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1.4 30 Reviews

Talk With Lead Complaints Summary

3 Resolved
27 Unresolved
Our verdict: With Talk With Lead's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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C
10:20 am EDT
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Talk With Lead Unlawful credit card transaction and receiving threatening emails from Talk with Lead

On 10 April 2021, I sign up for a free trial period. I canceled the free trial period by sending two emails dated 13 and 14 April 2021 respectively. This organization acknowledged both these emails on the latter dates. Unfortunately they billed my credit card for R1688 on 24 April 2021. I disputed the transaction and their response on the same date was that I should have canceled via their website. Not once in their email responses dated 13 and 14 April 2021 did they mention that I should cancel via the website. I also checked their website and nowhere does it state that you should cancel via the website. Then to make matters worse they billed me again on 03 May 2021 for a product I never used and threatened to report me to the credit bureau for fraud. How sickening clsimi that I deceived them. I since report them to the police and other legal authorities in South Africa. This is an outright violation of human rights.

Desired outcome: I want my money back

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C
10:41 am EDT

Talk With Lead Help me to install wizard code on 14-days free trial

They quoted me a 14-days free trial.

By end 0f 13 days, they charged my CREDIT CARD by $112-99, through PAYPAL

I claimed that I never have chance to install, as permission must be obtained from WEB DEVELOPER (ERA NETWORK - A local MNC REALTOR COMPANY, WITH 8000 salespersons

By the time, it was rejected by WEB DEVELOPER, they rob me of $112-99.

Then the long contesting came, when I wanted to close account, but their system rejected as my account cannot be closed as there is rolling recurrent debits of $112-99 every 15 days

They threatened:

I QUOTE:

Please be advised that your Visa/MasterCard was declined for the month's of Mar 2021 AND APRIL 2021

Update your payment information online by clicking here https://www.talkwithlead.com/Contents/login.aspx

Your username is : [protected]@gmail.com

You may also contact our office to make alternate arrangements. The Credit Card Processing Bank is a members of Transunion and Equifax credit Bureau. All non-payments are reported to the Credit Bureau by the Credit Card Processing Bank and NOT by our company within 90 days. The Credit Card Processing Bank has your personal information on file and this is done automatically by their system. This dept. will affect your credit rating and possibly interfere with your efforts over the next seven years to finance your home, obtain a bank loan and your ability to secure a credit card. Your prompt attention to this matter is advised!

We look forward to hearing from you.

Thank you,

Maria, Talk With Lead Customer Care

P.S. Trade World Corporation will appear as the company name on your credit card statement.

UNQUOTE

Most of the documents were inside exchanging email, SMSes and WhatsAPP messages, which I don't know how to extract, but just copy and paste ONE of their famous threat above

Desired outcome: Refund me MARCH AND APRIL 2021 CHARGEs of US$112-99 (twice)

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1:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Talk With Lead Spam Email - CONSTANTLY!

I have now tried to unsubscribe 20+ times... You read that correctly... TWENTY... I've had phone calls with the manager Andy who said its not his responsibility to remove me from their list, its his admins. I spoke with his admin and personally asked her to remove me from their list 3xs by phon, 1x from andy and a bunch of unsubscribes from their emails (When every they feel like having the legally required unsubscribe button half the time) I've emailed back mulitple times asking them to remove me from their list. This is getting out of hand and becoming more of a harrasement case than just a spam case. I would NEVER... EVER... EVER use this company. Its a joke! And their customer service is brutal. I hope no one gets stuck on their scam spam email list. This is worse than the CRA/IRS fake calls. At least if you yell at them, they stop calling.

Desired outcome: Have them remove me from their list!!!!

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Mail Chimp
,
Apr 13, 2021 5:05 am EDT

Please click on the unsubscribe link in the email. Contact support for help. Do not send messages here for support.

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Author of the review
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PissedRyan
Burlington, CA
Apr 13, 2021 7:50 am EDT
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Replying to comment of Mail Chimp

If you read the complaint, you will see that I attempted to unsubscribe (now 23 times) from using the unsubscribe link, from replying to the emails and by calling.

Do not tell me how I should handle things when clearly this company is in major violation of CASL and CANSPAM laws.

