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CB Jobs and Career Review of Hollywood Profiles
Hollywood Profiles

Hollywood Profiles review: Charging for things they said they wouldn't 103

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Author of the review
12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I found this particular company on careerbuilder.com and it was asking for extras. I called the number and they needed my information for a shipping fee . Not only did they charge me that fee, but double that for a "non-refundable" charge that was never even mentioned.

On top of that, they said I was signed up for something that was a free introductory period and I could cancel within 14 days and I wouldn't be charged. Needless to say, I was charged $40 dollars two weeks after I called even after I had canceled!

They also tried telling me I was going to be charged another $98 dollars for some website registration even though they gave me the user name and password for it, never mentioning this one time fee. This is a huge scam; don't fall victim to it!

103 comments
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jeniy
Oct 01, 2007 1:10 pm EDT

i was also charged for something i didnt want. I was charged for 79.60 for an extra person. I talked to a representative and said they give back my money. They never did its been a week and i havent gotten results hollywood profiles sucks..

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Tom
Oct 15, 2007 12:37 pm EDT

Yeah the same thing was done to me and I called to cancel. They said it was canceled and I was refunded, but then I got another charge on my credit card for it the next month. I called again and the girl asked her manager and said I didn't use the website for so and so time so I couldn't get it back and they have no record of me calling the first time. Its just a scam and I want to really sue their ### off but there is no real company to sue. I wonder if there is anyone out there that will help me with this.

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Doug
Mar 20, 2008 2:12 pm EDT

Thanks for letting people know, because my wife and I were interested in Hollywood Profiles and thought it might be fun to sign up. But then I googled them and found your complaint. I'm not letting them scam me. Thanks for telling me!

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jasonD7710
US
Mar 29, 2008 8:29 am EDT

Future reference,
ANY company that is going to charge you money up front is a scam. they are getting their information from free sources such as craigs' list.
I would reccommend anyone wishing to check out a company, also check with the licensing board for that state. I know in California, businesses like these need to be licensed as talent agencies. Unfortunately, the Internet based businesses like these are probably nothing more than off-shore scam companies.
If they want to prove me wrong, then provide the service for FREE, none of the SO-CALLED ONE TIME FEES, and a legitimate ground based office that I can visit.

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Cynthia
Mar 31, 2008 10:21 am EDT

Hi,
I just signed up for Hollywood Profile was thought, hey it's only 1.95 for sign-up. I'm going to let the 1.95 go and report my credit card lost so they won't charge me these fees that other people mentioned. Thanks for your feedback.

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Consuelo Bodie
Apr 08, 2008 8:56 am EDT

They send an email with an offer to find you work as an extra in a movie set, when ever a company is making a movie in your nearby area. The initial offer is a one month membership for $1.95. If you read the membership agreement it says that they can charge you a higher and different fee thereafter, (my mistake for missing that part). To cancel you must notify them in writing. Their address is fake, doesn't exist. I received another promotional email from them with anew address in Texas 5715 Will Clayton # 5273 Humble, TX 77338. I haven't checked it out, but I bet it doesn't exist. I have sent 2 letters, and there is no response. Sent 5 emails, no response. Their phone number is a recording that plays over and over, but no one ever answers. Two weeks after i signed up they charged me $49.95 for another month of service. If it looks like a scam plays like a scam, it's a scam. Do not fall for it it's a scam.

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Kendria Colford
Apr 16, 2008 1:47 pm EDT

They are really cruel to take advantage of people catering to the hearts of their career.. My complaint is very similar to all the other complaints...I work for a lawyer and as one person we might cant make a difference but as a group against the company...we can make a difference...please contact me w/ emails and concerns so we can bring a case against this company and shut them down...I am a SAG actor and we work hard to get out their and use the resources to further your career let alone just gain more experience to build who you are...

Again they are taking advantage of our souls and then our money... We must make them pay...

