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2.5 322 Reviews

YES! Communities Complaints Summary

119 Resolved
200 Unresolved
Our verdict: Engaging with YES! Communities, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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4:21 pm EST

YES! Communities move in promises

I moved in may 2016. I was told at closing that I had a year of free leveling before I would be responsible for paying to have it done. I have been telling management since october that my home needed to be leveled. I now have cracks on both ends and they are growing. If management has no intention of c8vering this expense they shouldn't be making this promise!

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1:15 pm EST
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YES! Communities unethical behavior from community manager

We purchased our home in Prairie Greens in Frederick, Co in May of 2016, and that's when the nightmare started. We bought a new home and thought it was the home of our dreams. It has been anything but, our factory paint job was screwed up so the construction manager/community manager had her painters come in and paint, for 3 weeks we were told it would be ready for us to move in on May 9th. So naturally being excited we came over on the 6th to see the progress on our beautiful new home. There was no one here and the painters had made a few swipes on the wall and no cut in was done or anything. We figured okay they'll surely finish it over the weekend, so on the 7th we came by again, once again no painters but the paint pan had been moved from the dining room to the front bedroom, they had used the bathroom and that was about it. To help we removed the faceplates from around all outlets and switches as they were attempting to roll the paint around them. On Sunday May 8th we once again came by to check on the progress knowing we were closing on the next day the 9th. Nothing had been done, so we rolled up our sleeves and finished the living room, master bedroom and master closet. There is paint everywhere but the walls. We have paint on the new cabinetry, the fixtures, the counter tops, the carpeting and 141 tiles of flooring. When we showed up on Monday the 9th, there was 1 little guy on a ladder trying to finish the job. He asked who I was and I told him this is my house and we're moving in. He told me that he was told we weren't moving until the following day. Wrong... His bosses wife came to check on him and see what was taking so long and I told her there was a lot not done. I asked her how to get all the splatter off of the floors and cabinets, she told me to wipe it off. Guess what.. you can't just wipe off dried on paint. In trying to remove paint from the cabinets the finish also comes off, I brought my concerns to Yesinia Quiroga and she said the reason for the delay was they had an emergency on another house, the other house was a higher priority even though the person who bought that house did not close for at least 6 weeks after us. For the following couple months whenever I would go to the office Yesinia would tell me that I had to let the painters in to finish the job, I told her the paint job was something I could handle. I felt like I was being attacked every time I went to the office. Our refrigerator had to be replaced when they took the "old" one out they left 4 scratches through the dining room, she told me, too bad. One day I was cleaning the floors and noticed my floor tiles do not match, I had spent so much time looking up and the crummy paint job, that I had failed to notice the floor tiles. When I brought this new problem to Yesinia Quiroga's attention, she asked me "Now What", when I told her about the floors she told me once again " Too Bad". We have tried to work with her on the discrepancies yet to no avail. For some reason she decided to move our air conditioning unit from where it was supposed to be to the side of the house in doing so the electrician tapped into a fully loaded circuit and ran the feed for the air conditioner in the main feed conduit. Which is not acceptable, when I asked Yesinia Quiroga about this she said the reason they moved it was cause it was cheaper to put it there instead of where the manufacturer of the house had put it. When I asked the electrician about the feeder being where it is, I was told they would move it but it would cost me. The garage is an after manufacture add on, the electrician taps into the closet outlet for power in the garage, without looking at the schematic or wiring diagrams he tapped into our Laundry Room, which is also one of our Kitchen Arc Fault Circuits. I asked why there wasn't a separate circuit for the garage, because no one can have just one outlet in the garage that is used for the sprinkler system. That leaves 1 plug in for any and all devices that may be plugged in. Yesinia Quiroga stated she didn't know why that happened, but it would explain all the problems people are having with their garages. To do anything on the exterior you have to submit a form and explain what you want to do, ie: shed, fence etc.. We have done this twice and each time it has taken her in excess of 2 weeks to approve anything for us. I have spoken to other residents and they have said they bring a form to her and she approves them right away. We turned our 90 day punch list in at the beginning of August it is now December and none of our concerns have been addressed. The community manager has a pet name for me, " The B###h on Laural Green", I have heard this from quite a few people and I do not appreciate this.

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9:42 pm EST
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YES! Communities the are very negligent manager's,

Since I live in this community nov 2006 around the mobile every time it is time for rain around of my mobile is a summing pool and in front of my parking lot it's the same, now in west or east side of all place they have a pound and it isthe water so dirty they never come in to clean and just to say we can put something for mosquitoes bal bal bal. But the water still dirty. The point is they say you are rsponsable for fix the yard around the mobile, and very sure the ground is't yours this the razon ipay rent, and always it's no this, not that, and only want every ting for benefit of manager bonus, but not for the people pay the rent the lot. Its time awareness and make some thing for the benefit of people pay the rent.

