Fracture Glass Photos
Reviews and Complaints

Imagine turning your cherished digital memories into stunning glass artwork that adorns your walls, bringing joy and nostalgia with every glance. FractureMe.com offers a unique way to preserve your special moments, and the results are nothing short of breathtaking. With a 4-star rating from over 16,000 customers, it's clear that FractureMe.com has captured the hearts of many.

One customer shared, 'I just received the most beautiful Fracture photos on glass. They are so sharp in detail and absolutely gorgeous! What a unique gift this will make for my son.' This sentiment echoes throughout the reviews, highlighting the exceptional quality and care put into each piece.

The dedication to customer satisfaction is evident in every interaction. Whether it's a minor issue with a print or a need for assistance, the team at FractureMe.com goes above and beyond to ensure a seamless experience. As one reviewer expressed, 'Their commitment to customer satisfaction is truly commendable.'

From vibrant colors to crystal-clear clarity, FractureMe.com delivers on its promise to turn your photos into timeless pieces of art. So, if you're looking to transform your memories into captivating glass prints, FractureMe.com is the perfect choice to bring your walls to life with moments that matter.

After I ordered my print from Fracture I received an email from FedEx with a delivery date. I tried to track my order but FedEx website kelp saying they haven't pick up the package but would update their track once they had. This went on for several days, up until the delivery date that FedEx still had posted to the tracking number.
I contacted Fracture support to see when the package would be picked up by FedEx. They emailed me back within 24 hours and told me that the package had been picked up days ago. They also tried to track my package and couldn't find it. Fracture said they didn't want to wait for FedEx to locate the package so they quickly reprinted my photo at no charge and shipped it out right away.
This print was a birthday present for my wife, I never told Fracture this, they just stepped up and took care of the issue. The awesome thing was this wasn't their issue, FedEx had lost the print but Fracture was the one that made it right.
I HIGHLY recommend Fracture, in fact I can't recommend them enough. There are very few companies that would have done this.

Recently my beloved dog Coco died suddenly and without a cause. I thought to purchase two Fracture photos of her to help remind me of my very best friend. "Still crying". I got the two photos in and immediately installed them where I could see her each day.

Somehow the frame holder on one of my photos failed as I went into a room and found her on the floor. Devastated, I wrote them a simple message about what had happened and unbelievably and without me asking they replaced the photo at no additional cost to me.

First, these photos mean a great deal to em and they had no way of knowing that. Second, they treated me with respect before during and after they shipped me a second Fracture of the one that broke.

This company will have my business for everything photo as of now because they back up what they sell AND there are no hoops to jump through to have something corrected.

Too the folks at Fracture; The pain I feel six months after the passing of my dog is still as devastating today as it was six months ago and it would have been even worse had you not taken the action you took.

All I can say is Thank You! And it is not a hallow thank you at that!

The day after my dog (a/k/a best friend/partner/love-of-my-life) died, I gathered all my withering strength to pick out his very best photo and splurge on a giant FractureMe glass print of my angel. I literally waited for the mail each day for it to arrive. Fortunately it arrived quickly. Unfortunately the print was grainy and didn't do my handsome pup justice. I don't like to complain, so I put the pic aside and continued being sad about losing my dog. Then I got a email from Fracture asking if I was happy with my print. I checked off a few boxes indicating I wasn't happy, and next thing I new, "Jessica" reached out to ask me what happened and asking how she could make it right. Her attention is the reason I wanted to write this review. Jessica was patient, compassionate, friendly, warm, SO HELPFUL in my time of need. I can't begin to tell you how appreciative I am and how wonderfully she treated me! When I reached out to thank her for making me feel so special and important, she told me that Fracture is all about treating people right, and Jessica seemed very proud to be a part of that. Thank you from the bottom of my heart, to both Jessica and Fracture!

LOVE MY PICTURE! Thank you so much for the gifted talented artist who made up my picture of my cat. I simply love it. I could not be happier. It looks beautiful! Perfect! The quality is outstanding, the glass is sturdy, the workmanship is excellent. You can see that the people that do this work, take pride in our pictures and make sure we get the best quality back when done and that is exactly what they did for me. I will be ordering more in the future. I actually love it printed on the glass, it gives a different look, a clearer look, than just putting the picture on a cheap frame and cheap piece of glass from a store. This is far from cheap. The glass is strong and thick and will last many many years. Thank You so much Fracture for your outstanding workmanship! Thank the person that made up my picture of my cat on the hood of our convertible. We simply love it and I have it hanging on the wall in our house and already received compliments from friends and family that saw this picture on glass. Fracture did a fantastic job! I will absolute do business with Fracture again. I highly recommend this company for your pictures. Great job! A very happy customer! Nancy / Boston, MA.

