Green Dot’s earns a 4.3-star rating from 5394 reviews, showing that the majority of card users are very satisfied with financial services.
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Fake check
I received a check in the mail for 960.45 for a grant and to me it sounded great as I like many Americans are having financial problems, I did as asked and sent 400.00 via a greendot money pak and this check bounced my account and now I am worse off.. Marilyn Ritchie is the one who sent this check so please beware, and hopefully if ANY of them are reading this to get a laugh, I AM pressing charges and I WILL get my money back from this.
The complaint has been investigated and resolved to the customer’s satisfaction.
cancelled immediately and refund check bounced
Purchase a Visa Green Dot prepaid in error thinking it was a Visa gift card. I realized when I got home and there was no card inside the folded cardboard. I called the K-Mart store where I purchased it immediatly to get refund but was told they could not give the money back. I needed to contact Visa directly. I called the (800) phone, entered the card number and spoke with a sales rep. She took my address and sent a check. THE CHECK BOUNCED! I didn't discover this until a week after and by then no longer had the cardboard with the activation number and there is no way to reach a person. All K-Mart could say was to call the Better Business Bureau.
The complaint has been investigated and resolved to the customer’s satisfaction.
Wow, I can't believe Visa bounced a check!?!? Contact this company and see if they can help: Bustabill [protected] - www.bustabill.com
scam
I too received one of these checks made out for $949.22. I was suppose to return a 4.045% commission to receive "the big check" of $9, 050.78. At first thought wow! Is this from one of the grants that I applied for? Reading the portion about sending in a commission to receive yet more money did not sit well with me. This is from the same lady Linda Spaulding that everyone else has complained about. I am so glad I checked this is out online which brought me here. This is so bad. In times like these when people are struggling to make ends meat and here you have someone that is willing to put you out on the street and loose yet more money. How do these people sleep at night? Please let your friends and family know that if they get anything like this in the mail to report it and not cash it. We need to spread the word.
The envelope was post marked from Santa Clarita, CA.
The complaint has been investigated and resolved to the customer’s satisfaction.
I got the same check and letter in the mail. I was almost about to go and cash this check at a local Walmart. I was not about to go to my own personal bank. This is so sad that someone will try and get over on people and we are barely making ends meet. I hope this person is caught and sent to jail for this.
check scam
My wife received one of these scam checks in the mail for 958.22. The attached letter sent by a "Linda Spaulding" promised that my wife had been selected to receive a $10, 000 cash grant. This "Linda Spaulding" claims to be at the "Green Dot Grant Program" After checking around and doing some investigating online and finding this site. It is clear this is a BIG FAT SCAM. BE WARNED YOU ARE NOT GOING TO GET A GRANT OF ANY KIND THAT YOU DID NOT PROPERLY APPLY FOR!
The old saying "If it sounds to good to be true it probably is" was right in this case. What burns me is there are a lot of folks my wife and I included that could actually use money like this, and by the grace of God we did not get burned. DONT BE A VICTIM. The letter and check LOOK and SOUND legit, but it is a SCAM.
The complaint has been investigated and resolved to the customer’s satisfaction.
This is the second check I have received in 2 years and the first time I got lucky. I happened to stop a police officer and asked him if the check was legit and he told me if I went to the bank to cash it I could possibly be arrested for trying to cash a bad check. Everyone please beware, right now I believe we are all seeing or experiencing hard times! These checks always come when money is very short, but trust in God and he will help you out of any bad situation.
they are a scam/rip off
I purchased a Green Dot prepaid credit card over a year ago, and has never been able to use it, because the company always indicate that it is declined to any store, hotel, etc. and the customer is never able to speak with a representative to handle the problem. You are either placed on hold indefinitely or no one is available. It has been over a year now, and the money I placed on the card(s) has now been eaten up by their "service fees", even though I never used them! I called to cancel the card(s) and a non-english speaking man had the audacity to tell me that the cards has an "over-draft" charge on them, for their monthly service fees! Please expose this and other scams like it!
Thank-you.