I work for a lawyer, I freelance in myacting, charity, event planning along w/ having a fun personality...so enjoy...
and let' s get these scammers...

we will have the supreme court call them and get an answer...
Kendria Colford
kennipatryce@gmail.com
The Ladies In Charge Team, Inc.
Atlier Marketing Group
www.myspace.com/mrsbigettz

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Toni
Apr 21, 2008 2:22 pm EDT

First off the company says they are in Hollywood, Ca when I went to their address it was a abandoned building. When I started investigating I found out the company is really in Carpenteria, Ca the real address is 4180 Via Real, Carpenteria, Ca 93103 they do not even go by that name they are called Pinnacle Systems. It is an unmarked building and I would think for good reason. They sent me an email saying "for only $1.95" I could be an extra in movies nowhere in the terms did it say how much they would be taking out of my checking account every month the next month they took out $49.95 plus $19.95 and I got nothing for it! When I finally called them they told me I could not get a refund and when I kept asking they hung up on me. I still haven't gotten anything for my money and I haven't gotten my money back. If you have been scammed like I have please let everyone know of their real address and let them know don't do it, it is a scam!

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bc1968
Apr 23, 2008 8:14 am EDT

They did the same to me and I am seeking legal counsel.

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margaret louise ulloa
Apr 23, 2008 9:34 am EDT

Hi this is a scam, by the way the price went up its now $197.00
And yes I fell for it... I took a look at the website and notice that all the jobs where non paying and the ones that did of you $$$$ where way under the price they said you could make before signing up. Their is a big jump down from $400 a day to $50...
Anyway called my bank to let them know do not give my hard earned money to these crooks... so if someone calls you saying you get free gas tickets dont take them dont give them your info: as this is how they will get their gruby hands on your money do not sign with these crooks also know as hollwood and casting and talent...

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Fay
Apr 23, 2008 4:01 pm EDT

DO NOT GET INVOLVED WITH WWW.HOLLYWOODPROFILES.COM. What a rip off! They screwed me big time. I couldn't get in touch with a person before that "14 day trial period" was over, I kept getting a voicemail stating the hours of operation, which were incorrect. The hours of operation are also incorrect on the website. When I finally got in touch with them 3 days later, the trial period had ended, I was charged 49.95, and they refused to refund the money even though they admitted they were at fault with the misinformation on the website/voicemail.

I am fuming, and I'm not letting this go this time! I will be contacted the Better Business Bureau, my attorney general, and any durn body else who will listen. I'm almost willing to spend a grand in lawyer's fees just to get these fools shut down (although there are tons of other rip offs out there).

Do not fall for this okie-doke! Those who have been duped, let's bond together and get them shut down. I'm going to give Kendria a shot (hope this isn't more bogusosity...)

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Sara W
Apr 24, 2008 12:51 pm EDT

I have the same problem except for that I did not even sign up for this. It just showed up on my account with a deduction of $49.95. I am having to cancel my debit card and try to dispute the charge to try to get my money back. I dont know how they even got my card information.

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C.C.
Apr 25, 2008 7:04 pm EDT

I did the same thing. Signed up in a weak moment. Yup! $49 not easy come, easy GONE. Will stop payment for next month. Not worth stressing over. Just be smarter next time.

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Geraldina
May 01, 2008 9:10 am EDT

Hi,
I just signed up for Hollywood Profile was thought, hey it's only 1.95 for sign-up. I couldn't get in touch with a person before that "14 day trial period" was over. I was charged 49.95 and I still cant get in touch with them!

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Geraldina
May 01, 2008 9:12 am EDT

The same thign happened to me, I just hung up with them, they said they wouldn't refund my money and they hung up.
Is there anything we can do?
DO NOT SING UP WITH HOLLYWOOD PROFILES, IT IS A SCAM!

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Veronica
May 01, 2008 9:14 am EDT

I to got charged 49.95 after my 1.99 fee it does not state anything about this charge in the agreement.I filed a dispute at my bank and had my card cut up and ordered another card. I am pissed and WILL find out who these scam artist out.

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C Smith
May 02, 2008 12:07 pm EDT

I completely feel everyone's agony here. I agree with anyone who is thinking class action. I could not get in touch with anyone either for the first 14 days. I attempted email and phone calls. I have put my account on FRAUD alert for them debiting my checking account. Also, if you need to get in touch with them call [protected] to get intouch with a customer service rep. Please know that they are VERY defensive about their charges and do not want to remove them. I wish you all the best of luck. Please contact me if you are interested in pursuing LEGAL action. Thank you!