I bought an XL print from FractureMe to add to my collection of Large prints. Unfortunately, when it arrived, it was broken. I was bummed out, but Adam from customer service was quick to help me out. He was super helpful and made sure that my reprint was bumped up to the front of the line. He even upgraded my shipping for free to make sure that I got my reprint as soon as possible.

To my surprise, my reprint also arrived broken. This was weird because my previous prints arrived without any issues. But, Adam and FractureMe were amazing. They immediately expedited a third reprint for me.

When the third reprint arrived broken as well, I was starting to get frustrated. But, FractureMe went above and beyond to make things right. They took extra care in packing my print, overnighted it across the country (at their own expense!), and even went out of their way to make up for the inconvenience of having so many prints arrive broken.

I can't recommend FractureMe enough. Their prints are one-of-a-kind, and their packaging is actually really good (I blame the freight carriers for the damage). And, if something does go wrong, their customer service is top-notch. They even had kind words for me when I was feeling frustrated and short with them. I'm grateful to Adam and everyone at FractureMe for their help. They've definitely earned a lifelong customer in me.

Just got back from hiking the 14.7 mile trek to 'The Wave' in Utah? It's the Holy Grail of hiking! In a worldwide lottery, only 20-permits per day are issued, and it took me 6-years to be selected. As a 45-year Professional Engineer and Geologist, I know winter weather in the high desert of Arizona/Utah is always a dice roll. I needed this shot done right the first time, and I was familiar with seeing ads for 'Fracture' on television and the Internet for years. Tyler in customer service and the entire Fracture team gets an A+ for communication, attention to detail, and a uniquely interesting, state-of-the-art process and product. Shipping alone was an art as all glass pieces were in a 'floating' damage-averting carton, of which I expected nothing less, given the extraordinary look of the finished item.

I'm already a repeat customer for some of my irreplaceable location photography that I'm thrilled to display in Fracture glass. The finished product is simply stunning, and it's clear that Fracture puts a lot of care and attention into their work. I'm not the type of person to leave reviews, but I had to make an exception for Fracture. I highly recommend them to anyone looking for a unique and high-quality way to display their photos.

As someone who works in the aerospace industry, I appreciate attention to detail and quality workmanship. Fracture definitely delivers on both fronts. The finished product is not only beautiful but also durable and well-made. I can't wait to order more pieces from Fracture and display them in my home.

Overall, I give Fracture Glass Photos a 5-star rating. The customer service is exceptional, the product is top-notch, and the shipping is impressive. I'm glad I stumbled upon Fracture and will continue to be a loyal customer for years to come.

Dale D. Mikolaczyk, PE, PG
Aerospace Systems Engineering, Telemetry, Tracking & Command
Galileo Ionospheric Navigation Engineering, TT&C & Orbital Mechanics
'Moon to Mars 2036 Project'

NASA
National Aeronautics & Space Administration
Goddard Space Flight Center
Greenbelt Road
Greenbelt, Maryland

So, I gotta say, I'm not too impressed with Fracture Glass Photos. First off, they don't even have a phone number to call - only text or email. And when I had to replace some pictures, they cropped them way more than I wanted. Plus, when I got the replacement, part of the paper was torn off - not a great first impression.

But, to be fair, they did send the second order to two different places since it was a gift, which was nice. But then, when it arrived, there was no stand - even though I paid for it! When I contacted them, they said I should have kept the old stand from the first order. But come on, how was the other person supposed to get the stand if we live in different states? It's not like I can just hand it to them. And they didn't even offer me a discount or anything for all the trouble.

Overall, I'm not too happy with Fracture Glass Photos. I won't be ordering from them again, and I'll definitely be telling everyone I know about my experience.

I made a mistake when ordering a print from Fracture Glass Photos. I accidentally ordered a larger size than I needed, and I was worried about getting a refund in time for Christmas. I decided to email them, not expecting a response. But to my surprise, they responded within the hour, maybe even 10 minutes! They didn't just refund me, they adjusted my original order and even added a stand for me. I ended up with two prints in the right size, but I only needed one. They assured me that I would get a refund for the extra print within a couple of business days.

