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Fromages.com Complaints 5

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6:01 am EDT
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Fromages.com Disappointed with Fromages.com: Order Mix-Up and Refund Hassle

I gotta say, I was a bit disappointed with my recent order from Fromages.com. You see, I didn't receive one of the items I had ordered, specifically the chaource PDD. Now, I ain't one to complain, but when I pay for something, I expect to get it, ya know?

So, I decided to take matters into my own hands and requested a refund through KUREMA, a Japanese agency. I mean, it's only fair, right? I paid for that cheese and I didn't get it, so I want my money back.

Now, I gotta give credit where credit's due. Fromages.com has a pretty good selection of cheeses. I mean, they got all kinds of fancy stuff that'll make your taste buds dance. But hey, what good is a fancy selection if they can't even get my order right?

I understand that mistakes happen, but it's still a bummer when it happens to you. I was really looking forward to trying that chaource PDD, and now I gotta go through all this hassle just to get my refund. It's a real pain in the you-know-what.

Overall, I gotta say, Fromages.com let me down this time. I hope they can sort out their order fulfillment issues, 'cause I don't wanna go through this again. I just wanna enjoy my cheese without all the drama, ya feel me?

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5:05 am EDT
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Fromages.com Disappointing Experience: Fromages.com Fails to Deliver and Refund

So, I gotta tell ya, I had a pretty rough experience with Fromages.com. I mean, seriously, they charged my credit card and then just straight up didn't ship the cheese. Can you believe that? And to top it off, they didn't even bother to credit my account for the money they took. I had to go through the whole hassle of disputing the charge with my credit card company just to get my hard-earned cash back. Talk about a major inconvenience, am I right? I mean, come on Fromages.com, get your act together! It's not cool to take people's money and not deliver the goods. I definitely won't be giving them another chance after this fiasco. Lesson learned, folks. Don't trust Fromages.com with your cheese cravings, unless you're into disappointment and wasting your time.

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3:27 am EDT
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Fromages.com Disappointing Experience with Morbier and Raclette Cheese from Fromages.com

I recently tried the Morbier cheese from Fromages.com, and I have to say, it tasted a bit off. It didn't have that usual delicious flavor that I was expecting. As for the raclette cheese, it was just okay. It didn't blow me away with its taste, but it wasn't terrible either.

Usually, I order a big quantity of cheese from Fromages.com at least once a year. However, this time, I was quite disappointed with the quality. It was just average at best, and it didn't meet my expectations. I'm not sure if I would order from them again in the future.

Overall, my experience with Fromages.com this time was not great. The Morbier cheese tasted off, and the raclette cheese was just okay. It's a shame because I usually have high hopes for their products. I hope they can improve the quality next time, as I would love to continue ordering from them in the future.

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Is Fromages.com Legit?

Fromages.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Fromages.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Fromages.com is known for their high standards and safety. If you're thinking about dealing with Fromages.com, it's wise to check how they handle complaints.

The age of Fromages.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Fromages.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Fromages.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Fromages.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Fromages.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Fromages.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Fromages.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The fromages.com may offer a niche product or service that is only of interest to a smaller audience.
  • Fromages.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Fromages.com Inconsistent Cheese Delivery: Great Taste, Frustrating Melted Arrivals

The cheese from Fromages.com is really good, but sometimes it arrives melted. I've had this happen three times already, and it's always after the dinner I planned to use the cheese for. I had to spend hours on the phone with FedEx to sort it out, and it was really frustrating. Honestly, it's not worth the hassle.

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Fromages.com Disappointing Experience: Inedible Cheese, Poor Customer Support, and Wasteful Packaging at Fromages.com

My first delivery arrived inedible after a whole week in transit. The cheeses were all covered in this slimy goo, which was just not appetizing at all. And let me tell you, the customer support has been MIA for over a week now. No response whatsoever!

Now, let's talk about the packaging. Oh boy, what a waste! They use all these materials like plastic, styrofoam, foil, and gel, and guess what? None of it can be reused or recycled. It's just a big ol' mess. And to top it off, the packaging is way bigger than it needs to be. Like, seriously, why waste all that space?

Overall, I gotta say, I'm pretty disappointed with my experience with Fromages.com. The quality of the cheeses was just not up to par, and the customer support has been non-existent. Plus, the wasteful packaging is just adding insult to injury. I think I'll be looking elsewhere for my cheese fix from now on.

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Overview of Fromages.com complaint handling

Fromages.com reviews first appeared on Complaints Board on Jul 15, 2023. The latest review Disappointed with Fromages.com: Order Mix-Up and Refund Hassle was posted on Jul 24, 2023. Fromages.com has an average consumer rating of 1 stars from 5 reviews. Fromages.com has resolved 0 complaints.
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  1. Fromages.com Contacts

  2. Fromages.com phone numbers
    +33 2 47 66 17 17
    +33 2 47 66 17 17
    Click up if you have successfully reached Fromages.com by calling +33 2 47 66 17 17 phone number 0 0 users reported that they have successfully reached Fromages.com by calling +33 2 47 66 17 17 phone number Click down if you have unsuccessfully reached Fromages.com by calling +33 2 47 66 17 17 phone number 0 0 users reported that they have UNsuccessfully reached Fromages.com by calling +33 2 47 66 17 17 phone number
  3. Fromages.com emails
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  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
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Fromages.com Category
Fromages.com is ranked 78 among 120 companies in the Food Retail and Services category

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