Int*idprotect Mntr Svc review: Unauthorized Withdrawal 91

I received the same unauthorized charge of 19.95. I am disputing it with my credit/debit card company. I have tried to contact them via phone but the wait time was over 20 minutes. I did find a way of contacting them via e-mail but have not as yet received any response. I caught the charge almost immediately and started the dispute process. Luckily my debit card is about to expire so they won't be able to try to charge me again.

I also did a one time search for $.95 sorry I didn't read the whole deal. Am calling bank today!

Unauthorized billing of 19.95/mo on my debit card

What a scam, same thing here, ordered something thru intellius and got 2 additional charges for things I did not order. In the process of disputing with my card co and canceling my card to get another. What a pain.

Same problem as everyone above . Spent 20 minutes on the phone waiting for an intelius customer rep and got the usual you opted in without knowing it and after 7 days you didn't opt out so its your fault, spiel. So after politely explaining the fact that 100s of people are complaining about this and not getting it, that their "obvious" choices are not "obvious" to 100s of customers using their web site and getting hopping mad after 7 days. The lady said she would cancel the charge but what a scam! There is no arguing with them, this is through and through a scam by deception and by design. They must get 1000s of people just paying their credit card bills and not knowing this is being charged to them. The deliberate deceit is unreal. And even when one politely explains that 100s of people getting mad at a company because they feel tricked, indicates a problem with the validity of the business practices being used, to them they turn right around and say, its still your fault...its "obvious" and you are given 2 choices "chances" to opt out on the web site and 7 days to opt out after that...right sure enough you are, but it is deception by design. It is deliberately hidden, by NOT listing 19.95 outright on the charges list and stating the 7 day delay rule. What a con! If 19.95 were listed as a charge from the outset in the purchases balance list they, nor we, would be having this problem. The fact is, it is deliberately not listed and thus, in my opinion, this is deliberate deceit! A con, used to trick money out of people unwittingly. Argue all you want, read the website text or not, it doesn't matter, this is a trick on anyone who doesn't read their CC statements carefully...that is how it works and how it is specifically designed. They know it, and now we do... I just feel sorry for the 1000s of people who pay these crooks without knowing it.

These people should be put in jail!

I also had 8unauthorized charges )or so I thought) but it turns out I somehow signed up for it when I was doing a people search looking for a friend of mine. I thought it was a one-time charge of $1.95 but it turns out I inadvertently signed up thier service. I called the above number and believe it or not they were very courteous and cancelled my account immediately. I still the shady way I got signed up is crap but I guess it's my bad for ot throughly reading the terms and conditions on the website.

Charges to my debet card that were not authorized.

I received the same charge..

September 23, 2009 INT*IDPROTECT MNTR SVC [protected] WA Internet $19.95

I never authorized this..

I think it is from me looking up a phone number and they said it would charge me 99 cents.. I didn't see anything about a reoccurring charge..

this is the second time they took my money off my card without my permission

If you go on the site and make a complaint it tells you to click on this link and then click on service status to cancel. Well...there is no service status link. Ive called and sent emails threatening to bring charges against them. There are a number of internet fraud aganecies you can contact. if everyone contacts the same agencies..they'll eventually get shut down. The Internet Fraud Complaint Center (IFCC), http://www1.ifccfbi.gov/index.asp, International Web Police, which is an organization to protect the Global Internet Community. You can file a report here: http://www.web-police.org/, The National Consumer Complaint Center for Internet Fraud, False Advertising, and Breached Warranties and you can file a complaint there: http://www.alexanderlaw.com/nccc/cb-ftc.html, You can fill out the Complaint Form at: https://www.ftc.gov/ftc/complaint.htm or go to the Federal Trade Commission Web Site at: http://www.ftc.gov and click on Complaint Form (at the bottom of the page) to report an internet scammer., Econsumer.com: Provides a complaint form that is shared with policing agencies and links for consumer agencies in various countries. Filing a complaint will not provide you with individual police intervention, but your data will be helpful to governmental agencies investigating suspected criminals and may help uncover new scams and fraud trends. The information contained in your complaint may be entered into Consumer Sentinel, a consumer complaint database maintained by the U. S. Federal Trade Commission. Participating governments and international consumer-protection agencies include: Australia, Canada, Denmark, Finland, Hungary, Japan, South Korea, Latvia, Mexico, New Zealand, Norway, Polan, Sweden, Switzerland, United Kingdom, USA, OECD, and European Commission.
File a Complaint: https://www.econsumer.gov/imsn/wimsnery2$com.main?p_lang_seq=1
Contact Consumer Protection Agencies: http://www.econsumer.gov/english/contact.htm
Website Main Page: https://www.econsumer.gov/imsn/wimsnery2$com.main?p_lang_seq=1

Hope this helps!

i have no idea why they just charged that amount authomatic i did not used anything with my money

Unauthorized charges from INT*IDPROTECT MNTR SVC on my credit card. Want to be reimbursed!

for the 3rd time this group has charged against my checking account after I have explicetly mtold them that I wished to cancel my membership. can you help me get through to them that I do not want to subscribe to them any longer?

