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CB Photo Services Review of Sarah Cabrera-Hernandez MUA & Photography
Sarah Cabrera-Hernandez MUA & Photography

Sarah Cabrera-Hernandez MUA & Photography review: Unprofessional and did not consult client 222

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Author of the review
2:55 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I did NOT enjoy spending my time or money for my "photoshoot" with Sarah Cabrera-Hernandez. She claims that she has been doing makeup and photos for "years" and that she is "self-taught" but after my actual experience with her, I see that she has a lot of learning to do. She piled on heavy layers of makeup on my face (WHICH LATER CAUSED ME TO BREAK OUT INTO A RASH) and when I got home, my husband was really upset and disappointed becuase my face looked like it was MELTING off. During the shoot, she would pose me like she has many of the other, MUCH THINNER, clients in various uncomfortable and "[censored]-like" poses claiming each time that they were going to be "great". It was obvious to me that she does not know what she is doing and even worse, she is claiming to be both a photographer and a makeup artist who can "make anyone beautiful" when instead she should advertise that she can ONLY make anyone look like a [censored]. You can also tell that she does not edit all of her clients the same, and is selective about who she actually wants to do a good job for. But my biggest complaint is that she did not take the time to actually consider what I wanted and CONSULT me, her client. Her "studio" is actually a revamped attic and the girl who did my hair even complained about her work. Sarah does what SHE wants and the CLIENT has to pay for her "vision".

AFTER RESEARCH, SARAH CABRERA-HERNANDEZ IS NOT A PHOTOGRAPHER OR A LICENSED MAKE-UP ARTIST. NO ONE SIGNS CONTRACTS AND SHE DOES NOT DELETE HER CLIENTS PHOTOS OR GET PERMISSION TO USE THE IMAGES.

SARAH CABRERA HERNANDEZ DOES NOT SHOW VERSATILITY IN HER WORK AND ALL OF HER MODELS ARE SHOT IN THE SAME LOCATIONS WITH THE SAME POSES.

BUYER BEWARE.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

222 comments
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yesimme
, US
May 25, 2016 11:58 am EDT

The posts on here about Sarah are absolutely disgusting. This is nothing but a 'slam page' by those who don't like her. News flash-- she probably doesn't like you either. Keep your stupid demeaning comments about her personal life to yourselves! This isn't what this page was about. It was about a person who didn't like her work and made a complaint. Not everyone is going to like what a person does. Doesn't mean that person is bad at that profession, it means YOU didn't care for it. Other people love her work. I've seen her work.. its gorgeous. I've seen Sarah both with make up and without. She's also gorgeous either way. Could it be that all you hating, negative are that jealous of her? Jealous that you truly are that ugly inside and out? Don't judge another person until you know exactly what is going on in their personal life and have walked that life yourself. Rumors start by those that have nothing better to do and are so bored with their own non-productive lives.

As for her claiming to be 'professional'. You don't have to go to photography school to be considered professional. A professional is a member of a profession or any person who earns their living from a specified professional activity. Her photography. Her make-up. SHE DOESN'T HAVE TO GO TO ANY SCHOOL TO BE PROFESSIONAL. She doesn't need and special license to do any of it. All you need is a license from the city you are working in. If any of you were to have your own business (instead of working at Starbucks or McDonalds, you'd know this). You idiots need to learn what the meaning is before you go spouting off. Other 'professionals' do look at others works to get ideas. Doesn't mean you are a copycat. If you say that, then the great works of Monet, Michaelangelo, and others who painted portraits are also copycats and frauds.

You nasty bitter little girls need to grow up. Using this page as your grounds for stomping on Sarah, belittling her profession - yes, her profession - needs to stop. NONE of you are model people who should be looked up to. All of you are examples of what to avoid in life and what not to become.

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GinaBoBina
, US
Feb 25, 2016 3:59 am EST

I loved my photos by Sarah! You all want to talk "unprofessional", look at your comments! Man all I can say is I'll go to a restaurant and order tamales and they are ok, but the ones down the street from the lady that makes them at home are amazing! Sometimes you don't have to go take classes to be just like every single photographer or MUA. She is talented because she doesn't conform. If you want something else, go somewhere else, but no need to bash her. Sarah is awesome at her craft but she isn't a magician. She can't take the ugly out of you! You guys are bullies and cruel. She's just trying to pay her bills like the rest of us!
I can't wait to book my next session with her. Sarah keep up the good work. Haters gonna hate.

