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Trustnet review: north america consumer promotion draw scam letter 80

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3:25 pm EDT
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My elderly parents received a letter and "check" from trustnet. The letter claims "we are pleased to inform you that you are one of the winners in the 'north america consumer promotion draw' organized for all customers of... Walmart [sic], sears, homedepot [sic], safeway." they then go on to say that the prize is $50, 000, and the the check enclosed is to be cashed and returned in the form of money transfer in order to pay the "non residents" [sic] tax applicable to the winning. My parents identified this as a scam, but I thought i'd report it to help others.

Their scam uses a bunch of different addresses to confuse the reader (or cover their tracks):

- the return address on the envelope was metro hall station, 55 john st., toronto, on m8v3c3 (I looked this up, it's a toronto civic center).
- the trustnet address on the letterhead is 4333 charles drive, salt lake city (misspelled with saltlake all one word), telephone [protected].
- the claim agent is listed as nicole newman, phone number [protected] (a toronto area code).
- the tax agent (the person you're supposed to send $3, 880 to) is listed as sara jean, 453 2nd avenue, ottawa, canada, m6r3c5 (which google maps can't locate).
- the letter is "signed" by m. Disher (vice president), phone number [protected].
- the enclosed check for $3, 990.00, made out in my father's name, is supposedly written on the account of helmsman management services llc, 185 decker ct, irving, tx 75062, from fleet national bank in hartford, ct (which no longer exists because it was bought out by bank of america in 2007).

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

80 comments
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OMSun
El Paso, US
Sep 11, 2009 4:52 pm EDT

We received one too...beware of this scam and do not call the numbers!

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msashley
st. anne, US
Sep 14, 2009 7:13 pm EDT

I just got one today and decided to do research. I already knew it was a scam because another person sent me one last year for $2, 990 and said deposit it to get $55, 000 more.

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msashley
st. anne, US
Sep 14, 2009 7:15 pm EDT

http://www.complaintsboard.com/thumb.php?src=compl_72_171_121_230-UGljdHVyZSA1OC5qcGc=&wmax=65&hmax=65&quality=100

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Syron9
US
Sep 15, 2009 2:57 pm EDT

Got one just today: $295o.00 from Bank One in Dearborn, MI.
Check Header says: National Insurance
P.O. Box 182166
Columbus, OH--[protected]
Check #1390
Claims Agent: William Anderson
[protected]
"Check is for payment to the NON RESIDENTS tax "
and "The is tax is payable you your tax agent..."

Tax Agent: Mrs. Elizebeth Jones
104 Green Lane
Thornton Heath London,
UNITED KINGDOM, CR7 8BH
Rubber stamped: A. Amanda
(Vice President Finance)

Sound familiar? They even had my name of their 'check' printed out
the same way I have my personal checks printed out.

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susstte
US
Oct 05, 2009 2:11 pm EDT

got one yesterday, only for 990.oo.said to return 910 for taxes, and i would recieve my reward of 9100, from being picked out of a drawing, Decided to check it out, there was no return address, just a number to call, [protected]. Dont know if check is any good, but wouldnot send back anything, having bank hold. Thought it could be a scam too. thanks.

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abilenekid
US
Oct 06, 2009 2:17 pm EDT

My wife got one yesterday for $3, 920. Supposed to send $2, 744 tax payment to Wendy Hamilton in Richmond Hill, Ontario, Canada. Claims agent is Janet Reid at [protected]. Letter was signed by C. Gilespie (V.P. Finance). Check issued from Jimmy Weaver Insurance Agency in Round Rock, Texas and drawn on Wells Fargo Bank N.A. Sounds like a scam to me! Interestingly, I order our personal checks through Wal-Mart Checks and just received some last week. Wonder if there's a connection?

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notfallingforit
Atlanta, US
Oct 08, 2009 5:17 pm EDT

I received one of these checks today with exact same info as above: for $3, 920. Supposed to send $2, 744 tax payment to Wendy Hamilton in Richmond Hill, Ontario, Canada. Claims agent is Janet Reid at [protected]. Letter was signed by C. Gilespie (V.P. Finance). Check issued from Jimmy Weaver Insurance Agency in Round Rock, Texas and drawn on Wells Fargo Bank N.A.

What is scary is the name the have on my check is the way it it actually listed on my bank account (which is slightly different on my checks). I may close my checking account and get a new one.

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alytris
Culver City, US
Oct 08, 2009 11:20 pm EDT

I just got one of these and yes i think it is a scam. however the check looks pretty real, so why can't i just cash the check and not contact the "company"?

