Reliance Communications’s earns a 2.5-star rating from 466 reviews, showing that the majority of customers are somewhat satisfied with service.
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is reliance (cdma) customer care is available in 7x24... is it true?
In our Kolkata Circle Reliance CDMA mobile (prepaid), to speak Customer Care executive only you have to dial in between 1:00 AM and 5:00 AM to available any Customer Care Executive other wise you will get only BEEP BEEP BEEP tone. Is it 7X24. I don’t know this, someone please answer.
compalint against reliance mobile deactivation
Hi, I was using reliance postpaid mobile in Bangalore with the handset LG6130. I had taken new mobile and connection due to coverage problem of reliance.
So in the first week of August, I called up customer care and told that I want to disconnect my reliance connection and get my mobile relieved from the same number.
In two days they disconnected my connection so that I am not able to make any incoming or outgoing calls.
I told I want to use that mobile in Kerala with a different number for my father. So the customer care people asked me to fill an cancellation form from the web world. On 18th August, when I went to Brigade Road Web world, the executives were not that friendly and told us that server is down and they cant update then.
Actually I am not interested in mentioning their attitude in this mail. Finally we went to IndiraNagar Reliance Webworld on the same day, where also there was kept a board "SERVER DOWN".
But since I spoke very tiredly and all, he collected the balance amount I have to pay and updated in the server for the cancellation or the deactivation of the number from the handset on 18th August and told that the mobile can be used with any numbers within 10 days.
Since after 10 days also the mobile is not deactivated from that number, I called up customer care, they told to check with web world. I went to webworld at Forum, Koramangala. They told they cant do anything from their side, because the request is already placed and the deactivation has to be done from the top management side. If anything is there, asked me to contact the customer care people.
Again I called up customer care and they told they don’t have anything to do from their part, check with the webworld.
Till today, 14th September, the mobile is not deactivated with that number and is not able to use a new number in that.
The customer care and webworld people are playing pranks on me and nobody is deactivating the existing number also.
My father is not able to use that mobile also.
Now what shall I do?
While taking connections, executives will come behind us, but in order to deactivate a number, they are making fool of people.
If it was a GSM phone means, we could have thrown out the SIM and replace with a new one.
Reliance people are taking advantage of this.
Now where I have to go to get it deactivated and use my mobile.
Someone please help me.
Regards
Resma
HI,
WE CAN UNDERSTAND YOUR PROBLEM, IF YOUR PROBLEM IS NOT YET SOLVED KINDLY SEND A MAIL TO infomatix.rcl99@yahoo.com.
incompetent, ill-informed franchisee!
Shiva Traders WWE,S.C.O 53 Madhya Marg,Near Pizza Hut,Sec 26,Chandigarh is a franchisee of Reliance Communications. In June this company had sold an USB datacard with a postpaid number of an area that did not come under their cluster. Due to this reason I was unable to connect for over a month... but still got a bill of over 2000, I have spent Rs 4000 to buy the USB, 1500 for the postpaid number... have not been able to connect till date, the owner Atul Sharma after making false promises to correct his mistake by changing my postpaid number into a prepaid now refuses to take my calls. I'm unable to change my number or use this Datacard. This amounts to swindling your customers.
internet service bill overcharge
I have reliance platinum unlimited plan 1500 Rs monthly my no is [protected] but i am getting bill 3000 rs and i contacted to all web world darya ganj and also in customer care but no response like web world is saying whatever we make bill you have to pay. It's terrible!
they are real #!
This reliance is really a un-professional (like their owners) company, totally SETHIYA type and lousy idiots. (just like their owners) I had applied for broadband on 21-July-2007 and still no connection. Their agents are really idiots and fools. They reply like anything - GOL GOL ghumate hai.
They are real ###, who work like clerks and workers and don't know what they are doing.
Ambanis should try to increase their good will. Those village looking people, should increase their professionalism, not only in themselves, but in their people also. Its all fault of these wicked ambanis who only know money money and nothing else. They even can't talk properly in english to people.
The complaint has been investigated and resolved to the customer’s satisfaction.
I THINK ANIL AMBANI IS FACING SOME FINANCIAL PROBLEM .EATING UP MY Rs75 per month bill...employee are brilliant ...and too much corrupted
Hi All, We are facing Relience broadband issue every now and then. This Ambani's are really ### and cheaters .. They are bloody more danngerous than Militants.. i am raising complaint in the cumsomer court for the same.
Re: Reliance Broadband USB connection not received
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abhay joshi to Rcomnodaloffic.
show details 8:02 pm (25 minutes ago)
Hi Nonodal Officers,
WHAT IS THE STATUS? when I'll get money back?
Last 4 months I am continuously visiting the Reliance Bund garden Office & contacted reliance Officers/staff but they are not able to solved my problem.
Please look the matter ASAP.
--
Regards,
Abhay A Joshi
Cell# [protected]
Re: 'ADAG=[protected]'
-----Original Message-----
From: abhay joshi (abhayjoshi37@gmail.com)
Date: Wednesday, August 05, 2009 07:03 PM
To: Care Email (customercare@relianceada.com)
Subject: Re: Reliance Broadband USB connection not received
To: BBA1 (broadband@relianceada.com)
Subject: Re: Reliance Broadband USB connection not received
ubject: Re: Reliance Broadband USB connection not received
Hi All,
WHAT IS THE STATUS OF THE PROBLEM? AFTER 4 MONTHS ALSO MY PROBLEM NOT RESOLVED... WHO IS LOOKING INTO THIS PROBLEM? OTHERWISE I 'LL ESCALATE THIS ISSUE TO CONSUMBER COURT & TRAI.
--
Regards,
Abhay A Joshi
Cell# [protected]
On 6/3/09, abhay joshi wrote:
Hi,
WHAT IS THE STATUS OF MY ISSSUE? I PAID AMOUNT FOR USB 3500RS & HAVN'T RECEIVE WIRELESS RELIANCE USB.
RELIANCE GUY TAKEN BACK FROM ME HARDWARE TO REPLACE IT WITH NEW ONE.
I VISITED KALYANI NAGAR RELIANCE AG OFFICE & CALLING MR. ANIL CHOURASIA ([protected]) BUT HE NOT PICKUP MY PHONE NOR SOLVED MY ISSUE.