Reading other reviews, it's very evident this an ongoing issue with others as well. Starting with the unwanted initial spamming of the word press contact forms to the incessant hounding of emails.

If I was unsubscribed, we wouldn't be having this conversation.

ComplaintsBoard
S
6:17 pm EDT
Resolved
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Replied
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Talk With Lead Bombarded by their spam

They're spamming my business and ignoring my request to "unsubscribe" from something I never asked for. When I called them to complain, they told me that by contacting them, I'll be getting more calls/emails/texts. So far, they haven't lied. I noticed that you can't go to their website and get taken off their list so you need to call. Doing that (according to their worker) ensured that I'd be getting MORE attention from them. He did tell me to call back and dial a different extension. The woman I spoke with there assured me that my request would be honored. I'm still waiting...

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K
3:26 am EDT

Talk With Lead Clicking on our ppc ads costing us money to pitch service.

These people keep clicking on our ppc ads and running up our budget.. Just to pitch thier service.. Very unethical

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6:09 am EDT
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Talk With Lead Talkwithlead

I am charged for only trying out without me been informed. This scam. I am not even aware of their payment plans or any details. Thank god I remove my card immediately.. They tried to debit my account again for the useless service the second month. Please I am not interested. Dont send me emails again. I tried to unsubscribed but it saying I have to pay..

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PissedRyan
Burlington, CA
Apr 13, 2021 7:47 am EDT
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If you read the complaint, you will see that I attempted to unsubscribe (now 23 times) from using the unsubscribe link, from replying to the emails and by calling.

Do not tell me how I should handle things when clearly this company is in major violation of CASL and CANSPAM laws.

Reading other reviews, it's very evident this an ongoing issue with others as well. Starting with the unwanted initial spamming of the word press contact forms to the incessant hounding of emails.

If I was unsubscribed, we wouldn't be having this conversation.

ComplaintsBoard
P
11:48 am EDT

Talk With Lead unauthorized credit card charge of US 112. on the 23 march 2020. I think you are an scam.

your lack of honest selling tecnics, I took the 13 days free trail, I canceled the trail after 2 day because I found the program to be realy bad for my bussiness, still after you wrote to me asking why I canceled I gave you my reason you still charged my credit card with US 112. on the 23 march 2020. I think you are an scam. I did ask Visa to undone the charge, you people are a ripoff, I want my money back.
pedro godoy
email. [protected]@parapentemaitencillo.cl

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L
8:45 am EDT

Talk With Lead spamming daily

You pack of...
Thanks for finding my website and spamming me through my contact us link with your useless website! Yes, you did do that! I will continue to report your abuse and block you! I didn't sign up to anything!
Don't reply with this either... "We do not send spam emails. We do send marketing emails. Please click the unsubscribe link in the email. If this is not working for you, please contact our support department for help." Get a life! I will not click on any of your links to unsubscribe! People will continue to read your 1 star reviews and see the truth no matter how you try and hide it!

"Message

Hey there, I just found your site, quick question…

My name's Eric, I found xxxxxxxx after doing a quick search - you showed up near the top of the rankings, so whatever you're doing for SEO, looks like it's working well.

So here's my question - what happens AFTER someone lands on your site? Anything?

Research tells us at least 70% of the people who find your site, after a quick once-over, they disappear… forever.

That means that all the work and effort you put into getting them to show up, goes down the tubes.

Why would you want all that good work - and the great site you've built - go to waste?

Because the odds are they'll just skip over calling or even grabbing their phone, leaving you high and dry.

But here's a thought… what if you could make it super-simple for someone to raise their hand, say,"okay, let's talk"without requiring them to even pull their cell phone from their pocket?

You can - thanks to revolutionary new software that can literally make that first call happen NOW.

Talk With Web Visitor is a software widget that sits on your site, ready and waiting to capture any visitor's Name, Email address and Phone Number. It lets you know IMMEDIATELY - so that you can talk to that lead while they're still there at your site.

You know, strike when the iron's hot!

CLICK HERE http:// www. talkwithwebvisitor.com to try out a Live Demo with Talk With Web Visitor now to see exactly how it works.

