Quiznos
Reviews and Complaints

Jessica are you not guilty of making use of a cucumber italian or japanese, bananas or mexican maduros in your lifetime? if you are not guilty, you may throw the first stone and if you are, stay home and enjoy the footlong torpedo.

Is your company going downhill that bad that you hire idiots to advertise your product of food with cats? WTF? Do you you need help to advertise your product? I have not tried your product, but with the cat food ad I wouldn't go near a furball company. rrgeske@yahoo.com

i am an employee at quiznos. I have a very big complaint. I hate the torpedo with a passion. i think it is the dumbest marketing scheme ever divised. if i could find the person who had the brilliant idea of the torpedo i would love to slap them across the face with a chibata bread. i dont know what else to say about that. as for the commercial making homosexual comments, For christ sake. cry me a river get over yourselves you bunch of homofobes.

I agree! I found it equally repulsive and offensive. Just because they say that "sex sells" doesn't mean that any company should stoop low to gain more business. As far as I am concerned they've lost mine.

UGH disgusting... and I'm 23 so yes, I am distastefully disappointed.

hmmm, I saw the commercial and it didn't bother me. The voice of the oven reminded me of "Hal" from Space 2001. Guess it depends on the viewpoint. Seemed more silly than anything else.

I sent my son who is a laided off school teacher the coupon for the free sub offer (I am in Arizona) and figured it would be nice for him to be able to eat out and get a free sub also as he has been going through some rough times since his lay off. When entering the store the two people there didn't want to accept the coupon to begin with and were very rude to him and then after them fussing about it made my son a sub which was about 3 inches long cut from a regular 6 inch sub roll then placed one piece of turkey and tomato on it (he didn't have a choice of type of sub) then wrapped it up and didn't even put it in a bag for him...when he called me to tell me thank you for the coupon but that it was very embrassing how he was treated I was furious at first and then plain cried I felt so bad for him. I feel if you wanted to give the coupons you should have all stores redeem. Marge Loveday

I have one of the free sub coupons, However no one will honor it. What is the point in giving out a useless coupon. This is ridiculous. Talk about false advertising. When I talked to the manager at one of the stores I went in to he basically told me (in nice words) TOUGH CRAP. I don’t care if corporate sent out coupons we will not honor them under any circumstances. This is dishonest. I think everyone needs to boycott Quiznos.

This Quiznos does not accept coupons. They also charge higher prices than other Quiznos. They also do not higher Caucasians -- only Asians own & work there. They talk about their customers in a foreign tongue then laugh. Their sandwiches are smaller than other Quiznos. But the main complaint is that they do not honor Quiznos coupons. They should, therefore, remove the Quiznos name.

Im very upset that there aren't any quiznos that deliver to my neighborhood. I am a big quiznos fan and I believe that they are losing alot of business. I have called all of the quiznos stores around my neighborhood in Springfield Gardens, NY, and 1 in particular that is located 10 min away cant even deliver. I dont have a car to drive to any quiznos locations so i try to order and have it delivered but thats not even possible. I hope that this complaint will take affect because Quiznos is my favorite sub shop. Thank You

After receiving the Million Subs promotion coupon, I went to four Quiznos locations only to find that not a single one participated in the promotion. Several friends in other states reported similar experiences. This was a scam to drive traffic to the stores but many franchise owners (yes, they can refuse to participate) did not participate. I for one had never eaten a Quiznos sub, usually going to Blimpie, and after this experience, don't intend to spend any of my hard earned money at any Quiznos.

Short sighted franchise owners turned a marketing opportunity and a chance to earn a loyal customer into an experience sure to drive customers away and generate lots of negative publicity. Good for them!

the problem with the so called "vegeratians" is that they want extra veggies on the subs with no meat and than they ask for a discount because they dont have the meat. well, let me tell you this, you want a veggie sub, it is ok, but pay for the freaking torpedo at the regular price. if you don't eat the meat, take it home with you anyways and feed your cat but dont ask for discounts.

Not every Quizno's has enough workers to be able to just leave the store and deliver. it's just a service offered by individually owned stores. If it's only 10 minutes away by car, why not just walk? Unless you have some sort of disability, you are just being lazy.

i dont think thats is a complaint so much as it is a suggestion.

