Projector Lamp Center
Reviews and Complaints

You are obviously the old owner or an ex-employee with a grudge. Please contact me at mark@lasollc.com to stop the pending legal action. The editor of this website has been informed

These people are desperate! They are really Stampede Global from Buffalo New York! They started a side company in Georgia to save their butts. The new company I found, Lamps and Screens Online, LLC, was started by Kevin Kelly. Here is the link to the Georgia website http://corp.sos.state.ga.us/imaging/16097960.pdf Evidently Stampede Global is a wholesaler of AV stuff. Wonder if they are also having credit problems. RUN FAST!

Stampede Global and their new company Lamps and Screens Online, LLC are obviously an attemp to save their hide!

My name is Mark, I am President of Lamps and Screens Online LLC. My company purchased the assets of Sage Ryder in a public auction in accordance with the bankruptcy laws in the State of Georgia. The assets included the websites www.projectorlampcenter.com, www.bigscreencenter.com and www.mountcenter.com. Sage Ryder went from Chapter 11 to Chapter 7 recently. I will not go into the details why, however the Governor of Georgia's office, the bankruptcy trustee for the state of Georgia and the BBB are now fully aware of circumstances.

Sage Ryder went bust owing my company in excess of $650k, we bought the assets in the hope of recouping some of those losses by turning the company around and making it profitable again. The NEW Company has new management, a solid line of credit and a new mission to offer world class service. We managed to save and re-employ some of the innocent employees that were uncomfortable with the old management practices and re launch the company last week at a new location.

I am very happy to talk or communicate with any old customers that feel they didn’t receive satisfaction and direct them to the relevant authorities. My email address is mark@lasollc.com, please feel free to email me with a phone number and I will gladly speak with you.

As the new owners, we will try and point you in the right direction to get some of your money back, as a returning customer we also will be offering a promotion that will be hopefully soften the blow. I ask you to please refrain from posting new comments until you have contacted us.

It is our belief that the old owners of Sage Ryder have set up shop again as www.projectortlampexpress.com their address is 211 Center Parkway, Suite 900, Atlanta GA 30346.

My name is Mark, I am President of Lamps and Screens Online LLC. My company purchased the assets of Sage Ryder in a public auction in accordance with the bankruptcy laws in the State of Georgia. The assets included the websites www.projectorlampcenter.com, www.bigscreencenter.com and www.mountcenter.com. Sage Ryder went from Chapter 11 to Chapter 7 recently. I will not go into the details why, however the Governor of Georgia's office, the bankruptcy trustee for the state of Georgia and the BBB are now fully aware of circumstances.

Sage Ryder went bust owing my company in excess of $650k, we bought the assets in the hope of recouping some of those losses by turning the company around and making it profitable again. The NEW Company has new management, a solid line of credit and a new mission to offer world class service. We managed to save and re-employ some of the innocent employees that were uncomfortable with the old management practices and re launch the company last week at a new location.

I am very happy to talk or communicate with any old customers that feel they didn’t receive satisfaction and direct them to the relevant authorities. My email address is mark@lasollc.com, please feel free to email me with a phone number and I will gladly speak with you.

As the new owners, we will try and point you in the right direction to get some of your money back, as a returning customer we also will be offering a promotion that will be hopefully soften the blow. I ask you to please refrain from posting new comments until you have contacted us.

It is our belief that the old owners of Sage Ryder have set up shop again as www.projectortlampexpress.com their address is 211 Center Parkway, Suite 900, Atlanta GA 30346.

Do not order anything from this company. I finally got my money back through my credit card after months of trying to deal with Sage Ryder via email. I also filed an internet FBI fraud report. With all the complaints I see listed, I wonder when they will get shut down?

My name is Mark, I am President of Lamps and Screens Online LLC. My company purchased the assets of Sage Ryder in a public auction in accordance with the bankruptcy laws in the State of Georgia. The assets included the websites www.projectorlampcenter.com, www.bigscreencenter.com and www.mountcenter.com. Sage Ryder went from Chapter 11 to Chapter 7 recently. I will not go into the details why, however the Governor of Georgia's office, the bankruptcy trustee for the state of Georgia and the BBB are now fully aware of circumstances.

Sage Ryder went bust owing my company in excess of $650k, we bought the assets in the hope of recouping some of those losses by turning the company around and making it profitable again. The NEW Company has new management, a solid line of credit and a new mission to offer world class service. We managed to save and re-employ some of the innocent employees that were uncomfortable with the old management practices and re launch the company last week at a new location.

I am very happy to talk or communicate with any old customers that feel they didn’t receive satisfaction and direct them to the relevant authorities. My email address is mark@lasollc.com, please feel free to email me with a phone number and I will gladly speak with you.

As the new owners, we will try and point you in the right direction to get some of your money back, as a returning customer we also will be offering a promotion that will be hopefully soften the blow. I ask you to please refrain from posting new comments until you have contacted us.