A few days went by, and both of my orders shipped before I could get my refund. I panicked again and emailed them to check in. But they were quick to respond and refunded me instantly. They even let me keep the extra print and stand as a holiday gift! Originally, the print was for my husband, but I was able to give one to my in-laws as well.

I am so impressed with the customer service at Fracture Glass Photos. They really care about their customers and go above and beyond to help them out. They didn't try to pocket money off of my mistake, but instead, they did what they could to make it right. As long as you cancel with enough time before your order ships, I'm sure they'll do what they can to help you out. I highly recommend Fracture Glass Photos for all your printing needs!

I just bought something from Fracture Glass Photos for the first time and I was hoping to give it as a special Christmas gift. I spent a lot of money on it, but when it arrived, I was really disappointed. The picture was cracked and a big piece was missing from the top. I couldn't believe it! There wasn't even any packing material in the box to protect it. Who ships something fragile like glass without any protection? It's just common sense!

I tried to contact the company to let them know what happened, but there's no phone number and they don't work on weekends. I followed their instructions and sent them pictures of the damaged product, but I didn't even get a response to say they received my email. Christmas is only two weeks away and now I'm stuck with a broken gift and no way to replace it. It's really frustrating!

I think the company is to blame for not packaging the product properly. They should know that shipping companies aren't always careful, so they need to take extra steps to protect their fragile items. I don't think anyone should buy this expensive item because of the lack of care and common sense in their shipping practices. Maybe you could blame UPS, but I think it's really the company's fault.

I've given them 48 hours to fix this, but I don't have high hopes. I wish they had a phone number so I could talk to someone about it. I definitely won't recommend Fracture to anyone and I think you should save your money and find a different gift.

Yo,
So, I gotta say, my experience with Fracture Glass Photos was pretty decent. I mean, the shipping was a bit delayed, but that ain't really their fault, ya know? USPS can be a real pain in the butt sometimes. Anyway, I ordered a picture of my daughter's dog who had just passed away. This dog was like family to us, especially my daughter, who had him for ten years. I wanted to make this picture extra special, so I wrote a heartfelt note to be included with the photo and requested no receipt. Well, they got the no receipt part right, but they forgot the note. My daughter got the package and was confused because there was no note or receipt.

Now, I know Fracture Glass Photos advertises that they take special moments and turn them into beautiful glass photos, but they really dropped the ball this time. I paid for a service that I didn't receive. I won't be using their service again, and I'll be sure to tell everyone I know not to either. I'm even gonna take to social media to share my experience. I was hoping for a special moment with my daughter to remember her beloved dog, but instead, I got a weird package with a picture of her dog and no note. It was a real bummer, man.

So, if you're thinking about using Fracture Glass Photos, I'd say think twice. They might not deliver on their promises. Signed, Fractured by Fracture.

So, I gotta say, I had a bit of a mixed experience with Fracture Glass Photos. I ordered one for a rush order and asked if someone could contact me beforehand to make sure my pic was good enough to copy. A lady named Cristine said someone would call me that weekend, but they didn't call until later and I missed it. When I got my Fracture, I was pretty disappointed with how it turned out. I had a pro photographer tell me that phone pics can be tricky to match in terms of size and color, and that it was hard to get a good blue. He said it was at least okay, but I was hoping for better.

Anyway, I decided to give it to my friend for her birthday anyway since I didn't have time to send it back or reorder. I did let the company know that I was disappointed, but I also realized that if you can't talk to someone directly, you might not get exactly what you want. Especially with a rush order.

Then, out of nowhere, I got another Fracture delivered to my porch. I didn't know it was coming and I don't know why I got two, but I'm not complaining! I think the quality of the second one is better, but I can't say for sure until I see my friend again.

Overall, I'm happy that I got two for one and that the company tried to make me happy. I just wish they were more accessible before you make an order. But hey, at least no one stole it off my porch!

I gotta say, my experience with Fracture Glass Photos was a bit of a mixed bag. At first, everything seemed to be going smoothly. I got a confirmation email saying my order would be shipped in two days, and I was excited to receive my new glass photos. But then... nothing. No updates, no dispatch, no pick up from FractureMe. I tried reaching out to their customer service team multiple times, but the chat wasn't working and I never got a response to my emails. To make matters worse, my FedEx tracking number showed that the label had been printed but the package hadn't been collected.

I was starting to get pretty frustrated and even a little suspicious that this might be some kind of scam. But then, I started getting spam emails from FractureMe trying to sell me more of their products. What a joke! I couldn't even get my first order delivered, and they were trying to sell me more stuff?

