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1.3 1521 Reviews

How responsive is Yahoo!'s customer service?

112 Resolved
1403 Unresolved
Very poor 🤒
We don't know much about how Yahoo! handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Yahoo! and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
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Yahoo! reviews and complaints 1521

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S
11:14 am EST

Yahoo! yahoo buzz 2018

有關Yahoo Buzz 投票

發現了非常異常嘅票數。

馬德鍾先生的票數出現異常增長:

27/11 22:05 票數20683
27/11 23:05 票數 36232
28/11 00:05 票數 53657

今天 27/11 22:05 時,馬德鐘 是20683 票,只是一小時到23:05 他的票數已升至 36232 ,
一個小時內升幅太不正常。

如根據過往記錄馬先生的每小時票數絕對沒有那麼多, 他一直都是徘徊數千票,每天增長也只是幾百票。

即使他於27/11 晚上10:05 的兩萬多票也只是由今天晚上10時才開始,之前一直都是數千票的。

而一小時後的 28/11 0:05 ,票數再一次異常增長至53657, 反幅不正常!

敬請Yahoo!盡快正視問題,馬上調查, 及扣回不當票數。

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10:52 am EST

Yahoo! yahoo buzz 2018 vote

有關Yahoo Buzz 投票我們發現非常異常嘅票數。

今天 27/11 22:05 時,馬德鐘 是20683 票,只是一小時到23:05 他的票數已是 36232
一個小時內升幅太不正常。
如根據過往記錄先生的每小時票數絕對沒有那麼多, 他一直都是徘徊數千票,

即使他的兩萬多票也只是由今天晚上10時開始,之前一直都是很少票數的。

請馬上調查, 及扣回不當票數。
今天 27/11 22:05 時,馬德鐘 是20683 票,只是一小時到23:05 他的票數已是 36232
一個小時內升幅太不正常。
如根據過往記錄先生的每小時票數絕對沒有那麼多, 他一直都是徘徊數千票,

即使他的兩萬多票也只是由今天晚上10時開始,之前一直都是很少票數的。

請馬上調查, 及扣回不當票數。

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2:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! spam

H.Wood

4:55 AM (9 hours ago)

to
Why is this message in spam?

It is similar to messages that were identified as spam in the past.
Attention,

The Department of Homeland Security have vital mission: to secure U.S from the many threats we faced as well regarding the internet Fraud. This required the dedication of more than 30, 000 employers in job vacancies that range from aviation and border security to emergency response, from cyber security analyst to chemical facility inspector. Our duties are wide-ranging, but our goal is clear - keeping America safe.

We are happy to inform you that your fund worth of US$10, 900, 000.00 (Ten million Nine Hundred Thousand United States Dollars) have been approved by the Treasury Department of the United States.Kindly get intouch with me concerning your full information for further directions.

REQUIRED INFORMATION SUCH AS:

YOUR HOME ADDRESS:
OCCUPATION:
YOUR HOME/MOBILE TEL NUMBER:
NEAREST AIRPORT CLOSE TO YOU:

I Look Forward To Read From You Soon Thanks.

Your's In Service
Hendrick Wood
E-mail Address:[protected]@yahoo.com
Tel:+[protected]

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Update by mmchalupa@gmail.com
Nov 26, 2018 2:32 pm EST

H.Wood

4:55 AM (9 hours ago)

to
Why is this message in spam?

It is similar to messages that were identified as spam in the past.
Attention,

The Department of Homeland Security have vital mission: to secure U.S from the many threats we faced as well regarding the internet Fraud. This required the dedication of more than 30, 000 employers in job vacancies that range from aviation and border security to emergency response, from cyber security analyst to chemical facility inspector. Our duties are wide-ranging, but our goal is clear - keeping America safe.

We are happy to inform you that your fund worth of US$10, 900, 000.00 (Ten million Nine Hundred Thousand United States Dollars) have been approved by the Treasury Department of the United States.Kindly get intouch with me concerning your full information for further directions.

