Alpine Payment Systems

Alpine payment systems has always done what they said they would do. I have been doing business with them for 4 yrs and have save a lot of money. would highly recommend this company.

Ex ValTek (APS) employee here. One GREAT way to piss off the telemarketers or Account Advisor is to sound interested then say "oh I have a customer, hold on" and leave them on hold as long as possible... 1-2 minutes is what Emily will let you get away with. And or wait till Sherice or Nicole (the closers) get on the line and hang up.

After meeting with with this company about employment I thought I would get on-line and see what the Internet had to say about Alpine Payment Systems. Needless to say I was shocked to see so much negativity about such a small company. I did not trust my gut and took the job anyway. This is what I found out. The reviews on here are not just a bunch of bitter ex employees but rather fellow Americans that were let down by this company and do NOT want this to happen to you. Based on what I have seen I believe that everything I have read about this company is true except for the responses from Alpine. I feel bad for all the employees that had to cross paths with this company but even worse for the business owners who are duped into trusting this company and will have to learn their lesson the hard way. Do Some research. When the Internet made it impossible to rip people off all day in the auto business, Robert Ensminger and his circle of car salesmen friends decided to take their shiesty sales tactics and find a new industry to satisfy his greed. 90% of upper management is Family or Business partners very corrupt with favoritism. Rude and egotistical due to their untouchable position. Not just to employees but to each other. Not a healthy work environment for anyone. As for the business owners who are getting 3 - 4 calls a day..sorry about your luck. They will continue to call you because if they take you off the list then they will have nobody to call. What some of the business owners have been doing to get back at them is setting up an appointment with them just to waste their time and resources. Sales guys will quit over this. Appointment setters will get fired over this. Truly your best option to fight the calls. Its funny watching this company battle through all the problems it creates for itself like one big dysfunctional family. Thanks for the laughs!

The sales person was here today, and I told him let me to do my homework, and I will call. when I saw all remarks regards to this company, I'm cancelling the appointment., and Thanks to eveyone to put their experience.

The truth about this company is simply this, it is ran by passionless carnivorous who's prey is helpless victims money and life's. It is very true that they CAN and CAN'T do certain things but the CAN'S and CAN'TS work in there favor, not the consumer's, and they know this! Let me start by introducing myself, my name is not important, what I do is however. I have lived in Vancouver, WA for quite sometime now. One thing that is special about this area is there is a large amount of “turn in burn” jobs. These are jobs that purposely only hire people for short periods of time so that they do not have to pay for benefits and to not have to pay for unemployment. These crooks are pulling in large amounts of profits from screwing over customers and there employee's and Alpine is no different. One thing that is a weakness for these company's is they pretty much will hire on anyone who applies so it is very easy to get on the inside and reveal there true face to the world. They will also pay you while you do it, most of the time. So I went in undercover to a large number of these company's for the last 3 year's of my life. One thing that I happen to have going for me is I am a very good salesman so I am naturally good at deceiving people, as well as these idiotic and greedy employers. I trick these companies into hiring me and fully revealing how there company works once I am legally able to and reveal the true company behind the mask. I did this to 5 dfferen't companies before I came across Alpine Payment Systems or Columbia Advance Group (both owned by the same guy). I have never seen a worse company before hand or since. Here is a breakdown of how the company works.

If your a customer or are thinking of becoming one:
As a consumer I would defiantly question joining Alpine or Columbia Advance Group. If you want a good safe way to process credit cards join a bank and use theres. It may appear to cost more but in the end it saves you more money. When you go through Alpine you are just going through a middle man. They are not the main processor. When I was working there, they used Chase Payment Tech. Call Chase themselves skip to the main source. The problem with this industry is no one in the consumer side really understands it, so it makes it easier for the Car Salesman to make it appear like you are saving money on this in the end. I had a chance to be trained on all there products and contracts and lets just say before I read all the contracts I had 6 businesses that were owned by my family and after I read them I decided to not rip my family off. When you sign your name to Alpine your stuck with them for Years or you will face ridiculous cancelation fees if you try to cancel with them. I'm not going to tell you not to sign up with them, that is up to you. I have seen businesses save tremendously but that was because they were already being screwed over and Alpine just screws them over less. I am just saying make sure you are reading EVERYTHING on your contract. The closing reps are trained to steer you away from all the fine print, (literally). Just make sure you are a smart businessman and be the one in control and don't let them screw you because they will if you give them a chance.