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rkw
sava, US
Oct 10, 2009 1:15 pm EDT

I received my letter this week. My girlfriend and I did some research and found this site. I had called the 888 number and a man with a foreign accent answered sounding like I just woke him from a sound sleep. The more questions I asked him the more frustrated the man became. I said that I would take the check to the bank and as soon as they could verify the checks authenticity then I would give him a call back. ...the phone call ended abruptly. Surprise! Surprise! rkw

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mallorys
Knoxville, US
Nov 02, 2009 3:52 pm EST

these people who are sending those checks need to be put in jail! i got a check today and went to cash it and the police where called on me! now i have taken a lawsute out on Trustnet the F.B.I. is involved! haha to Trustnet hope you enjoy the rest of your lil scams! thanks

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Akima
Holly Hill, US
Nov 08, 2009 1:56 pm EST

I just received one this week as well. I looked up trustnet and emailed them asking of those people actually worked for them. I did not use the contact info in the letter. Of course the people listed do not exist.

I just knew it would be too good to be true. But as I did enter contest with one of the companies listed I felt I had to check. It would have sucked to have it be legit and I did nothing.

The biggest thing that got be wondering though was why on earth would they send a check if it were legit but say you could not cash it and that payment would be made via moneygram in one sentence and via certified check in another sentence.
There were just too many contradictions in the letter.

Glad I did not try and cash it. I feel bad for the person who did in another comment.
I hope they catch all those that are behind it.

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pascaldowling
London, GB
Nov 09, 2009 7:23 am EST

This is a fraud. The name 'Trustnet' and the logo have been stolen from a legitimate research website based in the UK and are being used to give credibility to the scam.
I am the publisher of Trustnet and can confirm that under no circumstances does our website offer money, advice, or the opportunity to transact business to US citizens for any reason.
Any communications you receive from a company calling itself Trustnet and offering services of this nature must be treated entirely as fraud and disregarded as such.

Thanks

Pascal

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Scott Dangle
US
Nov 18, 2009 1:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This is fraud. I just got one today

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Seehergo
Jensen Beach, US
Nov 18, 2009 6:21 pm EST

Got one today, $3920.00. Tax agent Jeff McCall, [protected] Barrington St / Halifax, NS B3J3K1, Canada. Claim Agent Amanda Boyd on [protected].
I also filled out a survey for one of the companies listed on the letter. Too bad, lots of ways I could have spent $50, 000.

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Royal49
Reading, US
Nov 21, 2009 3:05 pm EST

Just received one today ftom Jackpot Link & Associate with a Niagara Falls, ON Canada address, but using National Bank of Huntington Ohio. Uses the same info as other scams you mentioned.Also the rounting number is same as check number. Contacts are Justin Anderson ot Sara Williams at [protected]. Donna Dawson is Vice President. How they got my address is a mystery too with correct spelling of my name which makes it even stranger.Also no check is ever signed in the middle but at the top.No watermark and it either.

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yvonne stoose
Seattle, US
Nov 23, 2009 4:34 pm EST

Our mothers got one yesterday also. From Hamilton, Ontario. A check for 3, 000 and a phone number to call, a 905 number. He said to deposit the check to 'verify' she is who she is...then the big check would be deposited or sent via carrier...
My brother googled the number and found pages of scam complaints.
I called the number myself and the idiot answered and I said "shame on you! You have to deal with your soul some day...your conscience..." felt good?!

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disgusted daughter
6200 N Oracle Rd , US
Dec 14, 2009 8:34 pm EST

My mother just got one of those today. I told my parents to report it. It was a check for $3950 and came with a letter asking them to call a toll free number to speak with a claims agent. Im going to call these people tomorrow and give them a piece of my mind. Im disgusted that someone would try to take advantage of my mother like this.

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jantom
San Antonio, US
Dec 16, 2009 12:57 pm EST

Well I'm in the growing number of people who just received this letter. Mine was for $3950.00. With all the same verbage. I hope the F.B.I. checks out this web site.

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shelly_rk
US
Dec 19, 2009 12:40 pm EST

I received on today as well. I was told to cash the check for 985.00 but mail them back 900.00. The evenlope was postmarked Ontario, the letter came from was from Trustnet with a Texas address and the "check" was from Max Credit Union in Alabama. I'm going to mail this entire package to my local attorney general's office and see if they will investigate.