The complaint has been investigated and resolved to the customer’s satisfaction.
fraudulent check
I received a check from US Bank but issued from the Greendot Grant Program. It was in the amount of $957.71 and I was informed that I had been selected to receive a $10, 000 grant and that after I gave Linda Spaulding her check for $403.00 for her commission for finding me this grant that I would receive the second check with the rest of the money ($9, 042.29). I immediately googled the Greendot grant program and this is what I found. So we called Moneygram which is who the check is done by and the lady informed us that they stopped making checks for US Bank over a year ago. So this is definitely a scam. Please beware. Trust me I was tempted but had to do the research first. The money would have been wonderful, to be able to pay off bills and be able to get the larger car we need since we are expecting our third child and our other two children are still in car seats. I hope this helps someone.
The complaint has been investigated and resolved to the customer’s satisfaction.
can't get my card verified
i bought a green dot prepaid visa card from wal mart today, it was 3.95 for the card, and i put 50 dollars on the card. when we called to activate it, the lady said that she couldn't verify the information. i needed the card immediately, and i asked why she couldn't verify it. she couldn't give me a reason. and why do they ask for your ssn#? there is no credit check, its a cash only deal. they said that they'd mail out a check, but i don't understand all this stuff about them needing all this information. we'll see if i actually get the check or not.
The complaint has been investigated and resolved to the customer’s satisfaction.
Let me explain to you, first of all when you purchase ANY greendot prepaid card it is a temporary card and you cannot use the card until verification of who you are is given. This is for your protection and u can do that by going to there website or calling the # on the back of the card. Always get online and research before purchasing any credit or debit cards the fine print is important. I have a green dot Visa and it has been great of course I don't use it on everything I see in the store. You have to be money smart about any kind of use with a credit or debit card period. I hope this helps. The other thing is with a temporary card you can only use it on merchandise that doesn't require a pin# another fine print you probaly did not read. If you go online you can read their fees and get all the disclosures best of luck next time.
fake grant check
Received a check drawn on usbank official check # [protected], issued by moneygram
Payment systems, inc. p. o. box 9476, minneapolis, mn 55480 - location 2514635, signed
By jennifer malo (cornell enterprises) check amount $951.74. they ask me to purchase
A greendot moneypak, load it and send $400.00 to fax#[protected]/[protected] or
Send moneypak # online @ www.sendgreendot.com w/merchant id#5075.
Is this for real or a scam. don
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a check by the same people as listed in the above complaint as listed by Marilyn Ritchie, a broker with GREENDOT Aid Plan issued in Nov of 2009. The check was for 979.45. I thought it was bogus and laid it aside. Things have gotten worse and I cashed it today 2/2/10. loaded the card and am running into fraud alerts. Will talk to the bank and not spend the money until I get a clearance that it isn't bad. Will follow up and let you know what happens.
Sincerely,
Arthur Daniels
lost funds
I purchased two $500 Money Pak cards for Green Dot on August 10, 2009. One at 4:13 PM and one at 4:15 PM. They were purchased at a local Walgreens store. The clerk tried to load the total of $1000 onto one of the Money Pak cards, but the computer rejected the second purchase. I walked over to the shelf and picked up another Money Pak card. This one did not...
Read full review of Green Dot and 6 commentsscam/fake check
I checked my post office box today for the first time in a month. Been to busy running to hospital over my grandson who was recently diagnosed with Lymphblastic Lymphoma Luekemia. Today I find a check from the one and only Linda Spaulding. At first you think, holy cow...finally a break. Good thing I came to my senses and went online to verify. I went to the Better Business Bureau website and found nothing, finally I typed in her name and poof ** here I find all of you. I can not thank you enough for sharing your personal ordeal. This saved me lots. I had decided that if I did not find any information online then I would take it to a seperate bank for verification, but like the one guy said, his wife did the same thing and found nothing. More of this scam needs to get out. With the economy in the state that it is in, I am sure there will be several people fall scam to her and this company; and end up worse than they started.
May God Bless and protect us.
Very thankful Nana in Tennessee
The complaint has been investigated and resolved to the customer’s satisfaction.
