Indane / Indian Oil Corporation
Reviews and Complaints

I am the consumer of Indane cooking gas with Thampuraty Gas Agency, Chirayinkeezhu, My consumer no.19989. I have booked for refilled cylinder on 20th of September 2011 . But, they have not issued the cylinder till the day even though a single cylinder consumer. Now, the telephone number of the gas agency is always in engaged mode. So, Pls take necessary steps to get the cylinders on time.

Vasavi Kisan Sewa Kendra (219059)
Jaora - Kalukheda Road KALUKHEDA
Dist.-RATLAM Teh.-Piploda (M.P.)

I was cheated at Laxmi Nagar Petrol Pump. The two attendants diverted my attention from the meter reading and the third suddenly stopped the pump and broght it to zero saying that the filling was complete.

I could observe that the petrol reading in the car did not move at all. Why Is Indian Oil Company allowing such malpractices ?

Waiting for response.

Sanjay Srivastava
+[protected]
New Delhi

I also feel like that.

Got cheated TWICE at Indian Oil Petrol Pump at Saket, next to Sheraton Hotel...beware!

Dear Sir,
The petrol bunk in thiruninravur "SREE SAPTHAGIRI ENTERPRISES" adulterates the petrol and also the amount they pour is very less for a litre. I request to take necessary action against them and also suggest people to not go there.

Address:
1, mth road nadukothagai village, Tamil Nadu 602024
[protected]

If D.G.petrol pump(bsk 3rd stage bangalore) had a bad rapo before shutting down, then i am really sorry to say that they have been continuing doing the same...today they cheated me for rs50 when i had asked them to fill for rs100...one of them came to me asking to pay him the money and when i turned towards the meter, it showed 50 already and then he asked me again if that was okay...i repeated to him that i wanted petrol for rs100, then he filled again for rs50...i had a doubt, i was waiting there to check and that made those guys worry...they asked me to move as a huge truck was coming in the way...now i really want those ppl to learn a lesson so that ppl like you should not be effected and a renowned petrol pump shouldnt lose its dignity coz of some thieves...if you can help me, lemme know the way to complain against them...
thanking you

THIS THERE REGULAR PRACTICE

DEAR SIR,

Your kind attenion is drawn to the following facts

1) That Mr Vikas Randev is working with MS
Water Heath India Pvt Ltd and earning high salary .His wife Rashmi is
also working with Ramgarhia Instituation earning good salary. They are
therefore unable to attend the regular working of the Retail Outlet.

2)That the land on which the
RO is alloted does not belong to the appilicants family as 1-3 of it
owned by Amritsaria Mall who died almost ten years ago.Therefore there
is no legal standddi of the appilicant on the land owned by
Amristsaria Mall.
Kindly
look in to the matter urgently and take suitable action according to
rules

Your faithfully

Toni Duggal

I’m a customer of Indane LPG gas ( NoU1585) through their dealer Anathapuri agencies at Trivandrum, Kerala. I have booked a refill on 03.10.07 and till date we have not yet received the refill. At the time of booking the lady confirmed that the same will be delivered on or before 20.10.07. Today upon my verifications she is not ready to respect me as a customer and was not even ready to answer our queries properly. As we live in a big city we have limitations on the fuel and these arrogant behaviors are not acceptable. We have two cylinders and both of them were empty so we requested them to book one more cylinder which she abruptly denied without citing any reasons. The denial such essential services should be dealt with required seriousness as food is an absolute necessity for the mankind.