Not to be mean but you have to teach your son to stick up for himself. It should be him writing this complaint not you.

There is no vegetarian Torpedo on their menu.

I have endured this place through the inept service, thinking the girl behind the counter was trying. I have endured them running out of soup, cheese, bacon, . even some of the meat for the sandwiches.

Tonight, I was running late and in a hurry, I got there a few minutes before closing time. Lights were still on, the doors were still open, the sign in the window was still on, and the clock behind the counter said I still had 5 minutes. I had my order ready, was going to be quick. The woman behind the counter as I walked rudely snapped "we're closed, so I am not going to make your sandwich". I had intended to walk in and ask if it was ok that I place the order, AND ask her if they had anything that they could make easily because I was aware they were close to closing. After her comment, I replied that it didn't seem the case with the lights on, he doors open and the clock saying it is not closing time yet. She then said "it's close to closing, be quick". I had my order ready, and it was a simple order.

I understand that you want to leave, and my order, if it had been done without her constant litany of complaints, and one insult that she was only making my sandwich because it was clear that Quiznos was the only place I was able to afford, would have taken just about 5 minutes. Instead she.locked the doors so I couldn't leave if I wanted to, and called the owner to tell her that she had a late customer who wanted to place an order. Ummmm...wouldn't it be faster to just make the order? But ok. so she gets off the phone, and finishes making the order. Sort of. First she continued to complain that I was in close to closing. Then she complained that she had to put my fiancee's order through the toaster again because of the time she took to call the owner.

I finished and paid for the food. I would have just left without my order except the order wasn't for me, oh and the fact that I WAS LOCKED IN THE RESTAURANT.

I have worked at quiznos for a year from the time it first open. I have had no complaints from the owner or manager. But on the 29 of June I was fired with the excuse that the staff did not want to work with me and that the customers did not like to talk with me. Its a sub shop we always ask the same questions and make small talk. I have worked with the same staff members for the last year and never heard any complaints from them. Our manager quit 2 weeks before I was fired. And I worked and still am friends with the other lady that I worked with. She said that she never said that she did not want to work with me. I know that I was complaining a lot because the restaurant was not cleaned at night by our side staff of marbel slabs side. The bathrooms were just gross even I would not use them until they were cleaned. We have had a fight with marbel slab for the last six months to help clean the common area and get the staff to do their work at night. Well on the 29 of June I had enough and phoned our owner to come in and see the mess he walked in looked around and left saying he will be back at 4:30pm. Well he came back with my termination notice. I had to work until the 7 of July. At which time he brought in a Philippine in from the Philippines two days after he gave me my termination. So I feel that my termination was not valid by any standards. He just wanted to bring in cheep help. And he cant say that he did not get any applications in for work as we had people dropping resumes off daily. These were from guys that had worked on the rigs, pipelines and just people looking for work. If I had known that I would get terminate for bringing the owner in to see how dirty it was in quiznos I would have never done it. But from the time he saw the mess and how dirty it was i has been clean from that day to the time I left. I don't think that my termination was just. I have no problems with bring in help from other countries only if we cant find any one to fill the jobs and right now a lot of us Canadians are out of work and Canada can still bring in people from other countries. We live in Canada and we cant get work in Canada because we bring in people from other countries.

Ha ha! Put it in me Sylvia!
What sexually suggestive ad did Quaker Oats put out? Are you talking about that one where William Brimford sticks 12 inches into a bi-curious sandwich oven? Yea, I liked that one too!

I completely agree with you Sylvia. I too am a proud Christian woman and these sex ads... I mean food ads have gone too far. It's bad enough that you have to see it all on late night tv if you can't sleep and want to watch something but now you have to see it all the time. For goodness sakes these people are supposed to be selling food here! You're right about the onslaught of sexual depravity that has overtaken the American culture and it's pitiful. Personally, I'd like to see more encouraging ads on tv. To all those who disagree: that is well within your right but it is not within your rights to belittle someone because they have a different opinion from you.If a person can't express their honest opinion without threat of a personal attack on their character, then America has truly become a wasteland.

12 inches and put it in me Scott. What the F--k is Quiznos CEO thinking? Do they think its appetizing to think about eating a sandich and jamming a 12 rod up someones ### at the same time. Will bad mouth that place forever.

