Ab Circle Pro reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Ab Circle Pro
Welcome to our customer reviews and complaints page for Ab Circle Pro. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Ab Circle Pro.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Ab Circle Pro's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Ab Circle Pro, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Ab Circle Pro. Your feedback is an important part of our community and will help others make informed decisions.
dangerous and scam
I have been thrown off of the ab circle pro three times now in the short time i have used it. I already have a lot of medical problems and loved the ab circle cause it seemed less strenuous and more relaxed to do. Well i was in for a surprise when i have landed flat on my back on my floor thrown off more than once. Today i got thrown off and really hurt my knee and back. I would like to get a refund of the full purchase price don't still have reciept but bought it about three months ago. Also i would like to let people know before they get seriously injured on it. Also i am sorry but as far as weightloss in 3 mins a day it doesn't happen i have had three kids and until i started using lipozene i didn't lose a pound on the ab circle sorry but it doesn't really make your body look anything like the model they paid to do the videos. Very disappointed and i will be getting rid of it in the trash since i don't feel safe giving or selling to anyone else that would be wrong knowing how dangerous and untruthful of a product it is. Thank you i look forward to hearing more back to take care of this.
Roller bearings
I have purchased the Ab circle Pro and it's almost pretty imposible to use as the noise it makes is too loud, my husband looked at it and said it's the rollers and bearings, i don't think the amount of use it has had and time frame I have owned it that it should be happening also i think it could be dangerous to keep using it.I have read a lot of complaints and they have set up a phone number so as you can obtain free wheels/bearings but it is not an Australian number
Hoping I can get these free parts, as I said it shouldn't be happening
Kay Surawski
Dangerous Machine
I wanted one of these machines real bad so my parents got me a ab circle pro the 2nd time I had ever used it I fell face first The top of the machine lifted up and I came tumbling lucky for me I did not seriously get hurt so I thought I would give it another try so I got on it again my knee slipped right out of the knee pad and I fell again this time having minor bruising to my knee their again lucky that I had no serious injuries THEY ARE DANGEROUS AND SHOULD NOT BE SOLD
The complaint has been investigated and resolved to the customer’s satisfaction.
Poor Quality
Purchased an Ab Circle Pro and within a few weeks the roller wheels fell to pieces. The UK DISTRIBUTOR didn't want to know as I hadn't filled the warrantie form in on line. What a cop out they must get out of loads of warranties like this. Lucky I ve found an outfit on the web called abcircleprorollers.co.uk I have purchased some upgrade rollers from them and what a difference loads better than the originals Im very impressed with them.
The complaint has been investigated and resolved to the customer’s satisfaction.
Got hurt twice on the Ab Circle Pro
Well I first got hurt when I received the machine as my knees slipped off the knee rest and I hurt my left breast. I had a bruise and pain for about a month but I really thought it was fault. As I kept slipping with minor injuries, I called the company and asked what was going on. I was told that there was a defect on the roller and that they would srend me knee pads and new rollers. Also the red pan of the machine is metal and it has corroded so as I go around the rollers go in there and get rough...
As soon as I received the new stuff I changed the rollers, which was not easy and alsdo put the pads on the knee rest. The pads really did not help much but I kept doing it and holding very tight not to slip and get hurt again. I really had enough tonite though...I slipped totally off and hurt myserlf again this time I feel off the machine and hurt my back and knees and toes... Sounds like the kids song...but was very painfull.
on this website:http: //www.boston.com/business/personalfinance/consumeralert/2012/08/ab_circle_pro_claims_debunked.html
there should be a place to click on that says "file a refund claim" so just copy and paste that website and click on it there will be a place in paragraph 2
i hope this will help all you guys on what your looking for :)
Ashley whittiker
YES THIS MACHINE DOESN;T WORK AT ALL AND IT DONT HELP YOU LOSE THE WEIGHT LIKE THEY SAID IT DOES. I HEARD THAT THERE IS SUPPOSE TO BE A RECALL ON THIS MACHINE AND THEY SEND U A BOX TO MAIL IT BACK AND THEY RETURN YOUR MONEY TO YOU. THATS WHAT I HEARD ON THE RAIDO AND THE TV. BUT I CAN'T FIND ANYTHING OUT ON THE RECALL ON THIS MACHINE ON THE WEBSITE THOUGH. HAS ANYONE ELSE HEARD ABOUT THIS RECALL ON THIS MACHINE?
