Bradham Brothers
reviews and complaints

I have been using Bradham Bros for over 30 years. They have always provided fast service at a reasonable cost. The folks they send are knowlegeble about there products and are not pushy, so you are happy to go back. They keep you informed on the state of your equipment when servicing. I have been happy to refer them

Bradham Brothers always provides excellent service. They responded to a problem reported this morning Arrived on schedule this afternoon, kept me apprised of arrival and who would be here on the call. Extremely courteous, assessed problem quickly, probed to determine best approach. Completely satisfied with service and remedy.

Once again, Bradham Brothers did an excellent job for us! And, tech wore a mask, even in our 100 degree attic. The office responds promptly to phone calls for service; they were at our home within a couple of hours. Techs are nice, polite, thorough, well trained, and get the job done. Happy clients for six years. Highly recommend

Bradham Brothers does a great job of listening and explaining the work needed, options, reasons for options, etc. in this case, BB needed to make a repair prior to another company doing some work. The other work got moved up unexpectedly, BB was very flexible and helpful and was able to complete the dependent repair on short notice. They are very pleasant to work with!

Bradham Brothers is a superb company. I have used them for over twenty-five years and have never been disappointed. They have maintenance checked my HVAC system and installed via Trane a new system for many years.Their techs are efficient and informative- always on time and careful.The office staff is courteous and friendly always eager to please. I highly recommend Bradham Brothers.

I don't remember the names of the men that installed my new unit but they did a fantastic job.from the time they pulled into my driveway,until they cleaned up everything and left, everything they did was expertly done and with no hesitation. They were very courteous and had the best interest of my family at heart. I had heat in 1 day and the rest of the job was done the next. I'm very grateful for all they did for us. 5 stars for those 2 guys.

Bradham Brothers has been my heat & air service provider for over 8 years. The entire staff is always very professional, courteous., and personable. The service team always takes the time to point out and explain what issues they have found and discuss the available solutions. I have found their prices to be very reasonable and more importantly I trust them to stand behind their work. I highly recommend them to anyone needing heating and air conditioning services.

I was very impressed with the professionalism of both the sales and install staff. They were courteous and respectful. They took time to explain every detail of the work they performed and their attention to detail was excellent. We were without heat in our home and they sent three crews to get the entire job done in one day. I originally anticipated the job taking three or more days. I would highly recommend this company and will continue to use them in the future.

Since 2018 I have used Bradham Brothers for my home heating and cooling. They replaced my downstairs unit in an emergency situation and were friendly professional and priced fair. I called them back in 2020 to replace my upstairs heat pump and received the same treatment. They came back in 2021 to remove a peaky mouse that crawled into my blower fan in the crawl space. Once again their service staff are wonderfully professional. So glad to be able to recommend them 100%!

Mike and his Bradham Brothers team did a great job installing our new Trane furnace, AC and thermostat! Even after a long day, Mike patiently took the time to program our new Trane smart control and connect it to my phone, answering all our questions and making sure we knew how to operate it. He was courteous and extremely knowledgeable. We have used Bradham Brothers for many years and continue to recommend them to friends. The technicians, as well as the office and sales staff, are prompt, reliable, friendly and take good care of their customers.

Service Tech: I recently had the annual cooling season maintenance checkup for our heat pump system. Arrived on time (as usual) and spent a significant amount of time on the externals and internals of both the attic and outdoor units including refrigerant level, checking for any leaks, clear drainage pipe, compressor operation, a good cleaning of the coil surfaces, etc. Bradham was also the contractor we hired to replace the system when we purchased the house 14 years ago; used them every year since for heating and cooling season maintenance services and never regretted it.

I highly recommended Bradham Brothers for their exceptional services. (They also did an entire electrical upgrade to my home). My experience from beginning to end was absolutely awesome. Starting with the initial contact with the office to set up for a quote til the jobs were completed, I was treated with professional advice, from knowledgeable and friendly and experienced personnel. The technicians were early arriving and late to leave, allowing me to ask many questions and without hesitating to answer and explain things. Thank you Bradham Brothers, Bradham Brothers for a great experience and I look forward to a long business relationship.

Amazing service as always with Bradham Brothers! This is our second HVAC unit with this company, as well as a few service calls (on our old unit). Their level of professionalism, courtesy, respect for the customer, knowledge, and super fast service is absolutely exceptional. They go out of their way to make certain we are satisfied, have a full understanding of how our system works, and are always sure to ask if we have any questions for them. This is hands-down THE best HVAC company weve ever used. They go above and beyond what is typically expected. The HVAC units we have had them install have been completely free of all problems and are very energy efficient. I absolutely recommend!

Excellent service in every aspect. Bradham Brothers clearly specified the time range of arrival. When notifying of technician on the way provided photo, background info on him and map to track arrival. Representative was professional, courteous, thorough, kept me apprised of system needs and checked with me before performing any additional service needs. He was respectful of property and my work schedule. Provided summary and reviewed costs before billing. I have been with Bradham Brothers for many years and they have never failed to be responsive if there is an emergency. They have never provided anything but dependable, top-notch service. I wouldn't use anyone else and always recommend them to anyone needing an HVAC provider.

I reached out to Bradham Brothers, Inc. after their company came highly recommended to me by a relative and because the company that bought out the company I had been using for years told me I needed almost a $1,000 of repairs on my air conditioning unit upon their first service. I was very skeptical and decided I needed a second opinion. Bradham Brothers came out and inspected my unit and said everything was in good working order (I had not told them about my recent inspection by another company). It is good to know there are honest, respectable companies that will not rip off their clients. They also responded very quickly to a small issue I was having and did not charge me since I had used them within a 90-day period...very impressive. I highly recommend Bradham Brothers!

We have used Bradham Brothers for our HVAC needs for several years! We have used them for both air conditioning service and most recently, gas furnace service.We can highly recommend them for a number of reasons:They have been available to address our respective problems immediately by having someone come out within a few hours. (Thats important when you have no heat and the weather is very cold; or you have no AC and its 97 degrees outside!). With our recent furnace breakdown, the technicians diagnosed the problem, the company ordered the needed part immediately, and fixed our furnace as quickly as possible!In both cases, the technicians were professional, knowledgeable, and friendly. Their expertise was on display as they explained the problem to us. And, lastly, the problems were fixed!The office staff was also very receptive to our needs and facilitated our need efficiently. They were also courteous and professional.We highly recommend Bradham Brothers!