I think the commercial is in very poor taste! There are several different ways that commercial could have been done, But my question is why does the toaster oven's voice have to be male? why cant it be a female voice? And why does it have to say "put it in me scott"? and "say it sexy"? I take offence to the whole thing cause I feel they are making fun of Gays and that is so WRONG I mean come on we are all who we are Gay, Lesbian, Bi, Straight but that does not make us any less a person because of who we choose to love and be with! I would like to see the commercial taken off the air or redone in a more tastfull, non racest way! Im a Lesbian and I think the whole thing is wrong! We just want to be seen as normal. We work, pay bills, etc like the rest of the world. So when is "The World" going to grow up? I mean come on! Grow up people! Get a life!

while the commercial is very annoying, i am forced to disagree with your biased opinion based on the fact you are christian and therefore your mind and free will have been compromised. your pretentious view of yourself and christianity outweigh any sociological harm this commercial could ever do. but really though, this isn't about anyone else is it? its about you and how you can appease your god and be a good sheep in its flock of followers. so you go ahead on your crusade, but you're fallacy is not fooling anyone. homosexuality isn't ruining society, people like you are.

The only thing that offends me is that "Sylvia" is more offended by the fact that the sexual innuendo is gay rather than not. I agree that sexual innuendo doesn't really belong in a commercial for a fast food restaurant, but it shouldn't matter if it's gay or straight. It shouldn't, but apparently it does to a few right-wing holy rollers out there. Sylvia, you can be their fearless leader. Just don't tell me what to think, what to feel and who to love. That is none of your business, you holier-than-thou busybody. And BTW, gay people are WAY more than 2 percent of the population. We're everywhere! DEAL with it!

The problem with society is not what is in question in the commericals. What is in question is the symbolism of sexual content being placed in every single aspect of television. Even on Battle Star Galactica there are constant sexual and verbal content that even non-christians would not tolerate.

Since media is a growing concern for advocating almost anything immoral, to sit and waste time debating showing it is trivial. Yes people see it. Most will laugh, some ignore, and some jump the bandwagon for any cause that highlights them.

Personally, I can unplug my set, read the bible, pray alone, or not. The choices we make are who we are. Do not let others make you into them.

Male homosexuals absolutely make me sick to my stomach. They, and the businesses and peoples that support them, are being meticulously tracked and documented. A time will come - mark my words - when these people will pay for attempting to "force feed" us their depravity.

I will be honored to be among the cleansers of our society.

if you said you only wanted lettuce, tomatoes, olives, onions, mayo and cheese on a sandwich, they should have charged you $5 plus tax. however, if you said you wanted a "Veggie" sub and then told them what you DIDN'T want on it, then it would be $6.89 plus tax. Your friend probably ordered one of the $5 large deli subs, which includes mayo, meat, cheese, lettuce, and tomato. Besides, if you thought it was too expensive, why did you pay for it in the first place? You should have asked before you paid. In this case, you are the wrong one. And at subway, if you wanted something extra, be prepared to pay extra. You think businesses like giving free ### out. Everything costs money and profit for these sandwich businesses is not high. Grow up. If you want to be cheap, learn how to be good at it or you'll feel "ripped off" all your life.

i used to work at a Quizno's and i know all about people like you.

Each cheese is not a different item. Extra cheese is extra cheese, no matter if it's a different type or not. They only charged you 40 cents for 8 extra slices? At my subway it's 60 cents per 4 extra slices. Stop being cheap. There is a sign that clearly states the charge for extra cheese. LEARN TO READ! Or pay more attention. It's people like you that make true complaints get overlooked. People just complain about the stupidest things nowadays. In your case, YOU ARE WRONG! The customer is normally wrong, not always wrong, but normally. Maybe you should learn how the real world works.

two things. the owner/cashier give you a nice b/s routine. they can ring up the coupon in several ways, normally they have copies of the roll out and in that roll out they have the coupon code or ring up the discount for the second sub or whatever you wanted. the second thing is your lousy attitude, you left food on the table, food that is not available in many countries around the world and those children probably never will have a chance to eat a sub. hope you can live the rest of your miserable life with this. on the other hand, i owned a fast food restaurant and when we have people change a sandwich for X reason, that sandwich will go to the homeless. you little brat, i hope you starve for a couple of days and will appreciate food that you are now throwing away. Your parents are probably those that don't discipline children and let them do whatever the f**** they want and bother the crap out of everybody else.

