Menu
CB Hair and Beauty Salons Sassoon 1 Helen Of Troy Plaza, El Paso, TX, 79912, US
Sassoon company logo
Sassoon
reviews & complaints
Sassoon company logo

Sassoon

1 Helen Of Troy Plaza, El Paso, TX, 79912, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
Closed
Tue
Closed
Wed
10:00 am - 6:00 pm
Thu
10:00 am - 6:00 pm
Fri
10:00 am - 6:00 pm
Sat
10:00 am - 6:00 pm
Sun
10:00 am - 6:00 pm
ComplaintsBoard
J
2:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sassoon - V5 Pro Series #4RV Hair Dye

I recently purchased Vidal Sassoon V5 Pro Series #4RV London Lux Mayfair Burgundy @ the price of $9.94, What should of been a beautiful Burgundy color my end result was a horrible BRASSY RED! I was so embarrassed having to go out in public with this horrible color of hair, I had to go back to the store and purchase another box of hair dye to correct this problem and another $8.99 out of my pocket. This is unacceptable, I wrote a letter sent my UPC'S to the Complaint Center I got on Vidal Sassoon's Home Page, 1 Helen of Troy Plaza El. Paso, TX. 70012 They returned my letter saying THEY DO NOT MANUFACTURE VIDAL SASSOON Signed by Lorena Torres This is a straight up LIE! Everything on line gives this address of the manufacture. So whats up? Jonna Provost 2001 Hartwright Road #16 Vista, CA. 92084

Read full review of Sassoon
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.