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Fay
May 03, 2008 9:14 pm EDT

File a complaint with the Better Business Bureau. I just got my account credited by the company after filing a complaint with the BBB! File on these jokers. People, let's shut them down! They are sooooooo bogus.

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Jay
May 05, 2008 9:20 am EDT

I'm just now reading this.. .I dont know how they got my information... How in the hell they got my Debit Card info... THEY JUST CHARGED MY CARD 49.95 and I'm trying to call in and they wont even answer, I get a prompt call with advertisement... I'm bout DURN MADD RITE NOW... THIS IS A MESS... I DONT UNDERSTAND...

DONT DONT DONT DONT DONT DONT DONT DONT DONT USE THIS IGNORANT PEOPLE!

BHKIJK"IBL:OIHGJCHGLVFCXGFCHKILGUOTKCHKLGIO:H"IG:LCKVLIU:OIH"OUIGLKTDXJ

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Bear
May 06, 2008 5:09 am EDT

Apparently no one has caught up with them yet. I just recieved this email this morning and my spam block didn't even catch it. --
"BE A STAR: Casting calls in your area!"

And being naturally suspicous of email scams I simply did a search on 'Hollywood Profiles' Humble, Tx and found this complaint board along with this one: /URL removed/

I right click on the ad and optained their URL if any one is interested:

http://a.mybeton.com/seyoce/KnABxC/49rPm8I7j/holywood.php?cid=green1&umail=*************&/fug.vhpyqvccikjy.quwgt/c=ehfnj&k=FFR_coeuedwlirgmfoqytefkcumvgbkpig&l=124&p=d2o50vVgGQPvpJp3d5PQdw28fAIV7pA7_ojvlsjwpkutbvmsffnkx

Note: Where the (*) astrics are was my email address. So they would recieve it and if anything 'sell' it to other spammer shisters!

Anyway, thank you for the heads up with your posts...it did sound temping to go to the site...I mean hey, who wouldn't want to be paid as a movie actor or actress?

BEAR

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ronny hegedus
May 06, 2008 5:10 pm EDT

I'M VERY DISAPPOINTED BY HOLLYWOOD PROFILES. MY BOYFRIEND TRIED TO USE THEM FOR WORK. HE GAVE MY CREDIT CARD NUMBER AND WAS TOLD THAT MY CARD WOULD BE USED FOR A ONE TIME ONLY FEE OF $1.95. WELL THAT WAS NOT THE CASE THEY TOOK 46.95 IN TOTAL FROM MY ACCOUNT. THE PROBLEM IS THEY NEVER CONTACTED HIM FOR ANY TYPE OF WORK. THEY ARE PROFESSIONAL SCAM ARTISTS THEY SAID I COULD CALL THE BANK AND HAVE A THREE WAY CALL AND I WOULD HEAR A TAPED MESSAGE SAYING HE AGREED TO THESE CHARGES! I HAD THEM CANCEL HIS ACCT. AND I RECEIVED A CONFIRMATION NUMBER. I DID NOT CALL MY BANK BECAUSE I FELT LIKE THEY ARE SO PROFESSIONAL AT SCAMMING THAT I WOULD BE MADE A FOOL. I DO BELIEVE THAT THEY REALIZE I WAS ON TO THEM SO AT THIS POINT I AM ALERTING MY BANK THAT THEY SHOULD BE ON THE LOOKOUT FOR ANY FURTHER CHARGES. I HOPE THEY ARE PUT OUT OF BUSINESS!

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Charlie Fass
May 06, 2008 5:37 pm EDT

Boy, did I ever fall for this one too. I signed up on 4/23/08, so I guess I am within the 14 days. Sounds like I won't be too successful based on all the comments here. Next time I am going to check the Rip off site before I do anything. This talent search company was listed on Careerbuilder.com, so I thought that gave it some cedibility. What a sucker I was. Wish me luck getting my money back.

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Jagger
May 07, 2008 12:13 pm EDT

Thank you all for posting on here i was just getting ready to do it then i looked for scams.. You alll just saved me the money and the greef thanks!