ITS ALMOST 1 & half MONTHS I CALLING EACH RELIANCE EXECUTIVE P JADAV ([protected]) & INDRAJIT SINGH ([protected]) BUT NO RESEPONSE.
PLEASE TAKE THIS MATTER PRIORITY... .
--
Regards,
Abhay A Joshi
Cell# [protected]
On Tue, May 19, 2009 at 10:47 AM, abhay joshi wrote:
Hi,
Any updates on same?
Please look issues on priority.
Regards,
Abhay A Joshi
cell# [protected]
On Sat, May 16, 2009 at 8:54 AM, abhay joshi wrote:
> Hi,
>
> I have taken reliance broadband USB connection of model ZTEAC8710 from
> reliance customer executive Mr. Rahul Taper (cell# [protected]) on 24th
> Mar 09. He gave me USB wireless broadband connection of Rs. 3500. &
> assign model number [protected], hardly I able to use it for 15 mines &
> hang my machine of operating system windows server 2003 .Regarding
> this problem I called customer care, I was surprised to know that
> modem number [protected] is not on my name. It is already assigned to
> other company/customer. Mean time on 5th April Mr. Rahul Tapre & Sushi
> shine(given demo) cell# [protected] took back my modem for replacing
> it with new one/number but after so many follow-up no one return my
> modem. It’s almost 25 days. On 9th Mar I visited Pune reliance AG
> office at kalyaninagar & meet Mr. P Jadav (Cell# [protected]) reliance
> executive. Mr. Jadhav promises me that I’ll get modem by Monday. He
> told me wrong CAP is loaded. He called Mahavir Treading Company where
> from modem is issue. Later I talk with Mahavir some Guy (cell#
> [protected]) he also promise me to give me modem back ASAP. It has been
> 25days, I am struggling for one good working modem, though I have paid
> full payment for it .Whenever I called them up neither anyone pick it
> nor gave me resolution. This is nothing but demolishing name of
> Reliance by giving their customer such bad, unprofessional service.
> My cheque no is clear on 28th Mar 2009 by the name of Mahavir Treading Company.
> My address:-
> Flat 1 Shreemant Mangalmurthi krupa Apt., Nr. Acolade, Opp Hyundai
> Showroom, Kharadi, Pune-411014.
> Cell# [protected]
>
> Please do needful to get my problem solved which I am facing because
> of irresponsible vendors of Reliance like Mahavir Treading Company or
> get my money back ASAP.
> This is kind request please do actions on the same.
>
> --
> Regards,
> Abhay A Joshi
> Cell# [protected]
>
--
Regards,
Abhay A Joshi
Cell# [protected]
--
Regards,
Abhay A Joshi
Cell# [protected]
The worst part is that their phones that they give with the broadband connection are really useless. They never work. Just after buying a new instrument, it showed its real colors. It went on speaker mode automatically and wont close unless I switched it off. The customer care executives as usual didn't have a clue what was wrong with the instrument. These customer care executives are all 10th-12th pass, not having any technical knowledge. They just keep on saying whatever is told to them, as if they have learnt a script given to them by heart. Well so after many calls to the customer care people, they finally agreed to change the instrument. And these ###, take full money while selling their product, but if their product is faulty, and stops working within a week they exchange it for an old & used instrument. They literally gave us an old & used instrument in exchange of our new phone after eating all the money. Even that phone is not working properly. I guess the first post in this forum is right. These reliance people only know money money money, but they provide zero service by giving old instrument. This is our richest family & biggest company of India. Way to go...
Yes I have also applied for reliance broadband on 18th october and they told that they will put the line within 5 days and I have called their higher bosses and no one picks the phone, my check has been cashed and I don't hear from them. When I call them they don't pick up th phone. So I have decided to go to consumer court so that I can get hefty Fine from them for putting late line. If you guys want to join me in filing consumer court complaint, mail me
we must get these ppl out of ther housses nude and tie them oin the miiddle of road in 5o degrees heat or -10degrees cold ...then they will understand...
Do not go for Reliance connection. its pathetic
Does anyone know about this agent (Arun- [protected]). This guy came in Aundh and commited to give connection in 4 days. I have given him the document and no connection yet. Neither can I reach him on his mobile now. Its switched off continuously. Any help is appreciated.
My credit limit for Reliance data card was Rs. 2,000/- that means I should be informed by Reliance guys if my bill amount touches Rs. 2,000/-
one fine day the connection was lost. After contacting 3-4 people, they told me that my bill amount is Rs. 4,500 so it has been disconnected. When for consecutive 6 months my bill amount varied between 1,200 - 1,500, it was impossible to have a huge bill amount.
I am still fighting on technical grounds as why I was not informed immediately when the bill amount exceeded the credit limit.
This is their modern service.
Pl suggest better one for Laptop.
Yes, they are really hopeless service provider. I also experience same thing. The many ageng from service provider located in Pimpri, came to karve nager location and spread palm lets. One of agent took all required documents 4 month back and it is still in the process. I dont know how they are running the business. It is really pathetic service. I think I made almost 5 to 6 call everyday since I gave the documents. They are such a ghatia people they dont bother how they are doing.
indoor tower problem
This is bring to your kind notice that several times I have complaint over telephone to customer care regarding Indoor Tower problem. They note my complain and say that now after your complain this is our problem to how can it be solved. But a month after month past, no fruitfull result has yet been resolve.
So, you are requested to look into this matter and take suitable action as early as possible to solve my problem accordingly.
yours,
Kameshwar Sharma.
in mumbai grant road aria also relaince mobile poor signal in offices but other service like vodafone, airtale working good power! so please keep notice relaince mobile menagement as soon as possible !
My [protected] CDMA Reliance India Mobile network service Not Proper in Adhertal Jabalpur M.P. So That So Many Problem in Communication.
Indoor Tower Problem in Adhertal Jabalpur M.P.
Yes we do have poblems regarding network especially in cities like Bangalore.
non activation of my old number on new handset
I had a Reliance Handset Cell Phone Nokia 6225 with number [protected]. Due to water lodging my said hand set got non functional. Being beyond economical repair, I did not get my set repaired and decided a buy a new handset. I procured a new Reliance Classic 702 Hand Set (RSN Number : RLOHSC000562924) from Reliance webworld Gallery, Miraroad(E) on 25 August 2007, Saturday at 2000 hours. At that time, I was assured by the Reliance Communication Staff that you will get your number [protected] activated on new handset within two hours.