Now below is for Employee's of Alpine and Columbia Advance Group:

Description of how Alpine Payment Systems works:
They put together a group of commission only closing sales men to go out to large cities for weeks at a time to go to appointments set by a call center of Appt. Setter's who work for near min wage and in order to keep there jobs, have to get 3 apt a day and 3-5 closing sales a month. If it sounds easy I can assure you it's not. All these people know is very few facts and details so the trained salesman can doop the customer into signing there contract that modify almost any way they want to. The real way to keep your job is to have one outstanding month and then milk it till they fire you, because if you keep trying to hit that goal it will drive you crazy and you will lose your job and your sanity, I saw it happen to many people. In the 3 months I was there I saw at least 50 people come and go. If make a lot of deals in a month, you will be on there good side for at least another month or two, so they will give you little more warnings before they can you. While I worked there, I almost got fired 3 times but I always kept my job because there biggest weakness is Greed. I made then over $10, 000 in a month so they just could not fire me in the hope I would do that again for them (Not for what they pay me though lol). They believed they fired me in the end but I actually “quit” long before. I did just enough to keep the job. The funny thing is when I truly gave up and was just waiting for them to fire me they actually gave me a dollar an hour raise and moved me to there other company which is in the same complex called Columbia Advanced Group. These people really got dooped lol.

Columbia Advanced Group:
What this company does is hire on people to sell there products directly over the phone to small cities that they cannot send reps to. This is where the true dark side of company comes out. This is where I found out these people truly do not have a heart, well most of them anyways. I witnessed many times people sign leases for an ATM from a BS story that we have truck coming through your area with ATM's on it and would like to set one up at “No Cost to You” we give you a BS quote on your profit you bring in with statistics that are far over exaggerated and have you sign a lease for the atm where in the end you spend about 50x what it is worth. Also we sell them to businesses that have absolutely no use for them. I could not continue with this job after one month because I just am not motivated by Greed like the owners of this buisness.

I hope this helps you all out. I hope this can save you from making the worst mistake of your life.

Best Regards,
(No Name)

P.S. - Emily you can call me anytime I am know you wanted to, your pretty smart I'm sure you can figure out who this is.

I work for another Merchant Services company, and I know, you are thinking, "sour grapes"- she's going to bash another company- well, I don't do this EVER in person to anyone. WRONG! I have been in the financial services industry for over 27 years- I have worked for banks and for brokers and I have seen a LOT! Alpine has the WORST cancellation fee I have EVER seen- that is a fact. I have seen cancellation fees typically run from $250- $500 - Alpine wants the entire contract paid out- regardless. It makes no sense, if they are not performing on their contract, why would you still pay out the contract? And if you balk at this, they remind the merchant that they signed the contract. I sat with 2 different clients just to help them get a better deal- I didn't care if they got the deal with Alpine, or switched to me, seriously they were getting worse rates and fees than they had previously had- the leases doubled and they were stuck with the horrid cancellation- Alpine just said take them to court...well, binding arbitration. They didn't offer to help - they wrote they were going to do $475 worth of advertising at the time of approval- they have done NOTHING and they stated they aren't going to do anything differently for these clients. This is the type of service that gives those of us in the industry a bad name. I don't need to take people from a bad situation to a worse one to get clients, I need to help merchants to better their situation so that they will be happy and refer other clients to me. Alpine needs to learn that habit as well. It would make my life and the life of the other reps in our industry much better.

APS is no different than any other ISO out there. High attrition rate among their staff, twice qualified leads, allegedly saving merchants tons of money based upon qualified rates only, equipment leases, six figure income with residuals etc. However, where they veer off track is the fact that the operation is owned and operated by former car salesmen. Their nationally recognized sales trainer was employed by Subaru America to train car salesman. So my advise is to not get excited about that fact in their employment ads online. That makes them the masters of the "gray area" and to do and say anything to close the deal. During my tenure with this organization I gave them fits because I never called them to "desk" the deals so that they could "club the merchant like a baby seal."

I will have a link back join section to website soon

http://alpinepaymentsystemssucks.com/

Horrible, horrible experience... I have given them until April 1st to redeem themselves. Being charged double of what I was promised and when April 1st comes about, they will be losing business drastically. I will end them so fast that everyone's cancellation fee will be non-existent in 6 months. If you are in the pdx area...respond to this and hopefully we can unite!