Replacement Parts
This company is a joke. If you purchase this machine from a private source (craigslist, friends etc, ) don't bother contacting them for replacement parts because they will say since you did not buy it from us (meaning pay full price) there is nothing they can do for you. Its their machine, they could still make money off the parts!
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a used ab circle pro from a yard sale . It's missing the left handle bar and u bolts. I thought I'd be able to buy the missing parts from the company. I was very wrong. They won't sell parts without proof of sale. I can't find them online or anywhere else. Really sucks. Their losing out on a lot of money not selling parts, and I'm screwed because of it. I just threw away $25.
Unfortunately, there are units in the marketplace that use the name Ab Circle Pro but are not authenthic, therefore, we are unable to provide our guarantee for any unit that was not purchased from an authorized retailer. The only way to know that you have an authentic Ab Circle Pro is to have purchased it from an authorized retailer, in which case you would have a limited warranty and also have been offered an extended warranty. We apologize for any inconvenience caused by our policy of ensuring quality products to our customers.
product is not working
hi, this is santosh dagar from delhi i brought ab circle pro at 1 september but this machine work of 7 days only and after that we are complaining to the dealer to make it in working condition but till now it was not done i call at telebuys shop also to replace the machine they said that wait for 2 days and it will done but after that also there was no action taken i was very disapointed my the company and by their work so plz kindly take any action on it.
Dear Customers,
Greetings from Telebuy...!
We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dailing [protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.Incase of any escalation please contact me directly in 044 [protected] / [protected].
With Regards.
Ajay Kanagasabapathi,
Manager - Customer Care.
Unhappy client
I bought the ab circle pro in 2009 for about $300 from danoz direct. Worst $300 I ever spent. I was so excited to get some sweet abs but only lasted 2 sessions before I had sores on my knees! I also nearly cut my finger off when my knee slipped out of the horribly made knee pads! The rollers are grinding away leaving plastic shavings everywhere, it doesn't glide properly. The stoppers are also a waste of time as the machine never stays stationary anyway. How they can sell a machine for $300 that performs so poorly is beyond me. It was a bad idea and the last time I EVER buy a gym machine off the tv.
It's a complaints website, if you don't like it, go elsewhere.
That's what I mean mrs chook! Its doesn't matter how big or small you are, the machine just doesn't work for anyone. It's too unsafe. And as for you Peter brockman, I'm glad you find it amusing bigger people trying to lose weight. Life must be so difficult being perfect.
Thanks for the lesson, but If you haven't realized, this is a complaints website. I complained, just like everyone else, about a machine I paid for which I hoped would perform. I am not complaining about lack of results from the ab circle pro, I'm complaining about the quality of the machine. I am not a stranger to physical exercise, I work out every day and weigh 60kg. The ab circle pro is not the only machine I own or the only exercise I do. I bought an item for a lot of money, and I am no happy with the item, when I saw all the other complaints on here I wanted to share my experience with people, so that if someone is thinking about buying the equipment, they might think twice.
Well that's stating the obvious. I was looking for something a little different to try, sit ups only target your mid section where as I wanted a all over work out and high cardio. When you spend money on a machine you expect it to perform properly.
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought the Ab Circle Pro 2 years ago and found it gave my knees blisters after using it. It does not make any difference what I put on the knee pads or the different clothes I wear this constantly happens. Because of this I can't say if it works or not as I have to wait for the blisters to heal and have not been able to use it regularly. Also it can be dangerous as my friend flipped straight off it and hurt her knee badly because I had some flannels on the knee pads.