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PRAYING JANE
Conroe, US
Dec 21, 2009 8:05 pm EST

recieved one of these letters today the check is for $4, 250and all the information is the same as the first letter.I pray that they get these people soon and no one gets hurts over this. if I would have done this I would be out of my home. thank you all for the information. JANE BROWN TEXAS

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Jeanette Parton
Tucson, US
Jan 03, 2010 11:31 am EST

I recevied a check yesterday from Survey Platinum in the amount of $3420.00 and gives a breakdown of the enclosed check bearing the required funds to cover first week's assignments as follows:
1- participation pay for first week $220.00
2- stipulated amount for money gram evaluation $3420.00
3- Service fee charge by money gram or wester union $200.00
4 Required funds for retail shopping assignment (you keep the goods) $100.00

Check is made from Sea Island Credit Union, 4401 Altama Ave, Brunswick, GA 31520
which is a real credit union and the correct address.

The Letter I received is from Survey Platinum, 1100 112th Ave 1351 Washington Blvd ste 5000, Stamford, CT 06902

Letter Signed by Hoseph Coring Rep Id #3685-09 D
Tel [protected]
website survey-platinum.com

Also states for me to contact my Training Coordinator @ [protected] for furthur clarifacation.

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Daguedog
Akron, US
Jan 16, 2010 5:51 pm EST

I also received the check for $3420. The bank on mine is Citibank of Delaware...most everything else is the same. The scam works like this; You deposit the check in your account...note you have to perform the moneygram or western union action in 48 hours...this is to take advantage of the float through the federal reserve for the check. The check then bounces of course.

An old trick to knowing bad checks (taught to me by Frank Abignale of To Catch a Thief fame) is to hold the routing number and checking account number up to a light. Magnetic ink..used on all valid checks...will not relect light. These checks do reflect the light.

I emailed the fbi in my area...I suggest you do the same

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jweaver99
Round Rock, US
Jan 18, 2010 10:22 am EST

I am Jimmy Weaver and this is a scam. My bank information was stolen and I've received over 500 phone calls. Do not send or wire them money because you will never get the money back. Please do not call me. As you can imagine this has been a nightmare for me. Thank you,
Jimmy Weaver

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Grandma K
Pleasant Hill, US
Jan 26, 2010 5:20 pm EST

My mom got one today 50K she won, but she had to deposit the 3k check first and then call the next day to get the other check. Unbelievable.

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JChristian
US
Feb 22, 2010 4:57 pm EST

I received one of these letters today. I called the "agent" and it was someone foreign, perhaps Indian. He told me, yes, I won $250, 000. I said I was skeptical. He said, "Would you like me to give it to charity?" I said, "What do I have to do?" He said, "Deposit the check in your account and call me back when you do." After researching on the internet, I found out it is a scam. I called "the agent" back. I told him I know it is a fraud. He laughed and laughed at me. He started being rude and distasteful. I told him I was calling the police. He kept laughing at me...

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Beta Dijeau
Union City, US
Feb 25, 2010 8:41 pm EST

Received a letter today with check drawn on Madison Company (Madison Gas and Electric co.) for $3, 100.00 so the check is a counterfit from a real company and the address on the letter to send the "Western Union Money order" was a Ball field in london but they say to call first and get the address to send it to so who knows. It looks real but it is a check cashing scheem that gets only the one who trys to cash the chech in trouble.

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trustnet scam
Lincoln, US
Mar 01, 2010 3:10 pm EST

This is just insanity. I just got one of those letters today. Mine however says that it is from badger globe credit union located in Neenah, WI. Also the claim letter says that the company is in Salt Lake City UT. Please do not cash these checks.

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AnnieOakley
Denver, US
Mar 11, 2010 12:26 am EST

3/10/10 received mine today and I am insulted! I only got $985.18 with potential of $9851.80. Cash and send $900 for taxes to tax agent CARL HUNTINGTON, HALIFAX, NS, CANADA.I started googling... Interesting that the check is from Avanta Federal CU in Laurel MT which does exist, and issued by INTEGRATED PAYMENT SYSTEMS, INC in Englewood Colorado, which also exists. Googled TRUSTNET and found all you other lucky folks. Thanks for posting! My letter was also signed my M DISHER and had too many mis-spellings and contradictions. The cool thing is I work for a large Police Dept and trust me, I will be turning it in to the mail fraud department. Good for you all catching the scam! Blessings to you all. Katiann

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Frank Harrist
Avinger, US
Apr 14, 2010 4:06 pm EDT

I got one today. I cashed and deposited the check. What's going to happen now?

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Mark Kurfirst
San Francisco, US
May 06, 2010 10:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just received a check for $3, 950.00 from another trustnet scam, the money is supposedly for a
MARTHA SUMMERS, 453 2nd AVE., LONDON, UK. To pay the said taxes on $50, 000.00 that I had won.
Their should be an internet law enforcement agency to deal with this type of fraud. This check is made out on a JP MORGAN CHASE BANK check out of Syracuse, N.Y.