Anyway, I can't really speak to the quality of the product itself since I never actually received it. But I will say that FractureMe's customer service leaves a lot to be desired. They really need to have a phone line or a working chat service so that customers can actually get in touch with them. I wouldn't recommend this company to anyone until they fix their customer service policy.

Update: After multiple attempts to contact FractureMe, someone finally got back to me via email. I appreciate that they reprinted and sent new pictures, but the fact that they still don't have phone support or a working chat service is a major issue. I'm giving them an extra star for the effort, but they really need to fix their customer service if they want to earn a higher rating. The products themselves are good - clear pictures and a clean look - but that's not enough to make up for poor customer support.

I gotta say, my first experience with Fracture Glass Photos was not great. I sent in a photo with some wild colors from a concert I went to, and when it came back, the colors were all dulled down and muddy. It was nothing like the digital file I sent in. I thought maybe their system auto-corrected for the crazy colors, so I tried again with a more normal portrait. But that one came back washed out and pale-looking too. I was pretty disappointed, especially since they advertise that they print the image ON GLASS. But it's not really on the glass, it's behind it. So light can't come through like I thought it would.

But then I decided to reach out to their customer service and let them know what happened. I wasn't even asking for a refund, just telling them why I wouldn't be using them again. But I was really surprised when I got an email back from a lady named Hannah. She asked me to send her my original files and photos of the washed-out prints I got. She said she'd make it right and redo my order for free.

And you know what? Less than two weeks later, I got replacement prints for both orders that looked great. They looked just like my original files. I even asked Hannah to send me the files she sent for printing so I could see how she made them more contrasty. And she suggested that if I ever order again, I should email them beforehand to remind them of my previous problem. But honestly, I don't think I'll need to. Hannah really went above and beyond to fix my issue, and I can't complain about their customer service.

I gotta say, I was really impressed with Fracture Glass Photos. I was on the hunt for some high-quality prints to decorate my home, and I was considering metal prints at first. But then I ran into a few issues - the glossy finish was too reflective for my taste, and I couldn't find a good way to mount them. Plus, I was having trouble figuring out the right size and cropping for my images.

That's when I stumbled upon Fracture's website. Let me tell you, they had everything I was looking for. Their site was super easy to navigate, and they had all the info I needed about sizing and pixels. And when I saw their photo walls, I was blown away by the variety of options and the great pricing. I ended up ordering a couple of prints, and they arrived ahead of schedule and in perfect condition.

What really impressed me about Fracture was how much thought they put into the entire process. They clearly understand their customers and what we're looking for - a premium look that's easy to hang and makes us look like we know what we're doing when it comes to decorating. And they've got it all covered, from the well-designed layouts to the easy-to-use packaging that includes everything you need to hang your prints in just 20 minutes.

Overall, I'd say Fracture is a top-notch company that really knows how to deliver a great product and experience. I'm definitely going to be using them again in the future, and I highly recommend them to anyone looking for high-quality prints that are easy to hang and look amazing.

Hello,
Until now the experience with you and your company has been good. Although the shipment was delayed by USPS and arrived 3 days later than the confirmation said it would, that is not my complaint as I understand it is out of your hands. The picture in question was of my daughters dog who on the day I ordered the picture had to be put down. He was a good dog who spent the last ten years with my daughter when she really needed him. The problem is that I wrote I heartfelt note to be put in the photo along with a request of no receipt. You got the no receipt right but did not include the note. My daughter got the package last evening and sent me the note below:

Did either of you order this and have it sent to me? It showed up today with no note, no receipt.

You folks advertise that you take those special moments and memorialize them on glass. Well, you didn't this time! I got the picture which I paid for but I did not get the service. I will never use your service again and I will tell anyone I know not to either. I will be going to social media next and telling people of my experience as well. What I was hoping for was a special moment with my daughter over the loss of her great dog?what I got was a creepy package showing up at her house with the picture of the dog she lost and what was to be a tender reflective moment was lost.

Signed Fractured by fracture!

I gotta say, I was pretty disappointed with the Fracture Glass Photos I ordered. I mean, I used my fancy Sony a7iii camera and took some really nice shots with a file size of over 14mb, but the way the ink dots printed on the glass just made the pictures look like they were taken with an old cell phone camera. Not cool, man.

I tried emailing them twice and even looked for a phone number to call, but no response from either! What's up with that? I mean, come on, Fracture, get your customer service game together!

