Sharp Electronics’s earns a 2.2-star rating from 65 reviews, showing that the majority of electronics consumers are somewhat dissatisfied with their products.
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leak in roof
Had Bill Sharp installed a metal shake style roof that came with a 10 year worlmanship guarantee and 50 year material guarantee. Approx 2 years ago.Roof
developed a leak that has caused damage inside the house. called numerous times, and finally talked to him (Bill) and he said he wouuld get out to find and fix on the 22nd or 23rd of August. Never called, never showed up, and all futher calls have not been returned even though his message says someone will get back to you promptly.
Now there has been more rain, and more leakage and no return from Bill Sharp even though I have left messages to numerous to count. I am upset that because he didn't do as promised now I have to have my insurance company come out and look at the damage, and take care of that, and if i don't fix the leak myself I will have someone else fix it.
Don't know if he (Bill Sharp) will ever call me back, but in the meantime i will use every resourse i can find to warn others and hurt his business as much as i can.
Sharp Aquos LCD LC42D72U TV
Purchased a Sharp LCD 42" TV model LC-42D72U exactly a year ago and it completely broke down. No picture and power, just blinking green power and OCP light. Called Sharp immediately and thank goodness was just within days of warranty expiring so a case number was issued and local repair shop was contacted. It has been two weeks since they picked up my TV and still no TV. Last time I called they were still waiting on a circuit board or some sort of board. I've been without a TV for over a month and I am getting very impatient. Sharp if you are reading, my case number is 4616226. What is up with this long wait? If it can't be fixed please give me a new TV.
Consumers beware, do not buy Sharp, they are not reliable products. I had a new Sharp microwave and I also had to get it repaired two or three.
Sharp get your act together.
Purchased a 55" Sharpe TV 14 months ago, and it has stopped working . I turn it on but cannot change a channel, turn the volume upor down or turn to YouTube or NetFlex . Contacted Sharpe and spoke to the most ignorant customer service person I ever dealt with . Apparently compassion or respect is not in their vocabulary . He would not offer any advice only to say throw it out . Well done Sharpe you are certainly getting a good name for your product. Oh when I told the costumer service person that, his response was, I don't care . Very professional ! Well the day will come when the Sharpe brand name will be worth nothing, and reading the reviews it won't take long for that to happen . So right now 6 or 7 hundred dollars may mean nothing to you to pay out and throw away after 14 months, but soon very soon you may be praying you had 6 or 7 hundred dollars in your pocket . What goes around comes around and Karma is a [censored] .
Purchased a new Sharp TV in early January. Volume is not loud enough to hear between living room and kitchen - needed feature, have always had this capability. Called Sharp - they are very aware that this product does not have good volume levels, attribute that to slim TV and small speakers. OK with me, if I had been advised prior to purchasing first ever slim TV. Remedy, buy a sound bar at $250 +.
I think this company is engaged in deceptive business practices by not divulging this major difference in the new slim TV sets.
This TV will be retruned ASAP and I will never purchase another Sharp product, I do not believe they can be trusted.
I was given a Sharp 52" tv on November 20 by my wife for an anniversary gift. She ordered the TV from QVC. The TV only worked for 4 days and started to power off. After calling QVC for a replacement, I was told that the could not replace the TV because they were on a waiting list. That only starts the frustration. I called Sharp for service, they scheduled a service call for a week later. The day before the scheduled appointment the service called me to verify the time and address. I took the day off from work to meet the technician, on the morning of the service call I get a call from the tech to diagnose the problem and let me know he would order the parts and reschedule when the parts arrive. This was frustrating to no end, because this was already scheduled and Sharp informed me that they would send all the needed parts to the service tech before the service call. After another week I called the service tech to schedule an appointment. On 12/08/2008 the tech showed up at my home and replaced the power supply in the tv, only to find out the repair did not work. The tech informed me he woud call and order more parts and reschedule another service call. I immediately called Sharp service and complained, the Sharp rep, . informed me they would replace the tv and it would take 7 to 10 days. On 12/23/2008 the delivery company arrived to replace the tv and the screen of the new unit was completely shattered. I called Sharp while the delivery guys were there only to be told the department that could help me was shut down due to a "Blizzard". So, I spent the holidays without a television. On 12/26/2008 I called to complain and was told the tv would be replaced AGAIN, and the order would be sent that day. I called today(12/29/2009) to check the status and was told the tv was in route. I called the shipping company and they have NO shipping information. So Sharp lied again. This has truly been the worst experience I have ever had with a consumer product. I will never by another Sharp product or order from QVC again.