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john
May 07, 2008 2:41 pm EDT

I fell for this too. I signed up for the free account for the 1.95 activation fee and no where does it say 14 days to cancel on the front page. After you submit your email and name they ask you for a credit card number for the FREE account and state that the 1.95 is an activation fee. At the bottom of the page there is a vague clause that says that you may be charged 49.95, based on the service you have requested. I never received another email from hollywood profiles again. I did however receive email from another scam company instant cast which said that I could post a picture on their site for free. I did not realize that the 2 were the same thing because there was no reference to hollywood profiles at all. So I posted a picture. Well when I called Hollywood profiles and said that they were not authorized to take money from the account and that they never sent me a password and user name. They said yes they did and that they were looking at me right now and when I went back through my old emails I then realized that instant cast was also hollywood profiles and that was the picture that they were looking at. I have, needless to say, canceled my debit card, which I advise anyone to do if they have used a card whether it be debit or credit. Because I am reading stories on line that the company does not honor canceled terms and will keep with drawling money. Also when i called I asked for the user name and password that they gave me and it doesn't even work now. I am going to file a complaint with my bank once the charge posts. This is the only way to get your money back.

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Rebecca
May 08, 2008 3:46 pm EDT

I have an account with this company and they are excellent! It must have been an error on there end because I received my user name and password and a link to their website. Its GREAT!

I have been an extra in 2 movies; Iron Man, and Harold and Kumar. Excellent site, i would advise anyone wanting to be an extra to take part in this magnificent opportunity!

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Elle
May 09, 2008 10:33 am EDT

If you print out what was promised, along with your phone bill proving the calls were made, and send to your credit card company with a letter disputing the charges, the credit card company will reverse the charges.

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Kristal
May 09, 2008 10:37 am EDT

I had the same problem. It wasn't till my bank account was over drawn that I noticed anything going on. For the last 2 months I have had 49.95 taken out on the 2nd of each month. They have costed me nearly $250 in over draft charges and their own charges. I don't even earn that a month being a student. I haven't heard a single thing from this company. I call today and was put on hold for 45 mins. I was told by a rather annoyed sounding man that there was nothing they can do. He did however tell me very quietly that I should filed fraud charges with the police.

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Veronica
May 10, 2008 8:09 pm EDT

I to was scammed It said only 1.99 and they ended up takeing 49.95 off my credit card WITHOUT authoraty My bank cut up my card and are checking this place out. THEY WILL GET CAUGHT what comes around goes around!

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Evonne
May 11, 2008 2:09 pm EDT

Last night I found the Hollywood Profiles site and was about to join up today, until I checked up on the site incase for scams and such, and found all these complaints! Thank you all for posting on here, to warn me and save me alot of money! It is sad to see that so many have already fallen victim to this terrible scam!

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Evonne
May 11, 2008 2:16 pm EDT

Just a note to let everyone know that I have been talking to a relation within the police department in Washington DC about the site, and they are going to look further to get to the bottom of things. Please do not sign up with this site!

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Cyn
May 11, 2008 3:00 pm EDT

Actually, if you click on their terms and agreement, the real charges are there. I also found United States Casting Society and they have a site that you can go and start your acting career or suggest do your own research. The site is http://www.CastingandTalent.com and when you go to that site start cost $197.00. Therefore there is nothing for free and if it sounds like it search google or posts as this one and make sure you do your research before giving your bank information online.

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Jean Pierre Szymanski
May 13, 2008 8:57 am EDT

I got the same problem with this agency named Hollywwod profiles, I paid $ 1.95 for tool kit and never they write somewhere that you will have 14 days trial period for cancellation.
I contacted by e-mail my bank for to stop the next payment of $49.95 but I think It will be difficult.

Please don't trust any internet job agency, it's all of them just crook

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emily
May 13, 2008 12:11 pm EDT

oh my goodness! if i hadn't had a weird feeling about that site i would've signed up but i decided to look further into it and this site saved me! thank you thank you thank you!

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Paula
May 14, 2008 1:27 pm EDT

Their ad was a "billboard" ad to the side of something else I was reading on the internet. Unfortunately for me, I looked. They offered their introductory special for $1.95 (supposedly some great savings), which is just to get your name, address, telephone number and credit card information. What worked for them is that you think no one is going to scam you for $1.95. And they have logos for the different film industries, ie., "SAG". rolling at the bottom of ad, and some normal looking woman inviting you to join up.