Need a Replacement
I have purchased an Ab Circle pro 2010 for £61.74
Order Number : 28534
Receipt Number : [protected]
Invoice id : 28534
and later after a month it s rollers use to stucks cause the ring to scratch on which the rollers rolls. After several emails i receive new rollers in 3 months. This really affected my workout and i am not happy with the service. Now when i replace the new rollers its still causing the same problem since day one and rusting the ring more and more. I am sending an atttachment for a clear view. Honestly i am not happy with the product as i feel it will not last long. Kindly if possible please replace it with the Ab Rocket or provide me with any suitable options. I wasnt able to find your website as it says Account Closed at www.via-tv.co.uk. If this query will take long please provide me a refernce number so that i dont have to explain the situation again. Please help me out as its really affecting my workout.
Thank You
Riaz Mustafa
The complaint has been investigated and resolved to the customer’s satisfaction.
Damage ,wear and tear product
I purchased Ab circle Pro 3 months back.Already the plastic case where in we put our weight has broken due to its low quality and it has become wear and tear.The durability of the product is worste.I suggest please don't buy this.U can see many complaints on the net.Better u do diet and exercise to keep ur body healthy and fit.U can see the reviews with photo in the net.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi i bought an abcircle pro a few months ago and so did my mum. We both are experiencing the same problem. The pin keeps coming out when using & now the left side where the left knee goes, that side is pushed right down. I can't work out on this machine anymore as the machine is now unstable on one side and the pin keeps coming out. I have spent over $ 600 on both machines. Any ideas on what to do please? Shell
My girlfriend is on her 3rd one now and the first 2 kept unwinding the main pivot bolts which renders the machine useless. The welds all cracked on the joints as well. With the amount of load that can be exerted on this machine the design is far too light and I am a steel fabricator so know what I am talking about. I am very surprised to have not heard more about this issue and i expect that is because most people who buy these sorts of machines don't really use them. If I hadn't given my girlfriends machines a workout the problem may not have emerged for a year or so and then probably no warranty. There is totally low integrity behind this creation and it is seriously about making money. Shame on them
Scam and Rip off
I finally figured out why my knees hurt so bad in the past few months. It's because of this awful machine. The knee holders are hard plastic and have done a number on me. Wheels only last for three weeks. Then they have grooves that you could hurt yourself if it gets caught on them . I did and then they never get back to you with replacment parts .! Dont buy this ! It is poorly put together ! My husband looked at the broken pieces and found the only thing holding that assembly together, were 3 tiny prongs! The bottom part (which holds the bearings), is heavier than the top, (where the knee pad is attached). Apparently, one of the bearings came out from it's ring. Rattled the tabs till they broke, and sent me flying! they have that girl on TV making the public think this is the best machine you can purchase.
The BBB gives this company an "F" rating...I can see why. I will pursue further, as this is a dangerous product. A great concept, but DANGEROUS! I don't want anyone else hurt!
Humerous 2 Green Board Fractures
When working out with the ab circle pro, the knee pad slipped from the knee "bowl" and threw my body over the metal bars causing 2 green board fractures to my humerous. I will always have range of motion limitations and pain when arm is in certain positions that are used to dress or when sleeping.
All it would have taken was a warning of the knee pads slippimg or a velcro strap being attached around the
back of the knee to hold it in the "bowl" to spare me and others from injury, in my opinion.
The photographs speak for me. My arm was black and blue from the internal bleeding for weeks and the pain
remains.
A report was taken from an investigator working for the insurance claims department of Readers Digest on Oct 4, 2010. I called the claims department and was told it was just received Oct 28th, 2010. I also told them I want my medical bills paid and to be compensated for pain and suffering.
Others should do the same and update on this website as I am.
I will post to twitter, facebook, my space, linked in and other social sites to let other people with injuries know what they can do to get a remedy for preventable injuries that are life altering! My knee was injured too and I still have trouble when putting any weight on it. (Even getting in bed)
The complaint has been investigated and resolved to the customer’s satisfaction.
broken Humerus in 2 places using this equiptment
i was working out on this equiptment 7/13/2010 and my knee slipped from the deep cup. I was thrown forward and down on the circle and bar breaking my arm in two places. i am on SSD and have no insurance to get my arm set until August 1st 2010. i called the company and a supervisor said they had no complaints at all untill i called. her name was christine. i also hurt my knee and have pain pills to get me through. i am told i will need surgery to set it but i have to wait because i have no insurance. the corporate is supposed to contact me within 24-48 hours. i have enclosed photograph of my knee and shoulder. the x rays are on a cd if you know how to upload them?
