 2 weeks to refund the money to my account. Each time they say the issue is fixed but obviously, it's not.

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Update by MichaelKII
Apr 02, 2019 11:29 am EDT

Where would you like me to send the email? Please type it so I can just copy and paste. Thanks

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Regus theft employee

On the 11th Match 2019 I attended the UK passport offices in Benoa Square, Bali. I was obtaining a new passport for my 3 year old son who was with me at the time. I was informed by the passport office that I would need to photocopy his old passport so I was directed to a sister company to obtain the copies. They were unable to assist due to a printer problem so I went in search of a location to make the copies.

I entered the Rugus office at Benoa Square Bali, a floor down from the passport office where I was informed that 1 colour A4 photocopy would cost rp20000 ($1.4).in order to keep my appointment at the passport office I reluctantly agreed to 1 photocopy of the main page.

I was told by the passport office that the whole passport needed photocopying so re attended the Rugus office and reluctantly paid another rp300000 ($21) to have 15 pages copied.

I asked the female receptionist for a receipt and she just laughed and refused. Clearly the cash I paid went straight into her pocket. Although I agreed to paying the amount I am alleging theft employee with the victim being Regus. I have contacted Regus via their feedback system on their website and have been ignored. The incident would have been captured on their CCTV system.

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Regus no help provided or minimum support provided

We have 3 virtual office at khar - mumbai center for our three companies. One of these offices anahhata builtwel private limited is going for an entity change from private limited to llp.

For that we need consent from regus that they are ok with the entity change.

Regus has refused to do so.

What is the reason behind giving your customer such a small favour?

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11:56 am EST
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Regus upgrade office

Hi we have submitted our request to upgrade an office 4 weeks ago! After negotiating the price, they ask us to wait for contract to be sent over. I have been waited and waited, chased so many times, with email and phone, got no reply and not even any respond.

Our printer have problem of connecting the network (network issue, not printer issue), we have contact the support team), they told us they cant help us!

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1:35 am EST
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Regus Not releasing the retainer amount

Dear Sir/Ma'am,

We booked office space for a month at Regus Noida, India and we clear our dues at the time vacating space.

Since, then we requested many times for releasing our retainer amount, but no action has been taken from your end.

We sended our details bank as per the request but no debit has been made, we also made request through login portal but same results, no response.

It been more than a year, we expect the response from such a organisation .

Please find the below details for our account for reference:

Account number: 8531249
Company name: SunBorne Energy Services India Pvt. Ltd.
Contact Mobile No. +91-[protected]
Email ID: gyan.[protected]@itsmysun.com

Kindly resolve our issue on priority basis.

Regards
Jesme Tikoo
Deputy Manager- Secretarial and legal

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2:49 pm EST
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Regus I been abused & discriminated by regus shop of legacy center in plano tx

Re: Complaint Against Regus legacy shop center
5851 Legacy cir, suite #600, Plano, TX 75024

Nannette Whitlam
Community Manager

Kaitlin Sparks
Area Manager - North Texas

I been treated unfairly by the above names and location.
I been abused & discriminated and been treat worse based on my race and overview of my look & Accent I been threatens as well been billed in correctly

Regus @ legacy shop center 5851 Legacy cir, suite #600, Plano, TX 75024 discriminate myself and my company based on the above and the below followings:

1- Nannette Whitlam the Community Manager- been very short and not informative and unwilling to help with any business matter that her attention/advise help was needed
Ms. Whitlam -Refused to resolved our parking situation at the building, she Been advised more than once that the card access to the parking lot it not working for us, Ms. Whitlam ignored our request to fix the inconvenient parking situation
Me and my partner needed to park on the street and walk distance each time we arrived at our office for over a year.