I bought a Sharp 65" DLP TV 2 years ago. The Color Wheel, a part that Samsung sells for $100, stopped working. My technician tried to buy one unsuccessfully. I spoke to Sharp in many departments. I was told that Sharp insists you buy the Color Engine for $1700 to $2700.Even though the color wheel is a plug in part. They will not sell it. Customer Service politely told me to"dump it".It is the price of a new set. The stupid girl asked if I would buy another Sharp. I said never. She asked me "why".
I am 82 years old and look forward to my large screen TV. I can't afford to buy a $2700. TV every 2 years.Please let everyone buying a Sharp product to be where.
"Cyber Monday Sale" on Dell website.
Wrong price for "Sharp 32" 1080p for $479" on 12/01/08!
Dell advertised Sharp 32" 1080p for $479 as Cyber Monday sale. However, when I clicked on the link to purchase, it routed me to a different product Sharp 32" 720p with $479 price. I realized right away that something was wrong so I called the customer service. Dell told me that it was a mistake and they meant to advertise for 720p Sharp instead of 1080p Sharp.
I requested to let me buy 1080p Sharp with $479 as advertised. I talked to several supervisors and managers but I ended up being disappointed at the end. They did not honor the advertised price.
I've been a loyal customer to Dell for many years and it was upsetting that they didn't care enough to cover for their own mistake.
Let me know if there is anyone out there who may have similar experience with Dell.
SHARP FLAT SCREEN PRICE 1600.00 PURCHASED 1/13/08 WILL NOT WORK AND SEARS WILL NOT LET ME RETURN ITEM. RECIEPT STATES 90 DAY RETURN BUT THEY STATE 30 DAY I AM STUCK WITH A TV THAT WILL NOT WORK THAT I PAID 1600.00 FOR TWO MONTHS AGAO. I AM STILL WAITING TO HEAR WHEN THEY CAN SEND SOME ONE OUT BUT THEY SHOULD JUST LET ME RETURN THIS ITEM. THIS IS VERY UNFAIR.
More importantly, Sharp Electronics Corp. offers little if any support.
My AJ-5030 was purchased from the Home Shopping Network and neither Sharp Electronics Corp. nor HSN has addressed the issues of no drivers, poor print & scanning speed.
Sharp Electronics Corp. stated they would likely release a Windows XP driver nearly 11 months after I purchased the AJ-5030.
This printer is so poorly designed, that owners will find that when it locks itself or their system up, there's not even a power or reset switch.
Purchased 80" Aquos From Sears about a Week ago. After Powering on the TV and made EZ Setup the tv glitch and loses full control on remote and tv button. I Called the Sharp On day to 2 after purchase to resolve the issue did troubleshoot but nothing are done to fix the problem. Sharp representative recommended to have service on the TV. Made an appointment to have service on brand new TV for the following week, then i get a call from the Audio Video that the mainboard are in the back order according to sharp. I Called Customer Service Solution and said There are no ETA on the Product but Soon it will arrive. How long will i have to wait to Enjoy watching the 3600 worth of tv.
sharp led lc32le341mwh myleds colour problem
2011 Sharp AQUOS LC-60LE810UN
TV makes a pop sound and the picture goes out, the audio is not affected. Three weeks later, no power. I am now the owner of a very large piece of junk.
LCD picture blackouts!
My love affair with our thirteen month old Sharp Aquos LC-32D40U fizzled out over a period of months. Blackouts began shortly after we purchased the television and became more and more frequent. We could get sound but the screen would remain black. We could get our picture back by unplugging everything and then plugging it all back in again or by letting the set "rest".
Yesterday morning, the love affair ended abruptly when the television remained black despite our efforts at CPR. We could hear our favorite programs but could not see them.
The complaint has been investigated and resolved to the customer’s satisfaction.
Poor service!
We purchased a 37" inch Sharp flat screen television on September on 9/22/07. Our salesman was Alex ( he was very nice). After that it was all down hill and I mean rude and obnoxious service.
We made it perfectly clear we would not be able to install the cable box to the television. We were assured over and over this would not be a problem. We were told the delivery crew would hook-up the cable box. When the crew arrived we had everything ready as directed. The crew was immediately rude. They told us "we do not install cable boxes" we asked why? and instead of answering us they dialed a phone number on their cell phone and handed it to me. Another RUDE employee was on the other end to tell me quickly I was wrong and they were right.
