Charlotte's Classy Boutique
reviews and complaints

My husband was hit head-on by a drunk driver and is now left in a wheelchair. My family has really been blessed to receive so much help from various people, churches, and organazations of our county. They've done everything from fundraisers, to even remodeling our home to make it handicap accessabile. I asked Charlotte Taylor to sell some items for me on consignment.This is what took place (filed with BBB):

On February 22, 2010, I left 7 formal/prom dresses at Charlotte's Classy Boutique, formerly located at 534 East Broadway Avenue, in Maryville. I have a receipt signed by Adam. The dresses were to be sold on consignment. Charlotte closed the store at the East Broadway location, and was doing business at:

Green Acres Flea Market, 908 Hillside Drive Louisville, TN [protected]

I have made numerous attempts to collect the money I am owed, or obtain my dresses. After numerous phone conversations with Charlotte, assuring me "Honey I'm not trying to keep your dresses or your money, I just need more time to see how many I've sold. On Saturday June 5, 2010, I stopped by Charlotte's business at Green Acres. She had still not found my dresses. I looked through all the dresses and found one of the 7 dresses. I expected to get paid for the other 6 dresses. Charlotte said she needed to go through her receipts to see what had been sold. She had, already had several weeks to do so. She got upset and loud. I told her that I should have been notified or given the opportunity to pick up my dresses before she took them to the flea market. (One of the dresses was a $200. dress wore one time) She got angrier, started screaming and making a scene. So, I left.

A few days later I contacted Charlotte again, and was told no wonder I couldn't find your dresses, I've sold several of them. She said she owed me about $80.00 and more if she couldn't locate the rest of my dresses. Again, she assured me she just needed more time. On June 29, 2010 I called her and we agreed to meet at 1:00 pm. at Green Acres parking lot to pay me for the dresses. She was not there. I called her and she appeared to be on the way. She never showed up. I tried again to call Charlotte and she would not answer her phone and has not contacted me.