White Castle reviews and complaints 1
View all 380 complaintsWhite Castle - beverage concern
Ordered a diet cola with my meal.
The cup was overfilled so that, when I inserted a straw, the soda overflowed onto the lid. The soda on the lid spilled onto the console of my 2006 Toyota Solara.
I immediately wriped spilled soda with a napkin. The soda had stained the metallic-gray finish on my console.
What did I put in my stomach?
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White Castle coffee put back in stores. Food burnt and the time it took to get it. Customer service Very slow service, hamburgers not prepared fresh or as ordered. Chhesburger sack on sign controlled by store 7.99 at 930pmGiving a Voice to Consumers
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11/02/2023 Thursday 3:32pm Drive-Thru
I ordered 3 cheeseburgers with extra pickles. I got the 3 burgers, but 2 had 1 pickle slice and the other had 2 slices. That's not extra in my estimation!?
I purchased from Publix your White Castle chicken breast sliders and one package of the hamburgers. The chicken sliders one two-package the buns was hard as a rock. Why?
my order was $8:18 and i received 3 cheeseburgers which is not close to that cost..this was at store #[protected]
TM #1311 sale # [protected]
september 14 2023 at 8:09 am
drive thur regester4
My complaint is that I just ordered 10 Cheeseburgers and they were salty, cheese was not melted, buns did not seem fresh, and they were not warm as they usually are. I visited the location at 158th and Harlem, Orland Park, Il, on 8/28/23 at 2:05 PM. I also did not receive a receipt.
My name: Greg Fleck
15324 Heather Ct.
Orland Park, Il 60462
never had a cheeseburger that salty ! sale # [protected]
On june 28 at 446 pm i ordered slider shakes and a free with coupon small fry i was charged 2.69 for fries and a 1.69 taken off so they were not free this was at north bergen nj ticket sale no [protected] store no 090009
O.k. not really a problem but money wise it could be I bought a package to bring for dinner instead of 6 there was 3 bigger sandwiches o.k. for me but maybe someone with a bigger family not o.k. maybe like most companies you're having a problem with your machine malfunction with packaging but we still like your burgers.
30 for 30 burgers are not $32.10 plus tax SALE# [protected] my phone # [protected] this is the second form of contact that I have made.I will report this to the Federal Government. The manager printed another receipt to show me it's the machine and she could not make adjustments to the price or compensate me for your Companys over payment in taxes
I had ordered 2 orders of cheese fries, and only got one. All the sodas where wrong. The lady at the drive thur window was to preoccupied with other stuff and i had to repeat myself several times. And i was the only person in the drive thur. She was to busy talking to the other works in the building to pay attention to my order
Online order 38852 not ready upon arrival for pick up and waited a long period to obtain order placed on 2/12/23 at 8:13 a.m. Pick up time was scheduled for 4:30 pm. I had to advise the order desk to prepare my online order due to the order not being prepared at all.This white castle is terrible with service.