When targeting leads, you HAVE to act fast - the difference between contacting someone within 5 minutes versus 30 minutes later is huge - like 100 times better!

That's why you should check out our new SMS Text With Lead feature as well… once you've captured the phone number of the website visitor, you can automatically kick off a text message (SMS) conversation with them.

Imagine how powerful this could be - even if they don't take you up on your offer immediately, you can stay in touch with them using text messages to make new offers, provide links to great content, and build your credibility.

Just this alone could be a game changer to make your website even more effective.

Strike when the iron's hot!

CLICK HERE http: //www. talkwithwebvisitor.com to learn more about everything Talk With Web Visitor can do for your business - you'll be amazed.

Thanks and keep up the great work!

Eric
PS: Talk With Web Visitor offers a FREE 14 days trial - you could be converting up to 100x more leads immediately!
It even includes International Long Distance Calling.
Stop wasting money chasing eyeballs that don't turn into paying customers.
CLICK HERE http: //www. talkwithwebvisitor.com to try Talk With Web Visitor now.

If you'd like to unsubscribe click here http:
//talkwithwebvisitor.com/unsubscribe. aspx? d=xxxxxxxxx"

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6:11 pm EST

Talk With Lead talk with lead

This company will SPAM by finding a way to automate entry into a site's wordpress form. They then "sign you up" for their SPAM and offer a fake "opt-out" link.

They are clearly spammers & scammers and should be immediately shut down for harassing honest business owners.

Additionally, if you go on to their site to get the phone number and then phone, they simply hang up on you. This has been going on for months now and I have been continually harassed by someone there who claims to be "Randy".

Please shut down this dishonest company.

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John Mariner
, US
Oct 01, 2019 1:53 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This is a world-class LEGAL scam. I cancelled my account within the proper amount of time, they never cancelled it and said I never did it, which is an absolute lie. Then they proceeded to charge me month after month, while still harrassing me saying that "this month's payment was declined" every month, harrassing phone calls and emails. I had to block their number on my phone, they literally call me every single day... I know this because even though their number is blocked, they can still leave me a voicemail which still shows up in my voicemail... and they do it EVERY SINGLE DAY... even though my card gets charged EVERY SINGLE MONTH. I also had to mark them as spam so I would not get their BARRAGE of emails saying "payment declined, payment declined, payment declined". Yet THERE IS THE CHARGE ON MY STATEMENT... EVERY SINGLE MONTH. I have disputed the transactions with my bank and LOST the disputes, because this [censored] "talkwithlead" had convinced them that I never cancelled my account, WHICH I DID. And NOW to cancel my account, I have to log in and add ANOTHER credit card number in order to cancel it! They really have me by the BALLS here, and there is NOTHING i can do about it! Today I looked at my statement and I have FOUR charges from them! All that happened simultaneously today. One of them was for DOUBLE the amount! So really its technically five charges... so I've now been charged NINE times for a monthly service that I signed up with for FIVE months ago. This is a REAL royal crock of garbage... DO NOT SIGN UP FOR THIS SERVICE AND GIVE THEM YOUR CARD NUMBER, WHATEVER YOU DO!

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Melodie Murphy
, US
Feb 06, 2019 11:38 pm EST

Utterly disgusting business practices. Trying to sign me up to make sure I answer my customersws/leads quickly and they dont even bother to call! They just spam you via your website with an insulting message, dont answer when you try to contact their management o lodge a complaint and then tell you they signed you up as a VIP. Disreputable and untrustworthy in every way.

If you have control of this on your website, block the IP of the spam message or they will just keep spamming you over and over.

ComplaintsBoard
I
11:39 am EDT

Talk With Lead unsolicited email spamming

We never signed up for any services, ever, that are remote to what the business offers. We kept getting spammed from our own site contact forms for days, until I finally went on their site and asked them to stop. No Reply, they just started sending 3-5 a day now. This company is unethical in its contact practices and I would be careful about doing business with them. They show little respect for people.