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Lindsay Groff
Napa, US
Apr 11, 2013 10:10 am EDT
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It is absolutely a lack of maturity to state "truth" in a distasteful adolescent way on a public professional forum . It does not matter how dirty you think she is or what you think about her personally or professionally. There is a mature and constructive way to present that information that this forum is lacking :/

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Leslie Scroggins
Napa, US
Apr 11, 2013 2:38 am EDT

The person above obviously doesn't know Sarah. You talk about being a bully, that is EXACTLY what she is and why so many people dislike her. It's not a lack of maturity to state the truth. She's gross and dirty and has an STD.

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Lindsay Groff
Napa, US
Apr 06, 2013 2:33 pm EDT
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I am from Napa and after reading a few pages of this I am disgusted with the language and lack of maturity from nearly EVERY comment. People outside of Napa please know that this is a gross misrepresentation of the people of Napa.

My daughter has many friends that have worked with Sarah and were happy. When my daughter approached me to do a senior shoot with Sarah, I did my research and ultimately decided that it was not the direction we wanted to go. Consumers have the responsibility to do research before spending their hard earned money. People who make impulsive decisions to work with someone that admittedly has no professional training have no recourse here. My daughter is a professional model and professional model shoots can cost upwards of $2000. What is being offered by Sarah is a mock professional "glamour" shoot for people who want that $2000 experience but can't afford it. It is a market that is in demand, especially for teens. Attacking anyone on a personal level in public is something my 12 year old wouldn't even do. It's easy to be a bully when you are hiding behind a computer and not using your real name. You people need to grow up!

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KLA@vintage
Napa, US
Aug 01, 2012 12:06 am EDT

Work hasn't gotten any better. Her personal life is way too out of control to even run a business. Sarah keeps trying to hold on to a life that she is well past. Stop living through your sister and your son to make friends because your cheating husband left you! Grow up!

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SoOverIt
, US
Jun 21, 2012 10:21 am EDT

I used to be friends with Sarah until her fake side started to show. So pathetic that you have to lie to make yourself look better. Everyone knows your a fake, ugly person inside. All you do it talk behind everyone's back and think its ok. Your fb that supposibly is used for professional use has become a place for you to complain and whine about your life. Thats why i had to delete! No one cares! You need to worry about your own life! Especially your fake husband that's hitting on 20 year olds telling them he's single and asking my little cousin for her number and telling her she would look great in pics when she's only 16! Creepy! Not professional about that! I thought my photoshoot was a waste of money. I was rushed and my makeup looked caked on. I was not happy with any of my photos either! I love how you pamper and cater to the people that are your friends or you like. But everyone else looks like ###! Not going back again!

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EileenRizzo
San Francisco, US
Jun 06, 2012 3:59 am EDT
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Also just for reference people before uttering your opinions, do some research. Do some research on self taught photographers, maybe you guys might learn a thing or two. Have you people ever heard of the famous Me Ra Koh? Completely self taught and famous. Do I think that any of you troglodytes would know of her? No but look her up. Open your minds bigots!

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EileenRizzo
San Francisco, US
Jun 06, 2012 3:38 am EDT
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Excuse my typos! I meant to say " the only people that should grow up are... also that Napa has lttle time for anything different.

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EileenRizzo
San Francisco, US
Jun 06, 2012 3:32 am EDT
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I do not know Sarah personally but attended school with her husband Aldo. I admire Sarah's talent. Since when has being an autodidact been a bad thing? After all do you know that some of the worlds best photographers are indeed self taught. Although I do not expect any unenlightened person that is writing these rants to have any knowledge of that.. Yervant anyone? Anyhow... I believe that most of the comments on this website are written by ignorant, intolerant racists! Most of the people commenting negatively about her work are ridiculous and could have gone elsewhere but chose to go to Sarah. The negative comments are made by people that want what Napa usually expects... Lily white country bumpkins... So they of course attack, ridicule and slander the professional reputation of an artist which she truly is.. Look up the meaning hicks. Napa is a small town with small town views which mean little trim for anything slightly different! The only people that should grow up ate the disgustingly intolerant fascists living there! Sarah I do not know you but let me tell you.. Do not let narrow-minded idiots ever get you down! The only thing you are too big for is the city that you live in! Napans have been and always will be racist closed minded people who have no idea what Art means/is. They want your average farmer girl next door portraits. Haaa sad sad place! Thank God I left!