What you don't see is the "Terms and Agreements" and "Privacy Policy" printed in minute print at the bottom of their ad. This is obviously written with the help of lawyers, (or to look like it), so that they are covered when you realize it's a hoax. You have two weeks from the time you give them the $1.95 to realize you have heard nothing, been mailed nothing, and you have no way to reach them (by e-mail); you can call and get their "agents" who direct you back to their website to see why they are allowed to charge your credit card however much they want, when they want... it's right there in the terms. And also, their privacy policy is that they can do whatever they want with your information... which starts immediately with unwanted offers.

Lastly, they also have automated phone calls set up which tell you to press one to confirm your order and hear about getting a free gas-card.

I know where the gas is, but it's not going to be in your tank. BEWARE.

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Michael Whitman
May 15, 2008 5:55 am EDT

Hollywood Porfiles, is the title with which unsuspecting characters are promising some form of employment service via the internet. They offer some sort of way to become add on actors, commercial actors etc and produce no results. One pays a small $1.95 fee only then to discover ones bank account has been drafted other sums of money two weeks later. There is no product or service. In fact there is not a single name placed on their web site to complain to and the so called complaints dept is simply a recorded message of the office not being open. This scam is to steal money from ones bank account without authorization. Hollywood profiles uses the $1.95 fee as as way to get the bank numbers and thus steals other "fees" in a way that the bank itself would not be aware of.

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john
May 15, 2008 5:59 am EDT

I GOT MY MONEY BACK FROM HOLLYWOOD PROFILES! HERE IS HOW I DID IT. CALL YOUR BANK AND DISPUTE THE CHARGES, CANCEL THE CARD YOU GAVE TO HOLLYWOOD PROFILES AND HAVE YOUR BANK REISSUE YOU A NEW ONE. THE BANK WILL AUTOMATICALLY REFUND THE MONEY AND THEN DISPUTE THE CHARGES WITH HOLLYWOOD PROFILES. NEXT GO TO THE BETTER BUSINESS BUREAU WEB SITE AND FILE A CLAIM AGAINST HOLLYWOOD P. AS OF MAY 10TH THERE WERE 107 COMPLAINTS AGAINST THIS COMPANY AND THEY RATED HOLLYWOOD PROFILES WITH A BIG FAT "F"! WITHIN A WEEK I RECEIVED AN EMAIL FROM BBB SAYING THAT HOLLYWOOD P HAD REFUNDED THE MONEY TO MY BANK. DO NOT CALL HOLLYWOOD PROFILES IT IS A WASTE OF YOUR TIME. GO THROUGH YOUR BANK OR CREDIT COMPANY AND THE BBB

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Ashley Smith
May 15, 2008 8:53 am EDT

I was just about to sign up for this! but didn't because of the fee because I want to use my debit card but I just opened a new bank account and I haven't gotten the debit card yet. Thanks for the info!

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Tina
May 15, 2008 12:01 pm EDT

I paid the 1.95 to the company and never received any information from them. No e-mail, no phone call, nothing! Then suddenly a $49.95 charge in my checking account. I called the 1800 number and was told that I had authorized the charge. They apologized for never e-mailing me. They offered me my account information. I declined expressing that I would prefer my money back. They refused. Now I am going to my local bank and filling out a dispute form to get my money back. If you've been ripped off by them DISPUTE THE CHARGES! When enough people do so the banks and credit cards will know it!

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Gary Garland
May 21, 2008 11:57 am EDT

Hollywood Profiles offered to enter my name on their list of extras for $1.95 shipping so i stupidly used my visa debit card because it sounded interesting and i could use the extra money being retired. They just sent me another e-mail trying to get me to sign up. Why is this allowed on the internet...

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Lance Parks
May 21, 2008 3:14 pm EDT

This charge of 19.95 showed up on my card for something I did not purchase. At the time I had only used my card once. This showed up on a day I hadn't even been out of the house or on the phone. Am reporting them to my credit card company and anyone else I can find to complain to.