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Ross Grishin
, US
Jan 07, 2024 1:41 pm EST

After I had an incident with this “company” few years ago, now they decided to send me a 225.99$ bill 🤦🏽

I have no relation with this company and they are not reliable

They don’t have a real product and that’s why they conduct such a poor scamming tactics

Stay away in any cost

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walden411
, US
Sep 25, 2022 8:42 pm EDT

Company keeps sending me fake invoices and I don't use their services. They do not provide proof of an agreement but just keep sending me invoices.

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Mike Harris - C21
, US
Aug 18, 2022 4:10 am EDT

If You get an email from this company...do not open reply...you will start getting invoiced

I have asked Talk with Leads to Phone Me...no calls...and there is no way to contact Talk with Leads

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Mike Harris - C21
, US
Aug 11, 2022 5:15 am EDT

In 2018…they were charging $10 / month, and increased price to $100 / month without my knowledge…I canceled this service immediately..

In 2022 (4 years later) Talk with Leads say I have an outstanding balance of $168…

I’ve ask them to call me..as there is no way of calling them

Do not use this company…billing and service is a scam

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Ross Grishin
, US
Feb 15, 2020 11:49 pm EST

Stay away from scammers
Visit talkwithleadscam.com for all the information
They constantly sending you spam emails even though you asked them many times to stop and they said they will
Stay away from this garbage and read online reviews about those clowns

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Derek Brown
, US
Jan 13, 2020 4:28 pm EST

I concur to all of the above. PROFESSIONAL SPAMMERS! Email spammers, contact form spammers, text message spammers. Who the heck wants to do business with spammers!?!

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Adrian Spam Hater
, AU
Dec 11, 2019 11:04 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Bunch of spammers hacking my website's contact form. No way I would ever do business with people like that. Stupidity at its worst.

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salim Xavier
, US
Nov 11, 2019 8:13 pm EST

This company is just bad news, they send you lots of emails and they demand payment even when their system does not work. I don't recommend this company to anyone because you will be a victim, a guy called Ron will harass you with emails and it's so annoying. Now i struggle to concentrate on enlarging my business please shut this company off

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Maryann2e
, US
Oct 23, 2019 3:22 pm EDT

same deal for me can not get it cancelled, did I thought about 6 months ago, and right after I got off the phone got a text saying welcome to my 15 day trial, I called them back and they said don't worry your cancelled... then my card expired that they had and this month we are back to you can't cancel until payment made, made the payment now have to wait 24 hours for account to unlock, then you have to get a special code sent to you to cancel after you apply, then .. you maybe get to cancel but doubt it. They are the scum of the earth! any one who works there is also!

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John Mariner
, US
Oct 01, 2019 1:53 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This is a world-class LEGAL scam. I cancelled my account within the proper amount of time, they never cancelled it and said I never did it, which is an absolute lie. Then they proceeded to charge me month after month, while still harrassing me saying that "this month's payment was declined" every month, harrassing phone calls and emails. I had to block their number on my phone, they literally call me every single day... I know this because even though their number is blocked, they can still leave me a voicemail which still shows up in my voicemail... and they do it EVERY SINGLE DAY... even though my card gets charged EVERY SINGLE MONTH. I also had to mark them as spam so I would not get their BARRAGE of emails saying "payment declined, payment declined, payment declined". Yet THERE IS THE CHARGE ON MY STATEMENT... EVERY SINGLE MONTH. I have disputed the transactions with my bank and LOST the disputes, because this [censored] "talkwithlead" had convinced them that I never cancelled my account, WHICH I DID. And NOW to cancel my account, I have to log in and add ANOTHER credit card number in order to cancel it! They really have me by the BALLS here, and there is NOTHING i can do about it! Today I looked at my statement and I have FOUR charges from them! All that happened simultaneously today. One of them was for DOUBLE the amount! So really its technically five charges... so I've now been charged NINE times for a monthly service that I signed up with for FIVE months ago. This is a REAL royal crock of garbage... DO NOT SIGN UP FOR THIS SERVICE AND GIVE THEM YOUR CARD NUMBER, WHATEVER YOU DO!

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Talk With Lead contacts

Phone numbers

1800 792 4060 +1 (905) 502-9991 More phone numbers

Website

www.talkwithlead.com

Most discussed Talk With Lead complaints

unsolicited email spamming
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