captain gas agency of indane gas situated at pratap vihar ghaziabad refuses to book refilled gas for next twenty days of last supply and they supply the refilled gas after twenty days of booking for refilled gas.Thus a consumer has to wait for at least fourty days for getting a refille gas.In between their vendors supply refilled gas by over charging 50 to 70 Rs.If someone complains then the vendors as well as the counter man of the agency mis behave with the customers.pls take an early action against the agency.thanks

c s trivedi

Respected sir,

I register for new LPG Indane gas connection. My new connection Reg No.[protected] and the running Sl. No. 14078 at the time of Reg. date 10th Feb 2017, in M/S.Sai Chithra Agency, No.37, 1st floor, Anna Main Road, M.G.R.Nagar, K.K.Nagar, Chennai - 600078. Ph.044-[protected] / [protected] / [protected].
Actually My wife pregnant now, in that situation we got one spare of LPG cylinder from my relation by mercy. The problem is that, when I registered for LPG new connection the agency people didn't conveyed like you shouldn't use gas cylinder from anyone. But, when I went with the call letter for connection they guide me after verification only we will give on that time also they are not conveyed you shouln't use any other connection even by lend one. Now also I don't have any Gas Connection in my name.
Then they made check you are using original regulator. But we didn't. They simply refusing me due to their non-ability of supply to customers. same thing happened to my neighbour also.
So, guide me how to get the connection. After their advice we given back the cylinder to my relation. Now they not even interested to come and verify my connection. Give me the reply as early as possible.

Thanking you

Note :-
Other Agencies also not ready to give me a connection.
Tell me now what should I do?

With regards,

HARIRAMAN.N
[protected]
[protected]

i am indane gas customer i am trying to booking for last three days but nobody pickup the phone my consumer no .55076 please look into the matter

sir
i am an indane LPG consumer with services of A .M.U GAS agency in, ALIGARH ( u.p). My consumer code is 33790 sir, i have applied for refilling of gas on 21 th december for home delivery but thanks to the service of A.M.UGAS AGENCY, i haven't received it yet. i manually complaint about it at their office.every time i have been told that gas will be delivered today only but i didn't.this late delivery system in this place is normal. so please take necessary actions on this matter as soon as possible . IM SORRY ITS NOT 28 DEC. BUT IT IS 21DECEMBER

MY GAS BOOK 21.DECEMBER BUT STILL NOT RIFFILING

I’m a customer of Indane LPG gas through their dealer Jai jawan gas agencies at Sec-7, dwarka-new delhi. I have booked a refill on 24.06.09 and till date we have not yet received the refill. At the time of booking the man confirmed that the same will be delivered on or before 25.06.09 afternoon. Today upon my verifications he is not ready to respect me as a customer and was not even ready to answer our queries properly. As we live in a big city we have limitations on the fuel and these arrogant behaviors are not acceptable. We have two cylinders and both of them were empty so we requested them to book one more cylinder which she abruptly denied without citing any reasons and he told me before 21 days you can not book cylinder. I asked him ther is any law then tell us then he told me what ever we are saying that is correct. The denial such essential services should be dealt with required seriousness as food is an absolute necessity for the mankind.

Pankaj Goel

I also discovered unauthorized charges on my bank statement two in the amount of $70.00.

This company PAYDLCS.com phone number [protected] Web ID: [protected] I don't know what this company is for but I have an unauthorized withdrawn from my bank account for $6.78. I have tried to speak with someone but I just can't get anybody on the phone. I need to know what I can do to have them stop. If you can help me out and call me at work I would really appreciate it so much. [protected].
Thank you,
Sandra Urias

My consumer no 17868, gas distributor name Kalpana indane gas agency MC layout vijayanagar bangalore. I had applied for second cylinder in the month of October 2012. Till now i have not got cylinder, i had submitted kyc along with Rs 1000/- bond.
After submitting the above documents they did not give any acknowledgement. When I asked for the same they told me that it not required, we would inform you on your cell when cylinders in stock. It is completed one year now i did not get cylinder. I had been to distributor office for four times, now they are asking me the acknowledgement with giving acknowledgement can i show them the acknowledgement. When I told them that you have not given me acknowledgement they are replying that we will call you if cylinders available. even they are not picking my calls it is engaging or continuously ringing. When i want to log complaint against the distributor in indane gas website it is asking me the consumer no when entered the c n it is not taking. kindly help in this regard. this is worest service i ever seen by the Kalpana gas agency banglore.