2- Ms. Whitlam refused to help with billing invoicing matter that we had-
Seems like that after Each time we renewed the agreement or add additional services a new account number been created somewhere else on regus data based, this fact along prevent me access to those invoices and made me pay late fees at one time.
Ms. Whitlam was unwilling to help over the phone and became unpleasant and not patient to my quotations.
Ms. Whitlam in some point hang up the phone on me just because my voice / accent/ and questions i interrupt her personal time at the center.
Ms. Whitlam make it very clear to me that she is un willing to help/ assist or just being kind to me

As a direct result I minimalized my visit at my office and could not feel welcome nor comfortable to work at my office. I ask to end my agreement by contacting the area manager back then - John Lender
John Lender ignored my request as well Ms. Whitlam ignored to end my agreement.
auto renewal been made by the Ms. Whitlam & Mr. Lander without my awareness not my authorization

3- On my original agreement with the center I signed on agreement on 04/09/2018 for office #6155 for $564.00/month
Agreement period- 05/1/2018-04/01/2019

4- Ms. Whitlam & Mr. Lander Fraudly claimed that I have signed on an online renewal agreement
From 07/13/2018-04/30/2019 - Totaling $615 + tax + Kitchen fee of $37= $670/month
I tried to speak with Ms. Whitlam & Mr. Lander several time and explain to them that I never renewed the agreement for that amount- from the simple fact that I have been asking to end the agreement over 4 month before the renewal time

Farther more,
Ms. Whitlam & Mr. Lander- never showed me any type of proof that I agreed to this renewal at that price, no actual signature been made by me, online nor in person.

I been mistreated by Ms. Nannette Whitlam and for all that time I was affried my office will be close- I been left with no choice then continuing paying my office higher rent

Additionally,
Assuming my cancellation request fell on the wrong channels and my cancellation request could not be accept by regus mangers -
I had still the initial /original signed agreement from 04/09/2018 for $564/month to take effect from 05/01/2018-04/01/2019

Ms. Nannette Whitlam-the Community Manager ignored the facts and refused to correct the "billing error": I been charged since 07/2018 through today Additionally of $106 670-564 =$106 Totaling 8 month
July /2018-02/2019 - $108 * 8 months= $848.00

I been in force to renew my account as well to pay incorrect amount - And my voice once again been shut.

This agreement was not vailed
I been left we no other choice other than to keep my office and continuing paying fraudly!

Additionally, I Invest highly on my marketing & contract materials by listing 5851 Legacy cir, suite #600, Plano, TX 75024 as my office location
From that reason and in order to avoid farther expenses I request from
Kaitlin Sparks -the new Area Manager of North Texas- to sign on virtual office services for this location, since I am not willing no more to have an office plan at that location since all the above.

By me keeping a virtual address which was part of regus services, I could save my company all the additional cost associate with changing my address and my interaction with the center potentially were become almost invisible

Ms. Kaitlin Sparks prepper the virtual office agreement for $196 / a month that will take effect from 05/1/2019-04/2020.

After signing on the virtual future agreement, I been found out that Regus is not meeting my business needs no more - since they refusing to provide me proof of address for my business for special unique need I need to have for a new business department of "Google Guaranteed "

Nannette Whitlam & Kaitlin Sparks refused to provide me a letter head or invoice that will show proof of address for my company
It been advised via email 3-4 time the impotency of this letter/invoice for my company

It been advised to both of them that my request is important, and I am not finding anything wrong with my request since I am still an active office holder at that location.

It been proof to Ms. Whitlam & Ms. Sparks Google requirements and the reason why the automatic invoice/agreement I had provided them been rejected
It's been explained over and over again that I need as a courtesy one-time custom invoice that will reflect my business address clearly and not my personal resident address as its currently showed

Once again Nannette Whitlam & Kaitlin Sparks refused my request and treat my request wrongly by accusing me false accusations that I am asking them to manipulate and altar the invoices by my request
The way my request been rejected lighting up once again the abusive and discriminating behavior against myself

Once again, I receive abusive and discriminated behavior against me once again.
In Addition-

Yesterday on 02/19/2019 on or about 5pm central time I called the area manger Kaitlin Sparks
And discuss with her once again the needs of my request, Ms. Sparks rejected my request.
I been advised her that since my request been rejected with no reason -" just because", I would like to cancelled my future virtual office agreement I sign on a week ago with her since I am not willing no more to be treated at the away I been treated - with a long history of abusive and discriminative behavior against me.as well the important fact the Regus cannot feet my business needs based on their unwellness to provide address proof letter

I advised the area manger I will file a formal complaint - since someone need to hear my voice
MS. Sparks told me on a recorded line that Since I am "threaten Regus reputation" she will block my access to my office and will start legal step against my account

I advised MS. Sparks that she is threating me unfairly and illegally

I am not finding any reason why today on 2019 a consumer/Clint/ or any kind of individual need to be afraid from revenge upon voicing his opinion.

