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The good, the bad, and the ugly - discover what customers are saying about Sunny Group

Welcome to our customer reviews and complaints page for Sunny Group. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Sunny Group.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Sunny Group's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Sunny Group, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Sunny Group. Your feedback is an important part of our community and will help others make informed decisions.

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D
10:52 am EDT

Sunny Group I have a big cash out problem with Casino Fortune and Mapau Casino

I have a big cash out problem with Casino Fortune and Mapau casino.I have two withdrawals at them. One $3800+ dollar and the other one- about $1750 dollar. I made my cash out first time at these casinos in December 2005. Since then i didn't receive the money. Recently, i wrote a lot of emails to the different addresses of the casinos-not a single one was replied. Then i started calling them on the phone. Usually the answer was that the cashier man is absent or that the system is down or something else. Finally i got to talk to somebody called Damian. He promised to pay in several days. No need to say- i wasn't paid on the promised date. Then i called again and again. And now- their phones don't answer and i am worried about what will happen to my money.

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7:19 pm EDT

Sunny Group They have been horribly slowpaying my $42,000 cashout

I hit a pat royal back in April, and was even featured in the casinos newsletter. Since then, they have been horribly slowpaying my $42, 000 cashout. So far I have only received $20, 000 of it, and that is after a LOT of complaining via email, live chat, and posts on Winner Online. In the beginning they promised me $2000 a week in payments. If that were true, I would be completely paid off already. I withdrew on April 17th. I am worried they are going to stiff me for the rest because of the new law in the US. : I have a copy of the newsletter they featured me in with my win as well as a screenshot of my win and everything else not that they're trying to dispute any of that... they are just slowpaying or possibly no-paying at this point I think it is ridiculous that I am not paid my win half a year after the fact. It makes me very angry.

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7:16 pm EDT

Sunny Group Do not answer on my emails and their phone is always unavailable

I made a withdrawl on 26th September 2006 for £1500. There were no bonuses attached On 3rd October I received an email asking me to sign a form containing my list of credit card transactions. I did this and sent it back by email. After several days my withdrawal was still waiting so I sent another email making sure that they had received my form. No reply. Since then I have sent 7 emails to the above addresses. I tried to phone but always get a message saying that the number is unavailable. Online support don't answer and sometimes the icon isn't even present on the page. I have never had a problem with this group before and I am getting desperate with Christmas coming up, and I don't know what to do next.

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7:13 pm EDT

Sunny Group Not a single response to numerous emails

I requested a withdrawal of 700 from this site on Oct. 6, 2006. On the same day I also requested a 100 withdrawal. The 100 was processed but I never got the 700. I sent emails to all the addys listed above and have not received a single reply. In my account log it says that the cashout was declined and then it shows it as resubmitted on Oct. 13th. Its status is now pending... I feel cheated since I deposited money and have been waiting for a cashout all this time. And their lack of support is very sad... not a single response to numerous emails.

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Artolle34
, US
May 17, 2010 10:22 am EDT

They give me the run around, they ignore the emails sometime, sometime they say they pay but simply does not pay. I have to fight for any small payment from them. I played at February 2006, I won $20, 000 and they processed only $6000. It has been 8 month and they processed only small part of my cashin. 3 times $2000 to be accurate and it was a pain in the ### to make them pay even that.

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