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hollie831
santa cruz, US
Jun 06, 2012 12:18 am EDT

I really don't get this. Why do you people care so much. I booked her for my dear friends wedding. It was BEAUTIFUL. and I gladly paid the price . It was a competitive price for wedding make up. It looked natural even stunning. Sarah is an artist ( period) maybe it isn't the "art" you all like ...but that's okay.what's not okay is pushing someone to their snapping point and then when they jump off on you reposting like " hahahaa look how immature she is" but your all grown up? Right? Riiiiight. Come on now. This is a slam page and its really embarrassing right pendejas. Grow up. I would love you work with her again. And as a p.s. btw omg and lmao talking about someones personal hardships and kids and husband is really a new low for most. Bit this wont make a difference to most of you kiddies because being ugly is just to fun isn't it now? Stay up Sarah. If people are hating on you this hard. You have gotta be doing something. RIGHT!

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Makesmesmile
, US
Jun 05, 2012 11:26 pm EDT

She's so unprofessional it's ridiculous. I did a few photoshoots with her and the first two were great. The third however was rushed and so poorly edited. SHe's overpriced and illegally doing work. PLUS her husband gave me his number and let's just say he acted single and asked me for nude pictures and to have sex with him. CREEP!GROSS! Never goin back to her again. At first I thought she was amazing but she's far from it. I advise anyone who asks about her to not go to her and seek a professional.

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Stacey Q.
San Francisco, US
May 27, 2012 8:22 am EDT

Sarah has officially lost touch with reality! She is pathetically trying her hardest to act like she is a single bachelorette, loading on the makeup and trying to wear embarrassingly small clothing, hanging out with her 20 year old sister and flirting with much younger men. Her business has now evolved into her "shooting" her personal friends and family and her marriage is kaput. She is even trying to apply for a real job but anyone who actually works for a living knows that all her ugly tattoos are just going to prevent her from ever being a responsible adult. Most people go to extremes AFTER they've started their careers! Not when they are still trying to figure it all out. She was at my sisters graduation and I can agree with several of these posts that she looks nothing like her photos. She should not wear sleeveless anything and all the tattoos and piercings are just ridiculous. Grow UP Sarah and look around! You aren't in your 20's anymore.

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gingerlynn
Los Angeles, US
Apr 23, 2012 11:01 am EDT

OMFG! Sarah Cabrera Hernandez is a FRAUD! I just saw another REAL professional makeup artist bio and Sarah copied her self portrait with the brushes! Are you KIDDING ME? Sarah, “It is better to fail in originality than to succeed in imitation." Sad.

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Arman Di
, US
Apr 06, 2012 9:19 am EDT

WHAAAAAA! Chata's facebook reads like a personal blog of feel sorry for me posts. I personally think she looks like a tranny but thats just me. Fake lashes, fake smile, fake photos, fake fan base. period. and anyone who knows this ### knows that she gets most of her "fake" intellect from movies she sees because there is NOTHING original about her. GTFO SCH

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Weiss Images
St.Helena, US
Mar 16, 2012 10:17 am EDT

Sarah Cabrera-Hernandez
You stupid little girls always seem to have something to say about me and you put it out there frequently. So I'm returning the favor and giving you the attention you are so desperately seeking! You claim to hate my work, say I charge a ton of money and Photoshop people beyond recognition...AND? what the f*** do you care, you can go comment on your friends pics and praise them for what THEY do, but shut your f***ing mouth about what I do. If you're reading this, you know I'm talking to you. Maybe when you grow up and you've lived in the "real" world and made friends that don't make it a habit to put everyone else down, you'll understand. Until then, MIND YOUR OWN f***ING BUSINESS.
Oh hey guess what? I don't give a ### if these posts look "bad for business". I'm a human being and I have the right to complain every once in a while. I'm not apologizing for that, if you don't like it, you don't have to work with me. I'll keep working either way, with people who understand that.