They charges $19.95 per month for three months and I never authorized it.

Used INTELIUS SEARCH services to help family members track down a long lost relative. USED SERVICE ONLY ONCE. DID NOT SIGN UP FOR ANY ADDITIONAL SERVICES. Exactly 1 week later, they claim I requested their IDENTITY PROTECT SERVICES, which I DID NOT. In fact, they state I signed up for the service on 20 OCT at 11 AM, precisely when I was making a 4 1/2 hour drive, and no access to the internet (nor did I call them).

I have now spent over an HOUR trying to locate the option to CANCEL SERVICES on their website. Their own directions on how to unsubscribe are BOGUS and misleading.

Plus, I cannot cancel my initial account (from my only authorized purchase), there is no option to cancel provided.

On my account, AFTER CANCELLING MY IDENTITY PROTECT that I NEVER ORDERED, it states I will be BILLED AGAIN 20 NOV! EVEN THOUGH I JUST CANCELLED THAT ACCOUNT!

So, clearly, the account NEVER ACTUALLY CANCELS.

I will now have to cancel my credit card - which is outrageous since my deployed spouse will now not have a creidt card for any emergency needs (he travels weekly)!

Isn't this THEFT? I feel like I should call the police!

My Monday will be spent trying to get my bank to (a) prevent future charges, (b) cancelling my credit card, and (c) contacting this bogus company, which I'm sure will be fruitless.

Looking for any class action suits against INTELIUS.

1. Written by William Restis, on [protected]:05

Our law firm is Plaintiffs' counsel in a class action lawsuit filed against Intelius and their partners in the Central District of California. If you have information you would like to share, or to assist in the prosecution of this case, you can contact me at:

William R. Restis, Esq.

Finkelstein & Krinsk LLP

501 West Broadway, Suite 1250

San Diego, CA 92101

Toll Free: [protected]

Fax: [protected]

email: wrr@classactionlaw.com

The company shown INT*IDPROTECT MNTR SVC charged $19.95. I never authorized such a transaction.
I would be appreciate if someone suffered the same victim, please advise me to take a properly action and provide the real name of this company.

I, too, used Intelius.com to look up a phone number. I looked up ONE number but got charged .95 twice. I overlooked that, but now I've been charged $19.95 for some sort of ID protection that I do not want !
Thankfully, I can dispute it thru my discover card and will have the charge reimbursed, hopefully.
BEWARE OF INTELLIUS.COM. They are not reputable or honest !

Can anyone help me? I also experienced the same thing where my account is been hacked and they took my money. i have the 19.95 charge from INT IDPROTECT MNTR S and also have a charge from TWENTY4PROPLU for 24.95!Is there any actions that I can take to prevent this from happening again?I'm tooo sick of this problem.

I have the same problem. My bank gave me the phone number. Call [protected] for ID Protect and if you have MVQ*ValuMax call [protected]. It is a part of Intellis service that is used for background information. It may have happened during some POP UP mess that occured. Call them for a refund, it may not be a full refund but you will get something back, keep a check on your account for future issues such as this.

charge for "identity theft" taken from my bank account

Unauthorized Charge to my Credit Card

All this has been going on in my account without my knowledge until i tried to use my card and see all these pending charges and attempts.
11/20/2009

INT*IDPROTECT MNTR SVC

[protected] WA
Purchase Date: 11/20/09
Utilities Pending -$19.95
11/18/2009
INTELIUS-INTELIUS.COM

[protected] WA
Purchase Date: 11/17/09
Utilities Posted -$0.99
11/17/2009
INTELIUS-INTELIUS.COM

[protected]
Purchase Date: 11/17/09
Declined Reason: PURCHASE EXCEEDED THE AVAILABLE FUNDS
Utilities Declined -$19.95
11/13/2009
INTELIUS-INTELIUS.COM

[protected]
Purchase Date: 11/13/09
Declined Reason: PURCHASE EXCEEDED THE AVAILABLE FUNDS
Utilities Declined -$19.95
I paid for this only -
[protected] WA
Purchase Date: 11/17/09
Utilities Posted -$0.99
11/17/2009
INTELIUS-INTELIUS.COM

Please! This needs to stop immediately. I do not want nor did i ask for these other services.I also would like to know how to remove my account and delete my profile which i cant seem to be able to do either.Thank You
Sincerly, James King

I too woke up to find this bogus charge of 19.99 on my account this morning and until reading some of these complaints had no idea where they got my information I did use the itellus to get a phone number so that must be how they got my information...I just called them [protected] and as soon as I mentioned this page and that I would be calling the Better Business Bureau they refunded my money. I missed that they had charged me last month as well and even offered that up so it is worth the call. Good luck everyone. TKD

i see this charge for the first time and agree with everyone else. now what do i do? frances.

