Menu
Register
Write a review File a complaint
Kellogg's Customer Service Phone, Email, Contacts

Kellogg's
reviews and complaints

Kellogg's's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.kelloggs.com

Learn how the rating is calculated

1.1 4 Reviews 164 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Kellogg's complaints 164

ComplaintsBoard
M
6:17 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Kellogg's metal pin back found in mouth

I like to eat frosted mini-wheats dry as a snack.Luckily i did not bite down hard enough to cause damage when i was eating them and came across a crushed pin back.This was very alarming and makes me concerned about what could of happened, teeth breaking or choking, is not what my family needs.

Read full review of Kellogg's and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
JGraceyStinson
JGraceyStinson
Orillia, CA
Jul 03, 2009 7:56 pm EDT

Pretty strange that you found two separate foods with stuff in them.

For the future, when you find stuff in food, you need to keep the remainder of the food and all the packaging and call the company. They'll tell you how to return the packaging and product to them so they can follow up in their labs.

Without proof, it's doubtful they'd listen or do anything.

ComplaintsBoard
C
6:02 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Kellogg's the

This is the 2nd morning that I have attempted to open up and read
my emails, however, it is IMPOSSIBLE because of this stupid and annoying ad for the "Kellogg Company's Morning Star" breakfast sausage ad. Because the ad pops up in the upper left hand corner of my screen, I am unable to read a complete email message, nor am I able to create and send messages...this is totally irresponsible, as I use this email address for business/professional purposes.
I have "fired" off an email to the Kellogg company but as of yet, I have received no reply.
I am asking that you please make it possible for me to continue to use this email account without this annoying interruption, otherwise I will cease to utilize your services.

Thanking you in advance for your assistance with this matter.

CF Patterson

Read full review of Kellogg's
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
1:04 pm EDT

Kellogg's live and dead bugs

I opened a new box of 24 oz Frosted Mini Wheats Bite Size and when I filled my bowl bugs were crawling! Box # KBA 021 14:06, Exp. Jan 17, 2009 2 [K-1833M, K [protected], NLI# 01306].

I then opened another box of 24 oz Frosted Mini Wheats Bite Size but left the interior plastic sealed. Upon examination, a multitude of bugs were crawling! Box # KBA 021, Exp.Dec 09, 2008 [K-1833L, K [protected], NLI# 01306].

THIS IS INEXCUSABLE!

Read full review of Kellogg's
Hide full review
ComplaintsBoard
V
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Kellogg's live, little bugs inside!

I am thoroughly disgusted as I just opened a brand new package of kellogg's raisin bran crunch cereal only to find there were live, little bugs not only in the box, but in the cereal bag as well. An unopened bag of cereal should not have anything but the cereal in it. This used to be my favorite cereal, but not if this continues. It makes you wonder what's going on at the factory. I know for a fact it didn't come from my home because I opened another brand new, unopened box of life cereal and no bugs were present and both boxes were in the same cabinet.

Read full review of Kellogg's and 42 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
42 comments
Add a comment
D
D
David Kwaku
Kumasi, GH
Feb 13, 2022 5:55 pm EST

I also found small bugs in my kellogg’s Raisin Bran. Very disappointed. I had to throw the extra bag away since I was almost done with one. It has destroyed my cornflake eating experience….

D
D
Derrick L
Dumfries, US
Dec 11, 2021 8:31 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Wow, as I read all these complaints about finding bugs in Raisin Bran cereal, I now realize it's not bugs in my pantry but actual live bugs in the package when I bought them. I have been trying to figure out where the bugs were coming from. Cleaned out my pantry, searched for bugs and found nothing. I even stopped storing cereal in my pantry and I was still finding bugs in my cereal. Has Kelloggs looked into this issue? It can't be a coincidence that multiple consumers are finding bugs in their cereal.

J
J
Just_uncertain
, US
Mar 07, 2020 8:45 pm EST

1 inch of black hair on my pringles. Shouldn't be any

View 0 more photos
B
B
Becklynn
, US
Feb 29, 2020 8:54 am EST

I bought a Box of Raisin Bran and there wasn't a hand full of Raisins. I love this cereal but was not pleased. I hope u have not changed the amount you put in a box. I have tried other companies and Kellogg is my favorite so please add those Raisin ! Thanks

C
C
cj siewert
, US
Feb 29, 2020 1:48 pm EST

my raisin bran crunch tasted soapy!

A
A
Angel Marie73
, US
Jan 15, 2020 10:25 pm EST

Expiration date July 25, 2020
KNB 111 21:02

TASTES MOLDY ! disgusting. Never buying again. 🤮

J
J
Jeffrey greenberg
, US
Nov 17, 2019 10:36 pm EST

Bought a 22oz rice krispie treat from the BP gas station and it's hard and dont taste right looked for a date. But only found 11299 pma64 code on the package

View 0 more photos
J
J
John R English
, US
Nov 13, 2019 4:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Two boxes of kelloggs fruit and yogurt, opened today, both teeming with tiny ants in the box and in the bag. Nasty.

M
M
Michelle LMS
, US
Apr 15, 2019 8:42 am EDT

Found ants in the product. A lots of ants. When i open i did not aware so the ants go to my face and body.
Manufacturing date 1/6/2018
Purchased at Speed mart 99 Chembong, NS on 9/4/2019.
Please refund.
Please let me know what else info you need.

View 0 more photos
D
D
Demery Charleston
, US
Feb 12, 2019 3:44 am EST

My wife opened a fresh box of Raisin Bran cereal, then she ate nearly 2/3 of the bowl to discover a jelled hair like material submerged in her milk. We love Raisin Bran but this issue need to be addressed. We'll still buy Kellogg's products in the future.

View 0 more photos

Kellogg's reviews 0

Looks like Kellogg's has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Kellogg's, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Kellogg's

Screenshot Kellogg's
Kellogg's is a multinational food manufacturing company known for its cereal and convenience foods, including famous brands like Corn Flakes, Frosted Flakes, and Rice Krispies. They offer a variety of breakfast products and snacks, catering to diverse dietary needs and preferences. Their services include consumer food products available in grocery stores and online retail.
How to file a complaint about Kellogg's?

Here is a comprehensive guide on how to file a complaint or review about Kellogg's on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Kellogg's in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Kellogg's. Include key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about Kellogg's on ComplaintsBoard.com. Remember to focus on the company's business category and use simple language throughout the process.

Overview of Kellogg's complaint handling

Kellogg's reviews first appeared on Complaints Board on Jan 30, 2007. The latest review Mixed Feelings About Kellogg's Products was posted on May 22, 2024. The latest complaint store manager was resolved on Mar 22, 2010. Kellogg's has an average consumer rating of 1 stars from 168 reviews. Kellogg's has resolved 4 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Kellogg's contacts

  2. Kellogg's phone numbers
    +1 (800) 962-1413
    +1 (800) 962-1413
    Click up if you have successfully reached Kellogg's by calling +1 (800) 962-1413 phone number 0 0 users reported that they have successfully reached Kellogg's by calling +1 (800) 962-1413 phone number Click down if you have unsuccessfully reached Kellogg's by calling +1 (800) 962-1413 phone number 0 0 users reported that they have UNsuccessfully reached Kellogg's by calling +1 (800) 962-1413 phone number
  3. Kellogg's emails
  4. Kellogg's address
    1 Kellogg Sq, Battle Creek, Michigan, 49016, United States
  5. Kellogg's social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Kellogg's Category
Kellogg's is ranked 17 among 22 companies in the Snack Foods category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.