Disregard the comments about her weight and personal life, this adult woman is about as immature as a 10 year old who didn't get to go to a Justin Beiber concert! She is highly unprofessional and I deleted her as a friend on fb after reading this. Criticism is part of the field, it is what is supposed to drive us to do better. But in this case, both Sarah and her husband are showing their true colors and lack of professionalism and maturity. And Aldo Hernandez Photography should really read what he writes before publicly displaying his lack of education. His posts are horribly written and I feel like I was "friends" with high school students who don't go to school and can't spell. Pitiful and such a waste of potential talent. And as for your photographs, as beautiful as some may be, your lack of sharpness and overly blurred images exemplify why people in the field are criticizing your work. Real models, not the kind you can find at any tattoo shop from Napa to LA, and professionals pay for crisp images, not something that looks like it was edited on an iPad. Just consider what example you are giving to your own children let alone all the young adults you are friends with. Whining and public ranting is not the most mature thing to do.

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InkedUp
, US
Feb 26, 2012 6:35 pm EST

I absolutely HATE going to local functions and seeing this train wreck of a family! Sarah, as usual, dressed in black to hide the weight she has gained since being with her trash husband, hugging and saying hello to the many people that she talks ### about behind their backs while trying to lay her false charms on people who she has only stalked on fb and that haven't gotten to know her yet, putting on terrible act. Her nimrod sister, UNDERAGED and cruising around as if she has a reason to be there because she has a few tattoos? and of course, her regretfully unattractive husband who was obviously on something, with his grown out beard and a permanent look of stupidity on his face. D's grand opening was a 10 with the exception of these guests, but it was a public event so I guess ANYONE could be there.

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WWJD2012
Napa, US
Feb 21, 2012 11:41 pm EST

Its all smoke and mirrors. She even edits her cell phone pictures and takes piks of herself in really bright light so that it clears up her wrinkles. She's messy with her work and her personal life. She goes through"friends" like foundation, always looking for the best deal and running through them fast. Her "fan" base is just as sad and can't spell.( RIDICULOUS not rEdiculous brooksie211!) And I may not own a business but I am also not claiming to be something I'm not!

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Jenna D.
, US
Feb 21, 2012 7:02 am EST

WOW! I can't believe how many people dislike this woman! I don't personally know her because she is older than I am but I have seen her around and know some people that she does. I can't say that I have heard anything great about her as a person, but her pictures are OK if you like that sort of thing. What i do know is that she is pretty immature for her age because she tries to be "friends" with a lot of the people I went to high school with (and I just graduated 2 years ago.) and she really does seem to enjoy attention from what I see because she has a lot of tattoos and some bull ring in her nose when she's much to old, giving people a reason to talk. My only advice is that she needs to stop telling people that she is "retiring" every few months for attention because it just makes people like me come to sites like this to see whats going on.

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brooksie211
Napa, US
Feb 21, 2012 5:22 am EST

Whoa, I forgot about how many petty people still troll the internet under the guise of a fake name to talk crap about someone they obviously don't like on a personal level. I wonder how many of you actually own your own business Why don't you post your real name and lets see if you still are willing to put it out there. And I don't want to see all of your fake posts about how you own your own businesses - if you did you'd know how rediculous this whole thing is and wouldn't be bothering with this stupid forum.

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fbphotographer666
, US
Feb 16, 2012 9:02 am EST

Sarah, does it hurt your feelings that you can't be as beautiful or as talented as your models like Lourdes? or Dejah? Is that why you are trying so hard to change your look? First it was the GAWD AWFUL blonde hair and crooked tattoos on your chest and hands but now it's the bull ring? LMFAO! And does Aldo know you are trying your hardest to impress some 20 something year old little boy that you were allegedly trying to hook up with your SISTER!? You are pathetic and a hypocrite! Did anyone else catch her fb "apology" for changing (alleged) appointments, and delaying finished product because of her "sick" family? And then a few minutes later, posting that she has "last minute" 100 dollar shoots this weekend?WTF?And I saw your sorry ### at Target and you sure as hell weren't with your kids nor did you look like you were taking care of anyone BUT yourself. Why not FINISH the work that's already been paid for rather than trying so hard to get more! And I just love how this woman no longer has a legal business and is just pocketing the cash.

