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4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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YouTube reviews & complaints 1238

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M
6:53 pm EDT

YouTube movie with a letter k over it in center - ruins movie

From:
David Peterson
San Jose, Ca

Dear Sir's,

I just began to watch a movie entitled "Python 2000" and in the middle of the screen their is a horrid english letter "K" in white, placed directly in the middle of the screen, obviously from the uploader.

Not only is this visually inappropriate but is placing an image on a film not owned by the uploader.

I forwarded the movie in the time line and it still carries the "K" after 9:21 minutes.

I favor the individual(s) being told to remove this visual issue or their uploading be removed.

This is abusive of a film they don't own and abusive of the individual watching.

Thank you,
David A Peterson

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B
3:10 am EDT

YouTube removed videos from my watch later list

I dont care if youtube does not like some videos on the site they have NO right to remove anything without our consent.
I will take this further and we will all come together and voice our opinion and our rights for free speech that it is our prerogative to view anything we wish without you tubes extreme biased authoritarian censorship that is going on with certain patrons channels especially conservatives video uploads. It has been going on for some time and it needs to stop right now! this is ridiculous and it is time for change

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5:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube stabbed us in the back

After five and a half years of being loyal to YouTube they just stabbed us in the back. Without any warning they removed all monetization on all seven thousand of our videos. They offered no reasonable explanation. They claim we are re-using content from other channels. This is a complete lie. All of our videos our own own original works. No appeals process, no managers to go to. No escalations allowed. We went round and round with one of their "support people" and got a constant run around from them. They pointed us to the policies that we had read 156 times already. As far as we can tell we are following their vague and highly subjective policies just fine. Asked what video(s) they were referenced. They refused to answer. Asked what percentage of content they claim is re-used. They refused to answer. Asked for an appeals process and they refused. Asked for a manager, and they refused. Asked to talk to someone who could fix this. They refused. All we were given was after 30 days we could re-apply for monetization. With no knowledge of how to fix this or stop it from happening again. YouTube is running a rigged scam game. They are treating us like slaves. They still run ads on our videos. Now they keep 100% of the ad revenue instead of 40%. They got wealthy off of the hard work of content creators and now decide we should not get paid for our hard. We should work for them for free. This is theft on their part. Plain and simple. We worked hard to get 77K in subscribers. YouTube is too corrupt. They need oversight. We also suspect religious persecution as well as political affiliation discrimination is coming from YouTube.

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D
9:32 pm EDT

YouTube youtube advertisement layout on android

Hate the way an advertisers page pops up on the screen. I would be in the middle of reading or writing a comment and all of a sudden it pops up. If I am reading a thread I completely lose my place because it goes back to the main comments. Serious pain in the butt, get rid of it and let people have the option of clicking to open the dropdown ad. Feel like this complaint will fall on deaf ears.

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A
11:18 am EDT

YouTube https://www.youtube.com/watch?v=xjlg0mtsgsm

Titile: Anne Greig Meeting Report by Valerie Sinason
Published by GeeGee Tee
alexander.c.thomson GaB: @EasternApproaches

Anne Greig Meeting Report by Valerie Sinason

https://www.youtube.com/watch?v=xjlG0MTSGSM

The whole video contains highly sensitive and confidential information relating to a private meeting with a medical doctor, who is also horrified about the breaching of privacy law and data protection. The information and photographs were uploaded without our client's permission or knowledge!

We ask that you action be taken for a forced removal immediately without further a due.

We look forward to hearing from you as soon as possible.
Yours sincerely

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D
5:01 am EDT

YouTube censorship

Youtube with its new censoring mayhem is removing 99% of the interesting content and is now beyoun a joke.

I now cannot read or view anything that is alternative, or challanges the dangerous media narrative that is taking over the web.

I feel like I am now being spoon fed progaganda.

YT - was once a fibrant, engaging and interesting channel to visit.

It is now very bland & uninteresting.

