Royal Caribbean Cruises review: Horrendous 7nt greek/adriatic cruise on enchantment 9/11-18/23

I am sure r.C. Is used to tons of complaints over the years as your company has become so terrible and seems to be only interested in treating us members as atm machines. I had the misfortune of taking this cruise from hell and want you to know the royal caribbean is nothing like what it used to be in the past. You had some nightmare employees like louis at the c.S. Desk and rakir (?) in the main dining room and various other poorly trained help who had no idea how to deal with handicapped customers nor were capable in using common sense to do so. Let me begin:

1.) port arrival with people telling me to go there and do this when it was quite apparent that it would be difficult foir me. I had to beg a porter to help me get my luggage to the entry deck and it cost me plenty for that.

2.) i was told my room was not ready so i begged just to put my luggage in the room. It was 1:15pm and the room was a disaster, there were someone else's belongings in there and the beds were not separated and the extension cord was not there, etc.

3.) finally at 3 pm i could get in my room. The bed was absolutely horrible and with my bad back, i suffered for 7 days, i looked for a safe and after no one knew where it was, i found it on the other side of the room in a low cabinet which could not open well with the chair blocking and too low for me to get to. Brililant!

4.) it was hard for me to do the mustard station while people simply told me to "stand over there." how insensitive. After i completed it, i received a call an hour later saying it i had not completed it. Upset, i suggested they throw me off the boat.

5.) as for the enchantment, what an old disgusting and filthy ship. I last took it in 2007 and it looked as bad now as it did then. Your auditorium looks so aged, falling apart and was as stimulating as a dead pig in heat.

6.) then i got ill. When i got off the ship, i found out i had diastolic heart failure and pneumonia. Apparently the ship was having "air" issues, like on the 7th floor, and the air in my room was hurting my heart and lungs, that is why i was unable to get off in zakynthos, and i got off in chania only to find we were in souda which is 7km from chania and a $40 cab ride, so i sat down and commiserated on how atrocious this trip was becoming. I got off in kotor because all i had to do was sit on the bus, which i never got off because of breathing issues. But, it was a wonderful tour in a wonderful country. Then there was the horror of split. I have been there before, but this was the worst tour i have ever taken. This shrew of a tour guide was mean, nasty and contemptuous. She made fun of my handicap and said i was getting off the bus because of her! this tour took us 22km to a town called trogir. What a pit stop. The bus pulled in to a delapidated bus port and had to walk through garbage and refuse to get one slice of prosciutto, cheese and bread in a paper towel! driniks were extra! i stayed with the driver who left this spot and went to a more delapidated spot to wait and to have his other bus buddies come in and chat like geese. We picked them up and went to this pathetic water mill which was as appealing as your boat. I stayed on the bus and returning passengers had no idea why we would be brought to this disaster. Then we were returning to split which was the place we actually wanted to see. She said she would have a walking tour which i would have taken but we would not be returned to the ship which was a distance away. Even a cab back would leave us at the gate which was still a long walk to the ship. She announced that i would probably not go as i did not like her. Please realize i did not speak to this woman, but asked two questions about split which she did not know the answer. Many did not go on her "tour" and practically no one tipped her. She should consider working at another job. Did i mention we never got to mykonos because of some wind issues? should we not be reimbursed for not going there. We even paid port charges which you never paid. How shameful to steal from us and not have the character to refund this money to us.

7.) i could not wait to get off your horrible ship. When we arrived at ravenna, i had to be wheelchaired off, not so when i arrived. I was on your bus (i admit it was a very nice one) to venice. We arrived at tronchetto and i had to get a chair to sit, i was ill, but i never was a danger to anyone else. In troncetto, we found out our tickets for the vaporettos ($44) were void as they were on strike that day. Then we found out our flixbus tickets ($60) were no good due to the strike. Then we found out our tickets for lunch at the hard rock cafe ($85) on bacino orseola street would go unused as we had no way of getting there due to the strike. Then we had to pay $44 to alilaguna to go to the airport as there was no other way to get there except very expensive water taxis. We got to the airport 6 hours before our flights with nothing to do, but at least the royal caribbean nightmare was over. I so wanted this to be a wonderful memory for my nephew, mr. Nikolopoulos who is my caretaker.

I will say the food was good although i suspect it had something to do with my health issues. Freddi the porter on floor 2 was wonderful and hari, who was in charge of guest relations along with mohammed were so kind and helpful to me when others were not. They made my disembarkment so much easier and deserve the highest praise for simply caring. This was the worst royal caribbean cruise i have ever taken. I am a diamond member, so i have taken a few. It was hard to understand why "diamond" member means absolutely nothing anymore. No perks, no on board credit, nothing but 4 free drinks, and i do not drink! what a waste of time to be loyal to royal who no longer is loyal to me.