Honestly, I wouldn't recommend buying from them. I mean, Costco offers better metal prints than Fracture does on glass. Just saying.

UPDATE: So, I finally got an email from customer service this afternoon. They offered to refund my money, which is cool and all, but I still feel like they could have done more to make things right. I changed my review to 2 stars, but I'm still not super happy about the whole thing.

Oh, and I attached a close-up of one of the pictures so you can see what I mean about the blur and ink dots. It's such a shame because in Lightroom, this picture is super crisp when you zoom in on the details.

I just gotta say, I sent a couple of my favorite photos to Fracture Glass Photos and I was pretty bummed out with the results. I mean, I sent them a picture of me and my boo thang on a boat in the middle of the ocean on a sunny day and the print came out looking all dull and pasty. Like, what gives? The water and the sky looked exactly the same, no color difference at all.

So, I hit up customer service and they offered to reprint or print another photo for me. I was like, okay cool, maybe it was just a fluke. But nope, the second photo I sent them also came out with the same dull coloring. I sent them two photos with bright colors and what I got back doesn't even look like the original photos in terms of coloring.

Honestly, I wouldn't recommend this company to anyone. If you want to preserve your precious memories, find another company to do it. I don't know why they can't seem to capture the colors correctly. It's like they're not even trying. I mean, just look at the comparison between the original photo and the one Fracture Glass Photos printed. It's a total bummer, man.

Overall, I'd give them a big fat zero stars if I could. Don't waste your time or money on this company.

I recently received a stunning photo from Fracture Glass Photos as a gift from a professional artist friend. The photo was absolutely breathtaking, and I couldn't wait to hang it up in my home. However, I quickly realized that Fracture only provides one way to hang their photos - with a giant screw into the wall. This was a problem for me, as I didn't want to mar my walls with a giant screw.

I reached out to Fracture's customer service team to see if there were any alternative mounting options available. Unfortunately, I was informed that any other hanging method would void the warranty and could potentially ruin the print or cause the backing to fail. I was disappointed to hear this, as I really wanted to display the photo in my home.

Despite the customer service team's warning, I decided to try and come up with my own way to hang the photo. I didn't want to return it or tell my friend about the difficulty, as I knew it would break his heart. After some trial and error, I was able to find a way to hang the photo without using the giant screw. However, I still wish that Fracture would provide alternative mounting options for those who cannot or will not use a giant screw on their walls.

Overall, I was disappointed with Fracture's lack of alternative mounting options. While the photo itself was stunning, the limited hanging options made it difficult for me to display it in my home. Until Fracture addresses this design flaw, I would hesitate to purchase anything from them in the future.

So, I got this glass print from Fracture Glass Photos for $70, and it's 11" x 14". When I first saw it, I was like, "Wow, this looks great!" But then I flipped it over and saw the back and the mounting system. It was just a key-shaped hole in the foam rubber backing and a drywall anchor screw. I mean, the screw was good, but the foam rubber was not strong enough to hold the glass on the wall. It tore and the whole thing came crashing down on our tile floor. And now, the glass is broken and my whole investment is wasted.

I went to their website and saw that the next size up has a metal grommet surrounding the foam rubber hole. That would have been great if it was part of every size.

So, I contacted their customer service about this issue four days ago, and I still haven't heard back from them. I mean, come on, guys!

Honestly, if I could give them a negative star rating, I totally would. This is just not cool.

I gotta say, I'm not too keen on Fracture Glass Photos. As someone who takes pictures and knows how to size them properly, I don't want to deal with non-standard sizes that no one in their right mind would use. I don't want to have to crop my images all over again just to make them fit into the processor. And I definitely don't want the processor to mess with my images and ruin the composition. These guys aren't photographers, they're not even professionals. They're just a bunch of dummies with fancy equipment who thought they could make a quick buck by going against the norm and selling their stuff online. Well, I'm not buying it. I'll stick with the real pros who know what they're doing and can handle my images with care.

I gotta say, I was pretty hyped when I first heard about "Fracture" and their glass printing game. I mean, who wouldn't want their favorite pics printed directly on glass, right? But let me tell you, the final product didn't quite live up to the hype.

I sent them a super high-res image and got a small print just to test the waters. And boy, was I disappointed. The image came out all grainy and washed out, like it had been through the wringer. I was so bummed, I sent them an email with a side-by-side comparison of their print and one I'd done on my Canon Pro 100 printer. But wouldn't you know it, my first email went unanswered. I had to send a second one just to get a response.