If There are "Knee Bowl Booties" then why doesnt Readers Digest include them huh? And if they make a safety difference then why deny the machine is not defective as far as injuries received when using the Ab Circle Pro?
Sounds too much of a demand to have this product re-evaluaded by the saftey department and not take the word of celebrities who gain by saying and showimg support? Look at my pictures under Humerous has 2 Green Board Fractures from knee pads slipping out of the bowl! If the product you talk about makes a difference then why not include it in the product? Readers Digest even wants you to tell them where you bought it..online and which number; on TV and which number! Its their machine! So if you have the order infor they should know who theyb have as distributers. Agree? My opinion is; This is a scam and VERY UN SAFE! (I have worked out my
entire life and because of auto injuries tried it)
In my opinion DO NOT WASTE YOU MONEY OR HEALTH WITH AB CIRCLE PRO!
The complaint has been investigated and resolved to the customer’s satisfaction.
There is a product called " Knee Bowl Booties" sold on the net that make the use of Ab Circle Pro a joy to use
Terrible Knee Issues Now
Please stay away from this product. It is the most uncomfortable exercise machine I have ever used. I finally figured out why my knees hurt so bad in the past few months. It's because of this awful machine. The knee holders are hard plastic and have done a number on me. The handle bars are so uncomfortable, I don't knowhow anyone could enjoy this thing. Unfortunately, the other day while I was using it, my knees slid out of the machine. I wasn't going that fast, as it's impossilbe to do with this machine. It is just SO poorly made, that an accident was just waiting to happen. I went to my doctor and upon the initial xray they said it looks like I either severely bruised my fibula (the head of that inserts near the knee) or I cracked the bone. If the pain, which is severe at times, doesn't go away I am getting an mri to determine if it is cracked or not. Of course it happened to my right knee, so driving even 10 minutes gets extremely painful. So upset about this.
Buyer beware. Do yourselves a favor, if you do decide to buy this product do it at Bed, Bath and Beyond. They have the most amazing return policy. No hassle, no problem returns. Be well
The complaint has been investigated and resolved to the customer’s satisfaction.
THERE IS A WONDERFUL PRODUCT CALLED " KNEE BOWL BOOTIES" IT IS AN AFTER MARKET PRODUCT THAT WAS DESIGNED BY A WOMAN ENGINERING STUDENT AT M.I.T JUST LOVE MY MACHINE NOW
ITS ON THE NET
Buy Knee Bowl Booties for your machine
injury
I was using the ab circle when the knee pad slipped and I landed on my knee. causing it to swell severly, it was intense pain. It has been several days and I will be going to the ER today because it hasn't gotten any better. It was the single most painful thing I have ever experienced in my life. When I called to complain to the AB Circle, they informed me...
Read full review of AbCircle Pro and 8 commentsback pain/ damage to lower spine
I purchased the ab circle pro after watching how promising it looked on tv. I bought it from ebay knowing that with the TV adds you always get charged top dollar. got the maching set it up thinking wow this is great, used it a few times and felt the back of my arms hurting after the work out. after using it for about a week every day I noticed the screws to the bar holding the knee pads would get loose so I would stop my work out and have to do some work to tighten the machine. after working out which I had increased my workout the bar came loose and my legs were seperated completely which was very painful, I just had given up on the machine at that point. a few days later I started with lower back pain, it got so bad I could not get up out of bed it was coming from my neck all the way to my lower spine, this was in Nov.2009, I went to my primary care doctor and he ordered an MRI of my lumbar spine which showed a lot of damage I have it on a medical report, I have been to a chiro who said stop! the twisting motion did a lot of damage and I have been to over 15 doctors to rule out anything else and there is nothing that would indicate this was an existing problem. I am going to pain management next because it really has change my quality of life. DO NOT BUY THIS MACHINE I think we should start a class action against this company for thier failure to ensure the safety of the consumer who watches this promising commercial and then buys this machine, I wrote the seller on ebay and they did not hesitate to not only refund my money but they told me to keep the machine which says a lot since with ebay if you dont want something the return policy is you must send it back I still have the machine to show what is malfunctioning anyone who feels as I do please contact me at [protected]@aol.com they should be punished for trying to make money on something that can hurt you to the point that it has me. I am not the same anymore and live in pain everyday while they have that girl on TV making the public think this is the best machine you can purchase.