Stolen money
I bought the moneypak with the amount of $500 from green dot at a local walgreen for the first time on June 22, 2009 at 3:37 PM. On June 23, 2009, I tried to use this card to pay some bills but they said that all $500 was already withdraw into an account. I call their Lost & Stolen department to report right away and explain that I did not authorise this transation. They asked me to submit the original receipt for processing. I fax the receipt to them on the same day June 23, 2009 at 2:38 PM. And I even called 10 min later to make sure they received the fax and they verified that it was received. They instructed me to wait for two bussiness day. I called back after two days and they have not process the paper work and asked me to wait for another two business day. I called back four days later, they said that they will not process my claim any further due to the money was paid to a business and that was it. This is my first time using this kind of financial service and they are one of the largest company providing such product and service.
As I explain to Green Dot representative that I did not give any authorization nor provide pin for any business transactions. This money was stolen from me right after I bought the the card at local Walgreen or it may not even load into my card. If Green Dot can advise that the $500 was loaded to a "Partner Card belonging to another customer" then who is this customer. I want proof, name, and transaction receipt, etc. They should investigate further rather concluded that I "may have attempted to use the MoneyPak" after I told them that I did not activation the pin numbers. Since they are a big corporation, they can just say whatever they want to. Isn't that what their "Lost & Stolen" department for? Must I file the police report for this lost and stolen to get the service to pursue the investigation further with them? What kind of support is this for their product to the consumer? My claim should be good enough for them to find out who stole this money. I still want them to track this money down to whoever that they said from the partner card customer and refund my stolen money. My Houston police report case number is [protected] but they will not do anything unless a subpoena is served.
The complaint has been investigated and resolved to the customer’s satisfaction.
watch green dot is the one doing they act like they don't know call you r local police and see if you can press charges
I lost my funds to them. It was a tough experience as I almost lost all I have to them but am glad LF res cue• org was able to help me fight for my refunds.
I lost my fund to some scam platform but am glad I got my refund with the help of LF res cue• org they helped me rec over that which I lost.
How can I report them they just stole 300$ from me! I’m pissed
Before I bought Greendot gift card I was under the impression that I could reload it easily online and not have to pay 5 dollars fee to load it, nor the monthly fee
Hi: I am looking for a gift card for a family member which I can
1 Quickly load from a checking/banking/credit/paypal account
2 Cannot be overdrawn
3 Loading fees are at a minimum
4 No or little monthly charge
5 Useable at many ATMs at minimum fee.
6 Low or no interest rate
Do you have something like that?
Sincerely, jc
I bought a greendot moneypak card to reload my greendot visa with 500 dollars to pay my rent. after i tried to scratch the backing off and the numbers went with it, i called the 1800 number and they said it would take 1 business day to return my funds...my rent is due today and the money is still not there...and the "customer service" rep hung up on me! now my rent will be short 500 dollars and i am NEVER late. smh...I WILL NEVER USE GREENDOT AGAIN!
Bought a moneypack at CVS - weird that they only accept cash for them.
Got home to add it to my paypal, the website refused to accept my (accurate, triple-checked) personal information. It's also fishy they ask for your SSN to accept a payment you've already made in cash.
After a few tries, the website finally decided it would not allow me to use MoneyPak anymore. Directing me to request a mailed cheque - I did not want a refund, so I waited till their call centre opened the next morning.
I decided to try it again before calling them, instead of the 'next' link forwarding me to the page where I enter personal information, it directs me to a *very similar* page requesting *very similar* personal information, which is pre-filled out (by saved form information in my browser). In my rush to try this before giving up and calling them, I click through, and find I have filed for a 7-10 day refund before I get my $200 back.
I call and ask them to correct this and help me get the MoneyPak to work, but they claim it is impossible - a request to speak to a supervisor results in my call being put on hold, during which I was dropped.
There are many other complaints about people using this business, and frankly, I have to wonder how much interest it generates keeping people's money based on manufactured issues for 7+ days at a time.
This is an appalling experience, and I would advise anyone to steer clear of MoneyPak forever.
Visa is messing with people's lively hood.This matter needs to be taken up with the Better Business Bureau immediately.Everyone who is having a problem with these cards can and should take their complaint to the BBB.