Till then today is the 6th day, but my number has not so far been activated on my new handset despite my repeated physical visits to Reliance Webworld, Miraroad (E) as well as repeated telephone calls to them. Each time they told me that there is a problem in their network. Due to non activation of my number I am facing a lot of inconveniences.
I have purchased prepaid connection from Mira Road a week ago & submitted related at the same time but documents not reached to the your office yet due to that my services are barred by the customer support.
Please check with Mira Road branch for documents & activate my services at earliest.
Thanks,
Deepak
I purchased a reliance postpaid connection with new classic handset on 22nd July'08 with one year warrenty, but next day charger stopped work .I back to reliance outlet and ask for charger, the dealer repaired the same charger instead of replace it and behaviour was so rude and rough. But after two days it agin stopped working, again I went to Reliance outlet and complaint for charger, the head of dealer named 'Adhision' behaved very abruptlty and rudely he gave me a print out and told me just go to services centre and get repaired it we do not have any responsibilty now. My bettary was about to empty I came out from outlet and caleed to customer care, executive named 'Zuber' replied me, 'no madam there is no need to go to service centre your handset is under warrenty and you have just buy it thaey only have to replaced it this is their duty'. I told to executive please tell this thing to your dealer i am just going back to outlet. I go to outlet but head in outlet deny to receive the call of customer care executive some other dealer named 'Sanjay ' talked took the call he went away from me and talked to executive and then came back and told me madam ytou have to go to service centre, the behaviour was very rough of both and they insulted me infront of all the people. Then I took leave from my officeand went to service centre. There I had to fill up a form and after 25mints somebody told me that ‘you have to come again to collect your charger, it can take 4-5days time’. I went again to service centre and get replaced charger.
Now I want to know is this right that a person goes to purchase a new connection and get a faulty set and then get the answer we are not responsible that and you have run for service centre in your office working days. Who is responsible? Where should I make a complaint?
Reliance fraud
Last month I had recharged my account with Rs 777 E-recharge which gave Rs 692 talk time and 1 year validity, but only Rs 99 were credited to my account instead of Rs 692.
Than I recharged my account with Rs 100 and my balance was Rs100.30 paise, now it's just 30paise within 3 days though I have not made a single call or send any message.
Still my balance of Rs592+Rs100 is yet to be credited.
Even in free sms scheme amount of my main balance gets deducted for sms send and when we complaint they tell deducted amount will will be credited back soon.They also send an sms stating that amt has been credited, but actually amt is not credited back at all.
Moreover my RIL post paid bill is overcharged every month by Rs 10.And when we complaint we get just 1 word "sorry".There may be many who are paying their overcharged bill without any complaint. And RIL is making big bucks out of it.
Every month i have to face this similar problem. I am not sitting idle at home and waste my time, money and efforts.Every month after recharge i have to visit web world atleast 5-6 times because of balance problem. And even for a small recharge they take about 30 minutes.Customers are just kept waiting.
I have also found few more customers who are also facing similar problem of balance being deducted without being used and there may be many more who are facing this problem.
Its management is worse than the government organization. Web world services are third grade and salesmen are rude and have no product knowledge. If we complaint, salesmen tell it's not their problem that amount got deducted. Than who the hell is responsible? It's their duty to note down our complaint and solve it. Injustice is being done to consumers and now it's really high time that we raise our voices against the injustice being done.
Customers are not slave of reliance. Today reliance is there because customers are there. And it won't take time for customers to change to other service providers.
Regards,
Vijay Thakkar
i want to terminate my internet because i got problem because i am busy in life school life my exams are near so i have to do study yet not use more internet so that, s why i terminate my net so i request for please terminate internet
i want to terminate my internet because i have to do study because my exams is so near so i have to do study not use more internet so that's way
i cute my connection
Dear sir,
i am using relience no. [protected] i recharged it on 21/08/15 with rs 120 and next day relience deduction my all balance.
i also payed 1 lakh to these fraudend company new names may be Infinitivelieftrip pvt ltd. and familytourpackages pvt, ltd.
both are in ramesh nager all the are totaly fraud.
I also received couple of calls from 4g people having names poja and shrevastav. They called me to deposit 15000/ rupees through cheque after that they will visit and install 4g tower on my land. Please reply me on my regarding this on my mail ID and on this site. My mail is .yaseenfirdousi@gmail.com...
My self Shrinivas, I just received call from the land line no.011-[protected] from Mr Aditya Chopra asking me to deposit Rs.24, 999/- to purchase code from the real estate company called Infinitive lifetrip pvt ltd to get the due amount of Rs.1.87 Lacs which was invested in my name by my LIC agent. Now how can this be possible when I made the payment either through account payee cheque to 'LIC of India' or through online bank transaction. As per this guy my LIC premium amount is invested in the real estate by my agent and that is due for withdrawal. This is a complete fraud company and organized mafias, stay alter and do not make any payment. The guy has also given me the postal address where asked me to send the cheque 'M R Neeraj, L-49, Saraswati Garden, 1st Floor, New Delhi - 110 015. Mobile [protected].
My self jarnail Maine infinitive lifetrip ko 15000+7000 ka dimand draft bheja hai reliance 4g tower lagwane ke liye lekin ab tak tower nahi laga please contact [protected] ds.rajpoot556@gmail.com par sampark kare
myself rituraj i'm getting call from reliance telecommunication for 4g tower installation on my house and for that they will pay me 500000 as advance and 40000 per month as rent.But for that they told me that i have to pay 30000 in favour of infinitive lifetrip pvt. ltd. and then they will make agreement so please tell me weather they are genuine or fraud please mail me at rituraj.ame@gmail.com as soon as possible.
They are just making fool to everyone i also got the same call so my friends no need to pay anything that is totally fraud...
my self vinit im getting calls from reliance 4g people and they are saying that they will install a tower at my house against which they will pay me 352000 as advance and 23000 per month as rent. But for that i have to pay a cheque of rs 30000 in favour of Infinitive lifetrip pvt ltd and they will make agreement after that please let me know weather they are real or fake mail me at VIPIN.LNCT@gmail.com
no service for hours!