The complaint has been investigated and resolved to the customer’s satisfaction.
order code 1364072 i orderd the ab circle pro on the 5th of may and it has still not arrived my name is mr david j weir my e mail address is davidweir4@hotmail.co.uk can you please let me know what has happend to my items and when they will finaly arrive thank you
I PURCHASED AB CIRCLE PRO WHILE SPENDING THE WINTER IN MESA AZ. AT THE K MART STORE IN FEB. 2010. WHEN WE GOT BACK TO CANADA, MY HUSBAND ASSEMBLED IT AND FOUND OUT HANDLES WERE MISSING? WHAT DO I DO NOW.
NOT GOING BACK TO MESA TILL NEXT YEAR.
DISSAPPOINTED
A few years go I purchased an Ab Circle Pro, paid $300, and believe
me this is one of the worst purchases I had ever made. I am considering
and probably will stash this piece of crap out by my trash container
for pickup by the garbage men.
Not happy with this as parts brake the part that has broken is the handle where u hold on to the welding has come away from the hole thing not happy
The central lock pin is coming out due to which we are unable to do exercise on the machine.This problem is caused may be due to loose nut and bolt connection which we are unable to resolve.Its been just one week that we have bought this product.Kindly help us out with this.Waiting for a response ASAP.
Twice I have slipped off the knee pads of my Ab circle pro. My knees are badly bruised. The knee holder is not safe..it needs to be designed so that knees can't slip off...maybe a strap, or Velcro...something to satabilise the knees in the holder.
Equipment fell apart while in use. Had beeen assembled properly! Knee support came off and I fell and bruised my hip and broke one rib. I weigh only 145lbs.
Hi. I wanted this ab circle for about five years and I finally was able to purchase it for myself about a three weeks ago from Walmart online and it came to me from a company called altatec. I was over the moon when I received my package from the UPS man this past Friday.I started using my machine when I returned from a trip Sunday night. I used it for thirty minutes the first day and about an hour after my initial usage I started experiencing terrible lower back pain.I decided that I was using it wrong so I more carefully this time re watched the instructional DVD and tried again the second day. The back pain got even worse and when it did calm down I kept experiencing awful excruciating back spasms. I almost dropped my son during one of them. I stayed off of the machine yesterday for fear of hurting myself further but I felt really embarrassed in front of my family today because I made such a fuss over wanting this of equipment for so long and promising them that I'd use it everyday that I tried again this afternoon and tonight the back pain and crippling spasms are back. I'm so let down, embarrassed and discouraged by the outcome of my purchase of the ab circle pro.
I am 54 yo female, but very healthy. Been to a gym all my life and run/swim a great deal. Never had any back problems. I recently lost a lot of weight from diet alone and was left with a bit of flab which needed to be toned up. I user Ab Circle Pro for JUST 5 MINUTES, The next day the pain in my lower back (on the right) totally disabled me. I never ever take pain killers, but because I coudnt sleep and was in agony I had to take Paracetamol, Codeine, Ibobrufon and sleeping tablets. Not only has this knocked me out and made my head feel fuzzy, it has also caused me stomach problems because I have diverticuli in my Colon. I am not supposed to take Codeine or Ibobrufen as it makes my bowel condition worse. However the pain in my back after just 5 minutes on this contraption forced me to take these medications. My entire diet and fitness regime has been put on hold while my back heals. I can only assume that this machine makes your back take some fairly unnatural movements. It should be banned.
