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Shiekh Shoes
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1.5 32 Reviews

Shiekh Shoes Complaints Summary

2 Resolved
21 Unresolved
Our verdict: If considering services from Shiekh Shoes with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Shiekh Shoes reviews & complaints 32

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6:55 pm EDT
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Shiekh Shoes Refund

On 4/27/22 at 04:05pm my daughter an I went into the location 2550 somersville rd #65 Antioch,ca 94509. Ms. Ramya assisted us in buying the air Jordan 1 high gold/ light bordeaux- white in a size 7y and 6 1/2y. I was told that you can get a sandal for $5 for each shoe purchased. For some add reason the sales person rung up each shoe with the wrong sandle. I went to the same location to return my Jordan size 7y because it was to big an I also brung my sandal back as well. I was under the impression that my sandal an Jordan were rung up together but they were not. On 5/21/22 at 2:40pm i retuned both shoes but did not receive my full credit back. The manager kept insisting that is was due to the discounted sandal I received but I returned it as well so I should get full credit back. My daughter kept her sandal and Jordan so in that case my return was not processed correctly. The manger was not helpful an did not want to give me my full refund back stating he didn’t want to have his draw short for the day. Can someone please help. Tina Taylor [protected]

Desired outcome: I need my full refund an apology. Also educate the managers on duty on how to treat customers. Also to own up to their employees messing up when they make a mistake an do whatever it takes to fix it an help the customer.

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1:28 pm EDT
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Shiekh Shoes app raffle

The app clearly tells you "not a winner", what happens when you get a winner though? Oh the app won't even let me confirm the win! Just says pending days after all the others have said not a winner... your app and raffle system is a joke ! Why can't you fix your app? Or at least let someone win the shoe when they are picked and your app won't even let the winner confirm anything!

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7:37 pm EST

Shiekh Shoes worst customer service

I was told by an associate in the San Bernardino store if I applied for a subscription I would get 20 dollars off but what he didn't say is they were going to deduct those 20 dollars later and every month charge me 35 dollars. At first he said they wouldn't charge my card unless I authorized it. Ones I saw they were going to charge me monthly I called customer service and they said they would call me back to help me. They never called me back so I called again and she said the same thing ones again no phone call back. I have received the worst customer service experience. It's been a week and noone has called me back.

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5:14 am EDT

Shiekh Shoes don't buy from shiekhshoes! they cancelled my order and refund process is taking way too long

Bought a pair of boots from www.shiekhshoes.com and after I paid I didn't receive any confirmation. 5 days later I contacted their support to ask about the status of my order and they said that my order was shipped and promised to provide me with all the necessary confirmations.
Few days later I received a notification stating that my order got cancelled and was returned to the warehouse. I contacted ShiekhShoes and they said that refund was already processed. That was over a month ago and I did not receive my money yet.
Last time I contacted them they said that I have to be more patient.
Don't buy from ShiekhShoes!

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3:52 am EST

Shiekh Shoes Scam

I have ordered a pair of boots from www.shiekhshoes.com website and did not receive them. I tried to contact ShiekhShoes myself but they did not reply. They finally replied two weeks later and said that they cancelled my order because my boots were no longer in stock. They said that I'l be getting a refund within a couple of days, but even one week of waiting there was no sign of my money! I would not recommend this company to anyone, because they are not reliable and they are true scam! I want my money back!

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1:42 am EDT

Shiekh Shoes Did not receive my order

I have purchased a pair of shoes from www.shiekhshoes.com. I paid for my order and they sent me all the confirmations and even a tracking number. About three weeks later I received a notification from Shiekh Shoes stating that my shoes were delivered. But I did not receive anything and that was strange! I contacted Shiekh Shoes and told them that I got a message but did not receive my order. They asked me to check again.
Later I found out that they messed everything up and that my order was sent to the wrong address. Never received my shoes or my refund.

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12:22 pm EDT

Shiekh Shoes Their shipping wasn't for free

People, be careful with the company www.shiekhshoes.com. I have purchased boots from them and it was mentioned that the delivery was for free for the orders over $50. I proceeded to pay and was sure that the order would be for free, because my boots cost about $70. But when I paid, I noticed that there was no free shipping and I must pay. They are artists and don’t trust to their speeches and info on the website.

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9:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Shiekh Shoes Poor Service Receiv ed

I went to their website to purchase goods, after browsing there were shoes that appear reasonable on the website so I look for my size and put them in my shopping cart to purchase. There was no indication on site that the shoes would not have been available, therefore I went ahead and charged my credit card for the total cost including shipping cost. I got this in my mail immediately after the purchase was made "Your Order has been confirmed. Order Number: 674456 thank you for shopping at Shiekh Shoes. We received your order on 1/5/2013" To my surprise I received another email stated and I quote "one of the items, you requested was rejected by quality control. When they discovered the merchandise in the box did not match the item ordered. We also checked our stores and SKU# 86903 (Size 9.5) is sold out in our chain. We are currently waiting for other item(s) to arrive in our warehouse to fulfill your order." One would think that if they are selling a product, they would ensure it is in stock before collecting. Once the card is charge there is a fee from my bank associated with the charge, i was upset and told them how I felt. I went back on site and looked could find any for the price I had paid that suits me, however I choose one that cost a little more and told them. I got another email that states another one of the product I purchase was also not in stock, that got me more upset, so I wrote to them explained that I shouldn't be the one to inconvenience they ensure that i am a satisfied customer. That went to fall ears because the response i got back was that I should choose shoes same price or they can shipped my goods less what they don't have in stock until they do. I didn't agree so i went and choose two different pairs of shoes that cost $7 more and updated my payment method with a different card and informed them to take the difference from it. After giving then the approval to deduct the updated card and I still got email about wanting approval to deduct from the old card the amount that I knew wasn't on it.
The order # is 674456 and it was placed on the 5th of January 2013 and up to the 28th January 2013 I didn't get my goods, I got frustrated and told them if they cant deduct it from the updated credit card, please refund me. They were very quick to prepare the refund without seeing how best they can rectify the situation and make me a happy customer, after all that i went through. I demand compensation for my inconvenience and my lost of time.