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2:09 pm EDT
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YES! Communities independence station independence, mo 64056

DO NOT MOVE HERE! The manger is a horrible person. She will harass you about anything and everything. She told me I needed to mow my yard when the yard is dead and only a few blades of grass had sprouted up and made a huge deal about literally one patch that was taller than the rest of the grass. You can't get anything fixed because all her maintenance people either quit because they can't handle her or they get fired because she didn't like them on a certain day. I have mold growing around my back door because she told me that sun never hits that side of the house so it doesn't dry out so it's okay that I have mold in my house. My toilet is falling through the floor, I can't open my windows because none of my screens fit the windows so bugs get in the house, she has made racial comments to my family and my neighbors. She constantly says that everyone on my block is trash and we all live like trash. She constantly makes comments that she is trying everything she can to get all of us out so she can start over with that whole area. The list goes on and on. I have never in my life met someone so hateful. DON'T WASTE YOUR TIME OR MONEY ON THIS PLACE! YOU WILL REGRET IT!

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5:24 pm EDT
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YES! Communities water bill

I live here at Misty Winds in Corpus Christi, Texas. I live alone and I work 8-10 hours a day 5 days a week. And for the last couple of months my water bill has been from 1000 to 2000 gallons a month to [protected] gallons a month. I don't understand why my water bill has been so high. When I go to the office for help the front desk clerk will laugh at me and tell me that I just need to pay the bill and that's it! I regret, ever moving over here. Every month they shut off the water the whole day, without notice and without any knowledge of when it will be back on. And another thing I normally pay a dollar extra and they never give me credit but are quick request my money! The front desk clerk is rude, and not compassionate at all. They really need staff that cares for their residents. Not one that likes to belittle and gets thrills of seeing other people suffer.

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Update by Yolanda Ramirez
Oct 05, 2016 1:04 pm EDT

Thank you so much for all your help. And for the prompt service in trying to resolve this issue. I appreciate your help and kindness,

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Yolanda R Ramirez
, US
May 05, 2018 1:12 pm EDT

Well it’s been 3 years living here at Misty Einds and I am still having the same problem s with my sewer & water bill. And no assistance or call back from anyone . I have reached out to the regional manager and he never returns any calls. Instead of naming their company Yes! Communities they need to change it to NO! Communties! No assistance! No customer service! No help or No resolving any issues! Just Yes! We will take your money and we don’t take if the bill is correct or not! Just pay us! I don’t recommend this place at all! Say No to Yes! Communities!

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Loridokc
, US
Jan 23, 2017 8:43 am EST
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Let's see if my complaint gets the same attention. I have been out of my home since the middle of July/beginning of August 2016 but still paying all bills including lot rent monthly and like Yolanda, I sometimes rounded up by a dollar or more until October or November when I was able to do auto debit. I have spoken with two of the office staff a minimum of 5 times since then either in person or on the phone and advised them of my situation. I am the primary caregiver for my terminal Mother and have been since I started staying with her. I advised office worker #1 of this in August as we had a long conversation because she said that she was also taking care of her mother and sister in addition to working full time. I was impressed. I made the old mistake of ASSUMING she had notated my account to reflect my situation or at lest that I wasn't staying there but you know the adage about assuming... I also spoke with her and the manager on various other occasions and told them (again) that I hadn't stayed there since July just to refresh their memory and again, no notation to my account. It wasn't until a phone call in either November or December when I called to ask them to turn off my water so the pipes didn't burst that there was a notation that I wasn't living there. Mind you, I had come in in October to set up auto debit. Had a convo with OW#1 about situation again, no notes. Called in Nov to ask about removing trash charge because, you guessed it, not there to use it, they removed the trash cans and removed the charges from bill, changed my mailing address so the statement would be sent where I'm staying. NO NOTES!
I call today about my water bill being 4.5 to 5000 gall per mo while I'm not there. They frequently average this but I wanted her to do an actual reading. She said, Their meters are very old and some don't work at all so they are charging so much forr person that is living in the house. THERE. IS. NOBODY. LIVING. IN. MY. HOUSE! ! And there hasnt been for six months. Her response: That isn't noted on your account until December! !
Then you need to do something about your employee who doesn't know how to note a @&%!%g account! OK. Not what I said exactly but exactly what I thought!
BTW I am not in Texas. I am in Oklahoma City. But the YES! tradition continues.
Oh yeah, and the water here is off all the time too but we do get text aND the eXtra i paid was cresisted to my account. Woo hoo!

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YES! Communities
Denver, US
Jan 23, 2017 9:07 am EST
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Replying to comment of Loridokc

Loridokc,

Please provide us more information in regards to which community your home is located in and we would be happy to look into your concerns further. We were unable to locate you in our resident records thus far. Thank you.

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4:15 pm EDT

YES! Communities management

Rolling Hills property
The management team is terrible and thier corporate office trys to blame the Tennant for everything.

Pros: the location is nice, walking distance to food and dollar stores. The place "looks" nice. Pool(but haven't experianced it ) and playground is nice for kids. Also pet friendly on their lease.