The telephone service of Reliance india call has been shut off for the 4-5 hours on weekend (August 19 2007) on peak hours. The miserable thing is they also shut the services of the costumer service, its annoying that the call to costumer service number would automatically switches off after 10 seconds. What the hell is this? I had to make an emergency call tried desperately for three hours. Finally i have to open another account to call india. I hate this service.
When i called the customer service after 8 hours, they have only sentence to say that the problem is now rectified. Its non-sense. Who cares if the service is rectified after a long time. I was really pissed off whole day.
I am facing the same issue here. This happened to me about 2 weeks back when reliance India call was not working. Need to switch to another service.
This happened again today, 10-21-2007. I have been trying for more than 3 hrs. Neither toll free to place call to India nor the Customer service number is working. This is happening second time within a month. Service is getting worse, now days. Reliance India call s*cks.
Is there any other company that gives better service than Reliance..
Agreed same case here, I have gone through this several times. Sent couple of emails, but got the reply of issue rectified, which is totally meaning less. People need to think from service perspective, else this is not going to work for long time. I am planning to go back with the back old international cards.
I am having the same problem today. Its Sunday 11.10 am on Oct 21. I have been trying to call the support number, but the call gets dropped, the actual number to [protected] is not responding at all. Looks like they are not able to deal with the peak hour load. Strangely enough, I can't even connect to their website.. keeps saying the authentication failed.
This is nuts. I will try few more times and give up I guess.
What is the alternate option?
getting unpaid bill reminder for terminated connection
I terminated my post-paid reliance base connection number [protected] on 06/12/2006. I returned the set and made the full and final settlement at 40,Community Center, Basant Lok, Vasant Vihar, New Delhi-110057.
Now, all of a sudden I am getting unpaid bill reminders from Reliance Infocom with even threats of show cause notice. Beware!
I agreed with Shilpi Singh, i have also got terminated a deta card no [protected], A/C no .[protected] in November 16 but still rel is sending me unpaid bills, and threatening me to take legal action against me...when I took the connection at that time they said to use that card free of cost till 2 months, and said to send me the bil for 3rd month whatever I'll used. bit they send me the bil from 1st month. RIM is cheater, bluffer, and completely fraud company...please guys beware of it..
Aditya Singh
Reliance Infocom's service assurance team in new delhi is behaving very badly(irresponsibly).
Our company has taken over all 60 land lines along with a broadband connection from Reliance infocom and it is continuing from last 1 year.
But whenever there is a porbelm occurs, no one from service assurance team's taking any immediate action to solve the same.
3 days back, they removed std and isd facility from our 40 lines due to none payment whereas we did not recived the bill on time in the billing address.
Surprising factor is they did not intimate us about this matter, without informing us, on a sudden moment they removed this facility...
Service assurance team's performance is too bad(especially in south delhi), pathetic...Hope some one from senior management side will see this and will do the needful on urgent basis...
Fake adds!
I had recharge my cell phone LG RD2690 with E recharge of Rs60. The 60 top up of INDEPENDENCE day offer in which Rs 60 talktime+60 local SMS is provided. But I got only Rs 45 as my talktime and no SMS.On contacting Customer care, they told that after 48 hrs, extra talktime+Sms will be included any how. But it is going to about 30+ hrs and nothing has happened.
Beware!
harassment from reliance web world!
I had taken a reliance data card for inter net connection on 3/8/07 (paid two months adv rental for platinum plan) from reliance web world deharadun, (uttaranchal state). I had reproduced all my relevant documents for the same. The connection was deactivated on 8/8/07 due to address varification reasons. When i had approached web world for same, the executives (mr abhishek mittal ) AND others ignoring the problem and he is not ready to receive my any calls in regard. Since lost ten days i am facing his problem.kindly consider this request and activate my connection.
Hi,
I have took data card 15 days back and it is active. but i am nto able to connect to it that too in bangalore hot spot area. i gave complaint to customer but no response. i even contacted the guy who gave me data card but no response. these guys are really the worst representatives i ever saw. can any one please help me how to make my data card work or how to cancel and get back my money.
I had bought a data card (EC 121) from Reliance World for internet connectivity, my number is [protected].
I paid a lifetime amount for this account. My data card has stopped working. After making numerous calls, visiting a few Reliance outlets who could not fix my data card, I was told to visit the authorized service centre at Dadar (this is the only authorized reliance service centre in mumbai and the reliance call centre do not have their telephone number!) I was told at the service centre that my card cannot be repaired although the laptop is able to detect it. Now in order for me to have connectivity I have to buy a new data card. So my question why do they charge me for a lifetime amount if it is no different from a normal account? What different is a lifetime account from a pre-paid or a post-paid account, why the extra charges?
I need my data card repaired or replaced and I'm also willing to come half way by paying half the amount for a new data card. I'd like more transparency with Reliance as a service provider and better service. It is shameful on Reliance part to have only 1 service centre and for that too there is no telephone number. Why are you charging clients more when you cannot provide service.
Hoping to have this resolved favorably and soon...
ashwini kumar sardana
ashsardana@gmail.com
+91 [protected]
I can not talk on yahoo messenger. It always shows server is down. I am paying 1500 rupees a month and this is routine problem. The service is so poor.
Dear sir,
I was needed a data card for for my personal use and i contact to reliance communication ltd, lewis road, Bhubaneswar (orissa) branch, in a view of that reliance is a big name and the services may be good . At the time of getting connection they assure me that the service and speed of data card is so fast, no problem will come if i will go the RELIANCE DATA CARD, and i did believe on their big commintments. That was my big mistake, i made the paymen for a post paid data card and get one data card. From the 1st day i dont get any access on data card, it was so much slow that even not a single site i could not open. some times only on night it allow to access, that to very slow. In day time it was just imposible to get internet access . most of the time that data card was not even connected to server. when ever i contact the Reliance office they assured me that sir some problem there is server, it will be work in 2-4 days but that 2-4 days never came. and lastly in frastation i stop using RELIANCE DATA CARD, and buy a bsnl broad band connection and now i m satisfyed with that. Then i realise that i lost a lot of money on Reliance data card.
my reliance data card no. was [protected]. so dear friends if you are looking for a data card then never tryied for RELIANCE DATA CARD. This is world most slowest services in data card world. so be aware of RELIANCE COMMUNICATION LTD.