REQUIRED INFORMATION SUCH AS:

YOUR HOME ADDRESS:
OCCUPATION:
YOUR HOME/MOBILE TEL NUMBER:
NEAREST AIRPORT CLOSE TO YOU:

I Look Forward To Read From You Soon Thanks.

Your's In Service
Hendrick Wood
E-mail Address:woodhendrick232@yahoo.com
Tel:+[protected]

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11:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! publishing unauthorized sexual content

Someone got in to my yahoo account and stole private photos and videos. This person has a Id of [protected]@yahoo.com. They want $200 from me. They already published my content on couple porn sites not to mention emailing my family, friends, nine businesses in town, city council. They are operating over seas. If you need confirmation the chief of police would be glad to file a complaint. [protected]@ yahoo needs to be shut down

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8:51 am EST

Yahoo! new feed

Once I enjoyed reading Yahoo News- every morning and evening. However, I am getting fed up with the constant negative news on Trump and the obsessive need to publish every stupid thing possible about the Kardashians. Seriously?! I want real, unbiased news. I don't want to read the author's ‘facts' or skewed opinions. Allow me to formulate my own opinion based on factual news. It's sad that I've had to turn to European news sources for my news on American topics. Additionally, ask your authors to proofread!

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A
Anita Bawnghit
, US
Nov 22, 2018 10:24 am EST

They might post something positive about trump if there was anything to post.

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3:08 pm EST

Yahoo! the crap you put on your site

Why do you people put all this tabloid crap on your news feed? Seems like we have enough [censored] being shoved down our throats already!
I'm switching over to MSN as will all of our staff. Yahoo news sucks the big one!
And now your people are telling me that if if my complaint isn't 350 characters it won't draw attention from yahoo! You people really are pieces of [censored]! $$$$$$$$$

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1:23 am EST

Yahoo! yahoo malaysia banner ads

Every time I open Yahoo Malaysia I see a sponsored banner ad which is clearly soliciting people to participate in a cryptocurrency scam - complete with fake comments from "satisfied users". The link directs you to an official looking website where they show a video cut together from news footage. The same ad is also published siting another well know Malaysian Tycoon Robert Kwok. How does this stuff keep getting banner advertising on Yahoo? Don't you even look at what advertising is posted? I tried to post a comment to add to the list of glowing comments but it's actually greyed out...

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6:40 am EST

Yahoo! games

So I just played a friend in yahoo and we are in week 12 just finished week 11. It was a close match in week 11 I needed 30 points to win and I had tyreek and Greg Zuerlein. Greg Zuerlein on fantasy says he got 0 points which he didn't he got 12 and tyreek got 38.59 therefore I win but yahoo gave me the loss and didn't add any of the points to match. The same thing happen to all the other teams in the league and everyone is very angry. Please fix this so at least are wins are switched. It would mean a lot.

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3:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! release deposit

Today 11/16/2018 I ordered from your advertisment a Xtra-PC memory stick, upon proceeding to the check out, an additional memory stick was added to my account for a 50% reduction. I have tried to contact the company and you on several occasions, I am begining to think this is a scam and the Att. General should be involved if you cannot fix this Respectfully: Robert McInnes [protected]@hotmail.com

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9:41 am EST

Yahoo! email

Email was hacked, or I was locked out. After hours online attempting to reach Yahoo by phone or email I am now doing this complaint because it is impossible to find a phone number, chat line, email address, or any other method of contacting someone at Yahoo.

I used Yahoo email for my work and now I am forced to re-do everything. Cannot even sign up for a new email because they require a mobile phone number which I do not have.

What a nightmare!

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8:09 am EST

Yahoo! apparent scam from "bellsouth"???

Here is copy of an email I received today.
"Account Deactivation Request
People
bellsouth Online Services
To
[protected]@bellsouth.net
Nov 15 at 10:24 AM
There has been a request to cancel your bellsouth account
wbdancer10.

The request was received from your bellsouth account on november 14, 2018 23:21 GMT.

