Shopper Discounts and Rewards
Reviews and Complaints

You have been taking 15 pounds out of my account, twice a month since April 2019, WITHOUT CONSENT.

Membership ID: [protected]

Please reimburse all funds asap.

WLY*MYTIMEREWARDS.CO.UK, [protected], CH CD 8704
£15.00 made on 29/01/2020

i am requesting a full refund back to my account asap

When buying a ticket from National Express, I was asked to press a discount button on my next purchase. At that time, this company copied my debit card details. In the last 2 months there were 4 transactions with £15 each.
I have not used discounts and do not want to be a member. I want a full refund of the account and termination of membership.

Money has been taken out my account I unsubscribed to this service over a month a go. I would like a refund as this is my children's money thank you

You are taking £10 from my account it's an unlawful transaction if it's not cancelled immediately and my money returned to me I will call the police .. my name is Kasey Hutton... kasey19821@outlook.com
I WILL CALL POLICE IF YOU DO NOT CANCEL YOUR UNLAWFUL PAYMENTS FROM MY ACCOUNT

£15 was taken from my bank account today that I didn't authorise please refund this martine harbinson 49 foxes glen twinbrook bt170wf email is martine3874@gmail.com I did not authorise this and don't know why this has been taken from my account please refund this

Regular deductions of £15 are being made from my bank account without my approval.

They are taking £15 per month without my consent I have no idea how they got my account details but I would like all money taken refunded as I don't know who my time rewards are or what they do

Higginsville store doesn't have a hunk of pizza so how do I get my 2300 units
back My name is: Jeanette Haynes my card number is: [protected] The date is: 01/07/2018 Just looking to redeem some of my points, but don't know how to get them back. My email: haynesjeanette@yahoo.com

Hello:

We want you to know that we’re here to help you. However, it’s difficult to do that in a public forum when we don’t know who each person is or the details of their membership. We can help you better and resolve your specific queries or concerns if you contact us directly. You can do so by visiting our own online member forum where we can answer your questions. You can find the forum here: http://bit.ly/gy87cg . Once on the site please post a question and our community manager will be able to respond to you directly. Alternatively, for more information about your specific membership you can contact me directly at mary@shopperdiscountsandrewards.co.uk. If you contact me directly, please reference this forum.

Regards,
Maryo
Customer Service

I JUST FOUND $12 CHARGES ON MY CREDIT CARD FOR THE LAST 3 BILLINGS CYCLES AND NOT SURE HOW LONG THEY HAVE BEEN BILLING. I DID PURCHASE A DIGITAL CAMERA AT THE SAME DATE BUT NEVER SIGNED UP FOR THIS. I WILL BE DEMANDING A CREDIT TO MY ACCOUNT WHEN I AM ABLE TO CALL THEM THE BEGINNING OF THE WEEK. THIS IS A SCAM AND THE FTC OR SOMEONE NEEDS TO PUT A STOP TO THIS BILLING AND THEY SHOULD BE HEAVILY FINED AND MADE TO PAY THE INTEREST TO THE CONSUMERS WHO WHERE CHARGED FOR THIS AMOUNT.

I also have been scammed from the shopper's discount company. I began noticing $12.00 being taken out of my account and I am sure it has been ongoing for months. BUYERS BEWARE! Read all information during ANY transactions online! I am getting reimbursed for the amount I noticed however I am not sure how much in total they have stolen from me. I am going to report them to the BBB! Please do the same and hopefully we can put these nuts out of business!

