At Home Rewards reviews and complaints

at home rewardsripoff. called to cancel 3 mon. ago . didnt cancel like they said. stiil took out of bank without an ok. no record of cancelinthey records. HOW CONVENIAN ON THEY PART. They say they will cancel this time. we will see

I thought I sent this late last week. The complaint is that Continuity Subscription Merchants charged $79.00 to our Chase/Amazon.com credit card for service on March 12, 2014, that we never ordered. Now we are being dunned by mail and email for payment including late charges and interest totaling $15.98. As near as I can recall, we never activated this
account. The name of the company making the charge is not on the printed bill.

We would appreciate a response.

I received a bill today from Chase Visa/Amazon.com credit card service showing a charge of $79.00 plus $15.98 fees and interest. When I called the credit card people, I learned that Continuity Subscription Merchants submitted the charge on March 12, 2014. In the first place, I have never activated the card. In the second place, the card has never left my filing cabinet until ten minutes ago when I got it out to see if there was anything in the correspondence that would help.
I should very much appreciate your taking action in this matter or, if that's not what you do, advising me of what I must do. If you wish, I can send a copy of the bill I received today, May 2, 2014.
Thank you.
Yours truly, George W. Dicks, PhD

This fake online service goes out of there way to find credit card users info, than hit them with unknown charges. If you fail to catch it the first time they repeat the process to see how long they can get away with it. Your card company can only charge back a few months. The scam comes from Athomerewards or Passporttofun, which I report once and change my card number so it would not be hit again. They found the new charge number one a year later and began the process again.

Beware!

I looked at a supplemental insurance for dental, signed up on phone call, but have not received any information. I realize now that this is probably a scam - - amts $19. 95 + $25. 00 on master card ending in 4317.
I would like my money back as a credit on the card

I have an amount of $ 4.95 debit from my account on 7 January 2009

On 10/22/08 I checked my credit card statement online so that I would know what balance was due. To my complete surprise, I saw a recent transaction for $14.95 from a merchant called "At Home Rewards". I had NEVER heard of them before so I did a little investigating. I just so happen to be a FRAUD INVESTIGATOR for the government. I "Googled" the company name and it took me to this site, Complaints.com, as well as to [redacted].com where I found NUMEROUS COMPLAINTS of UNAUTHORIZED CHARGES appearing on credit and/or debit cards. Luckily, I happened to catch this bogus charge only a day after it was posted so I immediately disputed the charge with my credit card company. I called the At Home Rewards number: [protected] and finally reached a representative after hitting zero on my phone. They have a computer, voice-prompted menu that won't allow you to talk to anyone directly unless you hit zero (they don't tell you that though ... I just tried it and got lucky). I first asked for the company address ... the rep. immediately was suspicious and wanted to know why I wanted the address (I knew this would happen, that's why I asked for the mailing address first). After much hesitation, the rep. finally gave me the adress: 9500 W. Dodge, Omaha, Nebraska 68001. Now, I have not yet mailed my letter (so that I have concrete proof that I canceled my membership via telephone), so I'm not sure if this is a bogus address. Do NOT just rely on the automated voice response which gives you the choice of canceling your membership by entering a number ... do that, but also press zero so that you can talk directly to a representative. Make sure to get their name, ID # and time that you called ... then tell the rep. that you NEVER AUTHORIZED this charge(s), have already disputed it w/ your credit card company or bank and that you have reported it as FRAUD. That will let the At Home Rewards Rep. know that you mean business! The rep. said I should see a credit for the $14.95 fee they charged to my credit card within 2 - 5 business days ... Let's just see if they refund the fee like they said.

AT HOME REWARDS AND SHOPPING ESSENTIALS HAVE CHARGED MY ACCT 19.95 FOR 3 MO'S. ALL WAS UNAUTHORIZED. I AGREE THEY NEED TO BE STOPPED.

This company charged my credit card $14.95 for something I never ordered or authorized. After submitting a question to the customer service department online, I received an email thanking my for registering with the company. SO, I would not recommend going online. Who knows what else I've gotten myself into?
I will be complaining to my state's Attorney General and disputing my charges with my credit card company.

athomerewards and savingsspace deducted money from my debit card. I did manage to get my $20 back from savingsspace after over a week. WHAT THEY ARE DOING IS STEALING!

I have throat cancer and can only whisper so I had to put my son on the on the phone when calling at home rewards to try to reverse the fraudulent withdrawl of funds from my bank account. They would not tell my son where they got my info from. The CSR, Nicole said she would cancell my account ( I never set one up!) and refund my bank ( $24.95). Lets see if they do, or if I'll have to find a way to sue them for fraud!