Cons: most owners are why other places don't want pets. They leave their pets loose, and they roam the community pooping on everyone's lawn. Makes it difficult to walk my dogs who are on actuall leashes, because they have some large breeds roaming around as well. The dogs are fiesty. My house looks nice and I assumed since it was a newer model there wouldn't be too many issues. WRONG! There is always something wrong with it, door won't close, doorknobs falling on, electrical issues, etc. Management just acts dumb to the problems and takes forever to fix the issues, I practicly have to harass them to get things fixed.

* they do this shared water thing according to how many people live in your house but I'm noticing some houses have like 10 people and I doubt they are all on the lease, my water bill wasn't too bad this month but now I have to watch it like a hawk.*

At first they were so helpful and great but once you sign that contract too bad for you . So far I'm dying to move out, but I'm new to the state and have nowhere to go.
If you are DESPERATE to move or find a places with lower rent and can deal with incompetent management then I would recommend them. Other than that beware of Yes ! Communities
*creekside their other community I would stay away, the guy that runs it seems sketchy which is why we came here in the first place*

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VickieDeary
, US
Apr 19, 2016 9:09 pm EDT

At Glendale west you have a sorry mananger. Let the tenant get away for 23 lot . We to you the her 3 times she don't write her up. We are time her ###. She toll my sister she use her kids social number to get in here. She toll my sister she went to distant attorney .

Lot [protected] Vickie Deary family you call at 12:00 o'clock

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10:28 am EST

YES! Communities guidelines are not enforced

They say a picture is worth a thousand words. ( But this site requires 350 ch)Trash cans left out on the roadway all week. So, who's lazier the resident or management. (I think manager)The one pic. of the stack of wood is an old deck that was torn down and has been sitting there for years. Manager after manager and no one sees it. The first pic. is how management left the lot after extensive work. They worked on it for weeks after buying it from a resident. That was money well spent. lol. People now live in it and no one picks up the trash. When Yes! supposedly bought the place we where told of big changes.( I, as many others think they just changed the name again). You know how big business works. Tax brakes for new businesses. etc.) The only changes I see is they bring in new homes and through a little piece of landscape at it and pat themselves on the back for a job well done. In closing: When YES! made available the new guidelines one would believe in good faith that they would enforce said rules. J feel if the guidelines where enforced (on a daily bases) that it would be a much nicer place to live. This manager drives right by cars parked on the grass, and when confronted she say I didn't even see them. Really! they're four feet to the right of her. I think she's just lazy. No parking on the grass BUT, you can drive over the grass to park on your rear patio. Or on a vacant lots drive way.(also in pics).

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james5566
, US
Feb 02, 2016 8:32 am EST

Shortly after I made this post the manager and her two maintains guys went around with the pickup and got all the stuff that was in the pictures up. ( she never got off the golf cart )
The stuff that I didn`t post pictures of is still there. And the guidelines are still not being enforced. After one of my conversations with the manager here, telling her about some abandoned cars. She said to me that she was not going to have someone dictate to her what she does or doesn`t do that she does what they tell her to do.
So, there you have it in a nut shell. THEY ! Who ever they are do not give a flying crap about what the residents think or need.
I see the big man come around once in awhile, he drives around with the manager and leaves. So one can assume that the place looks good to him too.
He`s a joke and so is YES COMMUNITIES ! Don`t do it people you will be sorry.

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2:47 pm EDT

YES! Communities unethical behaviour, health hazards

We signed our lease on Monday Sept. 14. We still have not moved any of our things into the home. On Friday Sept. 18th I informed them we had found a bug infestation of some sort and that they kind of looked like bed bugs. On top of the bugs the whole house is filthy. I was also told the carpets were to be cleaned Sept. 17th before they knew about the bug problem and it was never done. The walls are black in places from dirt, there is what looks like blood splattered on the walls, the floors are sticky, the rooms are disgusting, and after we unplugged all the Glade Sent plug ins the whole house smells like urine. I voiced all my concerns through email and simply asked I be refunded my money. I am paying for a house I can not live in. I am 3 months pregnant and have a one year old. I refuse to move my family into filth and put my kids health at risk. I was told I would only be refunded if the bugs were ruled bed bugs and they completely ignored everything else we told them is was wrong. On Monday Sept. 21st I was told I would be contacted by ABC pest control and it is now Friday and I have still heard nothing. They ignored every phone call, and email we sent from Monday until Friday. Finally my husband went up there on Thursday and Veronica, the manager, completely disregarded all of our concerns. I refuse to move into a place infested with bugs, and that is filthy. I want to be completely refunded. We paid them almost $2000 for a house we can not live in. For a company that claims to value their residents they do not know how to take care of them.