Same thing happened to me, except through buy.com -.-

Yes I got unauthorized billing from Shopper Discounts the same way. We need to stop them.

shopper discounts and rewards have been taking money out of my bank monthly without permission. here the email i sent them. i'm awaiting a response:
I have noticed on my bank statement that i pay £10.00 around the 7th of each month to you. I have not set up a direct debit or standing order with you and therefore do not see how you can take a monthly payment without my permission. i have informed hsbc who are investigating the situation as fraud. i have also noticed that many people have 'signed up ' for this payment whilst purchasing something on the internet but all have been unaware that this is a monthly payment. i want a full refund of all the monies taken so far and will be posting my complaint on chat forums, facebook, my space and twiitter in order to make the public aware of your skam. i'm sure you have found a clause in the law somewhere so that your activity is not illegal, but i have notified my bank and they are treating it as fraudulant. i would like someone to contact me immediately regarding a full refund - i did not give anyone permission to take money out of bank each month.
This is robbery - how do they get away with it. my bank say it is not a direct debit nor standing order so how can they repeat the transaction month afetr month?

A few months ago I had bought a pair of headphones from buy.com that were a ridiculously good deal. So good that they died two months later. I shrugged it off since returning them would probably have been fruitless since I had thrown away my receipt. I just considered myself out the twenty bucks, and learned a lesson about too-good-to-be-true deals.

Last night, though, I was checking my debit card statement and noticed that I had been charged 12$ from "SHOPPER DISCOUNTS". I had no idea what this was, but saw I had been billed multiple months. So I entered their name into gmail and saw that I had gotten two emails many months ago from them that went directly to my spam box. Apparently I had an account, and upon scanning the ultra-fine print I saw that this "membership" involved a 12$ monthly fee.

After some googling, I find that this is linked to a 10$ off coupon that I must have clicked upon check out at buy.com. Once I clicked it shopperdiscountsandrewards.com got all of my billing information from buy.com. Some people have said that I am at least partially to blame for not reading the fine print next to the link. Of course shopperdiscountsandrewards.com uses people's lack of attention to get them to sign up, then snags your credit information from the site that directed you there, and then hopes you won't notice when they charge you. The part that gets me is that I know I didn't input any personal or billing information for the site to charge, they had to get it from my original order. Over all it seems pretty underhanded.

The bright side of this is that I was able to cancel my membership and get a refund by calling their customer service line [[protected]]. I hate talking to customer service people, but the lady I spoke to was very nice about it, and didn't try to refute my claim. I'm guessing from all the other complaints I've read she must be used to it. Well, add my complaint to the pile.

Hello h c f:

I just read your post and I would very much like to provide you with information on Shopper Discounts & Rewards and to be able to address the concerns you have raised. I strongly recommend that you visit our online member forum, http://bit.ly/gy87cg where you can ask a question directly to our Community Manager. They will be able to provide you with further information and I hope be able to resolve your issue. Alternatively, if you have a specific question regarding your credit card and membership I strongly recommend you contact me directly at mary@shopperdiscountsandrewards.co.uk. If you do contact me directly please reference this forum.

Regards,
Maryo
Customer Service

Yes, I too was scammed in the same way, Easyjet led me too them via their website and being on a "trusted" website and just being pleased to have completed the booking process without stuffing up, I guess I was vulnerable. This they do all for a sleazy kickback no doubt - the offer of a voucher, halfway through the process I realised as a visitor to the UK that I would not be able to use it and abandoned the process, I still received the bogus charge on my credit card a month later. It's nice that they give you a month for "free" - am I being cynical or is it just to distance the charge from the activity so you don't notice it? Or less likely to associate it with Easyjet.
It's a lowdown dirty scam and the companies that are facilitating it on their websites are immoral. Easyjet will doubtless blame the oil prices and the downturn in the economy when they go to the wall in 12-18 months (as every poorly managed airline always does), but any idiot can see that if you abuse your customer loyalty like this, your customers are just going to walk. I will never fly with them again.

I noticed this company charging ten pounds from my account after I had join as a member, but I had not agreed to any membership charge. In their advertising there is no mention of this charge. I was actually mislead into thinking this would be a free membership. This has to be corrected so that others will not be scammed.

When I researched this I seemed to get caught into this from a link on Ryan Air site.

The monthly fee was unclear and 4 month later I have cancelled what I didn't realised was a £10 monthly fee membership.