I am a consumr of Chirantani Gas agency, 6, Bangur Ave, Block-C, kolkata-55. My consumer id is BA 14572. Two days back Indane gas agency had delivered me a gas cylinder after a few hours i came to know that cylinder is leak immediately i had make a call to Indane customer service cell to complaint about. But no body pick-up the phone 24 HRS. CUSTOMER SERVICE :[protected]/[protected] (NO REPONSE)

[protected], [protected] (NO ONE PICK UP THESE NUMBERS), [protected] (NUMBER NOT IN USE)
[protected](NO REPONSE)

I am very surprise to know that how irresponsible is their customer service desk. This is cheating with customers and must be penalties for this behavior.

If some misshapen done then who will be responsible?

Till date that cylinder is still in my home.

pls arrange internet booking system in ourtown BERHAMPUR DIST GANJAM STATE ORISSA . IF ALREADY IT HAVE PLS SEND E MAIL ID FOR CONSUMER .

COMPLAINT FOR---indane gas- dealer (gurga gas agency .add.- VPO=chhachhrauli, dist-yamuna nagar, state-haryana)
SIR,

this agency owner is so bad men, sorry

in hindi- sir humara sahar main 15 truck /month aate hai, but public ko phir bhi domastic cylinder nahi milta, because 12truck/month black main bahar jate hain, jo Rs-550 ka bkack hota hai, near 20km. tak koi agency nahi hai,

Dear Sir,

I would like to inform you that I (Prahlad Kumar Jha) lost my consumer number and I don't have any other document related to I am feeling problem in taking my cylinder that's why i require my consumer number. required details for my consumer number are as follows Plz Sir:-

Father's Name :Shri. Hari Naryan Jha
Address : Village :Kaysth Kabai, Dist.Darbhanga. Bihar.

Please send the consumer number on email Id prahladjha2009@rediffmail.com.

Thanks and Regards,
Prahlad Kumar Jha.

i would like inform you that, i have lost all documents indent gas reletated. so pl provide new document same.

yes I am very much agree with the concern of that person I am also very bother by the the agency whenver I book refill through ivrs systm of indan gas.. but there is not nay response given by the agency I have to call again & again to angcy for gas.. but no one hangs phone... or it was engage some time. My consumer no. is NK-13995.. if this will be countiue I'll have to go consumer court...

Every time i booked gas cylinder for refill, it's not delivered on time. There's always a delay sometimes it's beyond an unbearable delay of 15 days or more so. I've a gas connection with this agency NEELKANTH GAS SERVICE C-1/12, Vashishth Park, Opp. Janak cinema petrol pump, Pankha road, NEW DELHI under this consumer id NK-14978. A few staffs of this agency shows arrogant attitudes toward the customer. Many times i'd to argue regarding undelivery of gas cylinder on time. Yesterday i'd again an unpleasant moment with one of the male staff. He doesn't want to take note of my booking gas connection which i booked on 26th Feb. 2010 through a computerised generated service-011-[protected]. He seems to have no good concern with my problems. Just he avoided me by saying my matters will be resolved. I get the same preaching everytime I book for gas refill. Because of this unappreciable attitude I request the honorable authority to have a look in this matter with a quick step. I've a deep faith in the authority.
Thanks

Not pick up phone.
Late supply of gas more than 10days after office booking.

Dear Sir my consumer no. is TTTL-01653 17 digit Id [protected] Distributor Code 155803,
I booked online (booking no.900085) for refill on 10-12-14 and once contacted to office their prompt reply was, you have booked for refill in less than 21 days we will cancel this booking, I was totally confused with the statement made by the incharge booking because I had read in news paper that there is no such compulsion now and as on Jan 1 I am still waiting for the refill to be supplied
Pl. HELP

Ambey gas service is doing very good by writing gas cylinder number in blue book so black marketers cannot do black in market.