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D
10:42 am EDT

YouTube youtube platform

Their censorship is beyond ridiculous at this point! They are censoring MANY channels & NOT just Conspiracy ones. Channels like Shawn Woods (Mousetrap Mondays) are being hidden, demonitized, getting strikes for no reason & even being blocked or removed. Youtube was created for the USER for YOU. Now if I want to watch Secure Team 10s videos I won't find them in the search results if I type in "ALIEN" OR "UFO" not 1 search result pops up that isnt from CNN, NBC, Fox News, BBC ect. Now ONLY Maintream News Sources show up in their results... As if I couldnt turn on a flipping T.V. instead... NOT COOL Youtube I am DONE with your Garbage Platform! By the way today is 03/17/2019

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S
9:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube videos of girls playing with dogs

Having enjoyed YouTube for many years, i recently watched the recent videos of the michael jackson and was, of course, offered similar subjects to view which I explored accordingly. What I have found however are many videos of Girls who claim to be playing with / training or grooming their dogs. Will you please view and consider removing them as I do believe they are not appropriate? Many thanks, David King

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5:34 am EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube identity theft

Hi,

Yesterday I received a series of emails from YouTube at my Yahoo email address ([protected]@yahoo.co.uk), stating that my account had been suspended due to my content violating your spam, deceptive practices and scams policy.

However, I rarely use YouTube and do not post anything on YouTube. I have no idea who is using my name and what they have been posting on there. I have not clicked on the link to the video in the email as I think this could be a scam and a virus is attached to it, but I have done a screen dump of my in box and also of the message contained in the email, which I have attached to this message.

Could you investigate this and get back to me please as it is very worrying. Please respond to my email address at [protected]@outlook.com in case I have to shut my yahoo email address down.

Thanks,
Heather Sherriff

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K
3:41 pm EST

YouTube momo video

I can't believe you are allowing this momo video to be shown to children. It's nothing short of teaching them suicide attempts. Also allowing it to put up in kids cartoon videos or shows is irresponsible to the person that created this, but you for letting it happen. I happen to have small grandchildren that I wouldn't want to see this video. Promoting suicide is not a funny subject

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J
12:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube posting of illegal intrusive surveillance

Dear Youtube,

My name is John McCartney and I am a British citizen living in China. It has come to my attention that people have been posting videos of me, including live streaming video on Youtube. This taunting about the videos continues, and a lot of people know everything about my personal life, and the lives of my family. My brother, Paul McCartney, is behind this. Could you please look into this posting of intrustive illegal surveillance?

Thank you and Best Regards,
John McCartney

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S
10:57 am EST

YouTube baby pranks below 8 yrs

Pls ban the subscribers whom my small brother named Raphael Richard Pereira was watching

Elsa anna spiderman
Toys and colors
Equestaria bad babies
Scary movies momo
Maya
Badbabies vs good babies
Bad girls VS good girls
Stupid girls VS good girls
Bad girl
Good acts vs bad acts

It should be banned the channel according to which I told from my dad's S5 mobile and lava mobile.

Signed edmon pereira

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Update by Stanley Pereira
Feb 19, 2019 11:50 am EST

Plz add toysplays to be banned

Update by Stanley Pereira
Feb 19, 2019 10:59 am EST

Complaint of the baby pranks subscribers whom needs to be banned

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E
E
Edmon
, US
Feb 25, 2019 2:27 pm EST

Plz ban the subscribers as I told before .

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Z
2:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube Etihadgroupofcompanies.com

Complain details :
https://orbitbrain.com/blog/etihad-group-of-companies-is-fake-fraud-scam-company/

Video link 1
https://www.youtube.com/watch?v=TXWq5M0GfR0

Video link 2
https://www.youtube.com/watch?v=SUDk3K0FtNo

Video link 3
https://www.youtube.com/watch?v=IHTnxShg8wU

Video link 4
https://www.youtube.com/watch?v=2ZcpkKR5ZFQ

Video link 5
https://www.youtube.com/watch?v=n2ydf6QDW0g

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D
8:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube song "my brave face"

I really like Paul McCartney's song "My Brave Face." There are a number of video's of it on YouTube. Unfortunately, some Japanese [censored] has appended clips of himself to every copy, ruining them. Can you restore the video's and suspend that [censored]'s privileges?