There are many discount and reward sites that do not charge a fee, why is this one different?

Is there anything that can be done to get the money back?

shopper discounts are taking money from my account (£10. per month) for nothing how do i stop it?

I just found out that this company charged me $12 dollars for a $10 off coupon! How does that work? I orders some prints from allposters.com and they also asked if i wanted to save $10 on my nexdt purchase. If this has been going on for a year, why can't someone stop them?

Dear Sir,
I have not purchase anything but there was deduction of twice $12. the details are as:

1. Shopper Discounts [protected] [protected] ?mcc=5968 091400046da01)
2. Check Crd Purchase 10/12 Complete Savings [protected] [protected] ?mcc=5968 091400046da01)

Kindly take a necessary action.
Thanking you
Vasudeo Zambare

In the hospital for several months was unable to check my account for some months, When I came home going over the last 6 months saw 5 12.00 charges from this company and called them. They were too eager to remove or refund the sums in question which tells me they are scammers. How many people have they cheated. They need to be prosecuted.

I bought shampoo from another site ages ago. Still had money taken from account up to this month. I telephoned the 08082 number got an answer straight away. Also was promised a £20 refund and a cancellation of account. I did not realise that this was an on-going thing. Check up on everything now!

Unauthorized charges of $12 per month from June through December, 2008. (total: $84.00)
I did not subsctibe to Shoppers Discounts nor do I know who they are or what service they provide.

J. McQuiddy
jmcsearch@sbcglobal.net

I was also charged for 4 months of 12 dollars each and they didnt give me a refund the guy just said that there will be no more charges. im pissed.

I recently bought tickets from ticketmaster and was offered a £10 discount, which I agreed to, I did not realize they would be taking £10 a month from my account every month!

Since I booked some flights with easy jet I have just noticed I have been charged £10 a month, how has this happened when I did not agree?

I have just noticed a charge of £10.00 monthly going out of my account through my debit card. As this can't be cancelled through the card, I have been told I need to contact the company. I DID NOT agree to this monthly charge, I have no idea where or who shopperdiscount are and don't know where to get in touch with them!

Any ideas, anyone?

Sheryl

I noticed a charge for shoppersdiscount on my credit card statement. How do I contact shoppersdiscount? What are these charges for? This is a scam

I am writing to complain that Shoppersdiscount.com are taking £10 a month out of my account without my permission. I do not know how they got my details. Please can this matter be looked into. I would also like my charges reimbursed.

Yours sincerely
Jayne Marks (Miss)

re to unsubscribe from shoppersdiscount.com Ring [protected] they are very helpful and are perhaps used to such requests. My bank advised me to post date the wish/need to unsubscribe by 3 months which shoppersdiscount.com immediately accepted and refunded with a follow up email

Found two ShoppersDiscount.com $12.00 each billings on my Discover Card for Jan. and Feb. Do not know who they are nor do I want to know who they are. Tried calling them, gave up and posted disputes. Where do these people get our credit card numbers.

shoppersdiscount.com have been stealing £10.00 per month from my account without my consent, i dont even know who they are and am very angry that these people can get away with these crimes... will get to the bottom of this thats for sure who the hell do they think they are...

I just found on my American express card 2 charges for $12.00 each and did not authorize these charges every month.
I will be calling american express to dispute these charges

But I need a phone number for shoppersdiscount.com to cancel what I didn't sign up for

I am being deducted from my building society account 10.00 pounds a month from the company called shoppersdiscount.co.uk.- I have never signed up for this discount and would like my money refunded immediately. I am a widow and cannot afford this money being taken out of my account. who do these people think they are...

I also was conned these thieves, I bought an item from House Of Bath. On checking my statement I saw a monthly charge of £10 every month. I most certainly did NOT give my bank details to S.D. so just HOW do they get my details, surely this has to be against the law? I see from searching on the internet there are thousands of similar complaints, isn't it about time Trading Standards stepped in and stopped these scammers?