Sir,
i am using reliance data card, since quite some time, more than 06 months,
i do recharge that prepaid data card for Rs1099/- on a regular basis,
the data card is used only for checking email, browsing only.
It is connected only to my LAPTOP with windows vista OS.
People in so called reliance customer support - treat clients
worse than beggars - as they do do not bother to respond.
Not able to call their numbers through other telephone nos, THEIR REGIONAL / LOCAL OFFICES CONTACT INFORMATION NOT AVAILABLE ON GOOGLE SEARCH.
ii recharged the same on 09-09-09 for Rs 1099/-
the internet did not connect since 16-09-09 Wednesday, today it got
connected as i have recharged it for Rs111/-,
Today, 22-09-09 also I recharged for Rs111/-
28-09-09 Recharged Rs111/-
Total Rs 1432/-
It disconnects after a day or two, but
They advertise as Rs 801/- for UNLIMITED MONTHLY USAGE
Just Imagine a customer recharging 1099 x 12 months is paying 13200/- per year - In spite of this frequent top us are just looting,
the data card just gets disconnected and works only after atop up,
Imagine using RELIANCE DATA CARD IS EXPENSIVE THAN YOUR ELECTRICITY BILLS, WHEN YOU COMPLAIN OF YOUR PROBLEM - RELIANCE DOES NOT BOTHER.
So called Customer support or other email Id of the company too do not bother, to attend or reply, they simply email a pregerated reply which has no relevance to my email / complaint or forward me my complaint.
reported to the local dealer m/s Goutham & Goutham, No 600 PJN Road, Villupuram 605602 Tamilnadu India PH Nos +[protected] and +91 [protected], sent a letter with proof of delivery too, to our surprise the dealer asks why it has been addressed to him, claims does not know the conatct number / address of nearest reliance office.
Rafiullah Khan
24, mandakarai, Villupuram, Tamilnadu India PH +914146, 224375, 220139
I have a reliance data card from past 20 days i am having a problem i contacted reliance they said your card is activated and they have refreshed my data 7 times in 20 days but still my data card is not working the automatic computer operator says that your card is not activated and reliance is saying your card is activated. After 20 days i gave a firing saying i will go to CONSUMER COURT and will fight a case GUESS what i got a call next day saying that my RSN number was different from the one registered (NOTE: i was using this data card for the past six months) now automatically a RSN number cannot be changed until an unless some IDIOT F _ _ _ _ _ _ ENGINEER CHANGED my RSN number i am still facing the problem.
I BOUGHT RELIANCE DATA CARD FROM AN ONLINE PARTNER VRITI AND THE VRITI GUYS CAME TO MY OWN HOUSE TO COLLECT THE FORMS AND DELIVER THE CARD. I GAVE THE EXECUTIVE THE SALE DEED FOR MY OWN HOUSE WHICH HE TOOK THE RELEVANT PAGES. NOW THEY ARE SAYING THAT THE ADDRESS VERIFICATION HAS AN ISSUE AND THEY DISCONNECTED THE CARD. I CONTACTED RELIANCE SUPPORT, VIRITI SUPPORT BU PHONE AND EMAIL. NOW VIRITY HAVE STOPPED TAKING MY CALLS AND THERE IS NO NEWS. I NEVER EXPECTED A BIG ORGANIZATION LIKE RELIANCE WILL CHEAT CUSTOMERS. MY MISTAKE. I SPOKE TO THEM, BEGGED AND CRIED, SHOUTED ALL IN VAIN. IT SEEMS THEY JUST DONT CARE! PLEASE THINK TWICE BEFORE YOU BUY FROM RELIANCE OR VIRITI.
GIJO
I thought they do not bother to care customers, they are for RUDE, ARROGANT, CARELESS as they do not even bother or respect LAW. yes I have informed them many times about their receipt of payment and non delivery of required connection, i Have even went to the extent of saying of TAKING THE HELP OF LAW. THEY ARE LEAST BOTHERED. H.R.Khan an Unfortunate reliance data card customer.
DO NOT BUY RELIANCE NET CONNECT
i have bought the same Reliance net connect on 9th sept. 09 and my connection is still not active. the people at Bangalore office are so careless they never receive your call -[protected], 080- [protected] (TRY)
I don't know now whom to contact, as i have ordered online and their executive has delivered and collected the cash and require document.
i have even calling to Vriti infocom pvt.Noida, but in vain.
if they won't address my problem soon, i am going to consumer forum. this is no more tolerable
Dear Sirs
Happy New Year 2017
My self is using your data card from last 1 year and card number is [protected]. account no is [protected]
I make a call to customer care last 2 month before for stand by service of my data card. after that
When i make a call to customer service to restart again they i got answer they are unable to process presently.
I make a call on 29 Dec 08 to restart and active my service as previous they are saying it has been converted on prepaid. But my previous connection was in post paid. after a more than 30 minute conversation with your customer care executive he is telling i am unable to take your request visit reliance web word.they will activate your connection in post paid.
I went on 30 Dec 08 at your vasant kunj web word i got answer they are unable to process the request & again they provide me another incomplete address i visit there but i was unable to find location they are telling we don`t have number address is Ganpati Information Ground Floor Sec 27 & Sec 15 Part 2 Gurgaon.
again i make request please send your customer executive at office so that if you have required any information please collect but still they are saying we do`t have service executive to send.
May i request you kindly convert my connection in post paid. or purchase my data card at cost & return my balance payment whatever is Possible.
With Regards
Ashish
[protected]
disconnection of services against wrong address verification
I had taken a connection of reliance data card on date 19-07-07 from the Web world at Hari Nagar, Jail Road, New Delhi. As address proof I gave my copy of my UTI Bank account statement, ID proof - Copy of my PAN Card, Pass port size photograph and Rs 3380/- Only.
This data card was taken a under a scheme of Toshiba Laptop purchase. I have also submitted the e coupon for the same.
I was told that under this scheme I will have unlimited web access for TWO months from the date of starting the connection.