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rupaul
, US
Feb 11, 2012 9:03 am EST

She looks like a man in drag to me

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TheSituation2.0
, US
Feb 03, 2012 4:15 pm EST

Sarah takes so many pictures of HERSELF claiming that she is showing off her "makeup" (wich is layered on) but has anyone noticed her face is crooked and her lips are uneven, even AFTER she draws them in? Makeup artist? Really? LMFAO!

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R.U.Serious?
, US
Jan 15, 2012 5:58 pm EST

Ugliest and fakest couple in Napa! Not worth the time or money.

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DirtyStudios
, US
Jan 01, 2012 7:24 am EST

Her apartment is her studio and you will smell like her house when you leave so if you have somewhere to go bring lots of body spray!

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CartoonNetwork
, US
Dec 29, 2011 6:51 pm EST

I think she overdoes it in photoshop but if people want that plastic look then she's the one to do it. She worked on some black girls recently and they looked so fake I thought they were cartoons!

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still waiting on xmas eve
, US
Dec 24, 2011 9:09 pm EST

I took advantage of one of her "specials" and am STILL waiting for her to finish the job. As many photos as she took, she doesn't edit many at all and she definitely doesnt let you choose the ones you want. I am the most disappointed with how long the process takes and the excuses that she has for why her deadlines are not met. She was out every day shopping and spending time with her sister, etc. but then all of the sudden she was struck down with a severe fever and had to "postpone" her editing. What the hell was she doing all this time? And her "your edits will be done by Christmas" deal was taken literally. If you planned to have them printed and gifted online, then that is no longer an option. Sarah can be a nice enough person but she is full of lame and unprofessional excuse after excuse. After meeting her in person and dealing with this whole ordeal, she seems a bit lazy to me and is someone who does not know how to manage her time well at all. My suggestion is to save your money and go to someone with a little more business sense.

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bloodberry916
, US
Dec 11, 2011 4:00 am EST

She fixed her hair! But now she is wearing glasses trying to LOOK smart, but if you have ever met her it is evident that maturity and intelligence are not her strengths.

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QueenB91
, US
Dec 08, 2011 10:25 pm EST

She just posted she is going to be a medical care provider! How can she try to take care of others if she can't take care of herself her business or family? How sad.

Oh how people who think they are so better than others have fallen! 100 dollar shoots? Hilarious!

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MovieMagic707
, US
Dec 05, 2011 2:43 am EST

Just saw Sarah and Aldo at the movies. OMFG! NOTHING like their photos! Her hair looks like ### and she looks like a raccoon! Makeup artist- no thanks. Do you really need that much to go to the movies? WTF!?! And she wonders why people talk about her! GAWD! Look in the mirror! And STOP editing your pics because when we see you in person it's an EPIC FAIL!

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justturned19
, US
Dec 03, 2011 6:26 pm EST

Is it just me or is anyone else uncomfortable with the husband, Aldo HernandezPhotography "liking" all your pictures. Can anyone say fb stalker?

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AllGrownUpinNapa
, US
Nov 30, 2011 2:04 am EST

REWARD FOR INFO: If anyone has information or knows who put a threatening note on my sister Raquels car last night or today, please send us a message and your identity will remain anonymous and you will receive a reward. We've already filed a police report and if you're reading this, you'd better hope the police find you first.

-SCH

HI MY NAME IS SARAH AND I AM A PROFESSIONAL. Please contact me for high prices and long wait times as I continue to spend hours on the internet, coloring my hair, taking photos of myself and trying to hang on to my youth by threatening my much younger sisters enemies on my business page. I also enjoy spending your hard earned money and trying to be cool. I am a great role model for young children (especially my own) as I encourage and threaten young teens who don't like me or my sister. Oh and before I forget, I also want to say thank you to all of my fb friends who act nowhere near their age as they continue to give this great city of Napa a terrible reputation.

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Raiderz4Life
, US
Nov 21, 2011 2:39 am EST

Sarah=Cabrona! Stop wearing those damn hats and take some time to respect my homegirls wedding pendeja! You looked like ###!