THANK YOU

MARK KURFIRST

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bloodsucker
US
May 07, 2010 6:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I JUST RECEIVED A CHECK FOR 3920.00 DRAWN ON EAST WEST BANK CENTRAL ESCROW INC LOOKS REAL BUT YOU DON'T HAVE TO STEP IN ### TO KNOW WHAT IT IS . WISH I COULD FIND THIS OFFICE AS I HAVE SOME VERY BORED FRIENDS WHO WOULD LOVE TO TEACH THESE PEOPLE HOW TO DANCE

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beckyknn
Pittsburgh, US
May 21, 2010 11:29 am EDT

well, i went one step further i called Sears customer service they gave me a number for the main office i gave them all the info regarding trustnet using the Sears Company name and now i have a claim # Sears will investigate i also did the same with walmart

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Pat P
US
Jun 01, 2010 2:54 pm EDT

My mother received a phone call and then a follow up letter with a check enclosed for $3, 950. I called the guy back and after I listened to his BS, I told him never to contact my mother again and I was contacting the police. Oh boy, did I get an earful of graphic obsenities! What a shame these people target seniors. I feel sorry for those that get taken.

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MaryJ60
Fort Mill, US
Jun 09, 2010 4:15 pm EDT

Wow, now that you say that seniors are targeted, I can see why they sent me a letter with a check. I just turned 50 2 weeks ago! I knew it was a scam right away...nobody sends $3, 900 checks to just anybody. Same amounts, same jargon, same addresses, same contacts. I am turning this over to the highest ranking consumer fraud agency I can find tomorrow. Also, will be contacting the same stores that beckyknn did. What I don't believe is that some people actually fall for this when there is so much information at our fingertips to figure out that this is a scam. Too bad, I wouldn't mind someome handing over almost $4, 000 to me. DARN!

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dlpd
Chicago, US
Jun 24, 2010 10:26 am EDT

I just received a check like this today. $3550.00 asking me to pay $2550.00 to Julia Jones 8 west avenue, London, UK
This check looks so real. Except my address is all in lowercase (unprofessional). Too bad.

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mHHK
Tulsa, US
Jul 02, 2010 11:38 am EDT

My dad (age 98) just received a 985.18 check from NA CONSUMER PROMOTION DRAW; letter states that 900.00 will be required for tax purposes on a CERTIFIED CHECK for amt of US $9, 851.80 is his "winning" to be sent FedEx or UPS upon contacting claim agent: Dennis Brown @ [protected].
Return address on envelope: York Civic Centre, 2700 Eglinton Ave W. Toronto, ON M6M IVI; with Canada Post postage paid lettermail impression.
Letterhead shows: Financial Express, One Broadway 16th Flr, Cambridge MA 02142; dated 22 Jun 2010.
"Official Check" is from "FRANKLIN MINT FEDERAL CU"; payee name on check is completely wrong; bottom left: Remitter LINDA STONE; date: JUNE 25, 2010; Drawer: Franklin Mint Federal CU; authorized signature can't be made out. Routing #[protected]; acct #[protected]; check looks authentic with appropriate security emblems.
Clearly this is a scam; just want others to be aware about it. US officials can't/won't do anything about out of country scams like this; was told it's like a flood preying on innocent elderly folks around the US. Please beware & have these innocent victims check with legitimate sources BEFORE taking any action. The old proverb: "if it's too good to be true, it probably isn't", holds weight in these attacks. - HHK

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meritage
Rancho Cucamonga, US
Jul 15, 2010 9:42 pm EDT

Thank you all for your postings. I recieved a 3950 dollars check and would stupidly deposited it had it not been your stories

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bobobo
US
Jul 30, 2010 6:28 pm EDT

Yeah, I just got $3, 950 and all i have to do is send most of it to some dude in London - what a deal! I can't believe anyone would fall for this one - its just WAY to good to be true... I HOPE THEY CATCH THESE MOFO's... I also have been getting calls about winning 2 million dollars and all i have to do is send like 5k to some sweepstakes company... yea right.. if these people only knew i have zero in my account! ha ha.. oh well. guess I have to go back to work tomorrow!

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Robby M
US
Aug 15, 2010 10:26 pm EDT

Just received a letter from Trustnet showing their head office address in Brighton Massachusetts. It included a check for $3950.00 written on a Wells Fargo bank in North Boulder, with no state indicated. It asked that I call their claim agent whose name is given as Nicole Brown at a telephone number with a Toronto Canada area code. It lists their tax agent as Susan Andrews at a London England address. Your efforts to expose this type of scam are very much appreciated. Thanks, Robert M.