Hi, i brought the ab circle pro as a present for myself for my 29th birthday and it was the biggest mistake i ever made! within the first month of using the machine sporadically my lower back started aching. Had scans done on my back and i have bulging disc through my whole lumbar area. I havent had a pain free day since. It has completely ruined my quality of life and the enjoyment of time spent with my 4 young children. Every time i have visited a health professional they have asked my what had happened but i havent been able to pinpoint anything. It was only last week it clicked that all these problems came about after i started using the ab circle pro. Needless to say i'm back off to see them next week for a medical opinion on the cause of this problem. I want to start a class action cos this machine has literally ruined my life. Its been almost 12 months now. To those who are experiencing back pain STOP using it and go straight to the doctor!
Broke Toe
I brought the ab circle pro from walmart and after putting it together and using it, I notice that the pads you put in the knee cups would come out and you would have to keep fixing them in. But the fourth time on it and I was swinging from side to side my left knee came out when it did I came down on the machine and hurt my ribs and the best part about it I broke my left big toe who would have thought something like that would have happen so it cost me a doctor visit (twice) and maybe surgery on it. I would like to know from the rest of you that got hurt if you think there will be a class action on this. They need to recall this machine and put the knee pads in the cups. If you read the complaint on it everyone talks about the knee pads.
The complaint has been investigated and resolved to the customer’s satisfaction.
There is a product called " Knee Bowl Booties" sold on the net that make the use of Ab Circle Pro a joy to use
THERE IS A WONDERFUL PRODUCT CALLED " KNEE BOWL BOOTIES" IT IS AN AFTER MARKET PRODUCT THAT WAS DESIGNED BY A WOMAN ENGINERING STUDENT AT M.I.T JUST LOVE MY MACHINE NOW
ITS ON THE NET
I too have basically the same story as everyone else. The left knee pad slipped out and before I knew what or how this occured I was 2 feet from the machine holding my left knee which had struck the hardwood floor beneath me. It has been three months and I still cannot apply pressure to my knee and it is still badly bruised. This happened on the second time I used the ab circle pro, so I cannot benefit from the 30 day free trial offer due to injury. I really hope the company will acknowledge the problem and secure the padding to the cup. If it takes a lawsuit, so be it! Not worth the money or the pain!
the knee cups do fall out a lot. i've slipped off the machine a couple of times. I figure it will only make me stronger..lol..if only i could lose the weight...
I also broke my toe and my boyfriend really really messed up his knee-like ER bad! If you know of any class action suit we are interested!
rollers
We ordered an Ab Circle Pro from an internet site and got the machine just fine. A while later one of the rollers went bad and we contacted the company that made the machine and were told that we could not get parts for the machine because we did not order it from their company. I have been trying to find out where we can get replacement rollers for this product.
Would like to get help with this problem. Thanks
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi all, there is only one solution to the roller problem and that is the upgraded red rollers from the Redroller Co.
They are currently selling from the UK and Australia on ebay. The difference is amazing! They are a bit pricey but worked out alot cheaper then the two sets I went through and countless waste of time phonecalls I made to Ab circle pro. Hope this helps!
Where did you buy the item from? There are a lot of counterfeit ones about, we bought one from e-bay for £70 and thought we were getting a bargain, only once we got it home we noticed that there was no "ab circle pro" logo on the computer part and it said "insert two AA batteries" and there was only space for one! Luckily we got our money back but we'll be buying one straight from Ab Circle themselves next time!
The same thing happened to our rollers, it just burnt out through the friction an gouged a bug hole in it. Consequently the machine is now useless and I can not find a replacement roller anywhere.
The exactly same thing happend to me. After one week of using it the roller started making a terrible noise when its swings from side to side. I sent an email twice within a month and this is the day that I haven't received any phone call back. Anyone knows anything about this? who to contact? I order through the internet.
UNSAFE
My hubby bought the Ab Circle for me, for Christmas. I loved it, and used it until Feb. 9th. That day, the left knee pad, (bowl), came apart. I was on the advanced setting. I flew up into the air on the upswing and my whole left side landed on the unit. Starting with the handlebars to my chest, all the way down, and ending up with both sides of the broken bowl crunching my pelvis.