Finally, they offered to send me a new print to replace the crappy one I got. I was hopeful, but also a little skeptical. And sure enough, when the replacement arrived, it was just as bad as the first one. The colors were all wonky and the image was way too saturated.

Honestly, I don't think "Fracture" has quite figured out how to print on glass yet. And for the $30 I spent on this experiment, I definitely don't think it was worth it. I won't be going back to them anytime soon.

I was really excited about the idea of Fracture Glass Photos. I decided to get a few for my brother's birthday, and he said they were 'nice'. So, I thought I'd get one for myself. But, I have to say, I was pretty disappointed. They advertise that the photos are 'Printed On Glass', but it turns out that they're actually printed on the backing behind the glass. So, it's hard to tell if it's really printed on the glass or not. Plus, there's a black foam backing, which means you can't see through it or backlight it.

If you're just looking for a picture in a frame without a bezel, then go for it. But, if you're looking for something truly unique, this isn't it. I mean, their website shows 'reviews' from 'customers', but there's no way to actually create one. That's why I ended up on this site.

Don't get me wrong, they're not terrible. But, they're definitely not as unique as they're advertised to be. The pictures on the site don't make it clear that it's just a print under the glass. So, if you're looking for something truly unique, I'd suggest looking elsewhere.

with the lack of transparency on the website.

I recently ordered some photos from Fracture Glass Photos and while the end result was beautiful, I was left feeling disappointed with the overall experience. I had already spent close to 500 dollars on the pictures I wanted, which was fine and included shipping. However, I was not informed that I would also be responsible for paying duty fees, which ended up being an additional 70 dollars. This was a huge hassle for me as my budget was already stretched thin and I was not prepared for this unexpected expense.

To make matters worse, I had to drive an hour each way to the FedEx depot with my 3-month-old baby in tow to pick up the pictures in person because I had to pay the duty fees. Dealing with the unannounced amount of money was a headache all in itself, and to top it off, they would not accept cash due to COVID-19. While the pictures themselves were beautiful and a great job was done, I was extremely disappointed in having to pay way over my budget when it was never specified on the website. I was not too impressed with the lack of transparency and communication on their part.

Overall, I would recommend Fracture Glass Photos for their quality work, but be aware that there may be additional fees that are not clearly stated on their website. It would have been much appreciated if they had been upfront about these fees so that I could have made an informed decision before placing my order.

I recently sent a photo of my daughter who had recently passed away to Fracture Glass Photos. I wanted to capture her beauty and personality in a unique way. However, I was informed that they could only do the smallest size due to some reason that I can't remember. I accepted this and believed that the glass photo would still be just as beautiful as the original picture I sent. Unfortunately, I was wrong.

The glass fracture picture that I received was very dark and I could barely see my daughter. She was not dark-skinned, and the light in the original picture was not dark either. I was very disappointed with the final product. Additionally, there was no way to hang the photo. I had to put a piece of tape on it so it wouldn't fall out of the case they sent when I hung it on the wall. I paid full price for a glass photo that I can't stand looking at.

In my opinion, Fracture Glass Photos is a fraud or maybe only for certain people. Their commercials do not show any glass fracture photos of minorities for a reason. I feel like I was misled and I want a refund. I would give them zero stars if I could.

Overall, I would not recommend Fracture Glass Photos to anyone. The final product was not what I expected and I was very disappointed with the quality. I hope that they can improve their services in the future so that others do not have to go through the same experience that I did.

I gotta tell ya, I ain't too happy with Fracture Glass Photos. I ordered a picture of my cousin's wedding to be put on glass, and when I got it, it looked like a whole different picture. It was all dark and the colors were all off. I tried to contact them through their website, but they never got back to me. So I tried again a couple weeks later, and all I got was some automated message saying someone would call me. But nobody ever did. I'm starting to think this company is a total scam. They don't even have a phone number on their website, and the Florida dept of Corps doesn't have any record of them either. They're just trying to hide because they know they're selling a crappy product. It's only a matter of time before they go out of business. I already filed a complaint with the BBB, and I'm gonna take them to small claims court if I have to. And I'm even thinking about contacting the local news so they can do a story on these guys. It's not even about the $50 I spent, it's about the principle. They took advantage of me, and they don't even care. So take my advice, don't waste your money on Fracture Glass Photos. Go somewhere else where they actually care about their customers.

Norma Castro
Tampa, FL