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CB Banks Review of Smartypig.com
Smartypig.com

Smartypig.com review: No option to have true joint account or name beneficiary 1

H
Author of the review
9:22 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Beware of smartypig.com! Lawyers can compound a tragedy at this online bank.

Who can afford to put any substantial sum of money into a smartypig.com so-called "co-owner" savings account without right of survivorship or the ability to name a beneficiary? Why don't they offer true joint accounts? If the worst happens, whatever money you have could go to pay a lawyer to get your money out of smartypig.com while smartypig.com hangs on to your money for months or years. Guess that makes the people who established smartypig.com the really smart pigs.

Come on smartypig.com, do the right thing. Other online banks offer right of survivorship, true joint accounts, and "pay on death" beneficiaries, why can't you?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
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Sad288
US
Jul 12, 2015 4:43 pm EDT

I closed my goal on 7/3/2015, the money was not sent out until 7/7/2015, but I only got interest till 7/2/15. SmartyPig kept 5 days of interest, which is not fair!