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Alan E Ross
8416 Horton hwy, US
Aug 19, 2010 6:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

THIS IS ANOTHER STORY OF BEING SCAMED AND OVER DRAWN MY ACCOUNT,
AUG 19/ 2010
THIRSDAY 3:45 PM
FRM. ( Alvis6364@yahoo.com )
I hope we can all get together and band agenst these scams, I'm tired of it .. and no one can seem to catch these son's of [censor]e;s, , So I'm writting all the information I can so you the people will know some of there angles and not get burned, like I did .

Although I was skeptic about doing what I did when I receved a check from these people,
and what I did was when I called them the first time, , , they told me to deposit it in my checking account and then call them after and they would send a courrior or a fed ex truck to deliver my check of ( 9, 851, 18 ) and I was to give them 900. dollars for the tax on that money, ,
Hey .//// I didn't do that, , , I simply went to my bank and cashed the check and I waited, yes the bank cashed it, , and I thought if the check was really good that they would know it right away befor cashing it . No I didn't show the bank teller the letter, , , they told me later that they would not have cashed it if they saw the letter .
I guess what I'm trying to do is to catch a thief, , in my own type of a sting operation, , , IF some one gives some one else a check for any amount, , the person that has the check in hand to cash should not be the one who is Guilty, , , Go after the people that wrote the check, , FIind them and Make them pay no matter what ..just find these [censor] low life [censor] that they are .
Ok heres how it now stands I went to the bank that day and cashed the check, I never heard anything from any one, , I just kept the money put away, did not spend it ..I was waitting for them to call me direct because they had my phone number, , No Call )
about a week went by, , and then By not to much of a surprise my bank account was hit for Not 1000, 00, , but 2000, 00 Dollars, , of over draft, , , and I never even gave them my new bank account numbers, ,
However the bank tells me that because they didn't honer their check they have to go after my account and thats what they did, But there is either Bank error, , Or some how the scam was doubled in my account and this is BUll S- - t )
Actually when you read the following letter that they sent you"ll Understand that I was trying to scam a scammer and catch them, IF IT WAS A SCAM < I WASN"T SURE < I JUST THOUGHT THAT > ( QUOTE >> YOU ARE -----------------------------------------------------------------------------
( OFFICIAL CHECK ) ? REALLY )))))?
THE ACTUIAL CHECK WAS >>>>>PRINTED IN SCRAMBLED LETTERING THAT LOOKS LIKE >>>FRAKXLIN MINT
FEDERAL CREDIT UNION
CK .NUMBER >282049 )
remitter ...LINDA STONE

THEN SIGHNED yada yada yada yada yada SCRIBBELED..._____________ROUTTING NO>> 028249 [protected] [protected]

financial express

CLAIM NO. CMT 08-06-98

tel, [protected] One Broadway, 16th floor
Cambridge Ma.02142
Aug. 3 / 2010

RE: AWARD CLAM NOTIFICATION

ENTITLED TO THE SUM OF >>US$ 9, 851, 80 ) CONGRATULATIONS )
IT READ QUOTE )
WE ARE PLEASED TO INFORM YOU THAT YOUARE ONE OF THE WINNERS IN >> ( NORTH AMERICA CONSUMER PROMOTION DRAW, , organized of Wal Mart, Sears, Home Depot, Safeway etc. ))))))))))))))))))))))))))))))))))))))

PAYABLE TO YOU BY CERTIFIED CHECK, , TO BE DELIVERED TO YOU BY COURIER CO. ( FED EX, OR UPS, )
you are therefore advised to contact your agent :

NANCY LOWES ON [protected] )
IS WHO I TALKED TO THAT RUDELY HUNG UP ON ME
-----------------------------------------------------------------
MON. THRU FRI>> 8AM --TO 9 PM SAT 8AM TO 4 PM
EASTERN TIME, , , STANDARD TIME FOR FURTHER INSTRUCTIONS ON HOW TO CLAIM YOUR WINNINGS

WE HAVE ENCLOSED A CHECK FOR US 985, 18 ) PER YOUR STATE REULATIONS, A TAX AMOUNT 900.00 WILL BE REQUIRED BEFOR LUMP SUM WINNING CAN BE SENT TO YOU .
TAX AMOUNT 900.00
( IT ALSO SAYS )
----------------------------------------------------------------------
DO NOT ACT ON THIS LETTER UNTIL YOU SPEAK WITH YOUR AGENT

j.j. SPARKS
- - - - - - - - - -
VICE PRESIDENT FINANCE

walmart VISA Mastercard, Target home deopt, Amr Express, 7 eleven ------------------
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

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