They charged 19.95 from my checking account 10-22-09 I just noticed the charge and canceled my credit card today. I have not had any contact with this company. They stole my credit card number from somewhere

yes --jbm1784 same thing happened to me, have not even used that credit card for sometime so when my monthly billing came in the mail that CHARGE jumpped right our at me. the credit card comp said they have removed it AT MY REQUEST from my bill --what i can't figure out is how it got on there in the first place. ALL I CAN SAY IS CHECK YOUR ACCOUNT BILLING EACH MONTH -----CAREFULLY !----------------------

I too have 2 of these charges on my account one for November and one for December

I have done so much business over the holidays, that I am not sure of the source. I have reseaserched an individual, declined numerous offers for credit cards that may or may not have clicked properly, and requested a free credit report(WITH A FREE TRIAL, WHICH IS A JOKE AS IT IS NEAR IMPOSSIBLE TO CANCEL. THE IMPRESSION OF CANCELATION IS GIVEN, WHAT SHOULD BE GIVEN IS A RECEIPT OF CANCELATION OR E-MAIL

I just called them, was very nice, and they reversed one of the charges, and canceled any future charges. I think I only had 2 months of charges on there, so half is ok with me as long as I don't have to worry about any more future charges. I would have tried to get more reversed, but I knew that might be more hassle than it was worth, and the guy on the phone was friendly enough and spoke English and was American...so that alone left me satisfied! Sorry anyone else has hassles with this company :(

I finally got through, but getting a refund is impossible with these people.

They have been charging into my credit card without my authorization. ALready 6 charges in less than one month.

The company is Intellius.com. I am in the same boat – this is infuriating. Their 800 # is [protected]

ten charges... be sure to go back a few months... just saw it on this months statement... just to check and went back 4 months worth of charges!

i can not believe this, i too am having the same problem as well as with another called clubb, which i never heard of. help what can i do

OK. To any who defended these scammers, go take a hike. People should be clear in their advertising of what you are signing up for. As evidenced by all the poeple here who saavy enough to notice the charges but were duped by the way things were packaged. People are willing to pay a dollar or so for them to access their database and give them some information, but do not want a $20 recurring charge and I agree.

Same thing happened to my wife, she was looking a number up and thought she was very careful in making sure she hadn't signed up for anything, but the deceptive way this was put forth resulted in a charge on our card as well. I'm not happy that people can get away with things like this. We're going to try calling them tomorrow and see how responsive they are.

I pulled up my bank account information this evening and noticed there is this unauthorized charge suddenly appearing from my mastercard cash card. Never dealt with this company or have I spoken to them or given out my card information. They are commiting illegal charges and need to be stopped.

I had the same charges twice in a month. I did use the ONE TIME TRIAL of 95 cents, but never did I agree to 2 charges of 19.99. I called the place and the representative said that I clicked a button and agreed to get more information, costing the 19.99 charge. I told her I NEVER clicked that and I don't want to be charged anymore and that I want my money back, and she said she can only cancel the charges, not refund my money. This is ridiculous and I intend on writing a letter to the corporate officers. Anyone else had good luck getting their money back?

So I called [protected] and spoke with a guy for about 8 minutes saying that I want my money back (I was billed 2 payments of 19.99 in 1 month), he kept repeating and repeating that he didn't have the authority to refund my money. FINALLY, I told him that if he couldn't do it, then my next step was to contact the corporate officers, providing THEM with my problem and the names of the representatives that said I couldn't have my money back (including the rep I was just talking to), and he totally switched gears on me and was all like, "Well, hold on and let me get someone to give me authorization to refund your money, " then he came back after about 25 seconds of me waiting and said he refunded the last payment.

HAHA! Wow really? Guess you just have to be a little rude and forceful to get what you want.

I was searchig for a friend and got the same charge from INT*IDPROTECT MNTR SVC
of $19.95.

I had talked with a customer representative from Intelius and canceled the monthly charge, unfortunately I live in Mexico and deceptively believe that won't recover my money.

Memo

Call them, give them some s@#t and you will get your money back.

charged for services that I never asked or subscribed for.