Example:
https://www.youtube.com/watch?v=0Ty8NTNj6JI
date accessed: 6 Feb. 2019
Thank you.

Donald Baldino
[protected]@temple.edu

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E
4:25 pm EST

YouTube inappropriate ads

This has happened on two occasions. I was watching YouTube with my younger sister when an ad came up for TikTok. I was annoyed in the first place with the stupid and irrelevant ads that came up anyway but this one was the last straw. As you know, many children watch YouTube and it's completely unacceptable to show a ad of a girl trying to eat a spanner. Which may make a child do this. This is issue number one. Another issue with this particular ad is the eerie feeling to it. I'm not sure what it is but it just seems like it may creep a child out. The final and worst issue is the fact that there is swearing in this advert. The woman said ‘Here we f***ing go.' This is NOT child friendly in any way.

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V
2:20 pm EST

YouTube pop up ads for other political videos using derogatory terms for pres trump and his cabinet in these cspan videos.

I have screen shots of the pop up ads to watch other videos.

Like, Share, Subscribe pop up advertisements
While watching a Senate hearing questioning Sec of Homeland Security: Examples
- " Reporters confront Sarah Sanders on Trumps Unhinged Behavior"
- " Sen Harris confronts Trumps lackey" etc
- " Sen Durbin grills Trumps lackey" etc

These are CSPAN recordings being superimposed by YouTube employees with politically slanted adjectives which ARE WRONG to add.
This takes away from CSpans neutral position politically.

I am also going to bring this to the attn of CSpan.

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K
3:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube to remove our productions from youtube

Dear YouTube
Would you kindly remove our movies from your site. These movies are produced and directed by myself (Khaled Al-Sidik) financed by our existing production entity as above. The movies are between 100 to 115 minutes each:
1. The Cruel Sea (Kuwait) sometimes termed in Arabic (Bass Ya Bahar)
2. The Wedding Of Zein and in Arabic termed as Orss Al-Zein
We would like also to inform you that these productions will never fall into Public Domain because of the existing enterprise, its Board of Directors, partners and inheritors. This enterprise in based in Kuwait since its establishment in March 1964.
Appreciate your cooperation.
Sincerely.
Kaled Sidik (sometimes spelt as Khaled Al-Siddik or Al-Siddiq or Al-Siddique)
Siddik Productions
Kuwait

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B
8:11 pm EST

YouTube women in panties and nude

Please take this trash off of women looking up their clothing women in panties bra youtube is becoming more like porn it is a disgrace to women. Women don't look at men that away. This is not good to teach kids or good exploit. Women! Take off the crap women dancing an striping in underwear if u want to have make men pay to look at in porn youtube not regular youtube it's becoming more trashy

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R
11:12 am EST

YouTube Slanderous/defamatory posts about me

His previous Facebook name in Japanese katakana: カネパ アンドレ

*AJ used to attend SJCC after graduating from Willow Glen High School and moved to Grass Valley, CA, with his folks near/at the end of July 2016. He's been a practitioner of Shotokan karate since he was fifteen and has an interest to delve into learning MMA (mixed martial arts). Also, he's looking to get into a sports medicine career.

To anyone who will come across these posts about me being a sexual predator, an abuser/harasser, and a slut by doing a Google search of me... Please disregard and ignore them. They're all lies. This was all done by the ex-guy-friend, Andre, who's out to get me as revenge after I exposed him as the slanderer on Facebook besides LiarsCheatersRUs. If he hadn't gone and did what he did in the first place (making up lies/false claims about me), I wouldn't have needed to step forward to clarify things for the public. Now it's gone too far to the point that my life and my family's lives could be threatened when he gave out all my personal contact information on four other sites: RevengeMyEx, BlackListReport, BadBizReport and CheaterDirectory. This is sexual harassment by falsely selling me out as some slut. At one point, he had talked of using those slogans of carrying out this type of revenge on his fourth ex (whom he dated from Summer 2014 to early March 2015) but out in public with a nude photo of hers and including her number on posters.