Last,

I been treated unfairly, I been discriminated based on my personal appearance/voice/accent
As a result, my account been renewed wrongly by managements as well
I been in force to renewed wrongly, I been enforced to over paid the monthly bill wrongly
And the final breakdown - I been enforced to keep future virtual agreement that not going to start until 05/2019 - Just because

I am demanding to be refunded for $848.00 for billing error

As well I am demanding to cancel my agreement for the virtual future services right away.

I am demanding Regus to pay all my emergency move out expenses, and change of address cost
As a result of MS. Sparks statements that she will process a close out of my account for $3000.00
Total refund- $3848.00

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1:21 pm EST
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Regus virtual office

I'm based in the Chester Regus house have been for 3 years, I decided to set up a virtual office in Pall Mall, King Street, Manchester, on 9th Dec contract started basic address then I upgraded to full mail and phone number, then pall mall shut so they moved my virtual address over to spring fields, manchester its been a nightmare being charge all sorts and I've never received the virtual phone number etc it is now mid Feb I've been getting charged for a service that still ain't set up yet I've been dealing with springfields, and VO section even accounts no body seem to have a clue.

It's the new virtual office is the major issue

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Regus regus cairo services - fraud suspected!

Dear Madame/Sir,

I had offices with Regus for one year, and notified you explicitly I am not renewing over several emails in October 2018.

After an exchange of maybe twenty emails, they confirmed it is all sorted out.

This January 2019, I get an invoice for office space I did not renew with a 'gentle reminder' for payment.

Are you fictitiously booking sales and receivables here? and how can this process be this INEFFICIENT for a simple non-renewal.

Please advise how I can escalate further and end this nonsense once and for all. I just spoke with someone called Albert and Luke in Regus Barcelona offices, Albert said he will send an email so that I can respond with the thread from last year but he didn't.

Best regards,

Dr Nashwa Saleh, CFA
Managing Director
[protected]@bastratings.com
www.bastratings.com

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Regus retainer return-pacific center office, Vancouver, bc, Canada

Dear Regus Management,
I request kindly to improve your system regarding RA Return as promised on your website 30days from the end date of the service. I feel sorry for your agents (Account Help Desk) who has to deal with our phone calls and frustrations, I called Dec.19, 23, 27, 31.2018. Jan.3.4, 7, 2019, agents have nothing to say except for "we expedite the process to the billing department & we will give you an update-24-48 hrs". I received an e-mail Jan 3, 2019, to fill in ACH direct deposit authorization, which is weird because on My Regus account when I requested the RA return dated, Nov.21.2018, the bank details were already given, & now your office is asking for it again. I understand outsourcing employees to Manila and Madrid but it is certainly affecting your poor customer service. I suggest hiring more people in your back office, where ever that is, especially now that "wework" is on the rise. Anyways, below is our details for further assistance, it's sad that we have to submit a complaint on this website for your company to take action.
Center Name: Pacific Centre-Vancouver, BC, Canada
Account Number: 8706026
Ticket Case Number: 805953
Regus account CRM:[protected]
Ended lease Nov.30.2018
Requested RA return: Nov.21.2018 through My Regus account.

Hoping for consideration. Thank you.

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adhil2
vacouver, CA
Jun 11, 2019 1:28 pm EDT

Hi marian, i am also from pacific centre and have been trying to get my refund since january 2019. were you successful? i would appreciate any advice you can give to help me with this. thank you.

Regus Customer Reviews Overview

Regus is a global provider of flexible workspace solutions. Catering to businesses of all sizes, they offer a range of products including fully serviced offices, virtual offices, co-working spaces, and meeting rooms. Clients can benefit from the flexibility to work from anywhere, with a professional environment on demand. Regus also provides business lounges and membership programs for access to their network of locations worldwide. Their services are designed to support the needs of modern professionals and businesses seeking cost-effective and agile office solutions.