I think Ambey enterprises stopped the black marketers and push all the black marketers to no entry in agencies customers are getting good services in agency I can mentioned many customers who want to get connection in Ambey enterprises for good service. I think black marketers are doing false complaints because they are not getting gas cylinder from the agency.

sir no control on black marketing at M/S Ambay Enterprises yamuna nagar haryana.it has come openly in black market than ago, he has not any fear of any complaint.the black marketing has been increase at this agency after complaints.he says i will not take any improvement in my agency.godown will closed after 11:00 p.m. but the black marketing running full days, bogus home delivery and cash and carry slips are selling on very high rates to black marketers.but nobody ask to them that what he doing. because the owner is politician.he is going to loss the government and indianoil company.whic can be much loss of government, so government also should come in this matter because no action is taking by any officer against this agency.

with regards, to take kind in your knowledge m/s ambay enterprises indane l.p.g distributor yamuna nagar not stop for black marketing, the style has been changed for black, home delivery auto are departure for home delivery supply, but that is not true, in fact they are going for the black in the order of agency owner and official employees, which booked the false home delivery (70%). in the evening these auto come back and give back the slips which was issued by its employee actual slips not entered in the computer system second part of the delivery slips more than 70%.these slips are safely kept for the next days, which slips are issued to the delivery boys are bogus which has not any address proof at same address. if any type of information complaint or visit any officer, they fill the stock board out side which is situated at agency, otherwise this stock board always empty no date is mention in this stock board, all over this agency is supply the false l.p.g delivery. there is no care taker of this agency, if the owner out the 10 slips the employees of the agency out 40 to 50 slips, in the previous record of this agency is so poor, that one time the customer thought that change the agency, but helpless customers do not want all this because there is not hearing.there was only one response that we are helpless to take any action against this agency. if checked the previous stock record of this agency before 1august 2014 to 19 august 2014, you will find that how they blacked with false slips which was not matched with customer copies, it seems that dealer and its employee have not any type of administrator. with regards,

dear sir/madam, it is kindly inform to you that ambay enterprises distributor yamuna nagar, haryana donot taking improvement in his black marketing, even then he says proudly that nobody will take any action any type of complaint, because i am politician.every complaint is waste, nobody look towards my agency, i will black the gas, who can stop to me.the employees of agency are also show their proudness.they says that our owner keep big power, and we sale the delivery slips in black markets.so, please take strictly action against this agency. thanking you, som parkash,

sir it is inform to you that is many fraud at ambay enterprises l.p.g distributor yamuna nagar haryana. there is total fraud. there is no true supply issued by distributor, today dated 30/08/2014 saturday and 31/08/2014 sunday total gas was black, because sunday was holiday and closing day so they take benefit of all this.fully bogus slips was issued to the black marketers and home delivery suppliers.(home delivery loading auto delivery men).those slips were issued to these persons that was not true.that was only slips which monthly time expired(monthly kota ) full days these auto delivery men seen at sweet shops and other shops where these domestic clynder use for commercial.some private auto rickshaw and cars also seen at godown carrying domestic clynder in large number.so please check the stock of this agency 30/08/2014 and delivery 31/08/2014 because the gas was supply only by home delivery on sunday 31/08/2014.godown supply was not delivered same day. thanks and regards. som parkash

Dear Sir,

Sub.: Gas Connection No.2839 -Tally Indane Gas Service,
Railway Road, Bulandshahr (U.P.) pin 203001

My self Sanjay Tangri, living in Shakti nagar exibition ground Bulandshahr. I am working in Public Sector Company. I have booked my gas on 8.3.2011 and visited to the agency on 18.3.2011 & 19.3.2011 same days they told that you will get the delivery tomorrow. But till date i.e24.3.2011 it was not delivered. Last delivery i have received on 8.2.2011. Can a middle class family run his kitchen without gas? Today also i have called manager on mobile no [protected] so manny times but he has not picked up the phone.
Every time they are saying for shortage, while they are selling gas in black @ Rs.550/- per cylinder without any booking or without any coupon. The behavior of staff is very rude. Staff is also not giving the mobile no of owner to whom complaint may be lodged. Agency owner have given one month time for next booking, if they deliver the gas after two months, the will take one more month for next booking . consumer will get cylinder in four months. Can a middle class family run his kitchen without gas? In general also gas agency is not giving proper service to others this is a public opinion

So please take action against the owner, so that i can get my gas timely & further i should not face such type of problem.