Once again she did not bother to explain what the misunderstanding was. She quickly said "no we do not provide that service". I was frustrated and angry. I thought she would explain why this was happening. I told her she may very well get her television back and she said "WELL MAM THAT IS YOUR CHOICE TO MAKE". Great customer service!
We later went to Best Buy and asked them what their installation policy was. They explained they sent out a delivery crew and then an installation crew. My husband then went to Sears and inquired about their service. He was once again told they would install the box if it was in the house.
When he returned home he telephoned Sears and was asked to speak to a manager and was asked "why" he was never connected to a manager instead he explained to the "nice gentlemen on the other end of the phone" that he was just in Sears and was told by another sales person that the box would be installed.
Now just to make this even more frustrating this NICE GENTLEMEN told my husband he purchased the wrong delivery package and we could have had the box installed if we would have asked for a different delivery set-up. This would involve another crew coming in and hooking up the HD box.
At no time during the sale of this television were we given this option. We would have definitely ordered it. We were left with the only option left, to call our cable company and have them come out a week later and install the HD box (at another charge of course). I am not a shallow person, and I realize this is nothing compared to world events. However, I am notifying you that the right hand does not know what the left hand is doing in your electronics department at Sears, Tacoma Mall, Tacoma Washington.
What a disappointment. It is not every day you spend $1,200.00 for a product only to have what should have been a pleasant experience turn into a hurtful experience.
Customers were leaving the floor because there was not an associate to help them. (This customer was also very angry) and I felt bad for Alex because he was the only one on the floor and he was processing our order.
Very poor service!
Sincerely,
Kenneth and Cindy Havard.
After two years, the product stopped working. Spent over $500 for the device. Spoke with customer service, i was told basically I was on my own. I have been a loyal Sharp customer for years, however this is inexcusable. Please do not buy Sharp products!
Fridge card deed
Poor support!
My Sharp Aquos broke down within eight months of purchase. I have tried to get them to send out a repair person. The best they can do is a seven day wait in the Metropolitan area of Riverside/San Bernardino of California. This is unacceptable. All I get from their customer support is dropped calls, numerous menus and very limited dispatch hours. Bought it at Sears Roebuck.
Beware people!
Washer Dryer cannot fully dry the clothes after washing, still need to hang for drying. Technician came a number of times but still unable to resolve this issue. It was bought brand new for about 6 months and till now has never had a fully dry load
My TV will not turn back on after you turn it off. You have to unplug it every time
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Sharp Electronics emailscontact@sharpusa.com100%Confidence score: 100%Support
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Sharp Electronics address1 Takumi-cho, Sakai-ku, Sakai City, 590-8522, Japan
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Sharp Electronics social media
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WOW! WAIT TIL THE END YOU WILL BE BLOWN AWAY NO JOKE THIS IS THE LETTER SENT TO MR HAMMOND
EXCEPT FOR THE END THIS JUST HAPPENED TODAY...
TO: BRIAN HAMMOND OCTOBER 28 2013
BRIBUILT
ROOFING REMODELING
ON SEPTEMBER 3 2013 I WROTE YOUR COMPANY BRIBUILT ROOFING A CHECK:
NO* ____ FOR A DEPOSIT ON A STANDING SEAM METAL ROOF COVERED PATIO TO BE CONSTRUCTED AT MY HOME IN IRVING TEXAS.
CHECK NO# ___ DOLLAR AMOUNT 5, 000.00 FIVE THOUSAND DOLLARS
UNDER THE CONTRACTUAL AGREEMENT OF THE INSTALLATION AND CONSTRUCTION OF A STANDING SEAM METAL ROOF TO BE CONSTRUCTED BY YOUR COMPANY AND AN AGREEMENT OF TWO WEEKS TO BEGIN FIRST THE BUILDING MATERIALS FOR THE METAL ROOF WOULD BE SENT TO BE POWDER COATED.
ONCE THE BUILDING MATERIALS RETURNED POWDER COATED, THE LABOR WOULD BE COMPLETED
BY SEPTEMBER 28 OF 2013.
ALLOWING A 25 DAY PERIOD FROM DEPOSIT TO COMPLETION.