I have just purchased aVisa card the day after thanksgiving and already I have found out these cards and the people behind them are taking people for their money.Times are too hard these days and I for one will and won't be taken. I am sending a certified letter to the BBB and to the senator of my state to see what can be done to stop this from happening to anyone else.
Signed,
Messing with the wrong person
I bought a reload card for my Green Dot.Com Visa Card for $48.00 to pay the rest of my bill, and once I put in my reload number to upload my money, it says that the card has already been used! So, I call their customer service line...(first day) they tell me just to wait a business day so they can investigate, so the next day I call the card no refund! I call the second time to the company...they tell me to fax my receipt, and it will take another business day to get my funds...on the third day I call still no funds...I call once again and they tell me to fax a copy of my reload card front and back and I will definitely will have my money the next business day (so the supervisor says) then I call the next day, and still NO FUNDS! I call and talk to the supervisor again and he says my case is closed! WTF! Really? This is horrible, money stilling business! Don't ever get one! I am just thankful I didn't put my whole paycheck on that card! I am pissed off! UGH!
Thank you so much for the previous reports about this scam. I am making a report to the FBI to see if they can do anything. I have been told before that if there is no monetary harm, they can't do anything. Seems like you have to be taken in to get any kind of help. A word to anyone who was taken in... contact your local FBI office immediately. Your bank is not your friend.
Nathan
bad check
I recieved a check from them look so real. It says it was a grant that i applied for i cashed some of it deposit most of it to my bank what to do. The check was for 943.00 dollars.
The complaint has been investigated and resolved to the customer’s satisfaction.
So you deposited a check you never asked for and didn't know what it was?
Part of a scam
Do not use Green dot money paks to buy anything online. If a site is asking you to purchase anything with the green dot money pak it is a scam. This is not a secure money transfer! What I have researched is, thieves are using different web sites located on Yahoo ecommerce (www.Top10Digital Items.com, techcyberstore.com, ultimatedigitalsourse.com, Digital...
Read full review of Green Dot and 25 commentslinda spaulding
hello. my wife got a letter form linda spaulding saying she was to receive a grant for 10, 000.00 she sent her a check for 800.00 and said her fee for getting her the grant would be 409.00 well she cashed the check at our bank they even went over there list to make sure the check was good but come to find out its worthless now we have to pay the bank 800.00 for cashing it in the first place. now this really sucks hopes this helps everybody out guess we learn from our mistakes Bill Grissom Colorado
The complaint has been investigated and resolved to the customer’s satisfaction.
Let me count the failures.
1) couldnt buy GreenDot with creditcard at cvs. Had to use cash $104.95
2) couldnt register card
3) card said everywhere where visa/mc accepted LIE.
4) had to purchase card to read agreement.
5) first attempt to get to agent and not computer took 35 minutes.
6) Agent in Philipines and barely spoke English.
7) Agent didn't know company address, telephone until I asked to speak to supervisor.
8) Agent still didn't transfer to supervisor
9) Agent said please hold 1-2 minutes. Took nearly 14 minutes.
10) told 7-10 days to get my money back?
11) 14 days later still no money.
12) Agent transfered me to line that says nobody is available. Time is 2pm on Thursday. Call disconnects.
13) Supervisor says I have to wait for other department be back in Monday.
14) Now 18 days since requested refund. Supervisor discovers that address is incorrect. The dept that is never opened is not in right now. Supervisor promises a call back next day.
15) No call back.
16) Day 20. Supervisor is on her "rest day". No other supervisors in office.
17) Current useless turd on phone calls me by wrong name 10 times giving me generic excuses that everything is being settled
18) Turd doesnt know what the issue is.
20) Turd says they remember me calling yesterday. (I didn't)
21) Turd says supervisor will leave message to call me back. Tired of dealing with Turd.
22) Thank god. Turd didn't call but no call from supervisor either.
23) Find corporate phone number. Transfer to answering machine.
24) Day 28. Call corporate again get press correspondant. Get transfered to customer service in Guatemala. More turdiness.
25) Day 29. Call corporate again. Ask for COO. Get secretary she transfers me to that useless answering machine again.
26) Day 30. Still no money.