After using this card for just 3 Days I received a message on my card no from reliance services that my outgoing services are barred. On asking at the webworld I was told that this due to negative report of address verification.
To my knowledge no one has come to my residence for the address verification.
Now I am loosing my free usage time at my cost. not only that I am suffering alot of loss of my work as I am in an IT company and my job involves a lot of mailing work which is totally jammed because of this problem.
Now the executive of web world are saying that I have to submit my complete paper formalities again and this will take another 4-5 days time minimum.
Who will now pay for the loss I am incurring due to all this problem!
People beware!
I am also victim same happen to me, I submitted all the requested documents after 3 days they deactivated my connection(i.e. [protected]). I think Reliance Management is Sleeping in Deep ###.
use less data card and their management nobody listens to the complaints.
unauthorized charges for phone call!
I was using reliance Indian call for last 2 year and that time voice quality was very good and they use to be very fair in charging the amount for example in a different Calling card I have seen they charge even if your call was not successful, but now i am sorry to say their service has become poor so many time when I call India when call is also not through they started charging the amount. One time i called India my call was not through but they not only charged me for that call but my wholes prepaid card was used, showing that I have called for 20 min. When I complained this about company I got a reply that the call was mature.
I am using Reliace Phone for more than 8 months but I feel service is very bad. Recently I recharge my phone twice for Rs. 25/- but everytime I found my balance nil. I therefore trying to talk with your customer care but every time I got answer that surver is down could not able to say my balance amount.
So for the last 8 days I could not recharge my mobile.
You are requested to please inform my pending account with you so that I can take proper step to recharge my mobile.
my mobile no. is [protected]
no response from customer care!
I would to inform all of you that don't buy any reliance connection because they are cheating you. if you purchase Prepaid phone after 2 -3 days you mobile get disturb and Customer care Executive give no response (Web World or C.C. No.). other way when you get post paid Connection, They Send bogus bills and no response.
Reliance Communication customer service is very very poor. I had taken their datacard service. They have disconnected my service, but keep on demanding monthly service charge since last four months. When you call their complain number they keep on giving excuses such as
• Excuse 1 – you have dialed the wrong extension.
• Excuse 2 – This is the pre-paid section you need to call post paid.
• Excuse 3 – The systems are down for maintenance.
• Excuse 4 – Systems are down due to technical problems, call after 30 minutes.
• Excuse 5 – I am a trainee, my senior is on the other line, pl. hold. After long holds listening to the monotonous music one has no option but to hang-up the phone and start all over again.
I have purchased reliance mobile with SIM ([protected]). The number gets disconnected after 1 week stating 'Current Address Proof Required'.
I have submitted address proof on 19th Aug 2008 & was assured that the number will be re activated in 48 hours. But till today 25th Aug 2008 my number is not activated. THIS IS THE SERVICE I AM GETTING FROM RELIANCE COMMUNIOCATION. i HAVE SPOKE TO THE FRANCHISEE MANY TIMES BUT NO PROPER RESPONSE RECEIVED.
NOW I AM TOTALLY FED UP CALLING RELIANCE CUSTOMER CARE OR ITS FRANCHISEE.
Love Srivastava
[protected]
No response from customer care at the available reliance web world tel numbers at trivandrum (vazhuthacaud). Frequent harassing for application/id proof even after submission at the time of purchase and subsequently. Is there any system for recording such details,so as avoid unnecessary harassing
and dissatisfaction to customers?
my service is resumed without any notification!
I am customer of RIM last 5 years. I cant hope that RIM customer care can treat so badly with me. Services of my RIM is resumed last 10 days without any information.
I contacted to my nearest Web World (Preet Vihar, New Delhi- 110092). Lady who entertaining customers told me that I have post your complain. Your complain will solve within 72 hours. When I revisited the Web World she told me " your ID prof and address is missing so your services is disconnected. Please resubmit documents." I submitted my ID prof and Address prof.
After submitting my documents I revisited to the Web World when my mobile services was not activated then she told me that there is problem with your mobile set please go Nokia Service Center to check.
I went there. they told me that your mobile phone is OK. Again I reported to the Web World that there is no problem in my hand set. They told me we cant do any thing cause with our end your service is working.
Result is that my mobile is still dead. Very rude, and irresponsible behavior of customer service!
All of a sudden the online portal interface is changed to "myservices" and Iam not able to login with my existing username and password. The forgot password option is also not working. Guys at customer support answer irresponsibly. For no fault of mine, Iam getting harassed, Worst experience
really Reliacne wale bahut irresponsible hai.
They bard service without any notification or any communication.And customer faces the problm.
So better do not buy reliance connection.
dear sir please see my resume
RESUME
SANJAY KUMAR CONTACTNo-[protected]
VILLAGE – GARAKUL [protected]
POST-SHOHRATGARH [protected]
DIST- SIDDHARTH NAGAR
PIN- 272205
S.No. Course Years Division Percentage
1 High School 1999 Second 50.11
2 Intermediate 2001 Second 46.11
3 B.Sc 2004 Second --------
Qualification
S.NO COURSE YEARS DIVISON PERCENTAGE
1 NCC 1997 A GRADE -------
2 BBA 2006 SECOND 59.99
3 STANOGRAPHER 2005 A GRADE
4
S.No. NAME OF COMPANY ROLE YEAR SALARY(Rs)
1 AIR TEL SALES EXECUTIVE ( DELHI) [protected] 10, 000
2 RELIANCE INDIA MOBILE (DELHI, JAIPUR, MAINPURI, ETA, ETIWA) MSAI [protected] 16, 000
3 AQUAGARD SALES EXECUTIVE 2007-07 10, 000
4 CHOURASIA GROUP OF COMPANY HR EXECUTIVE
(BANGALORE ) [protected] 10000
5
EX
CARRIER AIM
Crowning the position which builds skills & experience in Administration, Sales Marketing Management circle of any reputed organization.