ON THE WEEK OF THE 15TH OF SEPTEMBER AFTER SEVERAL CALLS TO YOUR OFFICE REGARDING COMMENCEMENT OF PATIO COVER CONSTRUCTION 4 POST HOLES WERE EXCAVATED.
LUMBER FOR DECKING OF THE PATIO COVER CONSTRUCTION WAS PLACED ON PATIO FLOOR UNCOVERED AND EXPOSED.
CALLS TO YOUR COMPANY WERE MADE IN CONCERN FOR WOOD BUILDING PRODUCTS THAT HAD BEEN LEFT UNCOVERED.
ON THE WEEK OF SEPTEMBER 30 FOUR POSTS WERE PLACED IN CEMENT AND LEFT TO CURE.
THE AGREEMENT MADE: PATIO CONSTRUCTION WOULD BE COMPLETED BY SEPTEMBER 28.
CONTACTING YOUR OFFICE BECAME A WEEKLY CYCLE OF PHONE CALLS.
WITH A PROMISE OF WORK TO BEGIN AT THE START OF THE WEEK AND THEN MOVED TO THE END OF THE WEEK.
THEN BEGAN THE ARGUES EFFORT TO GET YOUR OFFICE TO ANSWER MY PHONE CALLS WITHOUT ANSWER. ONLY AFTER WE PLACED THE CALLS FROM A PHONE NO# YOUR OFFICE DID NOT RECOGNIZE DID YOUR COMPANY ANSWER.
FROM YOUR OFFICE I RECEIVED SEVERAL DIFFERENT REASONS FOR THE PATIO CONSTRUCTION NOT YET STARTED (DISCOUNTING THE HOLES EXCAVATED.)
ON THE 8 OF OCTOBER A CALL WAS PLACED TO YOUR OFFICE REQUESTING AN OFFICIAL START DATE FOR CONSTRUCTION.
PAULA WAS TO CONTACT ME IN TWO DAYS FOR A DEFINITIVE DATE TO BEGIN CONSTRUCTION….
ON THE 14 OF OCTOBER AN EMAIL WAS SENT TO YOUR OFFICE REQUESTING YOU OR YOUR OFFICE CONTACT ME BEFORE 5PM IN ATTEMPT RESOLVE THE ISSUE OF CONSTRUCTION OF PATIO.
AGAIN A PHONE CALL TO YOUR OFFICE WAS PLACED THE FOLLOWING DAY OCTOBER 15 TO TRY AND RESOLVE ANY ISSUES.
FOLLOWED BY AN EMAIL SUBMITTED TO YOUR OFFICE INFORMING YOU OF MY GROWING CONCERN.
• ON MONDAY THE 20TH I ATTEMPTED TO CONTACT YOUR OFFICE THREE TIMES WITH NO ANSWER.
• BLUEPRINTS WERE REEVALUATED AND POSTS WERE NOT PLACED WITHIN THE GUIDELINES OF THE BLUEPRINTS AND NOT IN LINE WITH CODE ENFORCEMENT PERMIT AGREEMENT.
NOTE:
THE ONLY WORK SINCE ISSUANCE OF 5000.00 DEPOSITS A SPAN OF 55 DAYS (FIFTY FIVE) IS NOT CORRECT.
THIS ESCALATED THE REALITY THAT DESPITE MY EFFORTS; YOUR COMPANY WAS NOT ABLE OR WILLING TO PROVIDE THE SERVICES AGREED TO IN THE TERMS OF THE BUILDING CONTRACT.
1) * OF AN EXPOSED ROOF LINE (PRIOR TO YOUR COMPANY BEING HIRED YET YOU UNDERSTOOD THE URGENCY OF THOSE REPAIRS.)
* PARTICLE BOARD THAT WARPED AN UNUSABLE
*AND THE ONLY WORK ACCOMPLISHED IN 55 DAYS AFTER GIVING YOU 5000.00 IS INCORRECT.
MY CONCERNED THAT I WILL BE UNABLE TO GET ANOTHER CONTRACTOR TO FIX THE ISSUE OF THE ILL PLACED POSTS.
THE LIKELY HOOD OF HAVING TO REMOVE THE POST IS HIGH.
*DUE TO INABILITY OF YOUR COMPANY TO UPHOLD ITS CONTRACTUAL AGREEMENT.
* THE LACK OF EFFORT BY YOUR COMPANY TO DETERMINE AND UPHOLD A DEFINITIVE DATE OF CONSTRUCTION.