I wish that I'd had an idea about all this! I had no idea a bank could even cash a counterfeit check, let alone take 10 days so I believed it was cleared. I guess I thought none of this could happen to me, but here I sit, apparently not a Wal-Mart Secret Shopper, but from what I am reading, also $2, 000 in debt to a bank I was already tired of. I wish I'd been more careful. Please, anyone out there, if it seems too good to be true, it probably is. And I thought I always found everythng on this wonderful internet, which I do, I just wish I didn't think it wouldn't happen to me. I am really grateful to find others, at least I'm not alone. Thank you. Cathy
fraud /fake check
My husband recieved a check also in the mail for $935.50 last week July 10, 2009. The letter stated that it was some type of grant program ans to send back 10% of the money or he would be sent to collections. My husband cashed the check because he thought it was legit & he had already been looking into different grants and had filled out for some in recent months, so he thought it was ok. Now the bank is contacting him and with bad news about this matter. If anyone can help, how can he contact the proper people to take care of this matter and clear this up?. Please email at [protected]@yahoo.com
The complaint has been investigated and resolved to the customer’s satisfaction.
i got the same check of 980.25 in dec.16, 2009 an i want to the bank an they told me that the check was fake. i thought i could of gave my kids a christmas that they will love.
I ALSO GOT A CHECK FROM THE SO CALLED GRANT PROGRAM LOOKING FOR SOME MORE INFO I SAW YOUR STORY THE CHECK WILL BOUNCE BUT YOU SHOULD'NT HAVE TO PAY ANYTHING IF YOU TALK TO YOUR BANK UNLESS YOU SPENT IT BEFORE IT CLEARD I WAS JUST GOING TO THE CHECK CASHING STORE TO CASH MY 952.75 CHECK SO THIS WAY I WON'T HAVE MY BANK INVOLVED GOOD LUCK BILL.
not an official check
I received the check in the mail also, I actually took the check to US Bank and asked them if it could be cashed because I wasn't about to take it to my bank. I got caught up in another one of those scams before. Hopwever, US Bank said that they could not pull up the account number for the check. I took it to a place where they do money grams, because it also says at the bottom of the check, issued from moneygram payment systems, and money gram had no record of the transaction, nor would anyone else cash the check, please be aware of these things coming in the mail, especially with no return address on the envelope, or phone numbers on the checks.
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a check for a grant that I didn't apply for. It was from someone named Linda Spaulding. She said that I received a grant for $10, 000.00. The check was for $959.85. After reading the complaints about this I figured how could I receive a grant that I didn't apply for?! Beware!
This company sent me a check for $956 that I needed to cash and then return a 4.023% commission or $402.50. Since the check was sort of fuzzy and someone was offering something for nothing I new it was a scam. I looked on this site and here it was. This site is very helpful.
My husband just received one of these checks in the mail today. We actually almost deposited it. I have contacted the proper authorities to resolve the issue. Thanks for this web site to protect innocent consumers.
Someone claiming to be from the GreenDot Grant Program is issuing checks asking customers to return at 10% commission and to deposit the check. There are numerous typographical errors as well as nonsensical explanations. The check has been verified fraudulent with KeyBank in Ohio.
PLEASE EVERYBODY RECIEVING ONE OF THESE CHECKS, CALL YOUR LOCAL FBI OFFICE AND TELL THEM YOU WANT TO REPORT A CRIME TO THE FINANCIAL CRIMES DIVISION YOU CAN GET YOUR LOCAL OFFICE NUMBER AT www.fbi.gov/homepage.htm ON THE LEFT SIDE OF THE PAGE UNDER CONTACT US YOU WILL SEE A LINK THAT READS" YOUR LOCAL FBI OFFICE" CLICK THAT LINK AND IT WILL REDIRECT YOU TO A PAGE WITH A LIST OF OFFICES. I HOPE THIS WILL BE HELPFULL TO EVERYBODY.
I received the same check through Linda Spaulding. Was the check from People Currency Exchange. But my check was able to be cashed through the bank I deal with. Well, I have been applying for grants in the past so I thought it could have been someone getting back to me about it. I actually did every step that was listed. Now waiting to see what will happen to the money I sent back as Linda's commission using GreenDOT moneypak.