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11:18 am EDT

YES! Communities rule changes

This company has taken over OK. OK. properties. WE have never signed a contract with this company. We have lived here 18 years keep our yard nice. We have small grandchildren who need swings and toys they can play on. But this company has ordered all of our swing sets to be taken down.They provide a jungle gym area for older kids nothing for small children. The burned down trailers are not out of here. The fenced yards are not down but, we can't put one up. The people across from me with 5 pit bull dogs that let them out to run in the morning and night, when making a complaint was told to mind my own business . This is not a family park. It's here to collect money off families, not to make a family community. So, please don't move to any of the properties on the northwest side of ok. We and 2 other families are looking as we speak to relocate our trailers. Well you reimburse me for my swingset?

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MimiLoriD
, US
Mar 27, 2017 12:24 pm EDT

Things are no different in Moore at Burntwood. Before YES took over, it was bearable but now, I'm definitely looking for some land to move my home to. It seems the property manager likes to make up rules as she goes along. She said I could put up a fence but it could only be placed from my deck back to the storage building. I asked her about the back side of the house (which sits on the corner), she went back there to look, asked what I had in mind and then told me I couldn't put one there because I was on the corner. If that were truly the case, why didn't she just tell me that from the get-go? I could go on for days, but this is just the latest in my saga with YES Communities!

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4:55 pm EDT

YES! Communities firing employees, after promises that it would not happen.

Recently a new regional manager took over for the South Central OKC West division after vehemently stating that it would not happen. She has fired several people, and these people have not done anything to deserve it. All were hired by another woman, and because of that, they were fired.

I would have agree that this is an effective way to clean house, but every one of these people were doing their jobs, and well I might add. They had to come up with fictitious reasons to fire people, to keep them from collecting unemployment. this was stated by her to one of the other employees, and overheard by a contractor on property.

They even went as far as to hold a company training, while an employee went place to place planting evidence, and removing files. All of this was caught on a camera placed in the office by the manager, because of previous events where information came up missing.

I have proof of all the improprieties, including a voice recording of the meeting where employees were told they would not be fired. I would like to go public with this info, I just dont know how.

I wrote to them with the following letter, and never received a response.

To whom it may concern:

How is it that your company, who claims that they do everything they can to keep their employees happy, Are firing hard working people in your South Central OKC West division. Many of them have been sabotaged, and treated unfairly by your latest regional manager. She PROMISED there would be no jobs lost in a community meeting, however just recently it has come to light that your company was advertising for those jobs for the last 3 weeks. This is not indicative of a company that poses as a family oriented company. These people have families, and if you intended on going in another direction with your management style, severance packages should have been issued. Your company, and people like Trina making decisions that affect the lives of more than just the people she fires, detract from what your company's mission statement is suppose to stand for. A wrongful termination Class action lawsuit will be filed on Monday, and I assure you there is more than enough proof that these allegations are legit. Recordings of the promise not to fire have already been filed, as well as numerous office video recordings of the sabotage that took place. We will also be able to verify that Trina was on the phone conspiring to sabotage the managers being fired. If this is how you conduct business in a "right to work" state, I fear for the people working in your other states. I am also encourage anyone else who has been affected by this company to come forth, and join the lawsuit.

I am writing this as a courtesy to your company, as well as an open invitation to speak freely about this unwarranted violation of civil rights. You cannot use your power and money as a tool to destroy peoples lives, and the people who are affected by this will not be silenced. When you hired these people, you agreed to do the right thing for them. However, your recent behavior speaks volumes about your true intentions. Money is not as important as your word is, and it will be my mission to make sure ALL OF AMERICA Knows what you have done in pursuit of money.

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1:10 pm EDT

YES! Communities will not return calls, do not follow through with problems.

I purchased a mobile home in Creston Rldge Community, San Antonio, Tx on Judson Rd, I have had nothing but nightmares since day one. When it was purchased there conveniently were men working inside installing fridge, oven, etc, I was told at the onset of the sale they would install skirting which has yet to be done (it's been 5 months) and everytime I inquire about when it's going to be done, there is always an excuse. At the beginning it was all the rain which is understandable but that has been 8 weeks ago and no rain since. There were leaks from the roof which one was a skylight which wasn't even secured but flapping in the wind. I had to pay for someone to fix it. There have been numerous problems with fixtures leaking or not working properly. I have called numerous times since the beginning to speak with someone at the office. The sales woman has been the only one I've been able to contact and that's after I have had to call dozens of times before ever getting an answer or bothering to call me back. I was informed the place was under a SIXTY DAY WARRANTY. How ridiculous is that? I had called well before those sixty days were up but yet no one cares what your problem is. Now, due to a leak which hasn't been determined where it is coming from is a closet full of black mold in the kitchen, . I have had health problems and my boyfriend has cancer, my daughter who is currently living there also has health issues. Yesterday I was able to get over to their office to discuss all these problems with the sales lady as the so-called manager was not available to talk although she was in the office. I told the sales lady I wanted someone over there to check the leak which is obvious (water on the floor under the fridge which is next to the cabinet with mold). She sent their maintenance guy to check, He said is from coming from the roof which would mean my problem but how do you get water on the floor from the roof when there has not been a drop of rain in 8 weeks. He looked at it and said he would be back this morning as he had to "sleep on it". He never showed up. I have since called them 3 more times leaving messages but yet no one can return the call. I have been had. I don't know who the company is that ultimately owns YES Communities but no doubt they would turn their back on me as well. How was I able to check the place out when they managed to have a crew working there. I couldn't! I am fed up with the way I have been treated and the fact that no one gives a damn. Two more calls today to the manager but still she will not return the call. I want some answers and they better be pretty quick because I have been shoved and pushed away from your staff long enough. There are serious issues here, the main one being BLACK MOLD, THAT is NOT something to mess around with. What kind of staff do you have there anyway? They are totally useless and really do not care about one person living in that area. I have other options other than writing you which I would rather not have to pursue but if these keeps on, I will have no choice. I was also told the skirting may not be able to be done for ANOTHER 2 months. How much do you want to bet it won't be done then either. Your company needs to do some heavy investigating on the part of who you hire. This is not a game. I paid $50, 000.00 for that DUMP. Do you have the decency to contact me cause your staff sure doesn't. If you want further proof, I will have my daughter to send pictures of the BLACK MOLD.