I received 2 un-authorized charges to my debit card for 14.95 each. One was for At home Rewards and the other for Shopping essentials. When I was able to contact At Home Rewards I was told that I accepted this when I placed an order for a product that I ordered from TV. I did not /nor would I accept additional items. They did in fact "Cancel" my membership and I was told that a refund would be processed. I will keep checking to see that it does! I also asked the girl if she had anything to do with Shopping essentials and was told that yes, they handle them as well. I again asked that my "membership be canceled and funds refunded. I don't understand how these people are still in business. I have learned my lessson and will no longer purchase any thing on line or from a tv ad again.

i have a charge 23.95 every month- i never ordered this ever! i call them and i am on hold forever- we cant find you in the system as buying but are charging me every month. this is a total scam

6 months ago I purchased a small electronic kitchen device (omlet maker) from an add on TV. They put about $50 more on my bill than was advertised on TV, and now they are still billing my credit card after I have canceled by phone several times. If I knew their address, I would call the police. They are crooks. Don't let them get hold of your credit card number or they will try to keep billing you til the day you die.

I have been charged multiple times in the amount of $19.99 and I have never heard of or given any information to them.

At Home Rewards billed my credit card for some membership that I did not authorize! When trying to track it down, all I can find out is it is somehow tied to either Southwest Airlines or Classmates.com! Of course, it's next to impossible to contact Classmates but I'm not giving up. This was a bunch of crap. I also learned there is another membership, Shopping Essentials. I'll be filing that one too...

past 3 mnths have had charges of $19.95 on my debit card. Do not know what this company is and have never authorized these mnthly charges. There is no number for me to contact since frankly I do not know what this company is.. I feel I should be reimbursed for the past 3 charges and this company needs to be stoped..

Helen St.Louis

I did not go to, had never heard of this company until a charge appeared on my bank statement removing 27.95 from my account. When trying to call this company to complain and remove these charged and any other they intended to make I could not get an answer to my call.

I had an unauthorized charge of $29.95 on 6/24/08, plus a $1.00 charge, I would like a refund in the amount of $30.95 credit to my account.

Patricia E. Carpenter

unauthorized

Good day,

I have an amount being charged to my credit card every month and I have no idea what it is. I have been trying to get hold of the culprits who obviously slipped this in with something I purchased but to no avail...how do i find out what I am being debited for and how to stop this?

my name is virginia .ardon, I signed up with a credit score company for a free credit report, I canceled my subscription and was given a cancelation number. However this company "subscription merchants keeps on debiting $29.95 out of my account every two weeks, my bank has been able to get my money back except for this last two charges of $29.95, my bank stated is best if I just cancel this debit card and get a new one issue. This is the only way to stop the continuing unathorized charges. God Bless You. Hope this is able to help anyone out there.

just got hit with the $14.95 monthly unauthorized charge to my debit card yesterday by (athomerewards) and have contacted my bank's CSR who has noted or flagged this withdrawal as unauthorized. I was given an 877 number in Connecticut to call and contacted them (at-home-rewards). The phone rep said that they would reverse the charges but I am disturbed about the initial and possible repeated use of this scam. As I understand from the customer rep in my bank, Peoplefinders was the source of my credit/debit card data which they used. I had subscribed for a couple of months membership to Peoplefinders earlier this year or late last year to search for lost unclaimed property etc. These companies (Peoplefinders) should be strictly warned or blocked from giving access to their customer's credit card numbers to other companies without the cardholder expressly signing up for services or membership with that other company!

I just found out today that they charged my Wells Fargo checking debit card $19.95 3 times that I didn't authorize.

Wells Fargo will do a fraud investigation. I am sure I will get the $60 refunded.

I have been charged two months now, July & Aug, 2008. I do not know who this company is and have not authorized anything. I have also notificed by bank and if they can't stop this transcation from going through to my credit card. I will cancel my card altogether.

Not only have they been charging me every month, but they have been charging me TWICE every month! What to do, since mine is a prepaid card who will only credit if the merchant agrees...Yeah, rright!

They charged my account too w/o authorization.

Ya I had a fradulent charge to my account too and had no idea what it was... ATHOMEREWARDS it said on the bill but the telephone no. was next to it so I called and cancelled it right away at least i hope it got cancelled! but I am still out 14.95 for absolutely nothing but a bad day. the number is [protected] so call and cancel if you haven't already and I think this company needs to be reported this is not right! I am very upset. do i just notify my bank and tell what happened and what they think i should do? please let me know if you have any advice thank you!

~LISA

I have recently found a charge from them on my CC, unwanted and not asked for. I called my bank and they can do nothing but tell me it's a monthly charge (starting March 2008). I have a new number for them and will call today (Wednesday). Multiple e-mails to them from their site as well as the mother company (Adaptive Marketing) has resulted in nothing. I am sure they got my CC number from any of multiple sites they also own, like Credit Diagnosis and Privacy Matters 123. It's easy to find on the credit card because they start all charges with AP9 xxx. The number listed on the CC for them is [protected].

I also have been charged $14.95 three years after all those e-mails above me. They're still doing it, and they need to be stopped. You can do a Whois search and get the mother-company phone number.