Thanking you,

Yours faithfully,
sanjay tangri
mobile no +[protected]

Dear Sir,
i am a consumer of Indane Gas and our distributor is gori enterprises (palam) My consumer number is 6420. I have booked gas on 02-02-2010 but till today they have not delivered the cylinder. dear sir I am senior citizen. please sir seen my problems and solved. this is very very poor service.
thank you

On 23.07.2009, I had booked a cylinder with Sukhdev Vihar gas agency –in Sukhdev Vihar Gas Service 18, Masih Garh, Sukhdev Vihar New Delhi My consumer number is 5900 Gas booking No. - Not given . Till date, the same is not delivered to me. When I called up the agency to enquirer about it, the staff didn’t provide any proper information about it, they were not even ready to talk for more than few seconds. Also the guy (Saleem) who supplies the Gas door to door behaves very badly. I have only single cylinder connection.

respected sir,
since the gas booking has started registering through mobile from that day gas cylinder is being delivered us within 20 -25 days from the day it is booked .this happens in every month .It is our humble request you to find what the reason is? Our gas agency address is Babarpur Gas Service, c-3/4, Gali no.3, Babarpur Extn, Kabir Nagar Delhi-94 but on the other hand we think that there is no shortage of cylinders in indane gas. like in this month we booked our gas cylinder on 21th August 2011 through mobile the booking number is 1234762 and now 11days are overd and we dont know the status of the gas cylinder delivery .
I hope that matter will be solved as soon as possible.
Thanking you
from Uday veer
gas no-1861
address -c-460/A chajjupur
Near Vashiya Aggarwal Dharamshala
mobile no-[protected]

same problem with me. my cosumer no is 3661 . when i have complained to mr. ramkrishnan he said do what you want to do . they are harrasing people please take some action .

i have got leakage in my gas cylinder and i had tried on all complaint no.s but no one is answering

same problem with me. my cosumer no is 19593

Iam with indane for the past 7 years and i could'nt say not even a single day they delivered gas with in the
given span.My Customer number is 35385 and also no response followup by making many calls and it should be contineus happening of these things.And they r also fiexing more days for another Spare Cylinder.
Please feel the Importance of my complaint to serve better for the Customers...

living Place CHENNAI

Bye G.SIVABOOSHANAM...

Helho Sir
I am a coustomer of Bharat Gas agency "Kitchen Flame" B-2/15, Cycle Market, Mangolpuri, Delhi - 110083. Phone No- [protected], [protected], [protected]. I have booked gas cylinder nearly October last week but till now i can't get my cylinder and i have also complaind 4 times eventhen they have no take a proper action on my complain. My family is facing a lot of problem because of your bad servise. So i want that please take a proper action this regard.

sir or medem my name is narendersingh i live in krishna puri tilk nagar my addres wz 43 gali no 10 my conjumer no. 34098 i book gas last 28 jan but no delivry to day i complen 3chans but no servis just time wwhant can i do . i disturb your service dis turb your staf

no supply of refilled cylinders!

Complaint Rating:
On 16.08.2010, I had booked a cylinder with Shaheed praveen kumar indane gas secvice Nidholi road Etah.
U P. My consumer number 0594 Gas booking No. - 290. Till date, the same is not delivered to me. When I called up the agency to enquirer about it, the staff didn’t provide any proper...

Raghuveer singh
76/A Shringar nagar Eath
U.P.
Mobile - [protected]