I was handed a business card yesterday for Alexis Brooks who is the manager. I called that number and left several messages. I have just received a call back from the number which was imprinted on her "business card" That number does not even belong to Alexis Brooks. I want to know what on earth is going on here anyway. The sales lady, Dina, who has an office on the property is the person who gave me and a friend who was with me her card. (The one supposedly being Alexis Brooks' number.

Please contact me as soon as possible. My name is Lisby (Jann) Coleman, [protected]. This is a dire emergenncy

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3:18 pm EDT
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YES! Communities fraud discrimination wont fix anything bad house

Woodland of kennasaw and the yes communities are not doing they job they are scams. They prey on younger people or people with bad credit. They are racist and care nothing about the people but just want sells. They move you in to places full of mold and not finished. They are hiring people off the street, waiter, bartender, cheerleader, with not his or very little in real estate. I have filed compliant with multiple agencies to look in to them.They are signing people paper work for mortgage and putting their
Personal information on the forms so they get alll the information with out the tenant knowing.

Compliant for Woodland of Kennesaw
Kimberly Sams (former cheerleader in Tennessee)
Aka kim Bassler Aka Kimberly Bassler
Lauren Sweeny (kims friend / bartender)

They promised that the house would be fixed by the move in date. House still not fixed mold in bathroom. On Sept 12, 2014 I responded to a craiglist ad for The Woodland of Kennessaw. I called and spoke to Maria she advised me to come in and fill out an application. I came in and discussed with her that we were looking to buy a home. She showed us a couple properties that we kind of liked just seemed ran down in that area. I than proceed to the application process. Called back I was approved. We looked at some better trailers after approval better trails not like the ones before. We seen one we like it wasn't finished yet. Maria said they would definitely have it done by the move in date. I than went on 09/19/2014 to give her the money orders for 1350.She than gave me the keys. She assured me that the trailer would be ready to move in on 9/20/2014.She also goes to say that we needed to sign the lease to rent until she hears back from 21 mortgage company about taking a mortgage loan out which she assured me would be put through right away. The 1, 250 dollars we gave her was supposed to go to the mortgage company as a down payment. Meaning you would not pay rent for October giving you time to make sure you still want to buy the mobile home. Also we had to sign the lease in order to get the specials listed on craiglist (free grill, half of next month’s lot rent, and 100 dollars off the next 3 months of rent). I had already paid my movers to move me in the evening of 9/20/2014.I had not heard anything from Kim (the manger or Maria).So I am assuming it okay to move in. I arrived at the trailer at around 11:42 pm on 09/20/2014 with my movers to move in. When I arrived this trailer was a mess. Everything that was supposed to be done was not done. There were live wires hanging. The sink and toilets were dirty. The dish washer was just sitting in the floor. The toilets had no seats. The pluming was messed up so I could not use the bathroom. The sliding door didn't lock. There was a falsest leak. There were no smoke detectors in the house. There was no fire extinguisher. The electrical sockets were not covered. There was leakage stains around the sunroof. There was also a strong smell of mold in the master bedroom bathroom. The water smelled like cat urine. I than attempted to call the 24 hour maintenance.

They told me I had to wait till Monday to talk to Kim. On Monday Sept 22, 2014 I called into the main office and talk to Kim. She stated that Maria no longer worked for the company as of that Friday when she told us we could move in on Saturday. I explained to her that was fine but the house is not ready as we were promised. She stated to me that we had moved in knowing it was not ready. I asked her how was we suppose to know we did not get a phone call. Her exact words was "I would not of move in there" I asked her why she did not call me. No reply. She insisted that the work would be done when she got help. Every other day someone came out and half did they job or said they had to come back and never did. I told the handy man that I smell mold he tried to make me think I was crazy. I than showed him. He stated that's just roach dropping. How if there is no roaches. Mold problem still not addressed. The sliding door was unsecure and would not lock up until October 2, 2014. When we went up to the office and stated we did not feel safe and wanted to leave. We also told her that the house was unfit and that the mold smell was still there. She than argued stating we can’t leave and that they had never really sent the mortgage app over because they didn't know how to until the new girl came. I explained to her that I felt like she was trying to get over on me and trying to keep my money. Things got heated.