Sometimes these requests are made in error. If this deactivation was not requested by you, we ask that you submit your password in reply to this email.

Once the current password on the account is verified the deactivation request will be canceled and your account will remain active.

Be advised, once an account is deactivated it cannot be recovered.

Thank You,
The bellsouth Team"

I did NOT request any such thing. This came into my spam folder and caught my attention as I was deleting.

Linda K

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Update by wbdancer10
Nov 16, 2018 8:13 am EST

I did NOT request this...it came in my spam

Account Deactivation Request
People bellsouth Online Services
To
wbdancer10@bellsouth.net
Nov 15 at 10:24 AM
There has been a request to cancel your bellsouth account
wbdancer10.

The request was received from your bellsouth account on november 14, 2018 23:21 GMT.

Sometimes these requests are made in error. If this deactivation was not requested by you, we ask that you submit your password in reply to this email.

Once the current password on the account is verified the deactivation request will be canceled and your account will remain active.

Be advised, once an account is deactivated it cannot be recovered.

Thank You,
The bellsouth Team

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9:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! mail

Hello guys,

Since August this year, i have noticed a huge delay in receiving mails of my address: alionte.[protected]@yahoo.com. Can you please help me? They are not going into the spam box, the come in inbox but after more than 6 or 7 hours delay and most of this e-mails are very important for me and i can't afford such a huge delay, please help! So, when i look at the time when that mail was sent, it writes 3PM and i receive it at 10PM, even if i refresh the page and i log out and log in again, nothing good is happening! What should i do?
And one more thing, it's a new mail address so it's not about the fact that i have a full inbox and i'm running out of space, i guess it's more like a server delay issue or something...?!?!?

Thanks!

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6:31 am EST

Yahoo! reference number:- 28667429

Dear Sir/Madam,

I am writing this mail with a great disappointment bearing reference number mentioned in the subject line. Let me go ahead and explain you the complete things that had happened with me. I went to USA on 23rd Oct 2018 for my official work, there I have no idea who logged in my as called secured yahoo email was hacked. Some of my very important email was being deleted, my passport, my visa and so many things including a financial loss, as it was there in my emails. The most important the things needs to get notified is that I did not get any email from unusual activities happened from offshore that makes me very dicy to believe such a brand YAHOO.

Further, the same has been conveyed to yahoo on the same day, yahoo customer team has reponded me late. And for reason they have closed the case without any prior notice to the customer, when issue is also not resolved. There is a delay from the backed team of yahoo, for responses. Hence, I would request you to reopen the case with my reference number:- 28667429, that would brings me a good feedback and trust to yahoo. I would request from yahoo the below:-
1. I just want the deleted email dated 23rd oct 2018 ( if possible IP address).

2. Please look Into this matter as on priority basis. And kindly open my case and please do the needful.

3. A speedy response will alsways be appreciated in this regards.
4. I need to travel and get my Visa as it was in my mail.

Looking forward on hearing from you!

Best Regards
Sachin Gupta
+91 [protected]
+[protected]( USA official number) if needed

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Update by ca.sachin gupta
Nov 10, 2018 6:34 am EST

Yahoo should resolve this issue for customer satisfaction.

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8:56 pm EST

Yahoo! I am complaining about `my not recognize email`

Email: [protected]@yahoo.com
Ph # : +[protected]

Email: [protected]@yahoo.com
Ph # :+[protected]

These my two email i no able to login again due to unknown problem. When i was sending emails to the chinese professor for the supervision of M. S program. In two consecutive days through two consecutive my emails after sending third email i have suddenly push out from my email address.
Kindly resolve this problem as soon as possible, i am very thankful to you.

Please inform me on this email.
[protected]@gmail.com

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12:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo mail

Dear Sir, ,

Good Day..

I have yahoo email account since long time . It is adel.[protected]@yahoo.com.It seems that it has been hacking by somebody.

& that follow is start using my mail & to send junk e-mail asking people to pay & clear one pending invoice & when the receiver try to open the file it will start do the same from the receiver mail . & this create a big problem for me.