Other activities
S.No Activities Description
Sales promotion of Air Tel This is a project for Air Tel company, to how may increase to their sales power
2 What is requirement process In this project, espouse to the selection for new employees for any company
3 Office management In this project, we are describe to the manage to the office & making a good Business environment
PERSONEL-DETAIL
SANJAY KUMAR
FATHER’ S NAME - Mr. R.M.PRASAD
VILLAGE – GARAKUL
POST-SHOHRATGARH
DIST- SIDDHARTH NAGAR
PIN- 272205
CONTACT No.[protected]
RESIDENATAIL No. [protected]
E-mail- sanjay22raj@sify.com
sanjayraj22@yahoo.com
poonam795@hotmail.com
poonam795@rediffmail.com
Thanking you SANJAY KUMAR
Hi
Reliance Groups
Please... Don't ever buy a Reliance Phone.
If you buy it you have too submit your some documents with photo every alternate month. Else they will Bard your mobile Services suddenly.
I have submitted my details thrice but again they bard my phone services . And if u contact customer care they do not respond u properly. In fact they do not have the Contact No. of Reliance Web Worlds.
So Please... Don't ever buy a Reliance Phone.
faulty set
I have bought Reliance classic 261 model on Sunday 10th June at authorized exclusive Reliance mobile cell phone shop, Borivali (E), Carter Road. I have been told that it will be activated within half an hour. At home I found that others can here me and I could not here others voice. I took one day off from my office duty on Thursday (14th June) and requested the shop staff to attend to it.
Though it is new mobile set and found to be faulty the shop staff made me to wait from 12.00 to 1.30 pm and then asked me to visit a classic service center at LIC colony at Borivali (W). It is far away from my place and I have to in search of its location.
The approach would have been to request me to deposit my phone and come and collect after 3 - 4 days or give me a replacement immediately and send the faulty phone back to the company - giving the details about the faulty phone.
Now I have to take one more day off from my office and visit the LIC colony and wait for the feed back.
It is a case just making customer unhappy about buying a reliance classic model 261.
Nowadays there is a big competition in the mobile hone market and who attends to the customer problems immediately will be a successful company.
Dr. G Prakash Babu
myreliance mobile sim invailid is massage on my mobile screen plz actived my mobile kindly .my mobile modle number is reliance classice 261.
my mob no.-[protected]
my sim no.-raxru2626863474
Thank you
customer satisfied & very very poor service &
very poor service
i am unable to swich on the phone
dear sir i have reliance classic 261 mobile its battery getting discharge very fast sometime its does not get network and it take
3-4 hours to charge the battery. The Microphone of this phone is
also not good, Thank you.
Your Customer
Just to add on to things above. I've been with reliance for 4 years and they are just pathetic.
Hi Team,
Complaints to reliance
Mobile number:[protected]
This is a complaint regarding poor cust service received from 2 advisors and 1 supervisor in customer care.
ISSUE: I wanted to set up a caller tune(Zindagi Ek Safar hai suhana- Code:5361116 from your internet but it did not work after 2 attempts. The first time I had sent this message(MT 536116 to 51234) I heard the song "aaya re aaya koi aaya re" on my phone and the second time" Zindagi ka safar hai ye kaisa safar") I called up customer care and spoke to an executive and a supervisor who could not even speak proper english and claimed that i have sent an incorrect message. When i told them to do the same from their phone - they disconnected the call.I called up again and spoke to a 3rd person who again parroted the same thing.I then asked for a supervisor but Neither did they reimburse the incorrect charges nor did they even check it up. It is reaLLY SAD TO SEE SUCH A PATHETIC SERVICE TO LOYAL CUSTOMERS.Saurabh Bhatt/ Chhaya/ Yogesh and Rajesh are the 4 people whom I spoke to and all 4 of them were pathetic. They didnt even knew how to speak English and were just parotting the same thing. The end resolution was charges can be checked only once I get the bill and at that time they would dtermine if they can be reversed or not and for the correct song I can try calling the number if SMS does not work. If i wish to escalate it further I can call the next day and speak to someone else. There was no higher authority available. When i enquired bat complaints procedure- Saurabh asked me to send a letter as he didn't even knew abt e-mail procedure.
I just want to make 1 point clear here that it is not the question of money but it is the question of principle. If there is something which has not worked in your service- I would not appreciate the company charging us for that. Also being loyal customers- This is the treatment that I received for a genuine issue which is highly frustrating and irritating.
I would really appreciate if this can be looked into and if we can have the status.
Regards,
Yogita Rajnani.
Reliance is a pathetic service and please don't go for it
I pierces classic 261 at 20 Oct 07 handset is ok, but there is problem in charger if connect to charging after switch on it get hang or charge two or three seconds and stop charging. If I connect duplicate charger it charge successfully.
I perches classic 261 at 20 Oct 07 there is no any problem in handset bet charger is faulty after connect to charging it charge moail 2 or 3 second and hang handset stop charging process. If duplicate charger is connect it charge successfully.
charging problems
I mr. Mahendra m nandola hv purchased lg cdma lsi - 110 frm reliance infocom ltd, which was activated on 24/08/06. Delivery challan no. Im - 0736545 dated - 03/08/06. I alloted phone no. 022 - [protected]. Charging problem started from december 2006. I have complaint 2 reliance webstores ltd. Ghatkopar. They advised me 2 contact lg service center code no ino18460mub00132. I had contact tis service center on 10/01/2007. The receipt no. R100107013. They informed me that handset serial no. 509hhcs972683 was purchased on 30/12/2005. So it was out of warranty.
I have purchased the same through reliance infocom on august 2006. Which was activated on 24/08/2006. So my warranty period will b valid upto 23/08/2007. Reliance webstores ltd. Ghatkopar, had given instruction in writing on 24/01/2007, that handset is under warranty period.
Reliance sending me 2 lg service center and they are not accepting my complaint. Not telling 2 contact reliance web stores so 2 whom I contact now.
Thanking you,
Mahendra m nandola
[protected].
Within one year or so First the battery, then the charger, again the charger, then the 12 V adopter and now the mother board! Motherboard because of network problem has to be changed. The upkeep of the hardware is more than the total monthly charges of the service provider - Please help smb!
complaint isn't resolved yet
I bought the new Reliance connection. Next day, I called up Reliance Customer Care and asked them whether I can recharge the 875 STD Calling card using ICICI Internet Banking. They told me that I can make the payment using ICICI Internet banking and recharge the 875 STS calling card, When I recharged the same, my recharge amount was credited to main account instead of STD Calling Card account. I logged a complaint. It is since 9 days, and the issue isn't resolved yet. I don't think Reliance is capable to provide valuable service to its customers. After all, at last customer suffers not the company. they are only interested in making money and not concerned about customers satisfaction.