I told her I just want my money back and I will be gone because to many broken promises and the way they treat people. She than called the police. The cops arrived they told me to file a complaint and go to the magistrate court because they get a lot of these complaints. They also stated this place was not right. I also asked her for cooperate office number she said I had to email them. I found out that was a lie. I found the number on line called several time no answer. Left voice mails no reply.. I also got in to an argument with Kim Bassler on the phone and before hanging up she stated "that why i don't like these type of people" "They won’t be here long". Every since that day we have been living in a living hell. We were showed all the run down trailers. We were told that we would have our application sent to the mortgage company. I was not done until we consistently contacted the mortgage company. We than was taken advantage of and tricked in to signing papers for a lease when they had no intentions on sending our mortgage over. We contacted the better business bureau and now facing eviction. We received a phone call from Laurn in the front office today 10/09/2014 at around9:34 this morning stating that Kim was in a meeting with corporate. They still have not contacted me. She also goes on to say that they want us to leave tomorrow 10/10/2014and forfeit our security deposit. as I told her that will be impossible without our money. I do not feel safe at this place. I have also sent corporate office a certified letter with pictures of the mobile home from the first day we moved in.

I went to the office 10/10/2014 and Lauren was trying to act as if she knows everything but she doesn't because she was not here. She than got mad because I told her I knew her from bartendering at a place I had been to.I also told her I seen her registry on line and congratulations. She than goes to say that we know her personal information not to mention it is online. We tried several time to reason with her. She goes to say mind our business and we need to leave. Eventually we leave but I realized that I had forgotten the check list for the the walk threw that was never done. I attempted to call the office several times no answer. I proceed to go back to the office which than I realized the door was locked. I saw lauren the maintenance man and her boyfriend Hogan Godwin in

The LOCKED office. I proceed ti know the maintenance man came to the door I asked for my check list he said okay. Than low in behold here come Hogan Godwin to the window making racial sleres and attempting ti put a GUN SIGN up to me with his fingers. The police were called they came out case number [protected]. I feel unsafe in you all establishment. For some one that doesn't work there to be permitted to access me and my personals. He was in the office and in the back. There is no telling what he seen or now about me.

I contacted a email that was given to me for Kim Kurz (head of woodlands) all she was worried about is me taking down the complaints on the Internet. They were once owned by another company that went out of business.

Sent fro

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Guy2462
, US
Aug 30, 2017 6:04 pm EDT
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This story is completely false as it relates to my wife and I. I pray that you figure out how to better handle things when you don't get your way.

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YES! Communities scam

YES! how about NO! they claim they want to help or they say "Yes" when other say no. Well they are a scam . my wife and i gave them all the info they need and wanted but when we did not or could not rent or buy what they wanted us to the story changed. we need to rent a 4 bedroom not a 3 bedroom do to we have 6 kids. we made over the 3 times the rent and now my wife unemployment is not counted as income. they took $80 from us and NEVER called ANY of our landlords past or present. stay away from them "F" rating

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YES! Communities harassment

I have lived in the community for over twenty years and a year and a half since Yes comunites has taken over our mobile home park.It has been a nightmare to say the very least. they have gone thru several managers, the new manager Niki Crane is very good. She cleans up all of The " Jane Redmond " Errors. Jane is hoprrible she is rude, mean condesting to all she talks to . She can get away with it because she is drum roll please THE WIFE OF THE REGIONAL MANGER ED REDMOND! How in the world can you be employed by a company and have your husband as your boss.Hence her rein of terror. She has no compasion for any of the elders in this park. I know 95 % of this park and she has been rude to everyone. She has uses the fact that her husband is the regional manager and that she has his ear. When Yes took over they promisesd so much and we got so little and in turn we have yet another lot rent increase .
We where promised privacy fences around eye sore such as sewers and electric outages boxes. We where promised the pool to be repaired and to be monitored for Resident Only use in stead of the whole neibhorhood, for children under the age of 16 to be monitored by and adult. No one likes Jane she has no bedside manner at all, constanly takes up for the wrong( such as drug dealers I have been complaining for months about several houses and she has done nothing.) I called the sherrifs office.They are letting in the ### of the earth but state they New Residents have to got thru a backround check.But that cant happen because the lead handyman in charge always know what is going to happen and warns all the drug dealers here way because he "ALWAYS HIGH" so he has a personal interest. What happened to the Family friendly park? What happen to the "Community "? they have been dismissed by nepatisim. husband and wife should not work together in the same office for the same company, .