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WorththeWait???
, US
Nov 14, 2011 5:30 pm EST

While Sarah is spending time and money on tattoos, hair and GAWD AWFUL hats, I am still waiting for my photos. I thought I'd see something over the weekend, especially since she claimed to be "editing" til death but she is still alive and I am still waiting. I understand that independent businesses usually take more time than a professional service, but THIS IS HER JOB! Her studio is in her home, her computer is in her home, what's her excuse? She doesn't work full time someplace else and do this on the side, so why such a long wait? If you aren't a friend or "model" then she rushes the work and you won't be happy. She is unprofessional, defensive, and SSSSSLLLLLOOOOOWWWW so beware.

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MACArtistamI
, US
Nov 11, 2011 5:04 am EST

Sarah Cabrera-Hernandez
I'm thinking about taking a long break, I'm an artist, not a business woman. I'm tired of dealing with crazy people who aren't aware that I'm human and that I have a life that's being completely neglected because of this. I'm too busy and too behind and now just too tired.

Words of a complaining, unprofessional drama queen who needs attention.
And I saw her hair too, OMFG! What happened! Why would anyone CHOOSE to do that!?! That with her huge crooked tattoo on her flabby chest makes for a good laugh. kekekekeke

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NapaB*tchesRule
, US
Nov 09, 2011 2:07 am EST

Sarahs new do looks f*cking hideous! Did her hair dresser get a "trade" to dye hrt dark hair blonde/red? The streaks made her look like a skunk and now, i don't know wtf I saw! The new colors with tattoos all over the place just makes her look like she is going through a mid life crisis! She is trying so hard to "fit in" with all the "models" she works with! LMFAO! Pathetic really since it's just another sad attempt to keep her lame husband interested.

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successones
Saint George, US
Oct 31, 2011 12:20 am EDT
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Another half and half situation. Here's my main advice.

If you don't feel comfortable about Sarah's work, go to a professional makeup and hair salon. She does not make any guarantees in the business terms that you will absolutely be satisfied or your money back. Also for some a professional establishment is better.

If you do not mind working with someone who clearly works on their own and is not a part of a professional salon service, then by all means go with Sarah. There's lots of Sarahs in the industry and you'll likely find one that suits you. Just don't forget to search the name first.

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giggles87
Napa, US
Oct 30, 2011 11:54 pm EDT

"If you don't try TOO hard, your work tends to have a more elegant quality that appeals to far more people." So true!
She posted this on her facebook. Is anyone else laughing at how ironic this quote is, especially given her over the top attempts to be innovative and creative? Sarita, you try the HARDEST to be someone you aren't and there is nothing elegant or appealing about you or your work. You and several of your "models" try a little too hard if you ask me! LMFAO!

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MUAtotheStars
, US
Oct 25, 2011 7:47 pm EDT

Sarah C. Hernandez, also known as Sarah C. to those who knew her before she became this arrogant snot, continues to rant about how much work she has to do. Frankly, many of us are tired of it. We hear it when we see her, we read about it when we sign on to fb, and people who pay for her services have to deal with it first hand when your work is not ready. Or what about her "temporary" price cuts? Even discounted, they still cost more than they are worth. And after reading the other posts, I see I am not the only one who thinks that she is unprofessional! She has pending jobs and is asking for some patience as she "catches up" and yet she is posting photos that she took this weekend!?! Again ladies, you are not a priority unless you are a personal friend or she thinks that you are attractive enough to post on her "business" page. And has anyone noticed how her slimy husband fb stalks the attractive laides all the time and disrespects her all the time?

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Kristen C.
, US
Oct 24, 2011 1:03 am EDT

Why is she promoting discounted shoots and trades when she isn't done with the jobs she already has "backed up"? This is exactly why sch studios had to downsize in the first place. No business sense and unless she thinks you can get her on the map or get something free out of you, your pictures are her last priority! She even did yet ANOTHER shoot of her sister and edited it the same day instead of finishing up on jobs she took weeks ago. Unprofessional, inconsiderate, and so overcharged that now she has decreased her pricing! Bet that makes those few who paid top dollar for mediocre work feel pretty foolish right now.