To me, it is crazy because in the letter she stated that you could be report to the credit if you cash the check without following the steps that was stated on the letter.
Hello can you tell me who I would contact about this? I already deposited the check and now am minus in my account for doing something stupid. However, I am going to college and thought it was from that and greendot was legitimate so stupid, stupid, stupid.
Most definately a scam
I got a check in the mail and it just seems to be too good to be true. I am researching to validity of this program. Not for sure yet I do know I am not cashing the check!
pending authorization
I purchased a Visa Green Dot shopping gift card and on june 28th, I purchased an item online. However, I canceled the order shortly after and when I checked my gift card it said that I only had 1 dollar, the purchase was 39.99. The company said that they didn't receive my funds so there was no money to return. I decided to wait a couple days to see if money was returned to my card but it still wasn't. It was placed into "Pending Authorization". I was wondering if anyone knows how long pending authorizations last and how long it will take for my money to be returned. I tried calling Visa green dot shopping. They claimed to have live customer service but when you call its only a machine and you're charged $0.50...
The complaint has been investigated and resolved to the customer’s satisfaction.
fake grant check
Check drawn off usbank says official check no. [protected]
Issued by moneygram payment systems, inc. P. O. Box 9476, minneapolis, mn 55480 location 2514635
Signed by jennifer malo, with nice note from linda spaulding - an ndependent grant broker with the greendot grant program.
Asking me to cash check at my bank $945.00 and send them within 5 days $402.00 to get the rest of the $10, 000. Grant money. Greendot has something to do with bill gates who says they don't do individual grants.
The complaint has been investigated and resolved to the customer’s satisfaction.
Please tell me how to get my money back
someone stole my green dot card and I want to no how can I get my money back.
did you try to cash your check though
check thtat was sent to me for $965.55
I got a check for $965.55 now im supposed to go and by a greendotmoneypak and send to linda spaulding im supposed to send her $400.50. I want to know if this is a scam, I didnt cash the check as of yet. I dont have a scanner of copy machine here to copy it. I can give you the number of the check. No. Is [protected]. Thanks judy sternberg emailme at [protected]@hotmail.com
The complaint has been investigated and resolved to the customer’s satisfaction.
i recently recived a check from some one named linda spaulding (if that really a person) for a check for 944.00 and I figuerd out it was a acam the usban logo has been photocopied and check these have a distinct watermark spot to avoid fraudlent cases like these as of right now i am looking more into the matter i am see I can call the attorney general office or my local authories in my home town.
I have one of those checks. I went inside my bank, they made some calls and confirmed that the bank account was no goo, and they were writing bad checks. Don't do it!
Here's how it works.
they contact you in response to an add.
agree to pay more so that you can forward the remaining money to a person
in another location via MoneyGram, Western Union, etc..So that they can pick
up said product.
the problem is, the check won't clear, you'll have to pay back the bank EVERY CENT.
The scammers split the money, and wala...FREE MONEY.
Imagine if the did this 30 times a week!
fraud
I recieved a check for $975 telling me that I should send the commission back to them and I will recieve the rest of my $10, 000. Haven't recieved anything yet : (
Read full review of Green Dot and 21 commentsGreen Dot Reviews 0
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About Green Dot
One of the key offerings of Green Dot is its prepaid debit cards, which are designed to provide a convenient and secure way for individuals to manage their finances. These cards can be used anywhere that accepts Visa or Mastercard, and they come with a range of features such as direct deposit, mobile banking, and cashback rewards.
In addition to its prepaid debit cards, Green Dot also offers a range of other financial products and services, including checking accounts, savings accounts, and credit cards. These products are designed to provide customers with a comprehensive suite of financial tools that can help them achieve their financial goals.
One of the things that sets Green Dot apart from other financial institutions is its commitment to innovation. The company is constantly exploring new ways to use technology to improve the banking experience for its customers. For example, it has developed a range of mobile apps that allow customers to manage their accounts on the go, and it has also introduced a range of AI-powered tools that can help customers make smarter financial decisions.