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YES! Communities oakwood forest

Worst place I ever moved into! The are double charging for water and sewer! They send maintenance men to your home with unsubstantiated complaints! You call the main office or go to the main office with complaints or request the manager says " what do you want me to do about it?" do your job woman that's what we want you to do! Threaten to fine you for signs you have posted up at your home! North carolina law state as long as you are paying a month payment to retain your home on that property it is yours to do with what you want you can post signs such as no trespassing, keep out, beware of dog no solicitation! They can not fine you! They raise your rent for what they aren't doing anything to improve the community! They let people play ridiculously loud music after midnight and do nothing about it! This place is a total joke!

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YES! Communities extensive mold and water damage

Over two months ago, we were moved into a home with major water leak issues. It took us 6 weeks to finally get the leak fixed. In the process, some our personal property was damaged. The office has not only failed to reimburse us for our damaged property but has, after 9 weeks, failed to clean or repair the water damage to the home. We now have mold growing in our living room and kitchen and my family, including, my six month old, are experiencing health problems. In addition to the water and mold issues, our home was also infested with fleas, spiders, and tiny roaches. Although the lease states that they are responsible for pest control and numerous complaints, we have still not received any pest control assistance. The office people keep making promises but have yet to follow through. We were lied to and mislead during the lease signing and are out of pocket over $700 as a result. The office ppl have had horrible attitudes and we found out today that the corporate office wont even take complainants. We are in the process of filing complaints with several local offices including code enforcement, health dept, and commission for consumer affairs. If you value your health

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chaffee resident
jacksonville, US
Jul 16, 2012 1:03 pm EDT

I know what you mean. I just moved from there and mold was only one of my problems. lived there a year and a half and repairs i reported in my initial walkthrough were never fixed.

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YES! Communities - incredily lousy landlords

I live in Creston Ridge owned by Yes! Communities. I have had numerous issues with the office here especially since the new park manager arrived. I originally bought the place in 2006 and signed the mortgage paperwork which gave me a reasonable monthly payment and low lot rent payment. I thought signing the paperwork meant that I was technically a...

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YES! Communities terrible management

I was called a few weeks back to do a survey for the management company and I told them I did not want to do the survey but they persisted explaining that this ead going to the head of the company I told them it was a beautiful community to live in but did not care for the management and gave my list of complaints they asked if I would like a call back buy a community supervisor I said no I don't need any problems low and behold I get a call back from the manager I complained abourreaming me for what I said needless to say I feel betrayed I thought finally someone in upper management was actually trying to figure out why a lot of us were unhappy now we are all just targets thanks yes communities yes I am going to move my home out of here just picked out a spot in a different community and will be gone by May.

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Ladonna303
Independence, US
Aug 05, 2014 11:23 am EDT
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First of all, no eviction was filed and I was one of 6 families whom were given notice to vacate. There are many trailers in much worse repair then mine ever was. My trailer is already sold and believe the new owners moving it out. I have contacted Georgia several times to meet with her about us already being gone and she will not response with a time to get with her. Nothing was ever in writing has to why she was giving the notice to vacate it was just a generic order. She verbally gave another family notice last week. Your company is losing business because of her. I know you do not believe me nor will you believe other past tenants. There are many things she does verbally to tenants. Because of this people are.moving out. Another trailer on Mandy Ave was sold and moved out due to the way she was ordering some to vacate. Another family on Mandy is in the process of selling, and a renter on Mandy had already gone month to month do they get out the moment they find a place. I have called and emailed Georgia, she is choosing not to response. I actually hope she does take me to eviction. Court. I can prove I vacated upon request. I can prove she will not respond to my emails, and I can prove she is doing so just to keep the rental deposits. If she claims she has not ordered families to move or if it is not in the official records, she is misleading the books or the min office. She is very cunning. S

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Ladonna303
Independence, US
Aug 04, 2014 5:43 pm EDT
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You have not received any complaints about her in 3 months because every one who was complaining about her was served.a notice to vacate order! She has either.in writing or verbally terminated leases on at least 6 good families since May. My family is one of them. My family is one of them. I was given a notice to vacate, moved, and sold my trailer. I have tried to contact her to turn in pool and mailbox keys and discuss my deposits. I resorted to emails because she will not talk on the phone. I choose not to pay my July lot rent until we did a walk through. She will not meet with me. I have the.july lot rent, I want to set with her, and I have not heard from her. She is billing me for August even though she gave me notice to move by July 31, I was in my new place beginning of July. All of the families she is doing this to are good hard working families. Romours are spreading that she hates families with children

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Ladonna303
Independence, US
Aug 04, 2014 5:14 pm EDT
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Residents have called corporate, repeatedly. All of the complaints get funneled back to independence station for Georgia to deal with. Check independence stations' lot rentals. A dozen trailers have been pulled in the last three years and only 2 moved in, that speaks volumes.

