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I attempted a withdrawal from my Bitcoin account on Nov 28, 2023. It has been "pending" since then. They had a "temporary hold" on my account prior to this issue from June 14, 2023 until November making it impossible for me to withdraw from my account.
Numerous emails have been sent to their support people with no action taken. At one point, Support emailed me saying I had gone against their rules and they wanted to end my account. That would have been fine with me. I sent them all the information they asked for but no action was taken by them.
I have written letters to the Founder of Bitcoin and all the Board Members with no replies.
I want to cash out my account. Any help would be appreciated.
Desired outcome: Cash out my account to my bank.
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This companies have hurt lots of people like this. There has been lots of complaints made for years and nothing has happened. I suggest you report the issue to brokerscan ,net and let them take the case up.
Contact Blockchain.com support again, referencing your previous emails and the "temporary hold" and "pending" status. If they don’t respond, consider escalating by tagging them on social media for visibility. If necessary, seek legal advice to explore options for recovering your funds.
M. Aufderhar: Thank you for your advice. I'm in the process of listing the numerous emails (back and forth) to Blockchain support.
I think the next step will be getting legal help. What kind of lawyer handles this kind of problem? Is there a Blockchain.com in the United States? I saw an address in Delaware but I don't know if it's real. After this experience I seem to suspect everything.
Any thoughts will be appreciated. Thanks again.