I had called Reliance Customer Care Several times but they always say the issue is on SOLVING STATE. I will never recommend anyone for RELIANCE MOBILES.
Thanks.
Regards,
Mukesh Kumar
reliance got the worst network,
they show advertisement that no water, no air ... bla bla
and total network
and my 50 % calls get dropped due to Network problems in pune
they got the worst network
and customer care guys dont know how to speak
they think that only third grade people buy relaince since they gave reliance in 501/-
cant normal people use reliance or what?
the worst network in the whole world
Reliance Mobile/Comm is a Co.-once you are their customer-they don't care a two hoots for their customer as long as their bills are paid. They are COMPLETELY misleading the people through their Ad's.Customer service is designed to frustrate the complainant into giving up on his complaint and bearing mis service and poor quality.
It is one of those type of companies that imprint on your mind NEVER NEVER to deal with them ever again. Such is the callous attitude towards their customers. I say it in plural because I know many other friends who have Reliance Mobiles are so frustrated that their language for the Reliance Co cannot be printed.
Hi friends,
I am vikas from Jamshedpur and I'm using realiance india mobile since 4 yrs from past 4 months i am getting a annoying message during making a call and i know this a little thing for reliance to solve in this regard i registered abt 20+ complains and sent about 10+ mails in these 4 moths but these f***ing reliance customer care exe. These themselves like god because no one can claim or make any difference in there jobs coz we are helpless.
Below I am attaching my mail, just see how they are dealing with me any suggestion to make my complain solve or how to approach for seniors in this regard.
I am vikash and my number is 93342*****.
I am using India calling card of 875. From the past 4 months I’m not able to make calls to another reliance number after 11:00 pm. In this concern I already registered 20 complains to customer care. But no action taken yet. Without solving my problems customer care department close my complain as solved.
For same problem I have to register 20+ complains. Instead of solving my complain, they just close my complain and mark it as solved. Actually when I make call to 93008***** after 11 pm I get messages like “your call could not be completed” “press 2 for Hindi”.
Sometimes my call get connected after 100 retries. But this always happen after 2-am.
When I call customer care, they just register a complain but no action will be taken yet. For one problem I have to register 4 complains.
I am fade up by customer care behavior, that’s why I am mailing u my problem,I think you take my problem as urgent and solve my problem. Hope my problem get solved after your kind attention.
Sincerely,
vikas
Reliance did the same with me. I have recharged for Rs 280 for Reliance STD Card. But they instead gave me a 276 Rs plan with 1 month validity. What the hell and the customer care now says it can't be done with Icici internet banking and they are very rudely behaving. Not even registering my complaint.
disturbing phone calls!
MY mobile no. is [protected] & no any bill pandig in fact i pay advance 600/- on dt 24-05-2006 company billing date is 12/06/2006 but from collection center continue call me in a day 6 to 7 calls for paid for bill evan local collection center also call me & i m paid my bill through credit card but company calling continue calling me. I don't know what can it is very panic i am disturb on my job also.
I am system administrator in mumbai education trust in nasik .
Please tell some suggestions!
Thanking You,
Amit Shah.
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Reliance Communications Contacts
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Reliance Communications phone numbers+91 223 033 3333+91 223 033 3333Click up if you have successfully reached Reliance Communications by calling +91 223 033 3333 phone number 0 0 users reported that they have successfully reached Reliance Communications by calling +91 223 033 3333 phone number Click down if you have unsuccessfully reached Reliance Communications by calling +91 223 033 3333 phone number 0 0 users reported that they have UNsuccessfully reached Reliance Communications by calling +91 223 033 3333 phone number+91 901 809 0180+91 901 809 0180Click up if you have successfully reached Reliance Communications by calling +91 901 809 0180 phone number 0 0 users reported that they have successfully reached Reliance Communications by calling +91 901 809 0180 phone number Click down if you have unsuccessfully reached Reliance Communications by calling +91 901 809 0180 phone number 0 0 users reported that they have UNsuccessfully reached Reliance Communications by calling +91 901 809 0180 phone number
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Reliance Communications emailscustomercare@relianceada.com100%Confidence score: 100%Support
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Reliance Communications addressA Block, 2nd Floor, Reliance Communications Limited, DAKC, Kopar Khairane, Navi Mumbai, 400 710, India
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Dear SIr.I have only one Reliance CDMA number, so when I called [protected] from my other GSM set, it didnot connect.Please help.
Dear SIr My Reliance CDMA number is [protected].For the fast week or so there is no service in my CDMA handset.
Please help.
Hi Piu,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOMcare
Hi Piu,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Dear Sir,
I had several time words with you regarding my no.[protected]
network problem last 6 manth I Requested to process office but till now i dont get any positive Response.
So please tell me What is the actual Process to get the problem solved.
my service area kustor, (outdoor)dist-birbhum, ps -mayureswar, pin- 731218
My Reliance no.is -[protected]
vill-birnagari, po-daspalsa, dist-birbhum, pin-731218
Regards
Piu Mondal
Dear Sir,
network problem last 6 manth I Requested to process office but till now i dont get any positive Response.
So please tell me What is the actual Process to get the problem solved.
My Reliance no.is -[protected]
vill-birnagari, po-daspalsa, dist-birbhum, pin-731218
DEAR SIR,
ALL THE SERVICES WHICH U R PROVIDED ME IS NOT REQUIRED...PLEASE STOP ALL THE SERVICES...MY MOBILE NO [protected].ITS VERY URGENT...
REGARDS,
ANTARA BANERJEE
Hi Piu,
We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at http://on.fb.me/fzplqp.
Regards,
RCOMcare
Dear Sir,
network problem last 6 manth I Requested to process office but till now i dont get any positive Response from there.
So please tell me What is the actual Process to get the problem solved.
My Reliance no.is -[protected]
vill-birnagari, po-daspalsa, dist-birbhum, pin-731218
(my service request no is [protected])
Regards
piu mondal
network problem last 6 manth I Requested to process office but till now i dont get any positive Response from there.
So please tell me What is the actual Process to get the problem solved.