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Ladonna303
Independence, US
Aug 03, 2014 7:31 pm EDT
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Yes communities does target residents. The manager, Georgia, is very good at it. Check review boards, talk to residents, and what ever you do. . . Do not move there

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YES! Communities - do not move here!

I am a single parent and a full time graduate student. My 4 children and I moved into this community because 1) it is close to my folks, 2) they pitched a great rent to own program and 3) my children are close to the school I wanted them to attend. However, 5 months later it is the biggest regret I have. I should have known in July there were going to be...

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YES! Communities maintenance

I have lived in this mobile home community for a few years now. at first, before Yes came into the picture, it wasn't bad. now, however, the complaint list is never ending.
1. they never mow the grass-it gets waist high before they attempt and then they do a hit and miss job
2. if you pay your rent on the 5th (which is their deadline), you get charged late fees. if you are foolish enough to drop your payment thru PP's door, it could be days before they post it and then you are still charged.
3. they evict at the drop of a hat -
4. the manager is a stupid child;
5. they rent and sell to illegal's, ponderosa pines is full of them - illegals - mexicans! they need to go back to mexico and take yes with them

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ednchatt
, US
Jan 29, 2017 8:56 am EST

I have two dogs, both about 45 pounds. One is an American Bull dog, the other is a Stafford-shire Terrier mix. Are they acceptable? They were both rescued from death row, and are like children that never leave our side, nor are they ever off leash. My wife and I live in East Brainerd and are looking to downsize. We are both 70, but I still work full time. Thanks for your time. Ed

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YES! Communities
Denver, US
Jan 30, 2017 10:09 am EST
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Thank you for your interest in our communities. Please read more on our pet policy and breed restrictions at https://www.yescommunities.com/news/what-does-pet-friendly-really-mean

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Angielee
Chattanooga, US
Sep 15, 2014 1:28 pm EDT

I am considering this community to place my home as well as another one. I didn't see where the issue of renting to

and selling to illegals was addressed. Is this something you do?

YES! Communities In-depth Review

Company Overview: YES! Communities is a reputable company that specializes in providing affordable and quality housing options in various locations across the country. With a focus on creating vibrant and inclusive communities, YES! Communities strives to offer a comfortable and enjoyable living experience for its residents.

Location and Accessibility: YES! Communities boasts a wide range of locations, ensuring that residents have options that suit their preferences and needs. Whether you prefer a bustling city or a peaceful suburban setting, YES! Communities has properties in various desirable locations. Additionally, their properties are conveniently located near major highways and public transportation, making commuting a breeze.

Property Selection: YES! Communities offers a diverse selection of properties, catering to different lifestyles and budgets. From cozy single-family homes to spacious apartments, there is something for everyone. The properties are well-maintained and thoughtfully designed, providing residents with a comfortable and inviting living space.

Amenities and Facilities: YES! Communities understands the importance of amenities and facilities in enhancing the overall living experience. Their properties offer a range of amenities, such as swimming pools, fitness centers, playgrounds, and community centers. These amenities are well-maintained and provide residents with opportunities for relaxation, recreation, and socializing.

Community Engagement: YES! Communities places a strong emphasis on fostering a sense of community among its residents. They organize various community events and activities throughout the year, creating opportunities for residents to connect and build relationships with their neighbors. These events help create a welcoming and inclusive environment for everyone.

Customer Service: YES! Communities prides itself on providing excellent customer service. Their friendly and knowledgeable staff are always ready to assist residents with any questions or concerns they may have. Whether it's addressing maintenance issues or providing information about lease terms, residents can expect prompt and professional assistance from the YES! Communities team.

Lease Terms and Pricing: YES! Communities offers flexible lease terms to accommodate different needs. They strive to provide affordable housing options, ensuring that residents can enjoy a comfortable living experience without breaking the bank. The pricing is transparent and competitive, with no hidden fees or surprises.

Maintenance and Repairs: YES! Communities understands the importance of timely maintenance and repairs. They have a dedicated maintenance team that promptly addresses any issues that arise. Residents can submit maintenance requests online, making the process quick and convenient. The maintenance team is skilled and efficient, ensuring that repairs are done to a high standard.

Safety and Security: YES! Communities prioritizes the safety and security of its residents. Their properties are equipped with security measures, such as gated entrances and surveillance systems, to provide peace of mind. Additionally, they have a responsive management team that promptly addresses any safety concerns raised by residents.

Online Platform and User Experience: YES! Communities offers a user-friendly online platform that makes it easy for residents to access important information and communicate with the management team. The platform allows residents to pay rent, submit maintenance requests, and stay updated on community events. It is intuitive and responsive, enhancing the overall user experience.

Overall Satisfaction and Recommendation: Overall, YES! Communities is a reliable and customer-focused company that provides affordable and quality housing options. Their commitment to creating vibrant communities, excellent customer service, and attention to detail sets them apart. If you are looking for a comfortable and inclusive living experience, YES! Communities is definitely worth considering.

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