It is our belief that the old owners of Sage Ryder have set up shop again as www.projectortlampexpress.com their address is 211 Center Parkway, Suite 900, Atlanta GA 30346.

Projector Lamp Center are nothing more that common criminals. The same thing happened to me. Ordered the bulb, supposed to ship the next day, 2 months go by, still no bulb. Ask for refund, they say it takes 30 businees days, its been way over 30 days, still no refund. If I lived in Atlanta, where this joke of a company is based, I probably would be in jail for going down there and beating these people up. I am so disgusted, I have been a victim of fraud and downright theft.

My name is Mark, I am President of Lamps and Screens Online LLC. My company purchased the assets of Sage Ryder in a public auction in accordance with the bankruptcy laws in the State of Georgia. The assets included the websites www.projectorlampcenter.com, www.bigscreencenter.com and www.mountcenter.com. Sage Ryder went from Chapter 11 to Chapter 7 recently. I will not go into the details why, however the Governor of Georgia's office, the bankruptcy trustee for the state of Georgia and the BBB are now fully aware of circumstances.

Sage Ryder went bust owing my company in excess of $650k, we bought the assets in the hope of recouping some of those losses by turning the company around and making it profitable again. The NEW Company has new management, a solid line of credit and a new mission to offer world class service. We managed to save and re-employ some of the innocent employees that were uncomfortable with the old management practices and re launch the company last week at a new location.

I am very happy to talk or communicate with any old customers that feel they didn’t receive satisfaction and direct them to the relevant authorities. My email address is mark@lasollc.com, please feel free to email me with a phone number and I will gladly speak with you.

As the new owners, we will try and point you in the right direction to get some of your money back, as a returning customer we also will be offering a promotion that will be hopefully soften the blow. I ask you to please refrain from posting new comments until you have contacted us.

It is our belief that the old owners of Sage Ryder have set up shop again as www.projectortlampexpress.com their address is 211 Center Parkway, Suite 900, Atlanta GA 30346.

Just google them and you will find out why.

http://www.resellerratings.com/store/Projector_Lamp_Center

http://www.hdtvsolutions.com/dealer_ratings.cfm?dealer_id=7829

/URL removed/

I am dealing with the SAME ISSUE. Ordered in October Cancelled 1 month later, and STILL do not have my $369 refund. I have been told it usually takes 30 days, but can take up to 90 days for a refund. INTERESTING... They say when they get confirmation "paperwork" that the order was "offically" cancelled, then they can issue me a credit in the form of a check. WHY NOT JUST CREDIT my card back. I have tried calling and calling, and am put on hold for 30+ minutes and then I get told the customer service rep can't handle this, I have to talk to the accounting department, or whatever they are called. Lets all get our complaints together and get this company back on track, with what we need in customer service.

Went to site because it was sponsored by GOOGLE. Ordered bulb on 10/23/2008. each time I contacted them (sageryder) I was told the "manufacturer" was having problems & it would be shipped next week. I contacted them every week & no matter what day of the week it was, it would be shipped the following week (on the same day ie: contacted on a Wednesday, the following Wednesday, on a Monday, the following Monday). This went on & on. I then called the sales dept to make like I was a new customer ordering the part. I was told by "Julie" that they had the part & she could ship it overnight if I ordered within the next 1/2 hr. I told her I definantly wanted to order it & when she asked for my info, I told her she already had it on file since I've been waiting for the part for over a month (at that time). She then said that wasn't her dept & put me on hold for "Customer Service" which I hung up after being on hold for 20 mins (some of us do still have jobs to get back to). On 12/18/2008 I told "Amber" that I wanted to cancel the order & was told 30 days for a refund, even though they charged my account the same day I had originally ordered it.
As of today, 1/7/2009, my cancellation is being "reviewed".
I get the feeling my refund is in the same place as my bulb & will not be seeing a penny of the $407.02.
I have since ordered from the bulb from ritzcamera.com on 1/4/2009 & recv'd it on 1/6/2009.
Any chance of a class action suit against these guys?

This place is horrible! I ordered a bulb for our projector and 5 days after I placed the order they sent me a cancellation with no explanation. I went to their "Live Chat" on their website. It said that I was #1 in the queue and a representative would be with me in 5 minutes. It's been 30 minutes and I'm still waiting! Good thing I'm not #2 in the queue

This is a fraud company. I bought a lamp in July 08. The lamp did not work, it took me 3 months to convience them to take back. Then they kept on telling me that they had not received the lamp. Later on in November 08 they agree to send me a new lamp. I still had not received by December 30 08. I even paid them extra $163. As of Jan 15, 2009 I have not received the lamp. They won't even let me cancelled the order or give me refund. Finally I am having my Credit card company deal with them. This is the worst company I have every dealt with. DO NOT DO BUSINESS WITH THEM

