Good evening.
We are currently at your windmill resort in Bloemfontein.
I must tell you, your facility is disgusting and in diar need of repairs, maintenance and new shops.
We booked with yourselves because we trust in your brand, we arrive here today, there are shops closed down left, right and center.
Barcellos, sweets from heaven, a Indian restaurant, a Tai restaurant etc.
I am currently waiting with my family to play ten pin bowling, ther are 12 lanes and only 1 is working. SHOCKING.
I got to your pool side today and tried to order a drink it took over 20 minutes just to order.
REASON:1 employee pouring drinks, delivering drinks and looking after 40+ people.
I then ordered a HUNTERS EDGE.
I then realized that it was a sample tin and clearly stated.
SAMPLE TIN NOT FOR RE-SALE
On the bill i was charged R25 FOR THIS.
I have photo and video footage of all the above complaints and would be happy to provide to you if need be.
I'm not happy