* THE LUMBER MATERIALS LEFT UNPROTECTED ARE NOW USEABLE.
*THE DISREGARD TO THE BLUEPRINTS APPROVED BY THE PERMIT ISSUED CITY OF IRVING CODE ENFORCEMENT.
I AM REQUESTING FULL REINBURSEMNET OF ANY AND ALL MONEY I PAID TO YOUR COMPANY. NO LATER THAN 72HRS AFTER RECEIVING THIS CERTIFIED LETTER.
THE FULL AMOUNT OF 5, 000.00 (FIVE THOUSAND DOLLARS) RETURNED.
THIS IS AMOUNT I PAID YOUR COMPANY ON THE CONTRACTUAL AGREEMENT OF THE CONSTRUCTION OF A STANDING SEAM METAL ROOF PATIO STRUCTURE.
THIS IS MY SINCERE EFFORT TO AGAIN ATTEMPT RESOLUTION OF THIS CONFLICT PRIOR TO NOTIFICATION OF STATE LICENCEING ORGANIZATIONS AND ANY FURTHER INCONVENIENCES.
I AM ALSO SUBMITTING THE UNANSWERED EMAILS THAT WERE SUBMITTED TO YOUR COMPANY IN MY EFFORTS TO RESOLVE THIS ISSUE.
• A COPY OF ORIGINAL CONTRACT
• A COPY OF THE CHECK
• A COPY OF THE BLUEPRINT
• A COPY OF BUILDING PERMIT
THIS IS WHERE IT GETS GOOD!
NOTE: THIS IS AN ADDENDUM TO THE CERTIFIED LETTER MAILED ON OCTOBER 29, 2013 ON THE WEEK OF OCTOBER 21 2013 I RECEIVED A PHONE CALL FROM A CONTRACTOR
MR. BILL SHARP OF SHARP EXTERIOIRS ABOUT CONSTRUCTION WHERE MR. BRIAN HAMMOND HAD TAKEN MY $5, 000.00 AND DID NOT RETURN.
MR. BILL SHARP CAME TO MY HOME MEASURED AND EVALUATED THE SITE FOR PATIO ROOF COVER.
LATER THAT SAME DAY SUBMITTED A QUOTE FOR THE PROJECT OF 6, 400.00.
UPON SOME INVESTIGATION ON LINE I FOUND: THIS COMMENT AND COMPLAINT BLOG AND IT STARTS " my name is BRIAN HAMMOND OWNER OF SHARP EXERIORS...WOW you CAN NOT make this stuff up...
It appears that there are lots of roofers out there trying to avoid redoing their botched roofing jobs! I personally have had an experience exactly like the one described by Mr. Zimmerman. Mine was with Classic Superoofs! It's hard for me to imagine Keith Lyles slamming someone else when he did the same exact thing to me! No returned calls, no messages answered, no cooperation period! Just collect the money and be done with the customer! As a result, I am having to have the roof redone...this time the right way. Lets remove the layer that you shingled over to begin with. It never leaked but now with the Decra on top of it It's too heavy, leaks like a sieve, and has caused more damage than it was worth. No ridge vents were installed as per my request, the wrong starter course was used AND part of the roof was NOT done to code! And don't even bother with the BBB. As a paying member, the BBB will stand by that business no matter what! Even with the photographic proof I sent them. Keith Lyles denied it all and said that he had been back out and the problem was resolved. Toss out the BS flags! If you want to see photos...just request them and I'll be more than happy to share them!
Bill Sharp is not out of business unless you have a complaint or warranty. Decra Roofing manufacturer has recently sent me some of Sharp's previous customers for leak repair as Sharp has told them he is out of business. Keith Lyles of Classic Superoofers told me today that Sharp showed up recently to bid a home where Keith was submitting a proposal
Just try for yourself and request a quote from him and he'll show up unless you've done business with him before.
Good man Brian. Best to you
My name is Brian Hammond, owner of Sharp Exteriors.
I have spoken to Mr. Zimmerman about his complaint and we discovered that he was talking about a company with a similar name called "Sharp Roofing", which was owned by Bill Sharp.
It has been also discovered that Bill Sharp's company has gone out of business.
I have choosen to honor the warranty for Mr. Zimmerman in an attempt to gain his future business should he have any.
Any other questions or concerns can be directed to me, Brian Hammond, directly. [protected]