Sounds to me like someone is too young to be going to quizno's without adult supervision. She was not rude, she was going by policy. Why does no equal rude. They won't accept the coupon so you can't use it. Those sandwiches went to waste because you were acting chiidish.

It is now May 2nd. My Birthday was on April 28th, and I've yet still haven't received an email with my coupon for a free Birthday Sandwich.

PLEASE TAKE CARE OF THIS ASAP.

Thank You.

John Birchett email: birchettcompclass@yahoo.com

I bought 3 coupons at grupon I pay 24.00 dlls for value of 48.00dllss the 3 coupons were for only one location wich was about 25 miles for home but I bought them anyway finally I decide to use them on Sunday August 4th
My kids and I drove 25 miles to have a dinner at Quiznos but we get there and the restauran was close I check the schedule and it say Sundays open from 11am to 8pm and the time was 6:00pm
We ask the locals next to Quiznos and they day never openthat day and they always been in that way closing or just not open the key was in the door since day before someone forgot the key when they close
My grupons going to expire tomorrow and I dont feel like want to try again 25 miles to see if it is open or not they dont respect the sign with the schedule posted on the glass door
I found they are very irresponsable and I want my money back
I took some pictured and I ended paying 27.30dlls at Zaba's next to Quiznos because my kids and I were hungry and I was waiting for the operator at the 1800# to find out if they going to open lstter or what ?

This Quiznos in charlotte is worst that I have ever seen, this place is located at arbors at Malard creek. And owener was making a sub and had very poor service. I ordered small veggie sub and sub size was just a two bites and for $4.80 what? toppings were missing, changed the bread type without notifing ... In short worst owner and location to go. SAD

I went to Quiznos Sub store # 4241 by the Financial area in NYC. Ordered a Prime Rib Sub and when I went back to my office to eat it bit into a plastic stopper. Definitely not what I expected to sink my teeth into.

groupon is not related to quiznos. you should get your money back from groupon. now, you drove 25 miles to save a few bucks? at $1 per mile that is $50 to save $15. great mom, teach your kids to be wise in financial matters.

what was the real time.

I probably found one that was even worse in California City. Neither employee could speak English and had to read cards on how to make the sandwiches. I was the only customer in the store and waited 22 minutes for two sandwiches.

Just so you know I had the same type of experience, the problem is ...nobody expects you to follow through with your complaint higher than management and some are
franchise w/ there own set of values which give the company a BAD reputation.
Remember this !
Take your complaint up the ladder and ...dont go back to that location. Is it a franchised company ? do your research. CALL THE HEALTH DEPT and REPORT..
and...contact a local attorney to advise you on your rights. depending on your situation the law firm will be able to give you a free consultation.

GOOD LUCK

keep ALL PACKAGING,WRAPPER,FOOD,STOPPER FOUND,DONT EAT AND TREAT AS YOU WOULD AS POLICE EVIDENCE...

:o_)

You feel a bad sandwich equals poor service? how so?

Ur lucky.. at least it was not a rat or a finger nail.

I just noticed this complaint is from 2008. Hopefully, the original poster has figured things out by now.

It tok me about 5 secnds to find an email addresses for corporate:

Name: Quiznos Headquarters
Phone: [protected]
Fax: [protected]
Address: 1001 17th St.
Suite 200
Denver, CO 80202
Website: www.quiznos.com
Original Business Start Date: April 1991
Principal: Mr Andy Isidore, Associate General Counsel
Customer Contact: Mr Andy Isidore, Associate General Counsel - [protected] or aisidore@quiznos.com
Email Address: aisidore@quiznos.com

Additional company management personnel include:
Ms. Linda McLellan
Ms. Melanie Moon

Additional Phone Numbers
Tel: [protected]
Tel: [protected]
Tel: [protected]

Additional Email Addresses
lmclellan@quiznos.com
mmoon@quiznos.com

I think I would email McLellan or Moon, since I don't think Attorney Aisidore would be the appropriate platform to air your complaint.