Overall, Green Dot is a trusted and reliable financial technology company that is dedicated to providing its customers with the tools and resources they need to achieve financial success. With its innovative products and services, it is well-positioned to continue leading the fintech industry for years to come.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Green Dot. Make it specific and clear, such as "Unauthorized Green Dot Account Charges" or "Green Dot Refund Not Processed".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Green Dot. Mention key areas such as customer service interactions, problems with account access, issues with prepaid cards, unexpected fees, or difficulties with direct deposits. Include any relevant transaction information, such as dates and amounts, without disclosing full account numbers or personal identification numbers. Clearly describe the nature of the issue, the steps you have taken to resolve it, including any communication with Green Dot's customer support, and the responses received. Explain how this issue has personally affected you, such as financial inconvenience or stress.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as correspondence with customer service, bank statements, or screenshots. Be cautious not to include sensitive personal information like social security numbers or full account details.
6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Green Dot. In the 'Desired Outcome' field, specify the resolution you are seeking, whether it is a refund, account correction, or another form of rectification.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.
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Overview of Green Dot complaint handling
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Green Dot Contacts
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Green Dot phone numbers+1 (866) 795-7597+1 (866) 795-7597Click up if you have successfully reached Green Dot by calling +1 (866) 795-7597 phone number 0 0 users reported that they have successfully reached Green Dot by calling +1 (866) 795-7597 phone number Click down if you have unsuccessfully reached Green Dot by calling +1 (866) 795-7597 phone number 0 0 users reported that they have UNsuccessfully reached Green Dot by calling +1 (866) 795-7597 phone number
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Green Dot emailscustomer.advocacy@greendot.com100%Confidence score: 100%Support
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Green Dot address3465 E Foothill Blvd., Pasadena, California, 91107-6071, United States
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Green Dot social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 12, 2024
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Never was able to access any monies from card. Tried loading pay pal web site acted funny skipping through pages then on second attempt stated money already been used. I have receipt w activation amount m transaction id#
Please help
i recieved a check for 979.45 and like most Americans i was excited to know i had a free money grant. I did as they asked and deposited the check. I deposited this check into my account and it bounced my account. Now the bank wants me to pay these fees that are out of control totaling $127.00 for money i didn't even recieved. Marilyn Ritchie is who sent this to me and if you recieved something like this than beware of this fake check going around. i'm glad i didnt send them the money requested 400.00 thru green dot.
We apologize for the inconvenience. If there was an issue with a MoneyPak you purchased, you can get help at https://www.moneypak.com/Help.aspx -Green Dot
Yes, I received a check also, both my husband & daughter told me to check on line about this check. Thank god we did and seen the complaints about the checks. We are in the same financial problems. So please DO NOT cash or deposit that chek
I hope that someone finds this Marilyn Richie and puts her in jail after she is made to pay all the money back that she took from hard working americans that don't have the money to be taken from them, some of us have house payments and food to buy with that money. I to will be pressing charges to this women.
Thank you for posting this! I also just recently received a check in the mail. Thinking it sounded too good to be true I decided to research the names online and came across your complaint. Thank you for putting this online and stopping me from making an awful mistake! I am also going to turn this check in to either the post office or the bank and report check fraud. Thanks for all of your help and I am sorry for all of your troubles. I will also keep you in my prayers!
Jennifer from North Carolina
I too got the same fake check. Please contact me if we can all rally together and put this Marilyn Ritchie behind bars for scam!
Boy am I glad that I did some checking. I wasn't sure about the whole thing the first thing I did was try and get the web address they gave and found that there was none. I sure could of use that kind of money and looking at all the comments so could a lot of people. I feel bad for some who got the scam. I came so close in doing the same thing running to the bank.
dw from Salt Lake City.
Thank you for posting this. I got my check today from McDonald's French Fry Trust. Sent to me by Marilyn Ritchie. I know that things were not adding up when reading it. I decided to Google is and this was the first sight I found. I have called the local police. I will be taking this to the post office in the morning alone with calling the FBI. Thanks again.
From Kansas
Didn't get scammed
Thank you so much for writing this. I just got my check today. Sent to me by Marilyn Ritchie. I have called my local police. I will be going to the post office in the morning. Not sure what else to do with it. Thanks again!
From Kansas
Didn't get scammed