I can tell that it's Andre who's the perpetrator when it's the same format that he used to give out my personal contact information on LiarsCheatersRUs (renamed Cheaterland). He had visited my home before, so he knows where I live. E-mails and numbers were exchanged after we became friends. In the past, he had used my home address numerous times as the destination for any products he ordered online in order to avoid his maternal grandmother (whom he calls "Mom") taking his parcels and keeping them from him. To this day, she still doesn't know that he's kept the DVD player (with access to YouTube and the ability to play video games) that he had delivered to me to give to him. When his grandma found out that he'd used her money to purchase it online, she demanded that I give it to her or his dad (his foster father) or else she'd call my mom about this. (Fact: His grandma is a former real estate agent and can look up anyone's contact information.) Some time later, Andre managed to sneakily take it out from under her nose and hid it from her in his bedroom. When she kept asking about it at different times, he lied that he doesn't know in order to make her forget it.

The first one posted on the LiarsCheatersRUs (Cheaterland) site is a compulsive action and foolish move of his in retaliation to me confronting Lauren through e-mail and messaging him about causing drama with her, which he wrongly claimed to be harassment. He should've thought things over instead of lashing out like he did to try to hurt and ruin me. The trouble started when his current young girlfriend, Lauren (Ember Dew) started going after me about him hurting, which is his own problem when I had already moved on. This created tension/ unnecessary drama for me. She threatened to call the police on me thinking that would solve things. That's supposed to be a personal issue for the two parties involved to resolve. She didn't leave me alone after I blocked her and came after me again some time later about the same issue to accuse me of being the only one at fault for the problem. Mainly, what she had are misconceptions of me when Andre must've exaggerated things to her and twisted the truth to play the victim or innocent card. After sending me a message by creating another Facebook account using her alias/pen name, she apparently deleted it afterwards with no chance for me to message her back. Some things had to be clarified for her to know the real truth and my side of the story. She just believes whatever Andre says in making me out to be the liar when I actually have the proof to back it up. It's just that she chose to not believe my words even when I sent her screenshot proof. Because he paints himself as an angel to her, it makes her think that he's not capable of any misconduct or wrongdoing. So, I managed to find her email address online that she publicly posted for others to reach her, which I used to message her to tell her off and to further clarify things. If this made her uncomfortable, then she had it coming for getting herself involved where it's not her problem. That just adds more to the drama.

Gifts are only given on special or certain occasions, not frequently or on a regular basis like what he did to continuously beg and request me to buy him one thing after another. Him coming up with the excuse to label them as "gifts" is to make himself out to be the one to not have to owe anything or free himself of the responsibility. He actually told me that he'd pay me back in a message, but that never happened. So, I decided to let it go after some time. AJ Canepa truly is a wolf in sheep's clothing.

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9:09 am EST
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YouTube advertising

Youtube's new policy to stream the same advertisement three times back to back is really irritating. I personally will not buy anything that is presented me in this way, even if I like what is being sold. It's THAT annoying. It is a very poor advertising strategy. I'm far more likely to stay tuned to three different ads if I have to watch them. Just saying. I'm not sure how many people feel this way, but I can't imagine most people find it pleasing.

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Update by JayJay20322
Jan 15, 2019 10:23 am EST

This is a suggestion. I personally think Youtube advertising is on the wrong track. I see ads all the time that I don't care about. I will rarely click on any of them. Why not tailor ads to individuals watching? If I knew what companies were advertising, and could choose to look at them, there'd be a more successful pairing with consumer and advertiser. Why not give viewers a choice of ads to see? Maybe build an ad choice directory? I want to see company profiles. I want to buy from companies whose products and practices I can believe in. Why not make watching ads meaningful? Give me a choice and information about companies advertising and I I actually might buy something. Let consumers have power in deciding what ads they want to see and we might build a world that reflects who we are collectively just a little bit better.

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YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

How to file a complaint about YouTube?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title
- Summarize the main issue with YouTube in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

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