If you have not already, you should contact the franchise owner FIRST. I was unable to look up that person's or entity's information, since you did not provide location information.

gkenigmatic, it's not a state that charges tax. It is a county. Say you live in "Poop County". They Charge you 7% tax. Then you move to "Crap County". They charge 32% tax. [censor] happens.

2.00 Charged
0.65 Taxed
Sub Total: 2.00
Total: 2.65

I was your receipt right there.

true. But their subs taste soooo good. Steak n cheese all the way! ^^

2.00 and 2.65...BIG DIFFERENCE!

I work at a quiznos 29 Marietta street atlanta Ga. The managers pocket the tips from the tip jar and catering orders. Sometimes the orders are $20-$50. They will black out the tip amount with a sharpie marker so that we cant see it. Also I confronted my employer about clocking me in 5 mins after I got to work and she said dont b/c I use the restroom for to long.

If the store is cheating you out of hours, you can go on the US Department of Labor website and lodge a complaint. They will look into it. There is a list of cases that they have closed and employees getting back pay. Don't even deal with the company, its wrong for them not to pay you and the laws are specific. In addition, your complaint will be annonomys.

ok, that's an odd thing to say to an Irish-american...

you can go back to india/mexico

I was just fired from quiznos in camel mountain, san diego and am being denied my last check, I was paid under the table. Is there anything I can do?

I just got fired from quiznos in camel mountain, san diego and am being refused my last check. What can I do?

The same is happening to me too. I started in late June of 2008 and each check has been AT LEAST 2 weeks late! I have not been paid in 6 weeks as of now!

I was recently fired for confronting my manager about cutting hours off the payroll (he was missing an entire day on the pay roll, asside from shaving off hours on the other days). I come in today to get my check, and I was informed the owner refused to pay me until I got a police escort in there. I went to the local PD and they called him up about the issue, and he said he sent the information to corporate where they'd print out my check and mail it to me in a few weeks. I really needed that check (which should've been ready yesterday) for car insurance. Also the owner told me (after complaining about a combination of poor tips/lack of deliveries/pay) to overcharge customers ordering delivery, if via credit card ring them up a few extra bucks, or if cash on delivery to tell them the price is more than it was.

This fraudelent and deceptive practice to pay the employees proper wages is not only unethical, but also criminal. I refused to comply and when I argued to get my hours on this week's payroll, he eventually got aggressive, started to threaten me with comments like, "You want to fight? I'll kick your ### you ###, " which is completely unfit of a Quizno's franchise owner. I will never reccomend business to be done there ever again.

I am so upset at a store! I had been coming almost everyday just for the wonderful Flat bread salads. A new owner took over recently and things began to change. Now I go there enough to know the changes are significant. 1st, the salad dressing got smaller and we had to ask for more and get charged for it! Then another time I got my Chicken Caesar Flatbread salad, the chicken was left off and no silverware or napkins were placed in the bag. This has been going on now, something here something there and YES, I have complained once or twice before. This last time tops though, at least before, I still enjoyed the taste of the salad, but this salad I received today around 6pm was the nastiest thing I'd ever tasted. It tastes as if the Caesar dressing has been changed, which sucks because it made the salad and the lettuce tasted like dirt and soap all at the same time. It was wilted and just plain nasty. I was so disgusted, I threw it out and wouldn't let my 5 year old eat his, because I was actually getting a foul stomach just after trying to figure out the taste. So $16+ down the drain again and I will no longer be eating at this specific establishment again. I used to rave about and send all my friends from the ER, we'd go there before the store closed at 9, because our cafeteria was closed. Don't expect us or any of our friends back as long as things continue to change for the worst. I call it the chicken caesar flatbread, soap and dirt salad with diluted 'sweat' dressing on the side. NASTY! I would not be surprised if I wasn't the only one complaining. Cut cost and cut customers. Good motto for this store.

Sorry, but I needed to vent. A copy of this letter will be sent to corporate.

I was also a employ and was done wrong also with hrs of pay and off clock work. I also trying to contact corporate, but cant get manager give me the info. I will keep trying and may result in uding Don Griffian off channel 9 news, I am tired of the little people getting kicked around.