Now, I already sign out from my mail since one than a week & I contact you for the help so please arrange to solve this problem as soon as possible

Thanks in advance

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8:11 am EDT

Yahoo! unsolicited mail claiming a connection with yahoo news

this is an example of spam from a company claiming a connection with your organisation, I am sure that their claims are bogus but you may wish to take action against them as their activities may have an adverse effect on your reputation.

Dear Dr. Andrew T Chamberlain,

I am Stacy M. Steve, Editorial Assistant, Research Hub, contacting you with the reference from your article "Genome sequencing of the extinct Eurasian wild aurochs, Bos primigenius, illuminates the phylogeography and evolution of cattle.". We are looking for experts like you in the Scientific field. Many top Researchers are going unnoticed due to predatory journals are taking up the lead. You would get nothing but a published article in that journal and they don't add any value to your hard work.

We at Research News Media, are going to take your research to the world by publishing your opinion article in Yahoo News and 450 other major news websites. This way, your research will get noticed by many people and you can even apply for grants from the government or university by publishing your work in Yahoo News. We believe that publishing with Yahoo News will be of great value to you, and will help you reach your research with a world-wide recognition. It is going to impact your profession in a major way.

As these News Sites receives millions of visitors daily from all over the world, if you think that your research work is not getting enough exposure, we can help you feature you and your research work in Yahoo News, and other 500+ Premium news outlets. All we need is a news article especially written for Yahoo News by explaining in detail about your research, so that common people can understand it and send it to us so that we can publish your article with us. If you want us to write the news article for you, just send us your articles, so that our editors can write about you and your work and will publish the same in our news websites.

This will help you in getting high impact factor and more citations for your articles and also increases your credibility.

If you are interested in our proposal, just send us your articles or published article link, so that we can send you more details. Nothing is more important to us than the satisfaction of those we work with. I'm sure we will live up to your expectations.

The package includes publishing in Yahoo News along with 500+ major news outlets.

All the best

Stacy M. Steve, | Editorial Assistant

logomakr_6or6yo.png

Research Hub Limited,
156 Coles Cove,
Kairua, Tauranga 3118, New Zealand.

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7:43 am EDT
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Yahoo! news reporting

I previously have written a long dissertation concerning the biased reportage that appears daily on your (news) site.
But in fairness, I just do not believe that your feeble brains would understand it.
In short, your left-wing wing beliefs, along with unsubstantiated (research), render you nothing short of tabloid junk. I will not even equate to actually journalism.
What sentient being would care what the Kardashians wore for Halloween, or why they really cancelled'Gilligan's Island'.
Goodbye to Yahoo (news).
Welcome back Wall Street Journal.
John Bordach,
Alger, Michigan

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7:15 am EDT

Yahoo! yahoo mail services - read/unread issue

Dear sir

I have an issue with yahoo mail services, I open my mail and read it properly but it shows an unread in my mail box instead all the mail i have read but there is still unread my mails.

I have attached screen shoots in this regards kindly review and solve this issue ASAP at your end.

Waiting for you kind response in this regards.

Regards
Sheraz

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12:58 pm EDT

Yahoo! news on homepage

Are there any kind of preferences for news stories on my homepage? I am sick of having to read through five different headlines about Megan Markle and the royal family. I don't care about the Kardashians or Kanye West. I don't want to read about what some B list celebrity feels about politics. None of this is news. When did real news turn into celebrity gossip and opinions? If there is no way of telling you that I am not interested in something and don't want to read about it I will cancel my account and find a new site to use as my homepage and email. Any help will be appreciated. Thank you.

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9:49 pm EDT

Yahoo! displayed name not updated

I have tried to change the surname in my account profile, it's easily editing, thanks. The problem was Yahoo still remembered the old one and still displayed the old surname in all related fields. All screen captions provided in the attachment.
1. Edited profile 'new surname'
2. Name of mail box remained the 'old surname'
3. Sender name showing the 'old surname' in receiver mail box
4. Sender name sometimes showing '(null) (null)'

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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