Except for calling my bank every month to have the charge removed, I don't know what else to do. They have a "cancel" thing on their site, but with no member ID, I have no idea how to click it.

--Scott

Yes! I am experiencing the same thing! Does anyone have a point of contact for this company?

They hit my bank account as well, for 19.95 a month.. When I called the number associated with the withdrawls... I spent 40 minutes pushing all the buttons, hopeing they would lead me to a real person, yet I found no one to answer or explain why they are taking my money. I called my bank to find out what they could tell me. I soon found that the bank knew all about them and I was told to seek remediation thru the Bank's Fraud Unit. I have initiated action to stop thier illegal deductions and am now seeking to recover the monies they stole from me.

at home rewards has been deducting $14.95 from my checking account since the account was cancelled immediately after my wife was duped into enrolling over the internet. The cancellation was made over the phone in August 2008. Upon calling customer service, they said that my latest phonecall is the only phone call ever, which is an absolute lie. If I could see the owner of this so-called business now, %#@#$$@@, well you get my drift...

I want to discontinue this charge on my account!

They call every day at various times. They never leave a message. They seem to hang up when I answer.

yes these people are fake and they took $19.95 twice ou of my debit card i called and raised hell and a day later they refunded me my 1995 but iam still missing my other amount and iam going to call them tomorrow and raise hell again this should not be allowed ! i never ordered anything! i dnt noho they got my info

yea ### this company!
i just got $110.19 charged on my credit card. and i have never heard from them before. i am placing a law suit agains them and passaport to fun." it is incredable how there is so many complaints and this companies are still doing the same bull ###!
i live in texas and they charged from conneticut. can a company really be this ignorant and stupid?
i have proof and witnesses. i hope everybody places a law suit against this compnaies when ever this happens.
we need to put a stop to this. i cant use my credit card now and i have to wait for a new one to come in the mail. i dont have time for this. it is the 24th and i have to pay bills on the first!
if u work for one of this companies and u are reading this. i hope u no u have the ### job in the world.
quit and do ur self a favor and get some dignity because soon or later ur own company is going to ### u over!
im sorry but im pissed.
bye.

They charged my card for over $1200.00 under AT HOME REWARDS AND PRIVACY MATTERS and I just found out. I'm calling the police. How did these scammers get my card number? Let's shut them down right now! They have messed with the wrong person this time!

Well, for you all that had the same problem of mine.

Just called them at the [protected]. They requested my Membership Nbr (which obviously I don't have) and the phone system requested me to introduce the debit card number for the checking account they are sending the debit. I did it and they gave me back the membership number.

Going on with the automated answering system, I choose option 1 to talk about debits, 1 again to cancel my membership, 1 again to confirm and then, after their confirmation, zero (0) to talk to an Agent. I briefly told her that I've just cancelled the membership I never asked for and she transferred me to her supervisor. 3 minutes on the phone and the supervisor agreed that all debits done to my checking account were wrong, and agreed to give me back 5 x US$ 25.95 + 12 x US$ 22.95 + 12 x US$ 19.95 (as they were debiting my account since Jan/2007).

She said that the total amount would be in my account in 2 business days. I'll wait for it and confirm in this blog on Monday. If it does works, I have to say that, besides the fact that it was wrong, they did fantastically. BUT, let's wait until Monday to see if they just found a good way of getting rid of my call.

I got ripped off too! Thank God I caught it within a matter of days not months! I had two charges of $19.95 from AtHomeRewards and PrivacyMatters123 They are the same company. All three ladies that I spoke with gave me their names and ID#s immediately and promised to refund my money within 2 business days. What scammers! They messed with the wrong girl... I'm going after them with everything I have. They will NOT get away with it!

The Federal Trade Commission deals with complaints that are filed regarding unfair business practices such as scams, deceptive advertising and monopolistic practices. It reviews these complaints to determine if businesses are in fact engaging in harmful practices. The FTC is also responsible for reviewing mergers in the market to ensure that they do not hurt competition in the market and potentially harm consumers. Generally speaking, the FTC does not have the ability to directly enforce its rulings, but it can go to the courts to have them enforced.

They charged me with $19.95 out of nowhere. I called them and they said they are going to refund me the money, however I had to cancel my card since I have not authorized that charge.

Go to www.federaltradecomission.com home page and file a complaint. They will investigate the company and probably put them out of bussiness.

I was balancing my bank account today and noticed two withdrawals for $19.95 to "At Home Rewards". I thought "Who are they? I called them and they agreed to cancel the account and said I had signed up for a 30 day free trial. Have no memory of it and since it is for discounts to restaurants and stores don't feel I would have had any interest in it as we are retired, seldom eat out and except for necessities like food, rarely purchase "things". After reading your "comments", feel it's a scam and will try and get the two payments refunded. Have made rare purchases online but find it hard to believe anyone would give someone else credit card info. Guess no one can be trusted and plan to check my bank account regularly from now on.