Regus In-depth Review

Business Overview

Regus is a leading provider of flexible office space solutions for businesses of all sizes. With a history spanning several decades, Regus has established itself as a trusted name in the industry. The company's mission is to provide convenient and professional workspace options that meet the evolving needs of modern businesses. Regus values innovation, collaboration, and customer satisfaction, striving to create a productive and inspiring work environment for its clients.

Office Space and Facilities

Regus offers a wide range of office space options to cater to different business requirements. From private offices for individuals or teams to co-working spaces that foster collaboration, Regus has a solution for every need. The office facilities provided by Regus are of high quality, with comfortable furniture and modern amenities. The internet connectivity is reliable and fast, ensuring uninterrupted workflow. Additionally, Regus offers well-equipped meeting rooms that can be booked as needed. The locations of Regus centers are strategically chosen for accessibility and convenience, with many situated in prime business districts.

Membership Plans and Pricing

Regus provides various membership plans to suit different budgets and preferences. Whether you need a short-term solution or a long-term commitment, Regus has flexible options. The pricing structure is transparent and offers value for money, considering the quality of the facilities and services provided. Each membership plan comes with different features and benefits, such as access to additional amenities, discounts on meeting room bookings, and networking opportunities. Potential users can compare the plans to find the one that best fits their needs.

Customer Service and Support

Regus prides itself on its responsive and helpful customer service team. Whether you have a query or need assistance, the team is readily available to provide support. Technical support is also provided to ensure smooth operations and address any IT-related issues. Regus offers a user-friendly online platform for managing bookings and accessing resources, making it convenient for members to make arrangements and utilize the available services.

Networking and Community

Regus understands the importance of networking and community building for businesses. They organize networking events and community activities to facilitate collaboration and business growth. The effectiveness of the community in fostering connections and opportunities is commendable, as reported by existing members. Testimonials and feedback from these members highlight the positive impact of the networking aspect of Regus.

Flexibility and Scalability

Regus offers flexibility in terms of office space customization, allowing businesses to create a workspace that aligns with their unique requirements. The adaptability to changing business needs is a key strength of Regus. Upgrading or downgrading membership plans is a hassle-free process, enabling businesses to scale up or down as required. Additionally, Regus provides additional services and resources to support business growth, such as virtual office solutions and access to a global network of centers.

Reputation and Trustworthiness

Regus has built a strong reputation within the industry and among its customers. With a track record spanning many years, Regus has gained extensive experience in the office space industry. The company's credibility is further demonstrated through its awards, certifications, and partnerships. These accolades reflect the trustworthiness and reliability of Regus as a business solution provider.

User Reviews and Ratings

User reviews and ratings from various sources indicate a high level of satisfaction among Regus customers. The overall sentiment is positive, with users praising the quality of the office spaces, the convenience of the locations, and the professionalism of the staff. Common themes in the reviews include the flexibility of the membership plans, the effectiveness of the networking opportunities, and the ease of managing bookings through the online platform.

Pros and Cons

Regus offers several key strengths and advantages as a business solution provider. The flexibility in terms of office space options and membership plans is highly appreciated by users. The quality of the facilities and the convenience of the locations are also major advantages. However, some users have raised concerns about the pricing, especially for certain locations. While Regus is a leader in the industry, there is room for improvement in terms of pricing competitiveness and addressing specific customer needs.

Conclusion

In conclusion, Regus is a reputable and reliable provider of flexible office space solutions. With a wide range of office spaces, convenient locations, and a strong focus on customer satisfaction, Regus is suitable for businesses of all sizes and professionals from various industries. The networking opportunities and community events add value to the overall experience. Potential users are encouraged to explore Regus further and consider it as a viable option for their workspace needs.

Closing Remarks and Call to Action

To experience the benefits of Regus and find the perfect office space for your business, visit their website at www.regus.com. Take the first step towards a productive and inspiring work environment with Regus.
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