Quick story: Ordered a lamp online, it was never shipped, have requested - but not yet received - a refund. Longer version: I ordered a replacement lamp for my Sony TV on Oct 3, 2008 from www.ProjectorLampCenter.com. I even paid for "Next Day Air" shipping that was offered. It never showed up. I was told it was on back order, and that there was a "lag time" with the manufacturer. Every time I contacted the company I was assured that the order would be shipped in "5 to 7 business days". The customer service reps were apologetic but unsympathetic and stubbornly stuck to their script regarding the shipping dates. I finally googled the company today, Jan 19th, and to my chagrin, discovered this has happened to MANY other customers. I immediately cancelled my order and requested a refund. I've been told that it will be sent in the form of a CHECK through the MAIL and will arrive in "about 30 business days". I doubt it. I will be filing a fraud claim with the bank that issued my VISA check card.

My name is Mark, I am President of Lamps and Screens Online LLC. My company purchased the assets of Sage Ryder in a public auction in accordance with the bankruptcy laws in the State of Georgia. The assets included the websites www.projectorlampcenter.com, www.bigscreencenter.com and www.mountcenter.com. Sage Ryder went from Chapter 11 to Chapter 7 recently. I will not go into the details why, however the Governor of Georgia's office, the bankruptcy trustee for the state of Georgia and the BBB are now fully aware of circumstances.

Sage Ryder went bust owing my company in excess of $650k, we bought the assets in the hope of recouping some of those losses by turning the company around and making it profitable again. The NEW Company has new management, a solid line of credit and a new mission to offer world class service. We managed to save and re-employ some of the innocent employees that were uncomfortable with the old management practices and re launch the company last week at a new location.

I am very happy to talk or communicate with any old customers that feel they didn’t receive satisfaction and direct them to the relevant authorities. My email address is mark@lasollc.com, please feel free to email me with a phone number and I will gladly speak with you.

As the new owners, we will try and point you in the right direction to get some of your money back, as a returning customer we also will be offering a promotion that will be hopefully soften the blow. I ask you to please refrain from posting new comments until you have contacted us.

It is our belief that the old owners of Sage Ryder have set up shop again as www.projectortlampexpress.com their address is 211 Center Parkway, Suite 900, Atlanta GA 30346.

I placed an order Oct. 3, 2008. I still have no bulb, no refund, and I have now been told that the company has changed ownership, and no refunds or bulbs will be coming. Who would buy a company that is listed as an F on the BBB website? At least I only lost money on the lamp, and not the warranty as well!

We placed an order for two bulbs in Sept 2008. I cancelled the first order in mid-October and the second order in mid-December. Despite repeated attempts to call, chat or email they stick to their script. They promise a refund in about 30 days. I am still waiting after 128 days and 64 days respectively. It is now February 2009 and I am still waiting. DO NOT do business with these frauds!

I too have had the same experience. I placed an order on June 26, 2008. After being told for 2 months that this was on backorder, I finally cancelled the order. I was told that a check would be mailed. I'm still waiting and it's now Feb 3, 2009. If anyone gets a refund, I'd love to see them post it. If I ever receive an answer from Tiffany at the Help Desk, I'll share it with the world.

My name is Mark, I am President of Lamps and Screens Online LLC. My company purchased the assets of Sage Ryder in a public auction in accordance with the bankruptcy laws in the State of Georgia. The assets included the websites www.projectorlampcenter.com, www.bigscreencenter.com and www.mountcenter.com. Sage Ryder went from Chapter 11 to Chapter 7 recently. I will not go into the details why, however the Governor of Georgia's office, the bankruptcy trustee for the state of Georgia and the BBB are now fully aware of circumstances.

Sage Ryder went bust owing my company in excess of $650k, we bought the assets in the hope of recouping some of those losses by turning the company around and making it profitable again. The NEW Company has new management, a solid line of credit and a new mission to offer world class service. We managed to save and re-employ some of the innocent employees that were uncomfortable with the old management practices and re launch the company last week at a new location.

I am very happy to talk or communicate with any old customers that feel they didn’t receive satisfaction and direct them to the relevant authorities. My email address is mark@lasollc.com, please feel free to email me with a phone number and I will gladly speak with you.

As the new owners, we will try and point you in the right direction to get some of your money back, as a returning customer we also will be offering a promotion that will be hopefully soften the blow. I ask you to please refrain from posting new comments until you have contacted us.

It is our belief that the old owners of Sage Ryder have set up shop again as www.projectortlampexpress.com their address is 211 Center Parkway, Suite 900, Atlanta GA 30346.

I've had the exact same experience. Still looking for my refund from October of 2008. This company is a scam artist.

This company is a complete scam. If you are lucky enough to receive something for the money you pay, the product will be of inferior construction. The lamp I purchased literally exploded in my projector. BEWARE