Thanks
Veronica Ellis

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Koko A
Lawrenceville, US
Mar 13, 2012 2:42 am EDT

I ordered and paid for shoes in November of 2011, today is the 12th of March 2012 and I still haven't gotten my order or gotten a refund.
Order Date Shipping Status Order Total Order Status
463284 11/18/2011 7:59:59 AM Not Yet Shipped $67.67 Processing

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10:59 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Shiekh Shoes Bad Customer Service

Have item available online but when you order they have item on back order and fail to inform customers.
Company fails to keep customer informed about order although they took payment from customer.
Due to poor customer service and extremely long shipment period this will be my first and last time ordering from this company!

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2:51 am EST
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Shiekh Shoes Terrible online website. False Advertisements

They have the best shoes. But they false advertise.
This has happened to me 3 times.
I ordered 5 pair of shoes the 1st time, and 2 months later, i recieved 2 pairs. they did only charge me for 2 however, thank god. they arent that shiesty. But the 2nd time i ordered 3 pair and only got 1. They shouldn't post the shoes if they are just going to follow up with an email saying they are out of stock in the warehouse...

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skynerd1
everett, US
Feb 09, 2011 2:16 am EST
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Shiekh shoes is HORRIBLE! Overcharged my card twice! NEVER AGAIN!

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J
8:11 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Shiekh Shoes Job scam

Don't even consider giving your resume to this firm. You can also see the other complaints about the online shopping from this firm. They offer a high management position and they scheduled an interview only 2 days after receiving my resume. Now I am worried about a potential ID theft. Just stay away from this firm!

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Update by J. Cameroon
Dec 29, 2010 11:24 am EST

Sorry for the confusion, this is not true!

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The complaint has been investigated and resolved to the customer’s satisfaction.

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2:16 pm EST

Shiekh Shoes Do not order with these people, they will get you

They will charge your credit card multiple times, even when the site says there's an error they keep charging it, i went into the negative becuase they charged a $60 pair of boots 3 times on my account, then i call & they say it takes 3 days for the money to be accredited back to the acct.! Do not order with these people they will get you!

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sneakershoes
phie, US
Oct 16, 2013 4:44 am EDT

The Air Jordan Men shoes :Adopted a rare texture similar to pearl wings logo design, and the only white personality design, and looks more valuable new sole design, transparent rubber, more important is that it USES the original trapeze signs, this logo in Michael Jordan 3 generations are not seen. This edition of Michael Jordan 1 also have replaced the original version of the double with two great silver trapeze signs. the air jordan 1 shoes from http://www.sneakershoesshopping.com/Jordan-1-Retro_320_1.html

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David20
Evansville, US
Jul 14, 2011 9:12 am EDT

LOL, shiekhshoes.com is the most manipulative site i ordered from. Okay, so this is the comment similar to the one i posted: "Shiekhshoes.com lies when it says receive this item by ...(date) if you order by...(date) when you actually recieve it alot later. The delivery time is horrible. Personally I'm never ordering from shiekhshoes.com again." 6 hrs later, I decided to checkup on my comment. And under customer ratings it claimed that I said: "I ordered these shoes Friday at 5:35 pm and they shipped the following Monday. Site claims 2-3 "business" days to process and they did it in 1!" ...WAIT, WHAT? ARE YOU FKING KIDDING ME? I should sue this stupid website for falsifying my comment/testimonial.http://www.shiekhshoes.com/p-18965-mens-court-graffik-sn.aspx

Shiekh Shoes Customer Reviews Overview

Shiekh Shoes is a popular online retailer that specializes in footwear for men, women, and children. The company offers a wide range of shoes, including athletic shoes, boots, sandals, and dress shoes. Shiekh Shoes has received numerous positive reviews from customers who appreciate the company's high-quality products, affordable prices, and excellent customer service.

Many customers have praised Shiekh Shoes for its extensive selection of shoes, which includes popular brands like Nike, Adidas, and Puma. Customers have also noted that the company's prices are very competitive, making it an excellent choice for budget-conscious shoppers. Additionally, Shiekh Shoes offers free shipping on orders over $75, which is another perk that customers appreciate.

Another aspect of Shiekh Shoes that customers have praised is the company's customer service. Many customers have noted that the company's representatives are friendly, helpful, and responsive to inquiries. Additionally, Shiekh Shoes has a hassle-free return policy, which makes it easy for customers to return items that don't fit or meet their expectations.

Overall, Shiekh Shoes is a highly regarded online retailer that offers a wide range of high-quality shoes at affordable prices. With excellent customer service and a hassle-free return policy, it's no wonder that so many customers have had positive experiences shopping with this company.
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