I went and had x-rays...bruised ribs. My first ever. Could not drive my manual trans. car for 8 days!
My husband looked at the broken pieces and found the only thing holding that assembly together, were 3 tiny prongs! The bottom part (which holds the bearings), is heavier than the top, (where the knee pad is attached). Apparently, one of the bearings came out from it's ring. Rattled the tabs till they broke, and sent me flying!
The BBB gives this company an "F" rating...I can see why. I will pursue further, as this is a dangerous product. A great concept, but DANGEROUS! I don't want anyone else hurt!
The complaint has been investigated and resolved to the customer’s satisfaction.
The Knee supports come loose while in use. I bruised my hip and broke a rib!
THERE IS A WONDERFUL PRODUCT CALLED " KNEE BOWL BOOTIES" IT IS AN AFTER MARKET PRODUCT THAT WAS DESIGNED BY A WOMAN ENGINERING STUDENT AT M.I.T JUST LOVE MY MACHINE NOW
ITS ON THE NET
Please see bruised not broken.
Thank you
Regards,
Deb Felts
debfelts@yahoo.com
I also used ab circle pro and injured my hip, knee, and broke my toe! very unsafe product!
On January 13th of 2010 my acct was charged $79.90 for a virus scan for my computer the virus did not work and I have been trying to get my refund back since I cancelled the scan. What is going on would like my refund back.
abcircle pro
Wheels only last for three weeks. Then they have grooves that you could hurt yourself if it gets caught on them . I did and then they never get back to you with replacment parts .! Dont buy this ! It is poorly put together !
The complaint has been investigated and resolved to the customer’s satisfaction.
I would send an email to CustomerCare@abcirclepro.com and include your order number to request the claims
department. They will send an investigator to look at the machine and take photo's. Then he will send a report
the machine seems fine. If they come to your house have them actually get on it and try it!
Thats what I advise.
Wow! I am glad I found this website. I just got off the phone with Ab Circle Pro customer service. I called because I just used my machine for the third time and fell out of it again. The first time I hurt my elbow. This time I did not get hurt but I was very concerned that this machine is not safe. Ab circle pro customer service told me that they had not received any calls about people falling out of the machine.
I explained that I workout 3 to 5 times a week. I am only about 15 pounds overweight and own a great deal of commercial grade exercise equipment. I know how to use exercise equipment.
The representative offered to send me some new rollers and a new bun and thigh pin. I googled "ab circle pro knee slipping out of cups" and this along with numerous other reviews came up. The representative was still on the phone with me and I informed her of the numerous comments on the web. She told me that she did not have access to the internet. I asked if there was somewhere I could make a formal complaint because this appears to be a serious safety issue. She told me that she did not know but I could look on the website.
I am just amazed at how this company is not concerned with the safety of the consumer. Any suggestions on who I can file a formal complaint with?
Be sure to know the knee pads will slip out when you go to the top and gain any speed. I had my HUmerous fractured in 2 places when it happened to me! Readers Digest says the product is not defective so I assume it is designed sop they slip out of the cups? I advize strapping yourself into the knee cups with velcro to prevent what happened to me? See my pictures.. My arm healed withoiut being set. Now I am permanently limited to motion with my right arm. Doing my hair hurts and driving is hazardous. Be careful! Keep records!
Hi all, ive been through 3 sets of rollers so far. Now on my 4th set that i found through ebay and they are amazing! Just typed in ab circle rollers into ebay and found some silver/grey bullet rollers. Makes the machine so much quicker and also quieter! There are a little more expensive but have had them nearly 3 months now and in perfect condition, my others lasted roughly 2 weeks before they wore out! I believe these bullet rollers also come with a warranty. Hope this helps!
Call [protected] ext 2549 for the Chartis Ins. Dawn Patz fax [protected] This thing is owned by READERS DIGEST!
look for my fracture under 2 greenboard fractures on my Humrerus
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I using AB CIRCLE PRO. But some problems in my machine (leg moment arm). Kindly help to me...
I am Devaraj [protected].